Tue.Oct 29, 2024

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New Data Shows Who Controls Household Spending and Budget | Salsify

Salsify

At first glance, who influences — and ultimately controls — household spending isn’t always readily apparent. And as the concepts of “family” and “household” evolve, so too do the dynamics behind their collective spending decisions.

eCommerce 129
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AI And GenAI Are Game-Changers For Enterprise Architecture Leaders

Forrester eCommerce

AI and, most recently, generative AI (genAI) have uncovered the true power of automating tasks that previously were tedious to complete or difficult to improve the efficiency of the work within a singular domain of the business.

Games 511
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Unwrap New Holiday Shoppers in 2024: The Gift of In-app Advertising

Retail TouchPoints

With a shorter-than-usual holiday shopping season ahead, competition for share of wallet will be exceptionally fierce. In addition to the compressed retail rush, Salesforce reports that 43% of consumers are carrying more debt than last year, making the fight for attention even more intense. As holiday bargain hunters flock to crowded malls and equally crowded online platforms, retailers will battle for visibility in inboxes, on social media and across the web.

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Transforming Enterprise Networks With AIOps: A New Era Of Intelligent Connectivity

Forrester eCommerce

Learn how AIOps provides real-time contextualization and insights across the IT estate, ensuring that network infrastructure operates at peak efficiency in serving business needs.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Esprit U.S. Subsidiaries File for Bankruptcy

Retail TouchPoints

Esprit has filed for bankruptcy protection for its U.S. subsidiaries, Esprit US Distributions Ltd. (USDS) and Esprit US Retail Inc. (USRI), according to Fashion United. The move follows Esprit’s bankruptcy filings for its European businesses in May 2024 , for the second time in four years, citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.

Fashion 260
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GenAI is a land of confusion for revenue leaders

Forrester eCommerce

One of the benefits of an analyst role at Forrester is engaging with B2B leaders to understand their business challenges and priorities. This month, I was fortunate to spend time in person with a broad range of sales and operations leaders at Forrester’s B2B Summit EMEA and other events in London.

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More Trending

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HLTH 2024: Bold Commitments and Key Takeaways

Forrester eCommerce

This year’s HLTH conference embraced the theme of ‘Be Bold.’ Speakers committed strongly to tackling some of the toughest challenges in healthcare, such as lack of access, clinician shortages, and frustrating prior authorization (PA) processes.

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4 Rules for Maximizing Creator Investments from Top Influencer Your Rich BFF

Retail TouchPoints

Despite brief blips like the post-pandemic “deinfluencing” phase and intermittent conversations about “influencer fatigue, ” influencer, or as it’s now more commonly called, creator marketing is continuing to chart a steady path of growth. Valued at nearly $128 billion in 2023, Coherent Market Insights predicts that the creator economy will reach $528 billion by 2030.

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The Great DEXpansion Of 2025

Forrester eCommerce

We (still) have an incomplete view of DEX. For years, enterprises have approached digital employee experience (DEX) initiatives in siloes—IT is doing one thing, HR another, and the business something totally different—all of which has made it difficult for organizations to successfully drive DEX outcomes for employees.

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Hilco, TPG Form Joint Venture to Acquire Struggling Brands, Beginning with Bebe and Brookstone

Retail TouchPoints

Financial services company Hilco Global and asset management firm TPG Angelo Gordon have formed a new joint venture (JV), with the goal of acquiring and financing consumer brands and IP in partnership with brand management firm Bluestar Alliance. Just last month, Bluestar acquired luxury streetwear brand Off-White from LVMH , and one of the JV’s first moves will be to co-invest an undisclosed amount in the Off-White brand.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Retailers: Adopt Three Application Security Technologies Now

Forrester eCommerce

Three application security technologies are key for retailers to adopt before holiday season.

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5 retail horror stories of 2024

RetailDive

From Youthforia’s problematic foundation shade range to Foxtrot’s abrupt shuttering, retailers have been the subject of some scary stories.

Retail 122
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First Watch Brings in a New ‘Double Decker Taco’ as Taco Bell Reportedly Ushers It Off Its Menu

RetailWire

First Watch, a breakfast, lunch, and brunch restaurant that is slowly opening locations nationwide, has joined the Double Decker taco craze first launched by Taco Bell by unveiling its own take on the popular treat.

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Macy’s taps actress Alison Brie for holiday campaign

RetailDive

The spots, which depict Brie embodying the human version of the department store’s annual gift guide, will air across TV, digital and social channels.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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JPMorgan Chase Suing Customers for Check Fraud After ‘Infinite Money Glitch’

RetailWire

In four civil lawsuits filed in three federal courts, banking behemoth JPMorgan is demanding the return of money allegedly withdrawn from Chase ATMs through a technical error collectively called the “infinite money glitch.

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Crocs lowers outlook as Heydude continues to drag down revenues

RetailDive

The company is working to build Heydude’s brand awareness and momentum through influencer partnerships after a 17% revenue drop in Q3.

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Repost: Nike’s Bold Global Strategy: A Case Study in Rapid Digital Expansion

ESW

The following is a repost of Steve Empey’s blog about Nike’s global expansion with ESW on Northwest Product Group. Read the original post here. By the early 2010s, Nike had already established itself as a leader in digital commerce, setting a high bar with its groundbreaking launches of nike.com in Japan (2013) and China (2014). These markets were a testament to Nike’s ability to deliver large-scale digital experiences, but they came with significant investment—each project took 18 m

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Target Thanksgiving meal feeds 4 for $20

RetailDive

The retailer joins a slew of grocers that have rolled out holiday meal discounts in an effort to assuage consumer concern about food prices.

Consumer 104
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Creating Trust and Managing Availability: Navigating Price Sensitivity and Stock in the Omnichannel Era

Wiser

For today’s consumers, price and availability aren’t just practical considerations, they are foundational elements of trust. As shoppers seamlessly transition between online and in-store experiences, they expect consistency in pricing and reliable information about product availability. However, our recent surveys highlight that many brands and retailers are still grappling with discrepancies and stock issues, which can erode consumer confidence and loyalty.

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Ross names new CEO

RetailDive

James Conroy, who was previously the chief executive of Boot Barn, will succeed Barbara Rentler, effective Feb. 2.

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Woman Sues JetBlue for Breaking Tooth on Frozen Treat

RetailWire

A woman filed a lawsuit against the airline, saying she was served a frozen solid ice cream sandwich during a transatlantic flight.

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Party City taps Instacart for same-day delivery

RetailDive

Customers can now get delivery in as fast as an hour from over 700 of the retailer’s stores across the country.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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Top WooCommerce Extensions to Grow a Store

Practical eCommerce

Our handpicked list of 20 tools will drive traffic, streamline operations, and grow revenue. The post Top WooCommerce Extensions to Grow a Store appeared first on Practical Ecommerce.

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Adidas reaches settlement with Ye as Yeezy inventory dwindles

RetailDive

The brand says it has momentum, though some analysts wonder what will follow the current hype around its legacy Terrace styles.

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The Impact of Exceptional Customer Service on Retention in E-Commerce

Digital Doughnut

Attracting new customers is no longer enough to sustain long-term business success. Retaining existing customers has become the cornerstone of profitable growth, and at the heart of this strategy lies exceptional customer service. Providing excellent service can make the difference between a one-time shopper and a loyal repeat customer.

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PayPal Reports Strong Financial Results for Q3 2024

RetailWire

PayPal earnings per share beat analysts' expectations for the third quarter of 2024.

PayPal 98
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Lindt & Sprüngli to Open First UK Flagship Store and Chocolate Experience in London

365 Retail

Lindt & Sprüngli , the globally renowned Swiss chocolate maker, has announced it will open its first-ever UK flagship store and immersive chocolate experience in Spring 2025. Located directly beneath the iconic Piccadilly Lights in central London, this new location aims to bring a unique chocolate-themed destination to the city, combining Lindt’s beloved products with an interactive, experiential twist.

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7-Eleven To Close 444 Stores, Open 500 New Stores, and More

RetailWire

Seven & i Holdings Co., Ltd. has released a presentation outlining its future plans.

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UNIQLO to Open First Liverpool Store at Liverpool ONE

365 Retail

UNIQLO , the Japanese fashion retailer known for its minimalist designs and quality craftsmanship, is preparing to make its Liverpool debut with a 25,000-square-foot flagship store at Liverpool ONE. Set to open in early 2025 on Paradise Street, the store will join a roster of major retailers in Liverpool ONE’s prime shopping area, including BOSS, JD, and Goldsmiths.

Fashion 62
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HelloFresh Celebrates ‘Friends’ 30th Anniversary With ‘Rachel Green’s Trifle’ Kit

RetailWire

HelloFresh is the latest company to celebrate 'Friends.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.