Forrester eCommerce

JUNE 7, 2022

At Augmented World Expo 2022, amid the existential debate about the metaverse, there was an increased focus on ensuring its UX is humane, and communal.

Customer Experience 370

Customer Experience Technology Customer 370

Retail TouchPoints

JUNE 7, 2022

Martin Brok, CEO and President of Sephora , is reportedly leaving the company at the end of June after a tenure of less than two years. He will be replaced by his predecessor, Chris de Lapuente, Chairman and CEO of the Selective Retailing division of LVMH Moet Hennessy Louis Vuitton , Sephora’s parent company. According to an internal release obtained by WWD , Brok’s departure is “due to a divergence of views.”.

POS 343

POS Mobile Operations Technology 343

Forrester eCommerce

JUNE 7, 2022

Apple brought us their latest vision of the future at the 2022 Worldwide Developer Conference. Although the rest of the conference is aimed squarely at developers, the keynote treats development as subordinate. Instead, it’s a way to feature Apple’s latest and from time to time we’ll hear, “And for developers, there’s an API.” This year […].

Mobile 195

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Retail TouchPoints

JUNE 7, 2022

At Apple ’s 2022 Worldwide Developers Conference (WWDC), the tech giant unveiled a slew of updates for its impending iOS 16 release, including a new buy now, pay later (BNPL) option that will be incorporated into Apple Wallet. The service, called Apple Pay Later , will let users split any Apple Pay purchase into four equal payments, spread over six weeks, with zero interest and no fees.

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Payment Services Consumer Marketing eCommerce 329

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Forrester eCommerce

JUNE 7, 2022

Die Forrester-Marketing-Umfrage 2022 bietet – neben den sechs CMO-Trends – weitere Einblicke in die Chancen und Herausforderungen, die B2B-Marketer angehen müssen, um erfolgreich zu sein.

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B2B Marketing 195

Retail TouchPoints

JUNE 7, 2022

Upon first glance, the ease of a search engine seems obvious. You arrive at a website, type a word or phrase into the search bar, and get exactly what you were looking for. Right? Maybe not. That tried-and-true process has begun to feel like a long-winded chore — consumers today are generally less interested in searching and more interested in discovery.

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Recommendation Arts Retail Consumer 290

Retail TouchPoints

JUNE 7, 2022

nfinite , a SaaS platform that that enables 3D-based ecommerce merchandising, has raised $100 million in Series B funding, led by global software investor Insight Partners with participation from existing investor USVP (U.S. Venture Partners). As marketing teams explore the future potential of the metaverse, 3D product models and augmented reality applications are widely seen as the first stepping stones.

eCommerce 289

eCommerce Management Operations Technology 289

Salsify

JUNE 7, 2022

When you think about omnichannel shopping, you may imagine futuristic shopping experiences fit for a sci-fi movie, but every year yields the launch of new technologies, the rise of new trends, and unforeseen changes in markets and buying behaviors.

Omnichannel 145

Omnichannel Download Technology Marketing 145

Retail TouchPoints

JUNE 7, 2022

After a 23-year career with Amazon , Dave Clark, CEO of the Worldwide Consumer, has resigned, effective July 1. Clark stepped into the role in early 2021 following the departure of Jeff Wilke ; he had most recently served as SVP of Worldwide Operations. A successor to Clark has not been named, but Amazon CEO Andy Jassy said in a statement that the company would offer an update in the next few weeks.

Consumer 288

Consumer Fulfillment Supplies Operations 288

RetailMinded

JUNE 7, 2022

When an SME merchant experiences rapid growth its profit margins might go up – but its back office operations often go into meltdown. Spreadsheets get used to plug gaps between systems; mistakes and delays become commonplace, resulting in poor customer feedback; tedious manual workflows take up the time and energy of team members; and a lack of visibility hampers decision making.

Merchant Services 110

Merchant Services Operations BigCommerce Management 110

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Retail TouchPoints

JUNE 7, 2022

Kohl’s has entered into exclusive acquisition negotiations with Franchise Group for a three-week period. Franchise Group has offered to acquire the retailer for $60 per share , which would value the company at approximately $8 billion. The exclusive period was set to allow Franchise Group and its financing partners to finalize their due diligence and financing arrangements before the parties enter into a binding agreement.

Home Furnishings 273

Home Furnishings Supplies Other Management 273

RetailDive

JUNE 7, 2022

Just weeks after lowering its guidance, the retailer now expects an even deeper hit to profit margins as consumers pull back on discretionary spending.

Consumer 119

Consumer Retail 119

ChannelAdvisor

JUNE 7, 2022

The focus of this blog entry, our fourth in our weekly series on retail media advertising, provides you with best practices for advertising on eBay. Missed the first three? Read The Rise of Retail Media , Effective Advertising Strategies to Unlock for Retail Media Success and Best Practices for Advertising on Amazon. Advertising on eBay. Amazon may be the biggest marketplace game in town, but it’s certainly not the only one.

eCommerce 84

eCommerce Recommendation Games Retail 84

RetailDive

JUNE 7, 2022

Franchise Group plans to leverage Kohl's real estate to finance most of the deal, a debt load that could hamper its turnaround, analysts say.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Digital Doughnut

JUNE 7, 2022

The popularity of social media platforms has skyrocketed, leading to the creation of lucrative opportunities in the influencer marketing market.

Social Media 95

Social Media Marketing Technology Operations 95

RetailDive

JUNE 7, 2022

Fitting room mirrors can identify products, including the size and color, and provide customized product or styling recommendations.

Recommendation 96

Recommendation Customer 96

365 Retail

JUNE 7, 2022

As the rising cost-of-living crisis sees energy bills, fuel and food prices continue to climb, more UK consumers are turning to second-hand shopping and upcycling in order to make ends meet – as well as minimise their environmental impact. That’s according to new research from eBay Ads, which finds that 30% of consumers are having to make more considered purchases in order to get better value for money, and a fifth (19%) are buying more second-hand items in order to save money.

Fashion 58

Fashion Consumer Retail Marketing 58

RetailDive

JUNE 7, 2022

Inflation and changing consumer behaviors are taking a toll on the company.

Consumer 102

Consumer 102

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

ChannelAdvisor

JUNE 7, 2022

The focus of this blog entry, our fourth in our weekly series on retail media advertising, provides you with best practices for advertising on eBay. Missed the first three? Read The Rise of Retail Media , Effective Advertising Strategies to Unlock for Retail Media Success and Best Practices for Advertising on Amazon. Advertising on eBay. Amazon may be the biggest marketplace game in town, but it’s certainly not the only one.

eCommerce 52

eCommerce Recommendation Games Retail 52

Ecommerce Guru

JUNE 7, 2022

If you wish to track the detailed performance of the existing traffic in your ecommerce store or to track specific actions of customers, reporting in Google Analytics is your need to go beyond basic user performance statistics. Google Analytics can help you achieve a highly targeted and effective granular measurement through event tracking. You can add event tracking as an additional layer to your basic website tracking to provide a deep and insightful view of […].

Events 52

Events eCommerce Customer 52

Korona

JUNE 7, 2022

Many consumers still choose to pay with cash even though most payments in brick-and-mortar and online stores are made through credit or debit cards. Although cash transactions declined globally by 16% in 2020 , with a 24% drop in the United States, McKinsey suggests that cash payments will rebound following the changes from the pandemic. Fortunately, the economy has started to recover, and an increasing number of consumers are now using cash payments in stores.

Payment Services 52

Payment Services POS Retail Point of Sale 52

RetailMinded

JUNE 7, 2022

As a small business owner, you have a duty to protect your customers from hazards by maintaining your premises. When areas of your property are hazardous or in disrepair, this creates danger for visitors. This can lead to personal injuries, resulting in expensive medical bills and other unexpected damages. When a guest or customer is not at fault for the accident, they can hold the premises owner responsible by seeking a settlement with the help of personal injury attorneys in Jacksonville.

Small Business Retail 52

Small Business Retail Presentation Other Customer 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

JUNE 7, 2022

Uniqlo will raise prices by $7.54 on fleece items and down jackets for its fall/winter lines. The clothing retailer also plans to use more recycled polyester in its fleece to keep costs down.

Clothing 52

Clothing Retail Article 52

Digital Doughnut

JUNE 7, 2022

Did you know that 86 percent of customers are willing to pay more for a better customer experience? If that wasn’t enough, 86 percent of people say that they are going to be more likely to remain loyal to a company that makes an investment in onboarding content and that welcomes them and educates them after they purchase.

Improvements 52

Improvements Customer Experience Customer Technology 52

RetailWire

JUNE 7, 2022

Apple Pay Later is a new feature of Apple Pay that allows users to split purchases into four payments with no interest. The new payment option, which is powered by Mastercard, is available everywhere Apple Pay is accepted in the U.S.

Article 52

Article 52

365 Retail

JUNE 7, 2022

Holland & Barrett, the wellness retailer has announced the acquisition of Parla , as part of its strategy to extend its reach beyond retail through the offer of personalised wellness solutions. Co-founded by Lina Chan with her husband Tyler Christie and Rose Acton in 2018, Parla’s mission is to break down the taboo surrounding women’s health issues and enable access to trusted and holistic support. .

Beauty and Health 52

Beauty and Health Technology Improvements Information 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailDive

JUNE 7, 2022

Apple Pay Later will let users split the cost of an Apple Pay purchase into four equal payments over a six-week period, with no interest or fees.

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365 Retail

JUNE 7, 2022

Overall consumer card spending grew 9.3 per cent in May compared to the same period in 2021, inflated both by the rising cost of living, and the fact that last year’s demand was artificially dampened due to the travel and hospitality restrictions still in place. On the other hand, certain categories saw spending decline compared to last year, either due to high levels of pent-up demand in 2021 following the easing of Covid-19 restrictions, or the direct impact of rising living costs, with Brits

Subscription 52

Subscription Consumer Outdoor Travel 52

RetailWire

JUNE 7, 2022

J.M. Smucker expects to take a $125 million hit for the current fiscal year resulting from a recall of certain Jif peanut butter products over concerns about salmonella contamination.

Article 40

Article 40

365 Retail

JUNE 7, 2022

Today, Ripple , the leader in enterprise blockchain and crypto solutions, has announced a partnership with Lunu to support the Berlin-based company’s luxury retailers in accepting cryptocurrency as a form of payment in store and online using Ripple’s Liquidity Hub. Lunu enables high-end and luxury retailers in the UK and Europe to accept crypto payments in store via Lunu’s point of sale (POS) terminal and online widget.

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Cryptocurrencies Payment Services Retail Point of Sale 52

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail