WISMO: What it means and how to reduce it?
lateshipment
SEPTEMBER 15, 2024
This post-purchase phase, where customers are awaiting their parcels, holds more importance than you think. While most e-commerce businesses assume to just “ hope no things go wrong until the customer gets their hands at their order “, the truth is far. From the moment the order gets shipped, till it gets delivered, there is a window of opportunity to boost customer loyalty by ensuring hassle-free order delivery experiences that reward your brand with repeat sales in the future.
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