Forrester eCommerce
JANUARY 11, 2023
According to the results of our recent survey on business and technology priorities in Japan, we are seeing a continued growth in IT investments in the country despite subdued economic forecasts for 2023. Our survey found that 41% of business and technology professionals at Japanese enterprises expect to increase their group or department’s tech spending […].
Retail TouchPoints
JANUARY 11, 2023
Five Below , the value retailer targeting the tween and teen markets, plans to open more than 200 stores during its fiscal year 2023, which ends in January 2024, and convert more than 400 stores to its higher-priced Five Beyond format. The ambitious store opening plans are in line with the retailer’s March 2022 announcement that it intends to open approximately 1,000 stores by its fiscal year 2025.
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Forrester eCommerce
JANUARY 11, 2023
As if crippling weather wasn’t enough, Southwest dashed holiday hopes, stranding its treasured customers in moments of need. And all for the want of a nail, the kingdom was lost. Every CEO should see the failure of Southwest’s crew scheduling software as an example of why technology, and spending on the right technology, is not […].
Retail TouchPoints
JANUARY 11, 2023
Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. Among the new offerings are the debut of the Microsoft Retail Advertising Network , which will allow retailers to pull from a large pool of brand advertisers, and the piloting of an in-store retail media solution.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Ecommerce Platforms
JANUARY 11, 2023
The best webinar platforms are quickly becoming a must-have resource for today’s business owners, online educators, and freelancers. Around 95% of companies now believe webinars can help them to achieve their goals, whether it’s capturing leads, or engaging customers. Webinar platforms make it quick and simple to deploy your content to the web, with tools for screen capture, recording, and even online forms.
Retail TouchPoints
JANUARY 11, 2023
Bed Bath & Beyond reportedly plans more layoffs and will eliminate the Chief Transformation Officer role currently held by Anu Gupta, according to an internal memo from CEO Sue Gove seen by CNBC. The cuts will impact the workforce “across our corporate, supply chain and store portfolio,” but Gove didn’t specify the total number of affected employees.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
Retail TouchPoints
JANUARY 11, 2023
Sustainable retail is on the rise as calls for eco-friendly strategies become louder from consumers, shareholders and employees. Yet according to BCG , only a few large retail operations are significantly reducing their climate impact or embedding sustainable behavior throughout their own organizations. If you’re looking to drive change, specifically in your stores, embrace a circular lighting approach.
Ecommerce Platforms
JANUARY 11, 2023
Welcome to our ShipStation review! You don't need us to tell you that shipping is a big part of any eCommerce business. Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping.
Retail TouchPoints
JANUARY 11, 2023
The beauty of the retail industry today is the number of options for brands to connect with customers. Some may argue there are too many options. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.
Ecommerce Platforms
JANUARY 11, 2023
Welcome to our ShipStation review! You don't need us to tell you that shipping is a big part of any eCommerce business. Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
JANUARY 11, 2023
LVMH has named Christian Dior Couture CEO Pietro Beccari as Chairman and CEO of Louis Vuitton , succeeding Michael Burke, who will take up new responsibilities and report directly to LVMH Chairman and CEO Bernard Arnault. Additionally, Delphine Arnault, EVP of Louis Vuitton, will become Chairman and CEO of Christian Dior Couture. “Pietro Beccari has done an exceptional job at Christian Dior over the past five years,” said Bernard in a statement.
Omnisend
JANUARY 11, 2023
Reading Time: 8 minutes. When it comes to ecommerce, there’s no denying that online stores have to keep up with the ever-evolving trends. And nowadays, more and more businesses are turning to AI copywriting tools to gain a competitive edge. AI copywriting tools can help speed up your content marketing process, set your A/B testing on steroids and take your landing page conversion optimization to the next level.
Retail TouchPoints
JANUARY 11, 2023
Johnny Earle always enjoyed the process of creating — even more so than the outcome. It’s the reason why he started 16 businesses by the time he was 16 , whether he was doing magic tricks at birthday parties or selling candy in school hallways. And it’s what inspired him to start his T-shirt line, Johnny Cupcakes, in 2001…before he even turned 20.
Omniconvert
JANUARY 11, 2023
This post examines customer retention through a churn predictive model - showing you how to use this model to predict customer attrition, address red flags inside your organization, and retain your high-value customers. The post Propensity to Churn: lose the gut feeling and grow retention with Data Science appeared first on Omniconvert Ecommerce Growth Blog.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Ecommerce Platforms
JANUARY 11, 2023
Understanding LiveChat pricing is crucial if you’re planning on investing in this popular chat-based customer service tool for your company. Like many innovative chat options, LiveChat comes with a range of packages to choose from, to ensure companies of every size get the right solution. Additionally, while LiveChat is regarded by many to be the ultimate chat tool, it doesn’t necessarily have the biggest price tag on the market.
Store Growers
JANUARY 11, 2023
Last Updated on January 11, 2023. Most ecommerce stores like to have their cost per acquisition, or CPA, as low as possible. So using a bidding strategy that uses CPA as an explicit goal for your Google Ads campaigns sounds like a match made in heaven. But is the Target CPA bidding strategy really the best option? In this article, we’ll take a closer look at how this strategy works, and when to use it in your campaigns!
Ecommerce Platforms
JANUARY 11, 2023
Finding the best Shopify shipping label apps to support your fulfillment process can be an excellent way to save some time when you’re running your online store. Producing shipping labels is a crucial component in getting your items to customers quickly and efficiently. With an app, you can reduce some of the manual work on your plate, so you can focus on growing your business.
RetailDive
JANUARY 11, 2023
Shaking up a business can be a sign of innovation, or trouble. For DTC brands, the best move may be found in retail’s oldest playbook.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Ecommerce Platforms
JANUARY 11, 2023
Finding the best Shopify shipping label apps to support your fulfillment process can be an excellent way to save some time when you’re running your online store. Producing shipping labels is a crucial component in getting your items to customers quickly and efficiently. With an app, you can reduce some of the manual work on your plate, so you can focus on growing your business.
Profitero
JANUARY 11, 2023
If you had any doubt that ranking high in retailer search results was important, just consult the latest research from Profitero: Products that move from Page 2 of search results to Page 1 (organically) increase sales by 37% ; with those that go from Page 2 to the Top 5 spots of search resources doubling sales , on average.
Ecommerce Platforms
JANUARY 11, 2023
Understanding LiveChat pricing is crucial if you’re planning on investing in this popular chat-based customer service tool for your company. Like many innovative chat options, LiveChat comes with a range of packages to choose from, to ensure companies of every size get the right solution. Additionally, while LiveChat is regarded by many to be the ultimate chat tool, it doesn’t necessarily have the biggest price tag on the market.
GetElastic
JANUARY 11, 2023
At Elastic Path, we continue to make strides in our mission of making Composable Commerce accessible to all brands and empowering merchandisers to drive revenue and create innovative commerce experiences by leveraging "instant on" integrations with best-of-breed commerce solutions. These "instant on" integrations are pre-configured with common data mapping and event triggers.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
JANUARY 11, 2023
VRS marks the first time the company’s advertising falls under direct court oversight and could be a wake-up call for others using algorithms to target ads.
Canadian Special Events
JANUARY 11, 2023
The PC Insiders Report has marked the beginning of the holiday season for Canadians since 1983. Last year’s edition used 3D hologram technology and in-store sampling to bring the report out of the book and onto the actual world. The holidays aren’t something you experience on paper; for Canadians, it’s a time of real-life experiences.
RetailDive
JANUARY 11, 2023
One analyst predicts the move could signal the mattress retailer’s interest in being acquired.
Korona
JANUARY 11, 2023
One of the biggest challenges for retailers is the price associated with inventory. Merchandise can sometimes be overstocked or languish on the retailer’s shelves for weeks without a single sale being made. This is when the stock investment becomes a financial loss, and the retailer must do something about it. However, there is an alternative available to the retailer to minimize the risk of financial loss: consignment.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
JANUARY 11, 2023
Quirky marketing helped the mattress brand get its start, but now Rob DeMartini wants it to look a lot more like a traditional mattress seller.
Korona
JANUARY 11, 2023
As the clothing industry continues to expand, opening a boutique shop can certainly be a profitable endeavor. Global apparel market revenues are estimated to be around $1.5 trillion in 2021 and are expected to reach around $2 trillion by 2026. The countries that account for most of the apparel demand are the United States and China, which generate significantly more revenue than any other country.
RetailDive
JANUARY 11, 2023
The opening at American Dream marks a return of the brand to the U.S. And owner WHP Global has plans for a national rollout.
Digital Doughnut
JANUARY 11, 2023
The key elements of any enterprise data management strategy include data quality, data governance, master data management, data security, and data integration. These ensure the quality, accuracy, consistency, security, and availability of data across all functions in real-time.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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