Thu.Nov 03, 2022

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Nordstrom Execs to Teach Product Management Skills at Morehouse College

Retail TouchPoints

Nordstrom is sponsoring and helping to launch a new Product Management course track at Atlanta-based Historically Black College and University (HBCU) Morehouse College as part of its ongoing investments in Black talent. Starting in the spring 2023 semester, Nordstrom leaders and technologists will teach and mentor students in this new Product Management track, which includes two courses: Computing Career Exploration: This one-credit course focuses on preparing students for technology careers at

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How To Avoid The Ill-Fated Quest To “Fix” Global Supply Chains

Forrester eCommerce

It’s been 32 months since COVID-19 lockdowns triggered a run on toilet paper (pun partially intended), demand for webcams skyrocketed, and home improvement plans skyrocketed then stalled due to lumber, labor, and limited appliance availability. These examples and many others were lumped into “supply chain issues” as the default response for product shortages and soaring […].

Supplies 195
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As Shoppers Head Back to Stores, Accident and Injury Risks Multiply

Retail TouchPoints

The holidays are around the corner and retail stores are gearing up for a shift back towards in-store shopping during this peak season. A recent survey from retail research firm NPD showed that the share of consumers’ planned shopping for the holidays ticked up this year for in-store versus online, in contrast to a long-term decline, and major retailers like Walmart and Party City just announced plans to direct the majority of their holiday hires to work on store floors.

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B2B CMOs: Top 5 Questions About Forrester’s 2023 Planning Guide

Forrester eCommerce

Since Forrester’s Planning Guide 2023: B2B Marketing Executives was published in late August, there have been many discussions with B2B CMOs about how best to approach budget planning for 2023. A clear pattern has emerged in the types of questions and here are the top five: 1. Can you elaborate on the “spend money to […].

B2B 195
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Walgreens and CVS Agree to Pay $10 Billion in Opioid Settlements

Retail TouchPoints

Walgreens and CVS Health have agreed to pay approximately $10 billion as part of settling nationwide opioid suits brought by states, local governments and tribes over the retailers’ alleged mishandling of painkiller prescriptions. CVS has agreed to pay approximately $4.9 billion to states and political subdivisions and approximately $130 million to tribes over 10 years beginning in 2023, while Walgreens expects to settle all opioid claims against it by states, subdivisions and tribes for up to a

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ShipBob vs Shipstation: Which Is The Best Ecommerce Order Fulfillment Solution?

Ecommerce Platforms

When it comes to ecommerce order fulfillment , there are two leading platforms that stand out above the rest: ShipBob and ShipStation. But which is the best solution for your business? To help you make the decision, we’ve put together a comprehensive comparison of ShipBob vs ShipStation. We’ll cover key features, pricing, integrations, and more. Without wasting any time, let’s dive straight in.

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Tips for Creating a Killer Black Friday Ecommerce Strategy

Ecommerce Platforms

It’s been around since the 1950s and has become one of the busiest shopping days in the US. Of course, we’re talking about Black Friday. It’s the official start of the holiday shopping season and takes place the day after Thanksgiving. So it's no wonder that for many online retailers, it's one of the busiest days of the year. In fact, it's predicted that more than 50% of US consumers will participate in this shopping event.

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David’s Bridal to Debut New Store Format Designed for One-on-One Customer Experiences

Retail TouchPoints

David’s Bridal will showcase personalized service and inclusivity with a new store format in approximately 30 locations, including 12 all-new shops, in 2023. The planned upgrades follow soft launches of the concept earlier this year in Torrance, Calif., West Chester Township, Ohio, Lexington, Ky. and Cool Springs, Tenn. The revamped stores will feature a new layout designed to support one-on-one customer experiences.

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Wayfair lost 1M customers in Q3 as revenues fell 9%

RetailDive

The online retailer continues to lose share as it sinks deeper into the red, with its operating losses for the year already surpassing $1 billion.

Customer 118
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Product Data Management: How Silos Impact Retailers | Salsify

Salsify

The current retail environment puts unprecedented pressure on retailers to offer their customers a wider assortment of products — across a growing range of touch points.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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What are the Top Link-Building Strategies SEO Agencies Should Follow?

Digital Doughnut

Are you looking for link-building strategies to promote your blog? This is a comprehensive list of top link-building strategies that work effectively.

SEO 97
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WatchPilot announces launch of their new e-commerce website

365 Retail

WatchPilot’s online site first launched in 2020. Since then, the team has continued, and will continue, to find the best ways to interact with their online customers, giving each visitor to the site the ultimate shopping experience. The new website design delivers a world class digital shopping experience. Key areas upgraded by the new improvements include the speed of the upgraded userface and the visual design of the homepage, using the market leading platform Shopify Plus.

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StockX lays off about 80 more employees

RetailDive

The sneaker marketplace said the economy is a factor in laying off 80 employees, but the space is also roiled by Adidas’s move to cut ties with Ye.

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The Top 6 Differences Between US and European E-Commerce Shoppers

ChannelAdvisor

The US and Europe are two of the largest markets in the world. But they are not identical. Differences in culture, language and legislation make it difficult to compare these two markets. In August 2022, ChannelAdvisor surveyed 1,000 shoppers in the US and 3,000 shoppers in the three biggest European e-commerce markets: the UK, Germany and France. We asked the same questions every time, so now it’s time to take a closer look at the responses and examine what they reveal, especially to thos

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Peloton Q1 revenue misses expectations as CEO says ‘the ship is turning’

RetailDive

While the fitness brand reported a drop in operating expenses, revenue fell 23% year over year and it expects challenges during the holiday season.

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Pressure on UK household incomes prompts earlier Christmas gift shopping, new research from Sensormatic Solutions reveals

365 Retail

Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , today released its third annual European Holiday Consumer Sentiment Survey, which found that the majority of UK shoppers will start Christmas shopping earlier this year. The survey showed that 73% of UK consumers will dedicate more time to seeking out deals and locking in prices on gifts early in their Christmas shopping this year.

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Amazon Fashion, Snapchat partner on AR eyewear shopping lenses

RetailDive

Snap’s Senior Vice President of Partnerships Ben Schwerin said the feature was “just the first step in our partnership.

Fashion 87
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How To Sell Your Products On Social Media in 2022: The Guide For eCommerce Owners

Korona

Social media is one of the most important online consumer markets for eCommerce ventures. They are essential channels for building a relationship with consumers, but they’re also important avenues for retail merchandising. And few people know how to use them to drive revenue. In the age of social media, shoppers are constantly connected online. They are learning more about your business, offerings, and, of course, competitors.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How Macy’s has managed to avoid inventory glut

RetailDive

Chief Supply Chain Officer Dennis Mullahy outlines the retailer's approach to inventory management heading into peak season.

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The Top 6 Differences Between US and European E-Commerce Shoppers

ChannelAdvisor

The US and Europe are two of the largest markets in the world. But they are not identical. Differences in culture, language and legislation make it difficult to compare these two markets. In August 2022, ChannelAdvisor surveyed 1,000 shoppers in the US and 3,000 shoppers in the three biggest European e-commerce markets: the UK, Germany and France. We asked the same questions every time, so now it’s time to take a closer look at the responses and examine what they reveal, especially to thos

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Under Armour ekes out 1.8% growth in tough apparel market

RetailDive

Results came in better than feared as the sports apparel seller wrestles with rising inventory and a volatile economy.

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Protecting Your Workers: Strategies for Promoting Safe and Healthy Warehouse Environments

365 Retail

Worker safety and health is important in any industry, but it is especially critical in warehouse settings. Injuries and illnesses sustained while working in a warehouse can have a significant impact on an individual worker’s health and well-being, as well as the productivity of the organisation as a whole. There are a variety of potential hazards that workers in warehouses may be exposed to, including ergonomic risks, slips, trips and falls, and exposure to hazardous materials.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Shoppers want to buy apparel, smartphones this holiday: NPD

RetailDive

Clothing is one of the top items consumers plan to give as gifts, but may be susceptible to an increase in promotions.

Apparel 74
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Female consumers take the biggest hits from trade tariffs

RetailWire

A report in the BYU Law Review claims tariffs placed on imports disproportionately affect female consumers. “Some of these gender differential tariffs are set at the same rate, but many are very different for men and women, with the majority hurting women. Right now, there are currently 78 tariff provisions that have different rates attached to them solely on the basis of gender.”.

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Louis Vuitton, Cadogan, Moët and Chandon and SUGi partner together on second rewilding project in Chelsea, London – Serenity Forest

365 Retail

At the heart of a residential square, between the bustling King’s Road and River Thames and adjoining two hospitals (the Royal Brompton and Royal Marsden), ‘Serenity Forest’ will see 240sqm of previously concreted land planted with 780 trees and shrubs. With intentions of becoming self-sustaining within three years, this project is a blossoming example of urban rewilding and ecological sustainability.

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Instacart handing out company-wide bonuses after pushing back IPO

RetailWire

Instacart in December will hand out cash bonuses companywide. The delivery service chose to distribute the bonuses in an attempt to retain staff following its decision to delay pursuing an initial public offering of the company’s stock.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Is Buy Now Pay Later the solution to stalling aftermarket growth?

365 Retail

Rising inflation, spiralling prices and higher servicing costs are all combining to pose a challenge to the aftermarket sector. With a recent McKinsey report forecasting stagnating revenue growth across European Auto aftermarkets of around 1.5% annual growth until 2030, retailers and distributors must adapt their businesses to better support their consumers’ needs.

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Hy-Vee is closing its stores on Thanksgiving

RetailWire

Hy-Vee is closing all 285 of its stores on Thanksgiving Day, marking the first time in the chain’s 92-year history that it has closed on the holiday. “Thanksgiving Day is about gratitude. The last several years have been some of the most challenging our employees have experienced and this is our way of showing our appreciation for everything they do on a daily basis to serve our customers,” said Jeremy Gosch, CEO, and president of Hy-Vee.

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LiveIntent Taps Retail Media Product Leader to Support Continued Success & Innovation

Liveintent

CitrusAds’ Mike Pisula joins the people-based marketing platform. LiveIntent , is proud to announce the hire of Mike Pisula as VP, Product Development. In his role, Pisula will lead go-to-market efforts and drive product strategy and execution for the company with an emphasis on retail media. Retail media networks turn retailer first-party data and inventory into a powerful new revenue stream.

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Peloton CEO confident of turnaround despite disappointing quarter

RetailWire

Peloton CEO Barry McCarthy sees signs of “substantial progress” being made by the exercise tech company even after it reported a $1.2 billion operating loss in the last quarter. Mr. McCarthy pointed to a right-sized labor force, higher subscription charges, a reduction in its manufacturing commitments and expanded sales channels as factors for his optimism.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib