Wed.Jun 15, 2022

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Reports: Microsoft’s Bing Quietly Launches Marketplace in Bid to Compete with Google Shopping

Retail TouchPoints

Microsoft it is reportedly testing out a new retail marketplace in the U.S. on its Bing search engine, according to multiple news outlets. Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase.

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BigCommerce Hikes to Denver for Outdoor Retailer 2022

BigCommerce

Summertime is here, and what better way to kick off the season than by celebrating the great outdoors?

Outdoor 294
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IKEA to Further Scale Down Retailing and Operations in Russia and Belarus

Retail TouchPoints

In response to the ongoing conflict in Ukraine, the Inter IKEA Group and Ingka Group , the holding company that controls the home goods retailer’s stores, shared that IKEA operations in Russia and Belarus will continue to scale down after an initial pause in March. Citing the war as a “human tragedy,” in addition to noting the impact of supply chain challenges, the companies shared their belief that a resolution is not foreseeable at the moment and are taking the following steps in response: Con

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How Mobile Payments Are Taking Over eCommerce

Groove

The new way of purchasing goods and services is through Mobile Payments whether you are shopping online or in-store. As millions of users start to use mobile payments each year, it is projected that 4.8 billion people will be completing transactions through mobile payments by 2025. The United States has seen the largest growth from 29% of users using mobile payments in 2019 to 43% in 2021.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences. So how then do retailers balance the reduction of footprints with heightened CX?

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Clari’s Acquisition Of Wingman Signals A Deeper Push Into Revenue Intelligence

Forrester eCommerce

Clari is a sales technology provider that helps sales teams streamline operations and improve revenue predictability. Traditionally, it has stayed away from deeper revenue intelligence capabilities that focus on interaction execution, preferring to aggregate that information from other tools and present it in Clari. The Wingman acquisition is a shift away from this approach, as […].

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Practice Empathy To Reduce Insider Risk

Forrester eCommerce

Fears of recession, tightening financial markets, and market downturns have led to layoffs in technology and cryptocurrency companies and have even impacted the cybersecurity space. These companies have valuable intellectual property and customer data that they must continue to protect during this tumultuous time. this tumultuous time. At crypto companies, they may also have access […].

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Report: Forever 21 Will Reestablish  Physical Presence in China With a New Store

Retail TouchPoints

Forever 21 will expand its presence in China with a physical store slated to open later in June 2022, according to a WeChat post seen by Reuters. The store is slated for the Jingjiang Impression City shopping center in Taizhou, a city located near Shanghai. The fast fashion retailer initially re-entered China for the third time in August 2021 through online platforms Vipshop and Pinduoduo.

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Have The Most Remarkable Corporate Banking? Let’s Talk

Forrester eCommerce

The digital transformation of retail banking has been ongoing for the last few years. Banks have transformed retail banking to offer enhanced digital experiences, digitize operations, build digital ecosystems, and drive digital innovation. Now, the same digital urgency is reaching corporate banking. I’m excited, as I am kicking off new research that’s focused on corporate […].

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5 Ways Food Stores are Leading in Experience Innovation

Retail TouchPoints

Food shopping is a highly personal, and sometimes emotional, experience. For some, food aligns directly with their beliefs; for others, it’s a strong connection to their culture and upbringing. And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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A Quick Return Rabbit Review (June 2022)

Ecommerce Platforms

Product returns are often a nightmare for ecommerce merchants. They represent a potentially dissatisfied customer, additional costs, and a loss of revenue that you had already presumed in your pocket. On top of this, they're often a hassle as presenting a smooth returns and refund procedure is usually far from easy. However, it’s impossible to opt out of returns.

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Adidas sues Nike for alleged patent infringement, targets mobile applications

RetailDive

Adding to the legal battles between the two retailers, the latest suit targets Nike Run Club, Nike Training Club and the SNKRS app.

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Retail Customer experience & the impact of single pricing

iVend

When shoppers in the UK realised that retail giant Marks and Spencer was charging different prices for goods bought in-store to those purchased through its online delivery arm, Ocado, there was anger and outrage. Customers took to social media to vent their frustration about price differentials of up to 40%, and the confusion of some items being more expensive online than in-store, and vice versa.

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Best Practices for Advertising on Walmart

ChannelAdvisor

This is the final blog in our series on retail media advertising. It provides you with best practices for advertising on Walmart. Missed the other blogs in the series? Read The Rise of Retail Media , Effective Advertising Strategies to Unlock for Retail Media Success , Best Practices for Advertising on Amazon and Best Practices for Advertising on eBay.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Family Dollar to shutter distribution center FDA flagged as rodent-infested

RetailDive

Issues at the Arkansas facility led to a voluntary recall of several product categories and the temporary closure of some 400 stores.

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What is an eCommerce CMS? Here’s What You Need to Know

Etaily

Integrating effective features into your eCommerce website offers a smooth shopping experience for your customers. Learn how an eCommerce CMS can help your business. The post What is an eCommerce CMS? Here’s What You Need to Know appeared first on etaily.

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Amazon drone delivery to take off in California

RetailDive

The e-commerce giant is still in talks with regulators for the permits it needs to deliver light packages in less than an hour.

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Best Practices for Advertising on Walmart

ChannelAdvisor

This is the final blog in our series on retail media advertising. It provides you with best practices for advertising on Walmart. Missed the other blogs in the series? Read The Rise of Retail Media , Effective Advertising Strategies to Unlock for Retail Media Success , Best Practices for Advertising on Amazon and Best Practices for Advertising on eBay.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Victoria's Secret's Happy Nation brand launches Roblox hub

RetailDive

The digital-only tween brand launched in April with plans to enter the metaverse — a first for Victoria's Secret.

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5 Benefits Of Custom Stickers For Your Retail Business

RetailMinded

With many businesses everywhere, it can be hectic to choose the right marketing strategy for your business to help attract your target audience. While it’s simple to have giveaways, flyers, and other marketing items, these are the same strategies that many businesses use, and customers are already used to them. If you’re looking for a unique way to market your retail business, you may want to try custom stickers.

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5 Lead Generation Trends for B2B Companies in 2022

Digital Doughnut

Lead generation tactics are continuously evolving as more and more B2B brands channel resources into finding and converting quality leads. But with such a competitive market, brands need to keep up to date with the latest tools, trends and technologies or risk losing out to competitors. With this in mind, here is a detailed list of this year’s top lead generation trends that should be on any B2B business’s radar. .

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Driverless cars are tied to crashes

RetailWire

The National Highway Traffic Safety Administration figures show that there were 392 car crashes involving fully and partially autonomous vehicles during the period from July 1, 2021, to May 15, 2022. Teslas operating on autopilot were involved in 273 crashes.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Revealed - The Biggest Frustrations for Consumers With Online Payments

Digital Doughnut

Remembering passwords (37%), inputting card details (33%) and the number of security steps required to complete a payment (25%) form are consumers biggest bugbears with online shopping.

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Retail sales pulled back in May

RetailWire

Retail sales, excluding gas, fell 0.7 percent in May from April. Many are predicting economic growth to slow as inflation cuts into consumers’ ability to pay for goods. “We’re in a little bit of a watershed in terms of what’s going to happen to the economy,” said Craig Johnson, president of Customer Growth Partners. “The American consumer — she’s very resilient, but she’s not infinitely resilient.”.

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10 Shopping Cart Abandonment Reasons for 2022

Prisync

Online retailers face many challenges, especially with cart abandonment. Read the top 7 reasons and solutions for these issues in 2018.

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Stew Leonard’s sued over ‘systemic racial, sexual, religious and ageist discriminatory practices’

RetailWire

Former longtime employee Robert Crosby Jr. has filed a federal lawsuit against Stew Leonard’s and its CEO Stew Leonard Jr. for terminating his job after he contracted COVID-19. Mr. Cosby, a former loss prevention manager for the company, alleges that the company and its CEO engaged in “systemic racial, sexual, religious and ageist discriminatory practices.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Meet The New Principal Analyst For Cloud-Native Development, Devin Dickerson

Forrester eCommerce

Tell Us About Yourself I’m a native New Orleanian passionate about old-world architecture, gaming, and weight lifting. I love to travel with family, and I keep in touch with the same friends I’ve had since middle school and college. I was always interested in computers and fascinated by the magic of software and games. Still, […].

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Starbucks managers say unionization could threaten transgender benefits

RetailWire

Baristas working at Starbucks in several states claim that managers have said that the company’s transgender-inclusive healthcare benefits could end if stores continue to vote for union representation. Starbucks has denied the allegations. “We are not threatening our partners with the loss of benefits if they join a union,” spokesperson Reggie Borges said.

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Funnel named Snowflake Marketplace Partner of the Year

Funnel.io

Stockholm, 14 June 2022 — Funnel today announced that it has been named the 2022 Marketplace Partner of the Year - SaaS award winner by Snowflake , the Data Cloud company. This award was presented this week at Snowflake Summit 2022 ‘The World of Data Collaboration’.

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Casey’s General Stores raises pizza prices

RetailWire

The Casey’s General Stores convenience store chain is known for its gas station pizza. Rising costs, however, mean that Iowans and others who love Casey’s slices will have to pay more to purchase the cheesy delight. The retailer recently raised the price for a slice to $2.99, up from $2.56.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib