Forrester eCommerce
SEPTEMBER 10, 2021
Digitally savvy delegators are an overlooked segment and represent an attractive opportunity for wealth management firms right now. As incumbents and fintechs alike continue to compete for customers, firms need to understand who digitally savvy delegators are and design the right solutions to attract and retain them. I recently published a report about this customer […].
Kissmetrics
SEPTEMBER 10, 2021
Customer engagement has quickly become a widespread use for AI in the retail industry and beyond. With more customers expecting a hyper-personalized, real-time experience, the demand for AI technology in marketing has never been greater. It makes sense, then, that so many marketing AI tools and software are targeting the conversion funnel. From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes.
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Forrester eCommerce
SEPTEMBER 10, 2021
Greetings everyone! Each month, the infrastructure and operations (I&O) team writes incredible research. As a research director, I get to not only see the final outcome but also all of the work and client insights that went into its creation. For those who know me, I am quick to call these out via inquiry calls […].
Kissmetrics
SEPTEMBER 10, 2021
Wikipedia is an ever-evolving, user-generated encyclopedia that allows users to add content, including pages, articles, and general knowledge. Topics span from pinball to Prometheus and everything in between. If you’re interested in creating a Wikipedia page for your business or marketing endeavors, you should know upfront that getting a page added to the encyclopedia is notoriously challenging.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
SEPTEMBER 10, 2021
There is no executive role that better aligns with the trust imperative than the CISO. Find out why and how it may impact your organization directly.
Retail TouchPoints
SEPTEMBER 10, 2021
Building connections with consumers is one of retail’s most enduring challenges, and highly tactile brands faced extra difficulty when the pandemic limited traditional in-person efforts. Madison Reed responded by building out its omnichannel experiences: in the last 18 months , the retailer has launched virtual hair coloring parties, added video consultations and introduced video screens at its Color Bars.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
SEPTEMBER 10, 2021
Clarus Commerce has acquired digital engagement solution provider PrizeLogic in a deal that aims to combine both companies’ core competencies and proprietary technologies. The companies seek to leverage their loyalty, rebate and promotion solutions to help retailers drive engagement. A recent Clarus Commerce study found that 68% of shoppers believe their loyalty is more difficult to maintain than ever before.
Forrester eCommerce
SEPTEMBER 10, 2021
Digitally savvy delegators are an overlooked segment and represent an attractive opportunity for wealth management firms right now. As incumbents and fintechs alike continue to compete for customers, firms need to understand who digitally savvy delegators are and design the right solutions to attract and retain them. I recently published a report about this customer […].
Retail TouchPoints
SEPTEMBER 10, 2021
United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Roadie’s crowdsourced network of 200,000 drivers have delivered orders to more than 20,000 ZIP codes, according to the company. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie, which employs drivers using their own vehicles, can encompass shipments that aren’t compatible with UPS processes, such as perishables or items
Forrester eCommerce
SEPTEMBER 10, 2021
There is no executive role that better aligns with the trust imperative than the CISO. Find out why and how it may impact your organization directly.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
SEPTEMBER 10, 2021
We saw curbside pickup surge during the pandemic. But as consumers crave to get back into stores, how will demand change? Will we continue to see retailers invest heavily in refining and optimizing the curbside experience? Join Alicia Esposito of Retail TouchPoints, and Aptos’ Dave Bruno and Richard Willis, as they discuss how retailers can turn “click and collect” into “click and CONNECT.”.
Omnisend
SEPTEMBER 10, 2021
Reading Time: 9 minutes. Take a look at any successful business and you’ll likely find many important and universal similarities. One of these is the ability to understand their audience, as well as how to accommodate them. However, the truly successful will know how to surpass customer expectations and strive to foster strong customer relationships.
Retail TouchPoints
SEPTEMBER 10, 2021
Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. and Sherman Oaks, Calif., set to open next year. Amazon’s Just Walk Out (JWO) technology uses a combination of computer vision, sensor fusion and deep learning to allow customers to shop as they normally would, then leave the store with the items they’ve collected without going through a checkout line.
GetElastic
SEPTEMBER 10, 2021
Steve Ramage is a Senior Software Architect, who has been a part of the Elastic Path team in Vancouver for almost three years. Steve has a master's degree in computer science, and about 11 years of industry experience. Keep reading to learn what it’s like to be a Senior Software Architect at Elastic Path! Q: What does a Senior Software Architect do?
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail TouchPoints
SEPTEMBER 10, 2021
REI Co-op will stock a curated selection of Athleta products at 135 of its stores nationwide and online. The wholesale partnership will help Athleta meet its goal of reaching $2 billion in net sales by 2023 while giving REI a selection of women’s activewear items — a category that has held strong throughout the pandemic. The collection will include some of Athleta’s core lifestyle, hike and yoga bottoms, along with key tops and accessories.
Retail Technology Review
SEPTEMBER 10, 2021
By Richard Adams, freelance journalist For most entrepreneurs out there, running a new business is like going through a popularity contest. It can be challenging for any company to thrive without the necessary relevance, what more with a startup. Therefore, an essential part of startup management is to make sure that your business is as attractive as possible to your target audience.
eCommerce CEO
SEPTEMBER 10, 2021
As an ecommerce business, it’s easy to get products to your customers in multiple ways. You can handle the jobs yourself, from online order to fulfillment. Or hire a professional company to handle this duty for you. If you want someone else to fulfill your orders, dropshipping may be the way to go. Dropshipping companies … Best Dropshipping Companies for Every Niche Read More ».
Retail Technology Review
SEPTEMBER 10, 2021
By Ed Smith, freelance journalist After a whirlwind of years navigating our way through the pandemic, many businesses were forced to temporarily shut their doors. Perhaps one of the most largely affected industries was retail.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
SEPTEMBER 10, 2021
More than a century old, the company skidded into bankruptcy with plans to sell itself after COVID-19 weighed on its sales and supply chain.
ROI Revolution
SEPTEMBER 10, 2021
Published September 10, 2021. Since Pinterest unveiled Buyable Pins in 2015, the social media industry has been moving toward a more shoppable future. Instagram Checkout and Facebook Shops thrust brands further down the path as consumers got more familiar with purchasing via social media. Social commerce sales in the United States are expected to rise to $36.09 billion this year, a yearly increase of 34.8%.
RetailDive
SEPTEMBER 10, 2021
Peloton Apparel features men's, women's and gender-neutral styles, but enters into a category with fierce competitors like Lululemon and Athleta.
Fabric Blog
SEPTEMBER 10, 2021
When a company decides to switch to an e-commerce order processing solution that is versatile enough to scale alongside its business, there are three main reasons why :
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
SEPTEMBER 10, 2021
The digital payments titan said it's buying the Japanese company to expand its "capabilities, distribution and relevance" in the third-largest e-commerce market in the world.
Kibo
SEPTEMBER 10, 2021
How do you build a customer-centric holiday shopping season strategy following an uncertain 2020? It starts with understanding the latest ecommerce trends and shifts in customer shopping habits. Here’s a sneak peek at some of the research and recommendations we uncovered in our 2021 Holiday Guide: Preparing for a Customer-Centric Holiday Landscape. The 2021 Holiday Guide: Preparing for a Customer-Centric Holiday Landscape.
RetailDive
SEPTEMBER 10, 2021
What's better than two meme stocks coming together? Banana Republic's vision for its new brand identity, which includes some ambitious comparisons.
365 Retail
SEPTEMBER 10, 2021
Burlington Arcade, the historic retail destination in London’s Mayfair, has announced that luxury homeware house Thomas Goode & Co have relocated to the iconic London shopping destination. The renowned label – home to the world’s finest tableware, china, silverware and glassware, stocking global brands including Hermes, Vivienne Westwood, Christian Lacroix and Missoni – has been based in Mayfair for almost 200 years, and is delighted to now present their luxury tablew
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
SEPTEMBER 10, 2021
The retailer said that it will implement the phase-out at the end of the third quarter, after hiking up hourly wages by $1.
365 Retail
SEPTEMBER 10, 2021
Ikea has reportedly agreed to take on Topshop’s flagship store on Oxford Street for around £385m. According to real estate publication React News the Swedish furniture giant has also bought the 73,000 sq ft NikeTown and a 4,700 sq ft Vans shop, adjacent. Ikea is thought to be planning a sustainable flagship store at the Oxford Street site, which is in the heart of one of London’s most popular shopping districts and once saw 400,000 customers each week before TopShop disappeared from our hi
RetailWire
SEPTEMBER 10, 2021
Walmart is ending its practice of paying quarterly bonuses to hourly workers, having recently raised the wages it pays workers. The retailer will end bonus pay beginning on Jan. 31, 2022. The average worker at Walmart now earns $16.40 an hour, according to the retailer, which will up its minimum wage to $12 an hour beginning on Sept. 25.
365 Retail
SEPTEMBER 10, 2021
You would think that the benefits of a sustainable business model are largely limited to those that are societal and environmental in nature, in addition to the widespread enhancement of your firm’s reputation. However, studies have also revealed the economic benefits to such a move, with 66% of global consumers apparently willing to pay more for sustainable goods.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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