Tue.Sep 06, 2022

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Meta’s Short-Form Video Strategy Isn’t Reeling In Market Share

Forrester eCommerce

The company's TikTok alternative simply isn't winning, new Forrester data indicates.

Marketing 369
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CVS Continues Medtail Expansion with $8B Acquisition of Signify Health

Retail TouchPoints

CVS Health has emerged victorious in what was reportedly a heated bidding war for Signify Health. The pharmacy chain beat out other rumored bidders including Amazon and UnitedHealthcare to acquire the healthcare platform in a deal valued at approximately $8 billion. “Signify Health will play a critical role in advancing our healthcare services strategy and gives us a platform to accelerate our growth in value-based care,” said CVS Health President and CEO Karen S.

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API Governance Shouldn’t Be A Four-Letter Word

Forrester eCommerce

While doing interviews for my report, Centralized API Governance Considered Harmful, one interviewee was surprised that I wanted to discuss governance because many of their clients view it as a curse. I’ve had clients ask for presentations but been warned not to utter the words “API governance.” I’ve heard some say that, yes, they do […].

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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

Your grandma shops online. Many baby boomers do. But for retailers, having an online strategy isn’t enough — especially if it’s an outdated one, and only designed for one generation. A new generation of shoppers, Gen Z, are bending online shopping to their will. Their preferences and values are making it more convenient and spontaneous…more interwoven with social media…and in some cases, more like a game.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Martech’s Cornerstone Category Proves That Less Is More

Forrester eCommerce

Enterprise marketing suites are the foundation of the marketing technology stack. This is especially true during turbulent times as B2C marketers confront a range of challenges and opportunities such as changing consumer needs, data deprecation, and a post-pandemic/pre-recession economy. The Forrester Wave™: Enterprise Marketing Suites, Q3 2022 is Forrester’s newest coverage of this critical martech […].

B2C 195
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Ulta Beauty, American Eagle Share How Supply Chain Investments Can Drive the Entire Company

Retail TouchPoints

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. The big takeaway: managing costs and keeping shelves stocked while also delivering on speed, efficiency and sustainability have become valuable differentiators that can help any company get ahead of the competition.

Supplies 278

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Reports: Bed Bath & Beyond CFO’s Death Ruled Suicide

Retail TouchPoints

Bed Bath & Beyond EVP and CFO Gustavo Arnal died on Sept. 2, 2022 after falling from his balcony. The New York City Medical Examiner’s Office has reportedly confirmed his death as a suicide, according to CNBC and Reuters. The retailer has named SVP and Chief Accounting Officer Laura Crossen as Interim CFO, according to a regulatory filing. Arnal joined Bed Bath & Beyond in May 2020 alongside three other C-level leaders.

Supplies 268
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Building DEI The Right Way: Lessons Learned From Humana’s DEI Transformation

Forrester eCommerce

Get some key learnings on building a successful DEI organization from healthcare firm Humana in this preview of a session at our upcoming Technology & Innovation North America event.

Events 195
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What is the Future of Social Media Marketing?

Digital Doughnut

As time goes on, it is clear that social media is evolving rapidly. By utilizing virtual reality video chat and other technologies, Facebook was able to dominate nearly all other social media platforms. Therefore, it's possible that social media may undergo significant changes in the years to come.

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Is Price Matching the Right Strategy for You?

Wiser

What drives shoppers into your stores, both online and brick-and-mortar? For most, the answer will be price. The ability to compare prices, get the lowest prices, find good deals on products, and so on. The bottom line is that price is always top of mind for consumers. This is backed up by Wiser’s network of smartphone-enabled shoppers. In one survey of more than 3,000 back-to-school shoppers, 82 percent said the main reason they shopped online was to compare prices.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Why the Digitalisation of Retail is More Important than Ever in the Face of Inflation

365 Retail

Inflation is currently a huge problem facing UK businesses. With the rate increasing past 10% for the first time in forty years, many business owners are understandably worried about the future. In fact, around 97% of businesses recently stated inflation as their biggest cause for concern as the Bank of England has warned that the rate is expected to grow higher by the winter.

Retail 105
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5 Actionable Tips to Create a Profitable 2022 Holiday Ecommerce Strategy

ROI Revolution

For the past several years, the holiday shopping season has posed unprecedented challenges and unique opportunities for brands that sell through ecommerce. The way that consumers shop for gifts during the holidays has completely transformed since the onset of the pandemic. Your 2022 holiday ecommerce strategy will need to take this into account. Some quick tips: Expect customers to start shopping earlier than ever (again) this year.

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Kohl’s gets $2B bid for real estate: Reuters

RetailDive

The retailer has reportedly discussed a leaseback deal with a private equity firm following a breakdown in acquisition talks earlier this year.

Retail 119
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What’s the Difference Between Composable and Headless eCommerce?

Kibo

Headless commerce has set the world of eCommerce alight in recent years, with the ability to separate the delivery of content from the processing of payments and other commerce services–providing marketing, technology, and eCommerce leaders with the flexibility they need to deliver innovative digital experiences. And this technology has spawned other innovations.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Bed Bath & Beyond names interim CFO following executive’s death

RetailDive

The retailer announced Chief Accounting Officer Laura Crossen would take over responsibilities in the interim after Gustavo Arnal’s death on Friday.

Retail 98
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3 new insights from the inventor of website cookies

Liveintent

Have you ever wondered what the inventor of website cookies thinks of his creation today — 28 years later? Or, better yet, what his favorite actual cookie is? (Spoiler: It’s oatmeal chocolate chip.). Well, your questions have been answered. Lou Montulli, who invented website cookies in 1994 while working at Netscape, recently participated in a Reddit AMA (Ask Me Anything) session.

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Recommerce tech firm grows as REI, Lululemon expand used apparel sales

RetailDive

Trove said its technology is now active in 700 stores nationwide as more retailers turn to resale.

Apparel 119
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Q&A: Fintan Gillespie, Head of UK Enterprise Business Solutions at Snap Inc

365 Retail

Jessica Jacobs, Incubeta’s Global Director, Partnerships & Growth, recently spoke with some of the key players in the marketing industry to discuss their views on the future of marketing – including a one-on-one with Fintan Gillespie, Head of UK Enterprise Business Solutions at Snap Inc. Q: With Snapchat originally launching in 2011, what has made it such an interesting platform for advertisers?

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Maybelline partners with Zynga for playable ad integration

RetailDive

The branded mini-game requires players to pair together icons to reveal a shoppable mascara with a customer review.

Games 105
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Job hoppers find more money with new companies

RetailWire

Those who left one job for another saw their annual median pay jump 8.5 percent in July. Those who stayed with their present job saw their pay increase by 5.9 percent, according to the Federal Reserve Bank of Atlanta. The median percentage pay increase by job switchers in July was at a 20-year-plus high.

Banking 52
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With volatility and recession talk everywhere, what are retailers’ actual financial risks?

RetailDive

Some players have gotten stronger since the pandemic began. But 2021’s boom times papered over weakness in others.

Retail 72
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One-third of U.S. households with F/T workers fail to cover their basic costs

RetailWire

More than one-third of U.S. households with adults working full-time jobs fail to earn enough to pay their basic bills, according to a recent report from researchers at Brandeis University’s diversitydatakids.org program at the Institute for Child, Youth and Family Policy. More than half of Black and Hispanic households are unable to keep up with their basic needs.

Article 52
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Chewy opens third automated fulfillment center as shipping capacity grows

RetailDive

The pet supply retailer expects to ship a third of its outbound volume from automated facilities by this time next year.

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CVS to acquire medical house call provider for $8 billion

RetailWire

CVS said it has reached a deal to acquire Signify for around $8 billion. Signify offers analytics and technology to enable a network of 10,000 doctors to make house calls to patients across the U.S. “Signify Health will play a critical role in advancing our health care services strategy and gives us a platform to accelerate our growth in value-based care,” said CVS CEO Karen Lynch.

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Magento Buy on Google: How to Set Up

ChannelSale

With the trend of new shopping channels, there has been a subsequent rise in the e-commerce trends in google search. It is noticed that it has drawn more traffic, increased engagement and boosts the sales. Therefore it led to the setup of Magento buy on google. Magento stores are unable to avoid the latest trends of the market and integrate the following tips in your market.

Magento 52
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Inflation and changing eating habits are driving snack sales growth

RetailWire

Dollar sales of snacks are high as inflation pushes per-purchase costs up. Unit sales are also up as consumers prefer to eat smaller meals daily rather than three square meals.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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For European Leaders, 2023 Planning Requires Discipline And Precision

Forrester eCommerce

The war in Ukraine, soaring inflation, and worries about energy supplies for the coming winter dominate European headlines — and point to an economic slowdown. The IMF projects that European economic growth will slow to just 2,6% in 2022, and to a meagre 1,0% in 2023 (compared with 5,4% in 2021). Hiring freezes and redundancies […].

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Aussie chain promises on-the-spot interviews for job seekers

RetailWire

Dan Murphy’s, a liquor store chain in Australia with more than 250 stores, is running a “hiring week” where all job applicants are granted an immediate 10-minute interview if they bring their resume with them. “Just come as you are and our commitment to every applicant is that we will give you a short interview on the spot,” said managing director Agi Pfeiffer-Smith.

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Best Shopify Direct Mail App Review

AcquireConvert

PostPilot Postcard Marketing. PostPilot was specifically designed to help Shopify store owners incorporate direct mail seamlessly within their digital marketing strategies. The app includes segmented customer lists to send real postcards to physical mailboxes triggered by particular shopper behavior. Some people call it “Klaviyo for direct mail” and it is already used by thousands of Shopify brands with glowing Shopify reviews.

Shopify 36
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The FTC scrutinizes Amazon’s deals for iRobot and One Medical

RetailWire

The Federal Trade Commission (FTC) has begun a formal review of Amazon.com’s deal to acquire iRobot for $1.7 billion. The federal government is also reviewing Amazon’s planned deal to acquire One Medical.

Article 40
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio