Fri.Apr 30, 2021

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The Four-Step B2B Formula For Achieving “Right Audience, Right Content, Right Place, Right Time”

Forrester eCommerce

The concept of “right audience, right content, right place, right time” has been around the B2B world for ages. For many organizations, however, these four R’s are still more philosophy than reality. According to the 2021 Business Technographics Marketing Survey, 75% of all B2B marketing respondents agreed that “buyers expect an immediate response to their […].

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The ABC’s of Operations: How to Manage Your Ecommerce Back-Office Operations

BigCommerce

With more and more companies rushing to move from offline to online, we find ourselves in a modern-day gold rush.

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Optimizing The Outside Sales/Inside Sales Mix

Forrester eCommerce

Inside sales and field sales activities and roles have blurred, as both sellers and buyers enabled with digital tools have confirmed the physical and virtual boundaries that separate “outside” and “inside” sellers don’t matter anymore. Inside sales reps can close big deals — often more efficiently and at a lower cost than traditional field sellers, […].

B2B 313
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How to Make Money by Requiring a Minimum Order Quantity (MOQ)

Kissmetrics

If you run or are starting an e-commerce business , you might have heard the term “minimum order quantity,” or MOQ, floating around. If you have heard of it, chances are you feel conflicted. There’s advice for and against this method. This makes it difficult to decide whether it’s the right choice for you, especially if you don’t understand how it works and how it can make you money.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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CX Leaders Have The Opportunity And The Responsibility To Drive Growth

Forrester eCommerce

What customer experience (CX) leaders care about and what CEOs care about don’t usually line up, and that’s a problem. It impacts budgets, staffing, and the overall clout of the CX function. As a former CX leader and as an executive in charge of growth strategies, I know we can do better! At CX APAC and CX […].

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PDI Buys GasBuddy, Plans Expanded Promotion Capabilities for the Mobile App

Retail TouchPoints

PDI , a global provider of enterprise management software for the convenience and fuel industries, has purchased the GasBuddy mobile app, which drivers use to find and share real-time fuel prices. The app has 5 million active mobile users, representing billions of fuel gallons and hundreds of millions of dollars of convenience retail spend. The solution provider plans to expand the app’s current offerings to help c-stores attract new customers by receiving offers funded by CPG companies and stre

Mobile 279

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Amazon Boasts 44% Sales Growth in Q1 2021, Announces Prime Day’s Return to Q2

Retail TouchPoints

Amazon topped both its own and experts’ Q1 2021 expectations, with 44% year-over-year sales growth and $108.5 billion in total sales. The retailer expects its momentum to carry over into Q2 2021, with sales hitting anywhere from $110 billion to $116 billion. The wide range is due to uncertainty regarding how consumers will shop post-pandemic — potentially impacting the performance of Prime Day 2021, which has returned to a Q2 date.

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Coca-Cola supports UEFA Euro 2020 sponsorship with consumer competitions

TalkingRetail

Coca-Cola is set to launch two on-pack competitions as part of its sponsorship of UEFA Euro 2020, in a move designed to “engage consumers whilst on-the-go and at home whilst enjoying football at home with family and friends”. The “Scan. Enter. Win.” competition will run from 25 May across bottles of Coca-Cola Original Taste and. This story continues at Coca-Cola supports UEFA Euro 2020 sponsorship with consumer competitions.

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M&M’S Opens New Experiential Store at Mall of America

Retail TouchPoints

Candy brand M&M’S from Mars Wrigleyis opening its newest store — designed as a brand experience — on May 1 at Mall of America in Bloomington, Minn. The new store features immersive experiences that allow shoppers to leave with both memories and digital downloads to share with friends and family. Spanning more than 24,000 square feet , M&M’S Mall of America pays homage to Minnesota culture with region-specific décor that distinguishes this location, while fully immersing guests in an inte

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Nomadic Dairy targets commuters with latest advertising campaign

TalkingRetail

Nomadic Dairy is launching an out-of-home advertising campaign across tube and train stations across London. The “Yogurt Made Good To Go” campaign will kick-off from 3 May and run for two weeks, focusing on Nomadic’s best-selling Yogurt & Oat Clusters on-the-go range, with POS support in Spar and other independent convenience stores. The brand said.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Adobe: As U.S. Ecommerce Booms, Global Online Spend Projected to Reach $4.2 Trillion in 2021

Retail TouchPoints

What a difference a year can make. In March 2020, the retail (and general economic) situation looked dire, with lockdowns shuttering stores across the U.S. and retailers scrambling to scale their online offerings. Cut to March 2021 — a second stimulus package, the American Rescue Plan (ARP), is signed into law, and online spending surges to record-breaking heights.

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Amazon marketplace dominates in blockbuster Q1

RetailDive

The e-commerce giant said that Prime Day will be early this year, taking place at some point in the current quarter.

eCommerce 130
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Coast Guard Exchange Launches New Digital Product Sourcing Solution

Retail TouchPoints

The Coast Guard Exchange (CGX) — a network of general stores exclusively serving Coast Guard service members and their families — has partnered with the online product sourcing platform RangeMe to streamline the discovery process and bring more high-quality products to shelves. With 64 locations across the U.S. — including some in remote areas — and an ecommerce site, a supply of first-rate packaged goods is essential to meeting the needs of CGX’s unique customer base.

Supplies 182
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Mars Wrigley TV advert celebrates chewing gum category

TalkingRetail

Mars Wrigley is launching a TV campaign for its Extra chewing gum brand. The “Get Your Ding Back” advert will air today (30 April) and run for a two-month period. Mars said the advert will encourage people to get their “ding” back again after staying at home and aims to keep gum “top of mind”. This story continues at Mars Wrigley TV advert celebrates chewing gum category.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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7-Eleven Ramps Up QSR Offerings in Latest Evolution Store

Retail TouchPoints

7-Eleven has opened its newest Evolution Store concept in Manassas, Va., marking the first location to offer two restaurant options. The c-store retailer continues to expand in the quick-serve restaurant (QSR) arena, including this latest location that includes a Raise the Roost Chicken and Biscuits restaurant and Parlor Pizza. The two on-site restaurants offer made-to-order and grab-and-go options and are located side by side inside the store, with separate ordering counters as well as shared i

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Best Buy COO steps down following banner 2020

RetailDive

After 17 change-packed years at the electronics retailer, Mike Mohan is leaving the company and won't be replaced.

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Price Localization Guide: Global SaaS Growth at Every Stage

FastSpring

Localized pricing helps software and SaaS companies expand their customer base and increase conversions. When price localization isn’t a part of your growth strategy, it limits long-term growth and prevents your business from reaching customers that want your products and services. When your website and pricing are localized, customers also have less confusion and fewer objections, which leads to a more seamless buying experience (and fewer abandoned carts and stale deals).

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Tapestry names VF Corp veteran as CFO

RetailDive

Scott Roe, who recently left VF Corp after 25 years, will take the post as the luxury conglomerate continues to firm up its C-suite.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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James Hall & Co celebrates end of Quids In marketing campaign

TalkingRetail

Spar wholesaler for the north of England, James Hall & Co, has celebrated the end of its 12-week ‘Quids In’ text-to-win marketing campaign by awarding a £10,000 jackpot to retired teacher Susan Singleton from Yorkshire. Singleton collected her winnings from her local Spar store, Spar Guiseley, which is owned by Leeds-based family business Valli Forecourt.

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Retail Therapy: Frank's RedHot spices up Goldfish snacks

RetailDive

The collaboration with the hot sauce brand packs some heat into the popular snack.

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Mondel?z ‘Win the Captain’ competition returns

TalkingRetail

Mondel?z International is bringing back its “Win the Captain” promotion for this year. The promotion is running until 28 July across Cadbury chocolate, Cadbury biscuits, Maynards Bassetts and Trebor products, offering shoppers the chance to win one of 21 experiences with a football icon, such as Steph Houghton, Hugo Lloris, Harry Kane and Virgil Van.

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SheerID Is Proud To Partner With Brands During Teacher Appreciation Week

SheerID

SheerID partnered with several leading brands for Teacher Appreciation Week to provide exclusive offers for the 7 million educators in the US.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Store vacancies continue to soar

TalkingRetail

Store vacancies in the UK are continuing to rise, new research reveals. The latest BRC-LDC Vacancy Monitor shows store vacancies increased to 14.1% in the first quarter of the year, up from 13.7% in the fourth quarter of 2020. This marks three years of increasing vacancy rates, from the first quarter of 2018, the research. This story continues at Store vacancies continue to soar.

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Empty shops surge across UK in first three months of 2021

365 Retail

Empty shop fronts soared higher across UK shopping destinations in the first three months of the year, according to new figures. The latest BRC-LDC shop vacancy monitor has revealed that the vacancy rate across the country increased to 14.1% in the quarter to the end of March, from 13.7% in the last three months of 2020. All types of shopping locations reported an increase in vacancies for the period (Andrew Milligan/PA).

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Monster rolls out gas-infused energy drink

TalkingRetail

Coca-Cola European Partners (CCEP) is launching Monster Nitro, an energy drink made with a blend of nitrous oxide and carbon dioxide gas. Monster Nitro is available in 500ml plain and price-marked cans (£1.45), supported by branded POS tools for in-store available via my.CCEP.com. The launch is designed to appeal to “seasoned” energy drink consumers, featuring.

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Dick's builds out brand ambassador roster for private labels

RetailDive

A week after signing DeVonta Smith to front its VRST line, the retailer brought on celebrity dance couple Stephen "tWitch" and Allison Boss for its DSG brand.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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News UK unveils star signing for Euros

TalkingRetail

News UK has unveiled former Chelsea, Real Madrid, and Porto manager Jose Mourinho as its star signing for the Euros. Mourinho will have regular columns throughout the summer in The Sun, The Times and The Sunday Times across the tournament to provide exclusive insight for readers, with other content including an exclusive interview in The. This story continues at News UK unveils star signing for Euros.

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Retail organizations sue Fed over debit law enforcement

RetailDive

Two North Dakota retail associations allege in a new federal lawsuit the Fed hasn't properly fulfilled its duty to determine "reasonable" debit card processing fees under a 2010 law.

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Tetley supports a return to normal with Cold Infusions campaign

TalkingRetail

Tea brand Tetley is kicking off digital campaign for its Cold Infusions range, spearheaded by Olympic gold medallist Rebecca Adlington OBE. The campaign is running from May to August across social media and video-on-demand platforms and influencer activity. Tetley said warmer weather and the prospect of returning to something near normal is “sparking interest” in.

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LiveIntent introduced Loved Ones Day to combat burnout

Liveintent

Growing up in California, Earth Day was almost guaranteed to be a day of sunshine, green hills, and flowers in full bloom — but in New York City, “guaranteed weather” is as much of an oxymoron as a “100% chance.” Spring weather in New York City is always a fun guessing game. Within hours you can go from a windy 37F to a torrential downpour to 66F and sunny.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio