Mon.May 05, 2025

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Get Your Products on ChatGPT Shopping

Practical eCommerce

ChatGPT now recommends products directly in search results provided the prompt has clear purchase intent. The post Get Your Products on ChatGPT Shopping appeared first on Practical Ecommerce.

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Lowe’s Deploys AI-Powered Assistant for Associates Chainwide

Retail TouchPoints

Lowes has followed its March 2025 introduction of the Mylow customer-facing AI-powered app with one for associates, built on the same foundation, which it has launched to all 1,700+ stores in the home improvement chain. This at-scale deployment of the Mylow Companion will give store associates access to generative AI to help them assist customers with more confidence.

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Cold play: Toy industry faces ‘devastating’ impact from tariffs

RetailDive

Around 96% of American toy companies are small- and medium-sized businesses. Nearly half of them could shutter due to U.S. tariff policies.

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The New Consumer Journey: Here’s How Brands Can Ride Ahead

Retail TouchPoints

The ways consumers discover products and develop loyalty to a brand has changed dramatically. A customer may see an ad for sunglasses served to them on social media, hear about it from a friend and do their own research on them, before actually adding them to their digital cart. Advertisers need to rethink the entire marketing funnel. They need to find new pathways of making initial and lasting connections with audiences by rewriting the aspects of what makes a positive shopping experience.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Skechers To Go Private After $9.4 Billion Acquisition by 3G Capital, Stock Price Soars

RetailWire

Skechers is set to be acquired by 3G Capital for $9.4 billion.

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Uber Eats Adds 1-800-Flowers to App, Supporting Delivery from 300+ Local Florists

Retail TouchPoints

1-800-Flowers.com , which already uses the Uber Direct white-label delivery service for merchants, will now appear directly on the Uber Eats app just in time for Mothers Day. The service, available in select markets, allows customers to browse offerings from more than 300 participating local florist partners for on-demand and scheduled deliveries. By summer 2025, both brands expect that more than 500 locations will be live on the app.

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The Growing Challenge of MAP Enforcement in Expanding Marketplaces

Wiser

In todays fast-moving ecommerce landscape, marketplace growth has unlocked new revenue opportunities for retailers and brands alike. But it has also introduced new challenges for the teams tasked with protecting brand value and pricing consistency. With more sellers and platforms entering the picture every day, enforcing a Minimum Advertised Price (MAP) policy has become not only more difficult, but more important than ever.

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Mars helps retailers plan for the extended Halloween season with the return of “Mars Tricks, Treats and Trends”

RetailDive

“Mars Tricks, Treats and Trends” report unmasks consumer plans and patterns around Halloween.

Retail 98
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Talkoot Welcomes Sean Wang as Director of AI to Advance Agentic AI Capabilities

Talkoot

Talkoot Welcomes Sean Wang as Director of AI to Advance Agentic AI Capabilities Anna Rillahan Talkoot Chief Growth Officer Talkoot is thrilled to welcome Sean Wang as Director of AI. In this role, hell work closely with the engineering team and report to Jason Buffington, Talkoots Chief Technology Officer. Sean will play a key role in the evolution of Talkoots AI platforma platform that enhances the entire product content lifecycle.

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Retail job cuts up nearly 80% in April

RetailDive

Retail announced over 64,000 job cuts so far this year, the second most of any industry, according to a report from Challenger, Gray & Christmas.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Taco Bell’s Newest Menu Addition Includes a Crispy, Cheesy Steak Taco

RetailWire

Taco Bell continues to add new items to its menu.

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EBay restructures leadership, brings in new CFO

RetailDive

A former PayPal exec is stepping into the role. Meanwhile, the company is bringing together its product and marketing teams and consolidating engineering.

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SlimFast Relaunches in UK With Star-Studded Taste Test Competition

RetailWire

SlimFast is making a comeback abroad.

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Kirkland’s eyes additional $5M in funds from Beyond as fourth-quarter sales drop

RetailDive

The home retailer, which saw net income fall more than 20% in Q4, will use the money in part to open Bed Bath & Beyond Home and Overstock stores.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Driving IT Excellence with AIOps: Key Insights for future success

Forrester eCommerce

Discover how AIOps revolutionizes IT operations with essential functionalities, advanced capabilities, and strategies to overcome adoption challenges, as detailed in Forrester's "Drive IT Excellence with AIOps" report.

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VF lays off about 400 employees

RetailDive

The Vans owner said the cuts are part of the company’s ongoing turnaround strategy.

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US Federal Workforce Layoffs: Can AI Agents Step In?

Forrester eCommerce

The need for federal agencies to achieve more with less is a constant drumbeat, and AI agents could help meet this challenge. Forrester has ranked the top 11 AI agent use cases for federal government that will help federal agencies streamline operations, enhance efficiency, and deliver more impactful services.

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Rite Aid files for bankruptcy 8 months after exiting Chapter 11

RetailDive

The drugstore retailer said Monday it plans to sell itself and already has some interested national and regional buyers.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Mobile World Congress 2025: The New, The Same, The Gone

Forrester eCommerce

It’s been a month since MWC. We’ve had some time to reflect back on pre-, during- and post- MWC interactions with vendors, enterprises, and providers which we have captured here.

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GoDaddy Payments for Ecommerce Sellers: Get Paid Faster

SellBrite

Running an online business across multiple channels takes the right mix of tools to stay profitable, and customer-friendly. But one area sellers often overlook is payment processing. GoDaddy Payments offers an affordable, secure, and easy way to accept payments online, in person, or remotely. With no contracts or setup fees, its built to help sellers keep more of what they earn while offering customers multiple ways to pay.

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The Marketer’s Guide To Volatility

Forrester eCommerce

Navigating Volatility Businesses are no strangers to volatility. In the past two decades, the dot-com bubble burst, the financial crisis triggered the worst recession since the Great Depression, and the COVID-19 pandemic precipitated a global shutdown.

Other 195
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2025 US Tariffs & E-Commerce: Navigating Impacts & Strateiges for Businesses

ROI Revolution

The Budget Lab from Yale has this summary of current tariffs in place (as of 4/15) along with predicted effects. While the broad tariffs on most countries have been delayed until at least July 8 th , theres still tariffs in place on certain goods and raw materials regardless of country of origin. Most notably, theres a 124% average effective tariff rate on Chinese goods.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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(Re)Focus On Customer Retention And Growth During Volatile Times

Forrester eCommerce

Earlier this month, my colleagues Matt Selheimer, Srividya Sridharan, and Katy Tynan advised B2B leaders on how to weather market volatility and navigate current economic storms (subscription required). One of six actions they recommend is using customer insights to improve understanding and empathy in communications and reduce high-friction processes.

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Waymo Hits 250,000 Paid Trips Weekly, Plans New Autonomous Vehicle Plant in Phoenix Metro Area

RetailWire

Waymo is planning to expand its operations in a big way, ushering in the continued push for autonomous driving, particularly ride hailing.

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US Economic Trends And Outlook: New Quarterly Series Tracks Growth Indicators For 2025

Forrester eCommerce

To understand the key trends and short-term outlook during the volatility of the US economy, read this Forrester blog.

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Amazon to invest $4B toward rural delivery expansion by 2026

RetailDive

The e-commerce giant “has a massive advantage over UPS and FedEx” to make the initiative successful, one expert said.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Starbucks Opens Its First 3D-Printed Store, but a Fan-Favorite Element Is Missing

RetailWire

Starbucks has opened its first 3D-printed store in Texas.

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Skechers to go private in $9.4B deal

RetailDive

3G Capital is paying $63 per share in cash, which analysts say represents a bet that the footwear sector will be profitable in the long term despite tariffs.

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Ryan Reynolds Adds Star Power to Tim Hortons’ Breakfast Menu

RetailWire

The "Deadpool" actor now has his own breakfast option on Tim Hortons' menu.

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Uncertainty is the Only Certainty: What Businesses Can (and Should) do During the Tariff Pause

Retail TouchPoints

When President Trump first announced his reciprocal tariffs, the National Retail Federation specifically called out the outsized burden they would have on smaller businesses. The immediate implementation of these tariffs is a massive undertaking and requires both advance notice and substantial preparation by the millions of U.S. businesses that will be directly impacted, said NRFs EVP of Government Relations David French.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!