Forrester eCommerce
MAY 11, 2021
Since its inception, Dell Technologies has had many achievements, of which it should be proud. Dell revolutionized the PC market, made its way into the enterprise data center business, and created the largest tech company of its time. However, the shifting technology industry is forcing Dell to adapt faster than ever, more than ever, and […].
Retail TouchPoints
MAY 11, 2021
It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the U.S., 5 billion pounds of returned goods end up in landfills and 15 million metric tons of carbon dioxide are emitted in the transportation of returns, according to research conducted by reverse logistics solution provider Optoro. Two trends are now converging to make the ecological problems of returns something that retailers can no longer ignore.
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Forrester eCommerce
MAY 11, 2021
In late 2020, we fielded a Forrester Analytics Business Technographics® survey in two key Southeast Asian markets to understand the current state of digital transformation and cloud adoption. This blog post looks at the state of digital transformation (DT) in Indonesia. My previous blog post looked at the state of DT in Malaysia. Just 43% […].
Kissmetrics
MAY 11, 2021
Merging Facebook accounts seems to be a convenient option for companies undergoing consolidation or acquisition. Unfortunately, merging accounts is not possible at the moment. However, marketers can request to merge Facebook accounts if they have an identical name or represent a similar product or service. Now, what if your accounts don’t fit these criteria?
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
MAY 11, 2021
Many CX leaders rely on matrixed teams, adjacent functions, and internal alignment to drive transformation. Being an informal “influence officer” might feel like a second job, but leaders who can connect with internal allies to further the cause of customer obsession have the greatest likelihood of success.
Kissmetrics
MAY 11, 2021
Did you know that 73 percent of sellers prefer working with agencies that use real estate video marketing? Whether it’s a walkthrough of the property or a Q&A session, sellers expect their agents to use video marketing to reach the right buyers and sell their properties. For real estate agents, this demand presents a few challenges. How do you make an engaging real estate video to impress both sellers and buyers alike, and how do you track a video’s performance for your marketing purposes?
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Retail TouchPoints
MAY 11, 2021
L Brands will separate Bath & Body Works and Victoria’s Secret into two independent, public companies. The company initially looked into selling Victoria’s Secret, which led to discussions with “multiple potential buyers,” but this move was ultimately rejected in favor of the separation. L Brands expects each retailer to benefit from having its own distinct strategic and management focus, enabling each to follow operational and growth priorities based on their specific operating and financia
SellBrite
MAY 11, 2021
When paying for products, customers prefer stores that make the payment process easy and smooth. So the importance of having a payment gateway that makes checking out uncomplicated cannot be overemphasized. Payment gateways are platforms, like PayPal, Square, and Stripe, that process credit card payments for ecommerce sites. Although there are a number of payment gateways you can use on your site, getting approval can take a long time.
Retail TouchPoints
MAY 11, 2021
Many retailers are getting the concept of customer journeys wrong, or, rather, they have great customer journeys mapped out — they just end after the “purchase” moment. For sure, the concept of a linear path from awareness to purchase is sometimes a useful simplification. The problem is that once you have won that customer, their loyalty isn’t locked in — you need to draw them back again and again.
ecomdash
MAY 11, 2021
Running your store without an ecommerce business plan is like going on a treasure hunt without a map. Business plans minimize risk and maximize profit. The post Ecommerce Business Plan – What’s Most Important To Remember? appeared first on Ecomdash.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
MAY 11, 2021
Sustainable clothing brand PANGAIA has partnered with connected products solution EON to power “digital passports” for its products as the company seeks to enhance its transparency, traceability and circularity efforts. Close-up of EON-powered PANGAIA care label with digital passport code. Powered by a QR code and cloud-hosted digital twin, the digital passports are printed directly onto PANGAIA care labels and gather data on each garment’s individual journey.
TalkingRetail
MAY 11, 2021
Bestway Wholesale has unveiled plans to restructure its senior management team to bring Bestway Wholesale and Bestway Retail together, enabling it to “harness its growing scale and talent” The company has confirmed that Mike Hollis, formerly retail director of Costcutter, has been appointed as Bestway Retail director. Hollis will lead a new retail division focused.
Retail TouchPoints
MAY 11, 2021
Macy’s has announced sweeping plans to renew its historic Herald Square flagship location, by investing in upgrades to the area’s transit infrastructure and developing a “modern, pedestrian-friendly urban space” around the existing store. The retailer has committed $235 million of private investment in the neighborhood upgrades, which will be funded in part by the addition of a commercial office tower above the retailer’s Herald Square store.
TalkingRetail
MAY 11, 2021
Peperami has unveiled a new pack design and logo for its entire range of meat snacking products, in a move designed to “target a wider and younger demographic”. The design uses “fresh” photography and has a matte finish, achieving a “more contemporary style”, featuring the nutritional s of each product on the front of each. This story continues at Peperami targets younger consumers with updated pack design.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail TouchPoints
MAY 11, 2021
Paper Source will sell itself to Elliott Investment Management , allowing the retailer to emerge from Chapter 11 and pursue a turnaround. The company will emerge with significantly less debt and continue operating 130 stores, its ecommerce site and the Waste Not Paper by Paper Source wholesale division. Elliott also owns Barnes & Noble , and the firm plans to look for mutually beneficial retail partnerships that leverage complementary aspects of each retailer.
TalkingRetail
MAY 11, 2021
Cadbury is bringing back its on-pack promotion in partnership with Merlin Entertainment. The promotion is running for six months and offers shoppers the chance to win a free ticket to a range of UK attractions, including Alton Towers Resort, Chessington World of Adventures Resort, Thorpe Park Resort and the Legoland Windsor Resort. It is running. This story continues at Cadbury brings back Merlin Entertainment on-pack promotion.
RetailDive
MAY 11, 2021
The retailer will pour $235 million into the neighborhood around its flagship. That means investing in public transit and a car-free urban space.
TalkingRetail
MAY 11, 2021
The Scottish Grocers’ Federation (SGF) has praised the strong response to its Don’t Put Up With It campaign, which urges shop owners and staff not to suffer in silence as victims of retail crime. The campaign, which launched in March, encourages retailers to report every criminal act in their store to the police so that. This story continues at SGF praises retailers for commitment to tackling crime in stores.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
MAY 11, 2021
Opting to separate its businesses reflects the company's confidence in its lingerie segment, as well as possible investor hesitation around apparel.
TalkingRetail
MAY 11, 2021
Cash deposits and withdrawals remained steady month-on-month in April, highlighting that cash use continues to recover following the opening of non-essential retail, new data reveals. The latest Post Office’s April Cash Tracker shows business cash deposits totalled £769m, up 8.8% month-on-month. This was the highest amount deposited by businesses since last October, excluding Christmas).
RetailDive
MAY 11, 2021
Elliott Investment Management emerged as the successful bidder for the gift specialist and sees it as "highly complementary" to the book retailer.
ChannelAdvisor
MAY 11, 2021
How much time and attention is your brand devoting to advertising on Walmart Marketplace? If the answer is anything less than “a lot,” it may be time to revisit your digital marketing strategy. With 100 million unique monthly visitors , Walmart is fast becoming a preferred destination for droves of consumers as they do more shopping online. An estimated 90% of Americans shop there, and many of them do so daily.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Omnisend
MAY 11, 2021
Reading Time: 5 minutes. The world of ecommerce is getting more competitive, with online sales speeding up due to the pandemic. For that reason, it’s important that you choose the right services that can help your ecommerce business grow. Crucial to this growth is your marketing tool. This is mostly because your marketing tool will be the main means for you to communicate with your customers—the existing and future ones.
Fabric Blog
MAY 11, 2021
E-commerce personalization is the process of creating unique experiences for shoppers. It works by changing elements based on each user and comes in many forms, including product recommendations and promotions.
Retail Technology Review
MAY 11, 2021
The newly upgraded BRCGS Global Standard for Storage and Distribution will be adopted by HelloFresh, the meal kit company. The new version of the Standard, which was launched in November 2020, has been expanded to include e-commerce operations, will ensure the quality and safety of Hello Fresh products during their storage and distribution throughout the supply chain.
TalkingRetail
MAY 11, 2021
Tobacco manufacturer Philip Morris has launched a new Digital Trade Engagement platform, to “help retailers meet the growing demand in heated tobacco” and has expanded its distribution to a further 18 cities and regions around the UK. The “Heetwave Open” website is available to retailers registered with Philip Morris’ Digital Trade Engagement programme via uk.pmiopen.com.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Salsify
MAY 11, 2021
The home improvement industry, which is traditionally entrenched in the brick-and-mortar tradition, experienced huge digital channel gains in the last year.
TalkingRetail
MAY 11, 2021
British consumers are continuing to reduce their consumption of animal products, new research reveals. A new survey by The Vegan Society, which focused on changing consumer habits over the past 12 months, has found 20% of Brits have reduced the amount of meat they are eating while 12% say they’ve minimised their eggs and dairy. This story continues at Brits continuing to reduce consumption of animal products.
365 Retail
MAY 11, 2021
Pret a Manger is to start opening stores in Tesco supermarkets after its city centre cafes were hit by dwindling numbers of office workers. The coffee and sandwich chain said it will open the first of four shops in June at Tesco’s Kensington supermarket. Pret A Manger is to open stores in Tesco supermarkets from next month (Pret a Manger/PA). It said it will open a further three stores in supermarkets later in the summer as part of its transformation plan designed to help it shrug off the impact
TalkingRetail
MAY 11, 2021
Southern Co-op has expanded its home delivery service, provided via the Snappy Shopper app, to 26 stores following a pilot phase that took place in Chichester and Portsmouth from September to January. More than 3,000 products covering, fresh foods, groceries, pet food, baby care, magazines and newspapers are available to be purchased from Southern Co-op.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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