GetElastic

JANUARY 3, 2019

As we close out 2018, there’s a lot of new experiences (like checkout-free stores), surprising acquisitions (like the Amazon/Whole Foods merger) and more to reflect on and leverage for the year ahead. In 2018, brands experimented more freely with voice and video technology, leveraged AI to improve customer experiences and took bigger steps towards unifying their commerce strategies.

Customer Experience 145

Customer Experience Customer Payment Services Mobile 145

Webbula

JANUARY 3, 2019

Happy 2019 Email Geeks! It is now day 3 of 365 days, which means everyone is working hard on creating their New Year’s resolutions – whether it’s going to the. The post 2019: A Checklist for Email Marketers appeared first on Webbula.

Marketing 71

Marketing 71

Forrester eCommerce

JANUARY 3, 2019

Today Forrester closed the deal to acquire SiriusDecisions. SiriusDecisions helps business-to-business companies align the functions of sales, marketing, and product management; Sirius clients grow 19% faster and are 15% more profitable than their peers. Leaders within these companies make more informed business decisions through access to industry analysts, research, benchmark data, peer networks, events, and continuous learning courses, while their companies […].

Events 83

Events Information Management Marketing 83

Onilab User Guides

JANUARY 3, 2019

It is no secret that user experience, or UX, plays a crucial role in customer’s perception of the website and the following conversions. One out of three people will leave the website without buying if they cannot find what they are looking for. Slow loading images, lack of brand message, complex navigation – all these UX issues decrease the user’s intent for buying and affect your sales negatively.

Magento 71

Magento Recommendation X-cart Payment Services 71

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Technology

Kibo

JANUARY 3, 2019

Merchants may dread the surge of returns that inevitably follows the holiday season […]. The post Making the Most of Holiday Return Season appeared first on The Omni Channel.

Channel 63

Channel Management eCommerce 63

Frooition

JANUARY 3, 2019

It’s the start of a fresh new year! Time to reflect on the year just gone and plan for the successes of the coming months. You probably have a whole host of personal resolutions revolving around health, fitness, relationships, and self-fulfilment, but let’s take a moment to focus on what you could do to improve your business. Even if you’ve already made personal resolutions, it’s not too late to make some resolutions for your e-commerce business.

eCommerce 58

eCommerce Social Media Merchant Services eCommerce Marketing 58

Smile.io

JANUARY 3, 2019

As the glitter, excitement, and busyness of BFCM 2018 settles, it’s tempting to settle into the post-holiday lull and simply coast into the start of 2019. However, now is the time to make sure your rewards program is doing everything possible to help you build a sustainable brand community in the new year.

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Payoneer

JANUARY 3, 2019

Editor’s note: This is a guest post by Pauline Farris, of Translation Client Zone. When you think of global expansion for your business , and building a successful marketing campaign, those are some pretty big things to consider. Your goals are to reach as wide an audience as possible and to make an impact on a global scale. So, it may be a bit counter-intuitive when you consider that the best approach is to think smaller.

Marketing 28

Marketing Reference Social Media Travel 28

Optimizely

JANUARY 3, 2019

Zaius Web Modals. Pop-ups may not be everyone’s favorite, but marketers know they work for acquiring new emails. This is exactly why Zaius now offers webforms for email signups, exit intent campaigns, and more. With all the power of the intuitive Zaius Engagement Designer (ZED), you can build, design, and configure every type of webform in your brand colors, fonts, and more.

Demo 150

Demo Subscription Management Customer 150

Lemonstand

JANUARY 3, 2019

As a previous owner of three online businesses, I’ve learned what does and doesn’t work when it comes to using promotions and offers. Offers are a great tool to increase conversions, foster eCommerce customer loyalty and drive long-term business value. It’s easy to create an offer and drive short-term sales, but it takes a considered approach to drive both short term and long term business value.

Customer Loyalty 72

Customer Loyalty eCommerce Customer Shipping Costs 72

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Operations

OrderDynamics

JANUARY 3, 2019

The Questions You Have to Ask Order Management Vendors at NRF 2019. Retail’s Big Show is exactly as the name says. It is really big! And NRF 2019 looks like it will be no different. With over 37 000 industry professionals attending, hundreds of vendors and a multitude of talks and events, it can get overwhelming, fast! So, to make the most of your NRF 2019 experience, it is always a good idea to go to the show prepared.

Management 50

Management Payment Services Shipping Costs Multi-channel 50