Mon.Jan 11, 2021

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The New Change Management: Automated And Decentralized

Forrester eCommerce

Change management has continued to be a hot topic on social media and customer inquiry. As a process symbolizing traditional IT service management and the ITIL framework, it’s under increasing pressure to modernize in response to Agile and DevOps trends. However, change management emerged for a reason and I think it’s prudent to look at […].

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How to Generate Leads From YouTube Live

Kissmetrics

YouTube Live is a vastly underutilized tool that should be in every marketer’s arsenal. It’s easy to look at your Live video options and think that Facebook is enough, but that just isn’t so — not to say that Facebook Live isn’t important. It definitely is. But people watch billions of hours of YouTube every day. That means not using YouTube Live is like holding onto a winning lotto ticket until it expires.

Events 334
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Just In Time, The SAST Market Has Embraced The Developer

Forrester eCommerce

The classical challenge with static application security testing (SAST) was bridging the gap between security and development. In SAST’s early days, it was a tool for security, who threw the results of pre-release scans over the wall to developers to fix. Developers had to contend with large numbers of unclear findings and false positives, often […].

Marketing 369
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40 Advanced and Alternative Search Engines

Kissmetrics

Have you ever been looking for something but didn’t know where to find it? If that something is online, then your search is over (or just about to begin). The following are 40 advanced and alternative search engines that you can use to find just about anything on the Internet. Use them to follow discussions about your industry, monitor your online reputation , and much more!

Books 317
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Four Levers That Drive Cloud-Native Decision-Making

Forrester eCommerce

Happy New Year! As 2020 gives way to 2021, I find my briefing dance card quickly filling up with “YAKS” (Yet Another Kubernetes Solution briefing). It’s to the point where it’s easy to wonder, “Does the market really need, and can it sustain, more than three dozen platform providers?” In some ways it takes me […].

Marketing 289
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Staples Attempts to Buy Office Depot — Again

Retail TouchPoints

Perhaps the third time will be the charm. Staples is making another bid to acquire its rival Office Depot , this time with a bid of $2.1 billion — one-third of the $6.3 billion offered in the original 2015 merger agreement. That deal was shut down in 2016 due to antitrust concerns. The two companies also had attempted a merger in 1997 that was stopped by the Federal Trade Commission (FTC).

B2B 267

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Data Will be Key to Retail Success in 2021

Retail TouchPoints

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. With these sweeping shifts in consumer needs, retailers relied on data more than ever to quickly position themselves to create the kinds of offerings and experiences that consumers expected during this unprecedented period.

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10 Useful Podcast Software Tools You Should Be Using

Kissmetrics

eMarketer predicts businesses will spend $1 billion on podcast ads in 2021, and 54% of podcast listeners are more likely to buy a product recommendation. Before you hit record and start carving out a slice of the podcast pie for your brand, you need somewhere to record, edit, and publish your episodes. With so many podcast software options out there, it can feel a bit overwhelming deciding what is best for you.

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Best Business Podcasts For Actionable Strategies And Tips

My Wife Quit Her Job

This post is a comprehensive list of the best business podcasts that you should listen to if you want to learn strategies and tactics for business. According to Podcasthosting.org, there are over 1,750,000 podcasts and over 43 million episodes as of 2021. Crazy right? But while there are many shows to choose from, most podcasts are terrible and/or abandoned by their creator within the first 6 months of launch.

Download 177
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LVMH Completes Tiffany Acquisition, Shakes Up Executive Suite

Retail TouchPoints

LVMH Moët Hennessy Louis Vuitton SE has completed its acquisition of Tiffany & Co. The luxury conglomerate’s purchase of the iconic jeweler has been in the works for more than a year , delayed by called-off plans, numerous legal battles and deal renegotiations. A marked-down price tag (lowered from the original $16.2 billion to $15.8 billion ) finally brought the merger to fruition.

Retail 189
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Shopify vs 3DCart (Jan 2021): Which Should You Use?

Ecommerce Platforms

You're probably reading this because you're in the process of selecting a suitable platform for starting or migrating an ecommerce store and weighing your options. Shopify and 3dcart are two of the popular ecommerce platforms offering a variety of features for creating, operating and managing an online store. My comparison of these two platforms follows.

3dcart 185
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The Ultimate CVO Guide – RFM model: Don Juan

Omniconvert

In the previous chapter, we focused on an RFM group that must be analyzed and treated very carefully – “About. The post The Ultimate CVO Guide – RFM model: Don Juan appeared first on Omniconvert Ecommerce Growth Blog.

Blog 134
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A timeline of how the pandemic hit retail

RetailDive

Over the past year, Retail Dive tracked store closures and openings, as well as furloughs, layoffs, hirings and bankruptcies. Here's the story of 2020 in numbers.

Retail 130
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Petition calls for shopworkers to be prioritised for Covid vaccination

TalkingRetail

A new petition asking for frontline retail staff to be prioritised for the Covid-19 vaccine has been launched. The petition, launched by Sarah Green, who said: “Key retail workers, come into contact with hundreds of members of the public on a daily basis, putting their and their families lives at risk of contracting Covid 19.

Retail 108
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Art Van successor Loves Furniture files for bankruptcy

RetailDive

A real estate veteran created a new retailer to fill the void left by the furniture specialist. Things did not go as planned.

Arts 131
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Too Big for Shopify and Too Fast for Salesforce?

Fabric Blog

In an increasingly crowded market, it’s essential that your business stands out by offering an online store that performs well and meets your customer's needs. Modern e-commerce stores need to be able to react quickly to changes in the marketplace and provide all the various customization options that customers today expect. Whether you’re building an e-commerce store to augment your physical retail locations or looking to transition to a more scalable e-commerce framework , it’s important to ch

eCommerce 105
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Staples plans $2.1B takeover of Office Depot

RetailDive

The rivals' past two attempts to merge in the last couple of decades have been thwarted by antitrust concerns.

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More consumers seeking smoke-free products this New Year, research reveals

TalkingRetail

More consumers are looking for smoke-free products as part of New Year’s resolutions to move away from cigarettes, new research reveals. A survey by KAM Media, on behalf of Philip Morris Limited (PML), shows 59% of retailers surveyed believed that in the past few years, more of their customers have been looking for less harmful.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Retail Budget Planning 2021: Driving Revenue with Technology

IntelligenceNode

The best thing about January is the opportunity to start again, a general optimism for doing better retail planning than last year. More so for retail, being one of the hardest hit industries last year. As retailers re-evaluate 2020’s retail planning decisions, the overarching theme for Budget ‘21 is ‘uncertainty’, given the current political […].

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Supermarkets set for checks on Covid policies

TalkingRetail

Supermarkets are set to see new checks on safety policies, with possible fines for those breaking rules, reports suggest. The move follows scientists blaming a lack of social distancing in stores for the rapid spread of the new strain of the virus. Under new plans local authorities will carry out more spot-checks to ensure supermarkets.

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Research summary: Digital product creation maturity in RFA

RetailDive

3D DPC has leapt in importance for retailers and brands. Here are five key insights from our annual research.

Retail 103
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C-store spending rises in final quarter of 2020

TalkingRetail

Average spend at local convenience stores continued to increase in the fourth quarter of 2020, rising 4% month-on-month and soaring 11% year-on-year to £8.47, new research reveals. Data collected from PayPoint’s UK network of 27,500 local convenience retailers shows the non-food, paper and disposables category saw the sharpest growth on the third quarter, with a.

Retail 82
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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7 key takeaways from massive online traffic this 2020 holiday season

RetailDive

Discover what 1.57 billion online visits reveal about the global 2020 holiday season.

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Welsh councils remove ‘key worker’ status from food shop staff

TalkingRetail

Some councils in Wales are to deny childcare to food shopworkers, reports suggest. Schools are set to remain closed to most pupils until the February half term unless there is a “significant” fall in Covid cases, with schooling provided to the children of key workers. The Welsh government compiled a list of jobs deemed critical.

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Amazon, Walmart dominate shopping app downloads in 2020: report

RetailDive

Target, eBay and Wayfair also made the top 10 list as consumers increasingly rely on mobile as a shopping channel, per Apptopia.

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What Facebook and Salesforce’s recent acquisitions mean for email

Liveintent

Before we closed the door on 2020, a couple of last-minute changes swooped in to shake up the marketing world. You know, along with the other big changes that already made waves in the past year. First, Salesforce acquired Slack, a business communication platform – its biggest acquisition to date. And Facebook acquired Kustomer, a CRM platform. Curious about what these changes mean for email and growth marketers?

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Financial Marketer’s Digital Acquisition Game Plan for 2021

SheerID

Learn how personalized offers for consumer tribes give banks a winning strategy for acquiring and retaining new customers.

Games 78
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Co-op serves-up new Welsh store

TalkingRetail

Co-op has opened a new store in Sketty, Swansea. The 2,000sq ft store includes a bakery, a free ATM, Amazon Lockers and Costa coffee express, alongside food-to-go and everyday essentials. A click-and-collect service is available from the new store and home delivery is also available in the area through Co-op’s own online shop.

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The Elusive Path to Retail Automation

Dynamic Action

2020 and the implications of the Covid-19 pandemic have pushed many more retail transactions online, resulting in a large stream of digital commerce across our client base. Retail has been dealing with urgent issues in surging traffic, disjointed inventories and overmatched staff. These challenges are increasing Retail’s appetite to automate common merchandising processes, meeting a mandate to operate more efficiently and effectively with leaner organizations, while serving an ever-more-demandin

Retail 62
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Pladis supports Go Ahead portfolio with new launches and campaign

TalkingRetail

Snacking company Pladis is expanding its Go Ahead bars range as part of a £29m programme of activity, including a campaign and packaging update. New to the portfolio is Go Ahead Fruit Cake Bites, available in Orange & Lemon and Raspberry & Strawberry flavours in a pack of five for £2.39, and Go Ahead Fruit.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib