Thu.Jan 13, 2022

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Four Things Sales Executives Should Do Immediately To Ensure A Fast Start To 2022

Forrester eCommerce

Recurring Revenue Models Amplify The Already Urgent Need For A Strong Start A dollar booked in January is worth exponentially more in revenue than a dollar booked in December. This is particularly true for businesses with a subscription/recurring revenue model. A slow start puts sales executives behind the eight ball right from the get go. […].

Books 370
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How Luxury Brands Like LVMH Unlocked Value Amid COVID

Retail TouchPoints

There has been an idea circulating for some time that when it comes to luxury, the U.S. is still a developing market. And while Erwan Rambourg, author of Future Luxe: What’s Ahead for the Business of Luxury, points out that that characterization isn’t exactly true to begin with, the pandemic may put the idea to rest for good. Anish Melwani, Chairman & CEO of LVMH Inc., the U.S.

Travel 298
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The Mystery of AIOps Expeditions: What’s In A Name?

Forrester eCommerce

The 2019 publication, Take the Mystery Out of AI For IT Operations (AIOPs) was a widely read Forrester report. It addressed lots of the core questions our industry had about this new thing called AIOps. It also went on to provide an approach for achieving the 2019 goal of AIOps. Like all new concepts, we […].

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Risky and Rewarding: When Cannabis Businesses Go into Retail Spaces

Retail TouchPoints

In some parts of the country, the demand for cannabis extraction, distribution and retail dispensaries has outpaced supply. This has created opportunity for real estate owners and operators everywhere, whose empty strip malls and warehouses now represent a new and steady source of rental income. Sounds like a win-win? Think again. While cannabis operations may be coming to the rescue and joining the ranks of retail tenants, it’s not a simple process to repurpose your storefront for a cannabis op

Retail 278
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How You Can Leverage Gamification for Marketing

Kissmetrics

More and more companies are throwing traditional marketing out the window. Old-school techniques are uninviting, boring, and slow. In comes gamification for marketing. This marketing strategy allows users to personally engage with your business and have the opportunity to achieve or win something along the way. Chances are, you see gamification in marketing all the time without even realizing it.

Marketing 260
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Collective Cannabis Chooses Automation Platform to Optimize Customer Experience

Retail TouchPoints

Collective Cannabis has partnered with AI and robotics startup Wings to utilize the solution provider’s EXO Delivery System to streamline logistics and deliver an enhanced customer experience. The EXO system is designed to automate retail logistics and workflows with extensibility, versatility and sustainability in mind. Collective Cannabis is focused on reducing congestion and minimizing waiting times at its store in Littleton, Mass., which is set to open in Q1 2022.

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Neiman Marcus Evokes Paris’ Grand Palais for Balmain x Barbie Pop-Up

Retail TouchPoints

Neiman Marcus has partnered with Balmain to create a special pop-up store at its NorthPark location in Dallas featuring the luxury brand’s collaboration with Barbie. The pop-up is designed to mimic the glass pavilion of the iconic Grand Palais in Paris, complete with park benches and a pedestrian garden inspired by the Jardin des Tuileries. The pop-up will be live January 13-30 and feature weekend activations including a live DJ, a custom cotton candy machine and photo opportunities in a l

Fashion 263
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How to Sell Subscriptions on Shopify (Jan 2022)

Ecommerce Platforms

Convenience is the name of the game for online subscriptions. People like to know that their mega pack of toilet paper shows up on their doorstep every month. They want access to an infinite supply of streaming channels instead of having to purchase a movie every night. Many online consumers even seek out dozens of subscription offerings to streamline everything in their lives, from cooking to cleaning, and razors to gift giving.

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Blue Yonder Helps Retailers Manage Omnichannel Fulfillment Options

Retail TouchPoints

Blue Yonder has launched several microservices under its Luminate Commerce portfolio, with the goal of helping retailers meet the last mile demands of their customers. The individually deployable, augmentative microservices are designed to improve the shopper experience by helping retailers ensure order and fulfillment accuracy. Luminate Commerce can help retailers offer flexible fulfillment options and save costs through capabilities including: Commits: This tool can help retailers provide shop

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JD.com launch robotic shop, their first physical store in Europe

365 Retail

JD.com has opened two robotic shops by the new brand name “ ochama ” in the Netherlands, with more locations to follow soon. The new model of shops introduces an unprecedented shopping format merging online ordering and pick-up shop in which robots prepare the parcels, and home delivery service. The first two ochama pick-up shops are in Leiden and Rotterdam, with two more to open in Amsterdam (Diemen) and Utrecht.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How retailers weathered the holidays in 2021

RetailDive

Some have raised their Q4 guidance after a successful season, while others suffered from supply chain challenges and soft foot traffic.

Supplies 117
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E-Commerce Calendar 2022: Essential Dates for January-June

ChannelAdvisor

How will you convert December’s holiday buyers into repeat customers in Q1 and Q2? Have you decided on what date to launch your Easter campaign? There’s a lot to plan for in 2022 — and with so much on your plate already, it’s challenging to look too far ahead. . That’s why we’re releasing our latest Essential E-Commerce Calendar , covering January through June.

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Omicron 'unlikely to derail' economic growth: Moody's

RetailDive

Analysts expect the disruption from the new variant to pass quickly. But supply hiccups and inflation will likely last longer.

Supplies 117
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Returns Management is essential for a positive customer experience

iVend

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Check out our flexible POS, loyalty program and inventory visibility systems. Learn more After the crazy busyness of the holiday shopping season comes…the crazy busyness of the returns season. It is estimated that up to 25% of all returns happen in the period between Christmas and the end of January.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Adobe: Holiday e-commerce topped $204B in the US

RetailDive

Online spending rose nearly 9% compared to last year, though typical red-letter days like Black Friday and Cyber Monday took a back seat.

eCommerce 117
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How to create powerful email CTAs that actually work

Omnisend

Reading Time: 6 minutes. In email marketing, every email should serve a purpose. There’s always something you want the recipient to do after reading the content. For ecommerce businesses, that typically involves getting shoppers to visit your online store, use a promo, or sign up for an exclusive offer. But you can’t just leave your recipients to decide on what to do after reading your message.

Gifts 78
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E-Commerce Calendar 2022: Essential Dates for January-June

ChannelAdvisor

How will you convert December’s holiday buyers into repeat customers in Q1 and Q2? Have you decided on what date to launch your Easter campaign? There’s a lot to plan for in 2022 — and with so much on your plate already, it’s challenging to look too far ahead. . That’s why we’re releasing our latest Essential E-Commerce Calendar , covering January through June.

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Sur La Table launches private label cookware collection

RetailDive

The updated line comes about a year and a half after a joint venture by Marquee Brands and CSC Generation bought the retailer out of bankruptcy.

Retail 107
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Innovative Shopping Experience Examples From Global Brands and Retailers

Salsify

Today, retailers and global brands use several methods to provide the best omnichannel shopping experience for their customers.

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Fashion shoppers return to Marks and Spencers

365 Retail

Shoppers have continued to return to Marks & Spencer (M&S) for fashion and homeware as the retail giant hailed a “strong” Christmas. Bosses at the high street stalwart said the transformation plan it launched in 2020 is leading to better results as the group posted a jump in sales for the past three months. It revealed on Thursday morning that group sales rose by 8.6% to £3.27 billion over the 13 weeks to January 1, compared with pre-pandemic levels.

Fashion 76
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Rihanna to open five SavageXFenty stores

RetailWire

Rihanna is opening five stores — in Las Vegas, Los Angeles, Houston, Philadelphia, and Washington DC — for her consumer-direct SavageXFenty lingerie brand. “We bout to bring you a whole new #SavageXFenty experience with the launch of our brick-and-mortar retail stores! can’t believe it’s actually that time, and I can’t wait for you to have this experience irl…,” wrote the recording artist/entrepreneur in an Instagram post.

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Shoe Zone returns to profit

365 Retail

Shoe Zone has swung back to profit for the past year after shuttering loss-making stores. The discount shoe retailer saw shares shoot higher on Tuesday morning after it hailed recovering sales and profitability following the impact of the pandemic. The company posted £9.5 million pre-tax profits for the year to October, swinging from a £14.6 million loss a year earlier.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Grocers cut hours, go all hands on deck as Omicron sickens associates

RetailWire

The Omicron variant has hit the grocery industry hard and stores have had to reduce services and cut hours to serve customers. Some chains have resorted to bringing in corporate workers to fill staffing gaps at their physical locations.

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Halfords sales ease

365 Retail

Halfords has revealed that strong sales in the months leading up to Christmas eased off in December due to the spread of the Omicron variant of Covid-19. A series of store closures also meant overall sales fell as the impact of fewer sites was felt across the business. As a result, total sales in its retail division fell 1.8%, although on a like-for-like basis they were up 5.6%.

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Food-at-home prices rising faster than restaurants

RetailWire

Prices for food bought for at-home consumption rose 6.5 percent over the past year, while out-of-home was up six percent, according to the Labor Department. Bank of America Securities analyst Sara Senatore believes the gap could benefit restaurants.

Banking 52
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Facebook and Twitter ‘failing to tackle fake review factories’

365 Retail

Facebook and Twitter have been accused of failing to tackle an online industry of fake product reviews, with new research uncovering schemes on the platforms with hundreds of thousands of members. An investigation by consumer group Which? found a large-scale community online where people were offered free goods in exchange for leaving five-star reviews for the products in question on sites such as Amazon.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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How to Make Money on YouTube in 2022 (Without a Million Subscribers)?

Ecommerce Guru

In today’s generation, YouTube is one of the most active platforms used by the whole world, no matter what their age is. Around five billion videos are being watched by people each day. And, this is why it has become a great way of earning money. If you wish to earn through YouTube, then what you require is good content, and you must know how to start a YouTube channel and earn money (get trained). […].

Channel 52
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Just Eat orders jumped a third in 2021

365 Retail

Fast food delivery giant Just Eat Takeaway.com saw orders jump by a third in 2021 as the pandemic kept up demand for eating at home. The group said its total orders surged to 1.1 billion last year, with 274 million taken alone in the final three months, though this was lower than expected in financial markets. Just Eat revealed its sales by gross transaction value (GTV) rose to 28.2 billion euros (£23.5 billion) in 2021, a 31% hike on the previous year on a constant currency basis, with growth o

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Social media to exert big influence on purchasing behavior

RetailWire

Social commerce is expected to grow to $1.2 trillion by 2025, up from $492 billion last year, according to a new report by Accenture.

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Get Ready for NRF 2022! Pivotree Shares the Top 5 Sessions to See

Pivotree Blog

The post Get Ready for NRF 2022! Pivotree Shares the Top 5 Sessions to See appeared first on Pivotree.

Blog 52
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio