Wed.Oct 26, 2022

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The “Autonomous SOC” Is A Pipe Dream

Forrester eCommerce

Many vendors across the security industry share a vision: to deliver an autonomous security operations center (SOC) with their technology at the center. This idea is about as likely as me being able to join Starfleet and voyage with Captain Janeway in my lifetime. Why? First, let’s level-set on exactly what autonomous means: denoting or […].

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Target and Apple Triple Store-in-Store Relationship to 150 Locations

Retail TouchPoints

Target and Apple have tripled the number of Apple at Target locations to 150 in preparation for the holiday season. Additionally, Target Circle members will now have year-round access to a free four-month trial of Apple Fitness+ with no purchase required, and Target will offer special holiday promotions on select Apple Services including Apple Music, Apple Arcade, Apple News+ and iCloud+, with some including up to five months free through Target Circle.

Toys 299
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Predictions 2023: Bold Shifts In Retail Models Will Be The Salve For Uncertain Times

Forrester eCommerce

In 2023, retail models will need to adapt to tap into new sources of profitability, which will become more critical amid economic headwinds.

Retail 369
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Starbucks Brings Experiential Reserve Concept to NYC’s Empire State Building

Retail TouchPoints

With its Nov. 16 opening, Starbucks will bring its Starbucks Reserve concept to three floors of the iconic Empire State Building. Customers visiting the 23,000-square-foot New York City space will find their favorite beverages on the menu, but the location also is focused on the art and experience of making coffee, with features including: Several brewing methods, including the coffee company’s patented Cold Pressed Espresso technology, which will only be available at the Empire State Buil

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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European Predictions 2023: Automation & Robotics

Forrester eCommerce

Those European orgs with the mettle to adjust to 2023 realities while doubling down on automation will reap overwhelming competitive advantage. Find out more in our 2023 European automation predictions.

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Bed Bath & Beyond Promotes Interim CEO to Permanent Leadership Role

Retail TouchPoints

Bed Bath & Beyond has appointed interim CEO Sue Gove to the role of President and CEO. Gove has held the interim position since June 2022 following the departure of former CEO Mark Tritton. Gove’s permanent appointment was approved by a unanimous vote of the BB&B Board of Directors. Prior to becoming interim CEO of the troubled home goods retailer, Gove served as an Independent Director on the BB&B board and chaired its strategy committee.

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Amazon to Begin Accepting Venmo Payments

Retail TouchPoints

Amazon will begin offering Venmo as a payment option on its website and app, rolling it out to select customers immediately and available to all U.S. shoppers by Black Friday. Amazon shoppers will be able to add their Venmo account as a payment method for their Amazon account and even set it up as their default payment option. The integration has been almost a year in the making, with Amazon and Venmo parent company PayPal first announcing their plans in November 2021.

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Predictions 2023: Winning B2B Organizations Refocus Around The Customer

Forrester eCommerce

As B2B companies look to minimize risk, those that orient their strategies and operations around their customer base will come out ahead.

B2B 195
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Simon and Shop Premium Outlets Team Up with Tmall for Livestream Events Linked to 11.11 Festival

Retail TouchPoints

Simon and Shop Premium Outlets (SPO) are partnering with Alibaba Group ’s Tmall Global to launch a series of live shopping events in China. The livestreams will allow shoppers in China to virtually shop SPO’s online inventory as well as purchase directly from participating stores located within Woodbury Common Premium Outlets, a Simon property in Woodbury, N.Y., in time for Alibaba’s 11.11 Global Shopping Festival and throughout the holiday season.

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The Ultimate Squarespace Logo Maker Review (2022)

Ecommerce Platforms

Squarespace is a fantastic ecommerce platform that comes replete with a whole bunch of features to allow users to quickly build and launch their online stores. However, in 2022, the company made the Squarespace Logo Maker completely free. This is a nifty tool that’s designed for small businesses and agencies that want a simple and effective tool to design a logo.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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The Path of Today’s CPG Brands

Retail TouchPoints

The CPG (consumer-packaged goods) industry is on an exciting and transitionary path. Virtually everything about the category has changed over the last 15 years, from the way brands develop and bring products to market to how consumers learn about and purchase them. Obstacles that once protected legacy brands’ share of the market and prevented new entrants from gaining traction have all but disappeared.

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How to Organize Your Social Media Marketing in Time for the Holiday Season

Digital Doughnut

Create a solid social organization plan, simplify your workload and reach your social goals before all the big holidays are upon us.

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Amazon Expands Advertising Options in CTV, Fresh Stores and Twitch

Retail TouchPoints

Amazon unveiled a slate of new advertising products and capabilities at its unBoxed conference, touting its ongoing mission to “make marketers’ lives easier” and help them adapt to the changes taking place in digital marketing (read: deprecation of the cookie and ongoing privacy regulation). . “We have to provide our advertisers the flexibility, efficiency and scale to be nimble and responsive as their needs change,” said Alan Moss, VP of Global Advertising Sales at Amazon Ads in a statement.

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Interesting Email Marketing Campaign Examples to Learn From

Digital Doughnut

An email marketer's job can be tricky, as he has to engage the audience and work on innovative marketing strategies to make a difference. Most people delete the email or unsubscribe from it without reading, calling for an email marketing campaign that is powerful enough to attract an audience and smart enough to entice them to open it. .

Marketing 116
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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In-Market Audiences: Target Google Users Who Are Ready to Buy

Store Growers

What if you could target users who are not only searching for the products you sell but are also at the later stages in the buying funnel? This is what makes in-market audiences so great. The in-market audience segment in Google Ads gives your campaigns access to these users, and if you use it strategically, your ads will show in front of “hot” leads.

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Why brands should go beyond a metaverse cameo

RetailDive

Executives with iHeartMedia, Vatom and Procter & Gamble discussed the shift to an always-on metaverse strategy during an Advertising Week panel.

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Heightened fraud risk deters UK consumers from shopping on social media

365 Retail

New data launching today reveals that 55% of UK consumers are concerned about spending money on social media due to fears about fraudulent sellers. Fraud is now the top concern deterring UK consumers from shopping via social media, and 42% of UK consumers do not trust social media platforms with their data. This comes during the same week that the City of London revealed that investment fraud has risen by 49.5% in the past 12 months, with many victims now being targeted on social media.

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Department store foot traffic is down, but recovering: report

RetailDive

Mid-tier department stores have seen a greater drop in visits than their luxury counterparts, according to Placer.ai analysis.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Growth Requires New Recipes, Not New Ingredients

Forrester eCommerce

After delivering my keynote at Technology & Innovation North America, another Forresterite joked to me: “That was great — but next time, more taco.” What did he mean? Well, to introduce my topic, “Growth Requires New Recipes, Not New Ingredients,” I discussed Austin Monthly’s Taco Madness, an annual March Madness-style voting competition that seeks to […].

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UPS expects holiday package surge to peak later this year

RetailDive

The logistics giant also has more capacity freed up as top customer Amazon delivers more of its own orders, according to CEO Carol Tomé

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Getir to stock Co-op’s products to deliver choice for customers

365 Retail

Delievery App Getir, has today announced that it will be stocking a broad range of Co-op products. As a response to growing consumer demand for more choice, Getir aims to extend its offering to include several hundred Co-op lines. . From today, Getir will be piloting the new range in select stores across London, expanding to additional locations in the coming months – offering consumers across the capital the chance to trial the new combined offering from the leading on-demand grocerie

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Target triples Apple shop-in-shops ahead of holidays

RetailDive

The tech giant now has over 150 branded locations inside Target stores as the two companies expand their partnership.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Comprehensive Guide For Shopify Collections

Prisync

To make it simpler for your customers to browse all the products in a given.

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Avian flu is driving up the price of turkeys

RetailWire

The outbreak of the avian flu in the U.S. this year is the worst on record. It has meant that six million turkeys, about 14 percent of the nation’s total, have been eliminated after dying from the disease or being euthanized to prevent its spread. Prices for turkeys have jumped an additional 20 percent or more per pound due to the current shortage.

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APAC B2B CMOs: Plan For Change In 2023

Forrester eCommerce

The Covid-normalised world that we live in today has significantly shifted the priorities and focus for marketing leaders when it comes to driving growth for their organisation. Marketing organisations have adopted and adapted to new skills. They. The shifts in B2B buying behaviours, which were already in play, have greatly accelerated in the past 3 […].

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Inflation hits Barbie where it hurts

RetailWire

Mattel cut its profit forecast and said it would increase its Christmas season promotion as inflation is causing American consumers to question the need to buy Barbie dolls and Fisher-Price toys. “We are in the midst of a challenging macroeconomic environment, which equals volatility,” said Mattel CEO Ynon Kreiz.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How Should Financial Services Firms Prioritize Investments In Green Finance Products And Experiences?

Forrester eCommerce

Environmental sustainability is fast becoming a priority for consumers, businesses, and governments. In fact, Forrester believes we’re in the early stages of The Green Market Revolution – a historic business opportunity, on par with the first and second industrial revolutions. In response, leading financial services firms across banking, investment and insurance have launched an array […].

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Bed Bath & Beyond removes interim from Sue Gove’s CEO title

RetailWire

Bed Bath & Beyond’s CEO search is over. The retailer said that its interim chief executive, Sue Gove, would be given the job on a permanent basis. The company’s shares fell 10 percent in premarket trading on the news. Ms. Gove has previous retail industry experience, having served as president and CEO of Golfsmith and COO of Zale Corporation.

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The Era Of Cloud Native Transformation Is Here

Forrester eCommerce

As KubeCon North America 2022 gets underway, it’s useful to reflect on how far the cloud native ecosystem has come—a focus of a new report by my colleague Charlie Dai and me. It wasn’t so long ago that IT enterprise architects began every project with a list of constraints: What can be built with a […].

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Clorox recalls 37 million cleaning products over contamination concerns

RetailWire

Clorox has issued a voluntary recall of its Pine Sol Scented Multi-Surface Cleaners, CloroxPro Pine-Sol All Purpose Cleaners and Clorox Professional Pine-Sol Lemon Fresh Cleaners over concerns that the products may contain bacteria that could compromise individuals with weakened immune systems. Clorox manufactured about 37 million of the recalled products.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib