Fri.Aug 26, 2022

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Sephora to Pay $1.2M for California Data Privacy Violations

Retail TouchPoints

Sephora has been fined $1.2 million for selling consumers’ personal information without informing them first and not processing customer requests to opt out of sale of their data, in violation of the California Consumer Privacy Act (CCPA). California Attorney General Rob Bonta noted that the state informed Sephora of the data privacy violations following an investigation of online retailers but that the retailer failed to correct the issues within the 30-day grace period afforded by the CCPA.

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Forget Quiet Quitting — Tech Whistleblowers Go Out With A Bang

Forrester eCommerce

While social media is abuzz with “quiet quitting” as the latest trend in employee behavior, whistleblowers from tech companies are quitting in the loudest possible way and sounding alarms on the way out or shortly thereafter. On August 23, 2022, news emerged that Twitter’s former head of security, Peiter “Mudge” Zatko, had filed a whistleblower […].

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Why Headless Commerce? Why Now?

Retail TouchPoints

Put simply, headless commerce is an ecommerce system that decouples the front-end web system from the ecommerce back-end engine. Most digital stores are built on ecommerce engines that provide both the product offering and processing engine, which is directly integrated with the website, and storefront. A headless ecommerce platform has the front end (or “head”), often a template or theme, separated from the backend mechanics of running an effective ecommerce solution.

eCommerce 290
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How Top Brands Use Market Segmentation to Reach Customers

SheerID

Learn about market segmentation and explore some of the common types of segmentation, and how different brands utilize it.

Marketing 165
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Walmart+ Expands Garage Delivery Service With Smart Tech Partnership

Retail TouchPoints

Through a partnership with myQ , Walmart is enhancing its Walmart+ InHome offering to bring a secure grocery and household products delivery service to more members’ garages. Walmart+ InHome members and myQ app subscribers will be able to schedule deliveries and returns that will be fulfilled by full-time tenured Walmart associates. These Walmart employees will gain access to a member’s garage via a one-time use code provided by a myQ connected device.

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How To Set up a Remarketing Audience in Google Ads

Store Growers

Last Updated on August 26, 2022. Remarketing is a cost-effective technique that targets an audience who’s already interacted with your website, and therefore it has a higher chance of converting. Join us as we go over the steps for setting up remarketing audiences for your campaigns so you can re-engage your past visitors and increase your conversion rates.

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The Cost of Living Crisis: How Online Retailers Can Weather The Storm

Frooition

The cost of living crisis caused by rising energy costs and the subsequent squeeze on household budgets will hit online retail businesses hard this winter. Not only will people have less money to spend on little luxuries and everyday essentials, but the cost of doing business will also soar as suppliers pass on ever-increasing expenses to their clients.

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Dollar General Promotes New President and CFO Following Strong Quarter

Retail TouchPoints

Dollar General has promoted John Garratt to President and CFO, effective September 1, 2022. He will add responsibilities for the company’s strategic healthcare initiatives and its international expansion to Mexico to his existing finance, accounting, strategy and procurement functions. Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015.

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6 Mistakes Retailers Should Avoid When Filing GST Refunds

RetailMinded

Goods and services tax (GST) is a standard tax levied on product sales made within a country. As a business, this covers your physical products, software as a service, and any other digital service. Unlike previously, when online purchase was exempt from the GST filing, now you have to pay a flat rate of 10% for online and in-person goods. . Unfortunately, in some cases, you’ll likely make mistakes and overpay like every other task or tax payment activity.

Retail 95
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Is Your 2022 Amazon Holiday Strategy Primed for the Prime Fall Deal Event?

ROI Revolution

Is your 2022 Amazon holiday strategy taking the Amazon Prime Fall Deal Event into account? Brands that sell on Amazon should keep a close eye out for a Prime Day-esque sales event that Amazon will reportedly host in September or October, according to outlets like Business Insider, Fortune, and TechCrunch. Amazon has not spoken publicly about the event, but the online retailer reportedly sent a message to sellers in Q2 about the second Prime Day event.

Events 78
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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What Is Digital Shelf Analytics? [7 You Need to Track] | Profitero

Profitero

Have you ever tried navigating a room you’ve never been in before with the lights turned off? You’re bumping into corners, hitting walls, and knocking things over. “Disoriented” is putting it lightly.

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Getting More Out of GA4: Attribution Key Concepts

ROI Revolution

Google Analytics (GA4) is the newest version of Google Analytics and is set to replace Universal Analytics on July 1, 2023. At that time, UA will stop collecting new data, and GA4 will be required for all Google Analytics tracking purposes moving forward. GA4 features many new and improved abilities, such as: Data-backed insights powered by machine learning.

Events 78
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Customer Engagement – How, What, and Why

Omniconvert

Ultimate Guide on Customer Engagement: tips for improving it, examples of engagement campaigns, and how to build an engagement strategy. The post Customer Engagement – How, What, and Why appeared first on Omniconvert Ecommerce Growth Blog.

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4 Pricing Strategies To Grow Your Retail Business

RetailMinded

For consumers, price is one of the most important factors that determine whether they’ll make the purchase or not. That’s why, as a retail business, you should properly set the best price for your products. This means that you shouldn’t simply price your products higher than the total amount you spent manufacturing or acquiring them, which is a common mistake in pricing.

Retail 83
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Gap Inc. yanks forecast as Old Navy and Athleta stumble in Q2

RetailDive

The apparel retailer is without a permanent CEO as it scrambles to address merchandising misses amid rising costs and lower consumer spending.

Apparel 95
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Kibo Receives Highest Ranking for B2C Digital Commerce Use Case in Gartner Critical Capabilities for Digital Commerce Report 

Kibo

We’re thrilled to announce that Kibo ranked highest for B2C Digital Commerce Use Case in the August 2022 Gartner Critical Capabilities for Digital Commerce Platforms report! Gartner releases the Critical Capabilities report to help organizations build a shortlist of vendors to assess based on critical capabilities for their use case. In the report, vendors receive scores for each critical capability category, and Gartner ranks vendors for each use case based on their weighted critical capabiliti

B2C 62
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How tensions between FedEx Ground and its contractors reached a boiling point

RetailDive

The logistics giant's model for independent delivery providers is broken, an analyst said. One contractor is leading a push for change.

95
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How To Open A Dispensary In Michigan

Korona

Last year, Michigan did $1.4 billion dollars in recreational marijuana sales. The Wolverine State continues to see its cannabis industry expand. From Q1 of 2020 to Q4 of 2021, the amount of marijuana flower sold grew from $48 million to $223 million. . There are now nearly 500 recreational dispensaries in Michigan. And with the tax revenue that marijuana sales brings to local and state governments, there’s likely to be more licenses issued in the near future.

POS 59
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The Weekly Closeout: Farfetch invests in Yoox Net-A-Porter, and Belk sues GameStop and former CEO

RetailDive

The retailer is taking over a 47.5% stake from Cartier-owner Richemont, and the department store accuses Nir Patel of poaching employees.

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How to Migrate to the New Google Sales Channel on Shopify

Prisync

It has very critical importance to follow new developments closely in a rapidly changing and.

Channel 77
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REI employees vote to unionize at Berkeley store

RetailDive

The location is the second of the outdoor retailer’s to form a union, joining a growing wave in retail.

Outdoor 98
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Chipotle in Michigan is the first to vote for a union

RetailWire

A Chipotle Mexican Grill in Lansing, MI, is the first restaurant within the chain to vote to unionize. “We set out to show that our generation can make substantial change in this world and improve our working conditions by taking action collectively,” said Samantha Smith, 18, a crew member at the restaurant. Chipotle expressed disappointment in the result. “Our employees are our greatest asset, and we are committed to listening to their needs and continuing to improve upon thei

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Ulta dodges inflation woes as sales grow more than 16%

RetailDive

CEO Dave Kimbell said the retailer has seen no evidence of its shoppers trading down despite higher costs.

Retail 98
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Offshoring jobs may be a side effect of remote work

RetailWire

Companies may consider replacing U.S.-based employees with cheaper labor from overseas to handle jobs that don’t require workers to show up to an office, says Richard Baldwin, an economist at the Graduate Institute in Geneva. “If you can do your job from home, be scared. Be very scared,” Richard Baldwin, an economist at the Graduate Institute in Geneva.

Article 52
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Can a Weird Text Generator Create Effective Social Media Profiles?

Digital Doughnut

Fancy fonts are a great way to grab people's attention and make an instant impression. Nowadays, these fonts are broadly seen on social media platforms like Instagram. But how exactly can you generate these fonts?

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Bed Bath & Beyond to share a new plan to fix its business

RetailWire

Bed Bath & Beyond plans to share its latest plan to put its business on steady footing and come back from its current set of challenges. The company is said to be in talks with a lender to strengthen its finances going forward.

Article 52
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Interior Define launches bedroom furniture, mattress and bedding collections

RetailDive

Alongside other direct-to-consumer brands, Interior Define has grown its brick-and-mortar presence over the past year.

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Corn Belt drought will drive grain prices higher

RetailWire

Searing heat this summer in the Midwest has dried up corn and soybean fields across seven states, leading this week to a surge in grain prices, which will later be reflected in higher prices of other commodities and products.

Other 40
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TransUnion Survey: BNPL, Curbside Pickup Top Back-to-School Trends

Retail TouchPoints

Inflation is affecting the back-to-school season in ways both expected and unusual. Parents are buying cheaper versions of their usual items ( 35% ), buying less of some items ( 32% ) and forgoing some items altogether ( 19% ), according to data from TransUnion. Economic pressure also is affecting how consumers pay for the more expensive items they do purchase, with buy now, pay later (BNPL) becoming a major component.

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Dollar store chains concerned about rising prices

RetailWire

Dollar General and Dollar Tree reported positive sales in the most recent quarter, but both are concerned that inflation may cut into their business results going forward. Dollar Tree CEO Mike Witynski pointed to consumers being “pressured by higher costs for food, fuel, rent and more” as a reason for concern. Dollar General CEO Todd Vasos cautioned about “economic uncertainty” brought about by inflationary pressures.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib