Wed.Oct 12, 2022

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Turn Away The Bots, Not Your Customers

Forrester eCommerce

We’ve all been there — we’re on our favorite website trying to buy the latest gadget, reserve concert tickets, or claim an advertised reward. We may be in a rush, we may be excited to snag the item we’re looking for, and we fill in our information and click along to complete the transaction. Just […].

Customer 369
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Forever 21 Continues U.S. Expansion with Plans for 14 New Locations

Retail TouchPoints

Fast fashion retailer Forever 21 will add 14 new stores to its roster across the U.S. through June 2023. Forever 21 started to unveil its new U.S. stores in August 2022 with the opening of a location at the Gran Plaza Outlets in Calexico, Calif. In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico.

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19 Shopify Pros and Cons To Understand the Good and Bad

Ecommerce Platforms

When debating which ecommerce platform to consider, it’s important to learn the advantages and disadvantages of each option. Shopify is almost always in the conversation, so we’ll outline all Shopify pros and cons to help ensure you’re making the right decision. Reasons to Learn About Shopify Pros and Cons. Shopify has an impressive track record. It’s secure, affordable, and an all-in-one ecommerce store builder that’s suitable for beginners and advanced users alike.

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Netflix Opens First Multi-Title Store in LA for the Holidays

Retail TouchPoints

Netflix is continuing to expand its business model — the streamer’s new ad-supported subscription tier is rumored to be launching as early as next month, and now the company is eyeing retail with the opening of its first multi-title store at The Grove in Los Angeles. The new Netflix pop-up store will open its doors on Oct. 13, 2022, and remain in place through the holiday season, until Jan. 6, 2023.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Squarespace vs Bigcommerce: it’s a battle between two giants of the website building and ecommerce platform world. We’ve rigorously tested and compared them both to help you understand which stands out in the following categories: Main Features Pricing Design Marketing Customer Support. But first, let’s have a glimpse into the pros and cons of both Squarespace and BigCommerce. .

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Starbucks Links its Loyalty Program with Delta Airlines

Retail TouchPoints

Starbucks has entered a strategic partnership with Delta Airlines in which the Starbucks Rewards and Delta SkyMiles loyalty programs will be connected to enable customers to earn rewards across each business. Shoppers can link their accounts to earn one mile per $1 spent on eligible purchases at Starbucks as well as double Stars on eligible purchases at participating Starbucks stores on days when they have a flight scheduled with Delta.

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Kantar Study: To Sway Sustainability Wannabes, Emphasize Value and Make Changes More Visible

Retail TouchPoints

Inflation, the war in Ukraine and other global concerns have put a damper on many shoppers’ sustainability demands —leaving just 18% of the population identifying as Eco Actives, consumers for whom reducing their waste remains a firm habit, according to Kantar’s Who Cares, Who Does 2022 study. However, these shoppers are still worth $376 billion in annual sales to the industry, and the wider public’s interest in reducing waste isn’t gone forever.

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US Digital-Influenced Retail Sales Will Top $3.8 Trillion In 2027

Forrester eCommerce

Forrester forecasts US digital-influenced retail sales to grow from $2.7 trillion in 2022 to $3.8 trillion in 2027.

Retail 195
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3 Warning Signs of a Bad CEO

Retail TouchPoints

IAGO: “O, sir, content you; I follow him to serve my turn upon him: We cannot all be masters, nor all masters cannot be truly follow’d…” (Iago on serving his reviled master, Othello) –William Shakespeare, Othello , Act 1, Scene 1. I cannot think of a time when some type of business wasn’t on my mind. And with 40 years in the business of working across a broad array of industries with clients in operational and financial distress, I’ve come across plenty of bad CEOs.

Supplies 235
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4 in-store technology trends that are shaping 2022

RetailDive

A return to brick-and-mortar locations is pushing retailers to be innovative as they juggle customer experience with labor efficiency.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Unibail-Rodamco-Westfield launches in-house retail media agency, Westfield Rise

365 Retail

Unibail-Rodamco-Westfield (URW), the developer and operator of Flagship retail and lifestyle destinations, announces the launch of Westfield Rise, an in-house media, brand experience and data partnerships agency. . The agency will serve as a one-stop-shop for brands and media-buyers to create innovative and measurable campaigns across URW’s platform of best-in-class retail media assets at its 57 shopping malls in Europe – including its network of 1,700 digital billboards, one of the largest on

Retail 72
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TikTok’s latest venture appears to be e-commerce fulfillment

RetailDive

The social media company listed job openings for global fulfillment centers, saying it can deliver a “brand new and better e-commerce experience.

eCommerce 126
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How to Find the Right Backlinks to Rank Higher

Digital Doughnut

Small businesses with limited resources constantly struggle to rank higher on Google. Learn how small businesses can rank higher, generate organic traffic, and leads without spending a dime by building the right backlinks.

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Nearly half of Gen Z, millennials to rely on buy now, pay later this holiday: report

RetailDive

Additionally, 43% of consumers are likely to open a new store credit card this season in order to receive discounts and offers.

Consumer 128
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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How Can Liquor Stores Build Customer Loyalty?

Korona

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. And consumers still prefer to do it in person. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store.

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Snapchat introduces AR try-on lenses for Halloween costumes

RetailDive

Users can visualize costumes from multiple TV and movie franchises before buying them through a partnership with Disguise.

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Mars, Pepsico Lead the DTC Movement in Retail

IntelligenceNode

MARS, PEPSICO TURN TO INNOVATION AS NEW ENTRANTS DISRUPT THE SECTOR CPG vs FMCG in DTC The terms CPG and FMCG are often used interchangeably: FMCG as a category includes. The post Mars, Pepsico Lead the DTC Movement in Retail appeared first on Blog.

Retail 52
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Amid Amazon’s Prime sale, workers stage walkout at key Illinois facility

RetailDive

Amazon downplayed the action in Joliet led by the Warehouse Workers for Justice, which is demanding better working conditions and $25 hourly pay.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How Can Liquor Stores Build Customer Loyalty?

Korona

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. And consumers still prefer to do it in person. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store.

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Fast-fashion giant Shein aims to cut emissions 25% by 2030

RetailDive

The online retailer will work with hundreds of its suppliers to implement greener practices.

Fashion 117
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How A Hybrid Retail Event Experience Serves As Your Competitive Edge

RetailMinded

Hybrid events are the best of both the physical and virtual worlds. Today, your company can host a meeting, workshop, campaign, or conference with an in-person or virtual audience. It is a perfect choice, and you can accommodate all your customers, more so if there’s a limited number of tickets to your physical venue. . Also, a hybrid event places you ahead of your competition.

Events 52
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Senate mulls bill targeting online sales of counterfeits and stolen goods

RetailDive

The INFORM Consumers Act, which would require marketplaces to verify seller identities, was added to a defense spending authorization.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Starbucks and Delta link rewards programs

RetailWire

Members of Delta Air Lines’ SkyMiles rewards program will be able to earn one mile for every dollar they spend at Starbucks. The two companies are linking accounts that will see Starbucks Rewards members earning double stars when they make a purchase from one of the coffee giant’s stores on the day of a flight.

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Retailers join forces with the Retail Trust to boost staff wellbeing

365 Retail

Some of Britain’s biggest retail employers are joining forces with industry charity the Retail Trust at a new event to tackle deteriorating mental health and large staff shortages across the sector. The Retail Trust’s Leaders’ Summit on Thursday 3 November will unite more than a hundred leaders from brands like Next , FatFace , River Island and B&Q to explore what employers can do to boost wellbeing, attract more workers to the industry and protect staff from rising levels of customer

Retail 52
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Walmart to help recruit individuals for clinical trials

RetailWire

Walmart is joining CVS Health and Walgreens in helping to identify and recruit individuals to participate in drug company clinical trials. Walmart Healthcare Research Institute is the retailer’s new healthcare research service.

Retail 52
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Amazing Tips to Help You Create the Best Brand for Your Fashion Business

Digital Doughnut

Creating a brand in the fashion industry is never easy, but it's always easier when you have a solid brand meaning, a memorable name, logo, and more. Attaining these assets can be difficult but this article will provide you with some solid first steps.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Amazon faces another union vote in New York state

RetailWire

Workers at an Amazon.com warehouse near Albany, NY, will begin voting today on whether to join the Amazon Labor Union or continue working without representation. Paul Flaningan, an Amazon spokesperson, said, “We want our employees to have their voices heard, and we hope and expect this process allows for that.”.

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What is share of voice — and how do you get it?

Customer Communications Group

If your brand doesn’t dominate the spotlight, growing your share of voice can boost your visibility among customers and keep you one step ahead of your competitors. We explain how to get share of voice and how to use it to optimize your marketing dollars. The post What is share of voice — and how do you get it? appeared first on CCG.

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Major retailers to close stores on Thanksgiving

RetailWire

Best Buy, Kohl’s and Target are among retailers that will keep their store doors closed on Thanksgiving Day before reopening on Black Friday. REI recently said that it would permanently close its stores on Black Friday, as well.

Retail 40
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Dynamic Yield awarded 2022 Tech Cares Award by TrustRadius

Dynamic Yield

Dynamic Yield has been recognized on the 2022 Tech Cares Awards list by TrustRadius for efforts in corporate social responsibility (CSR). The post Dynamic Yield awarded 2022 Tech Cares Award by TrustRadius appeared first on Dynamic Yield.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib