Wed.Jun 16, 2021

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The Top Five Lies Security Vendors Tell About The SIEM

Forrester eCommerce

I’ve only been at Forrester for six months, and I’m already sick of hearing the phrase, “If you tried this query in the SIEM, it would take weeks!” and “Security teams hate their SIEM!” SIEMs (security information and event management systems) — especially those that have evolved into security analytics platforms — are not what […].

Events 472
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Hudson’s Bay Goes After Millennials/Gen Z via Forever 21 Partnership

Retail TouchPoints

Hudson’s Bay is betting that attracting younger Gen Z and millennial shoppers will be essential for staying relevant and reinventing the department store category. The retailer and Forever 21 , working through YM Inc., the Canadian licensee of the brand, unveiled a new partnership that makes Forever 21’s full-line collections available at select Hudson’s Bay locations.

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Be Early, Be Empathetic: How To Show Your Customers The Value Of Participating In A Forrester TEI

Forrester eCommerce

Since most TEIs involve multiple anonymous interviews, access to a TEI case study presents a rare chance for your customers: They can read about how other organizations — possibly even their competitors — dealt with the same problems they have and how they made use of your solution.

Customer 301
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LVMH Partners with Google Cloud to Implement AI/ML Optimizations Across its Brands

Retail TouchPoints

LVMH has teamed up with Google Cloud to implement new cloud-based AI solutions designed to power innovations and optimizations across the luxury conglomerate’s brands, or “Maisons.”. The retailer said that AI will increasingly touch every part of the company’s operations, from product development to supply chain to interfaces with employees, partners and customers.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Unified Agent Augmentation Tools: A Fractured And Disorganized Landscape In Customer Service

Forrester eCommerce

Agent augmentation tools make the lives of contact center agents easier by enabling them to deliver high-caliber customer support. Yet today’s technology is siloed; there isn’t a unified agent augmentation solution that aggregates all of the tools that agents need and/or should have. This gap in the customer service technology market creates the conditions for […].

Customer 285
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CMO Council: Marketers Move Further into the Sales Game, Boosting Revenue Opportunities — and Challenges

Retail TouchPoints

The importance of top-of-funnel marketing is growing as shoppers become better informed and more likely to do their own research. After all, the brand that gets in front of the right buyer first has established a huge advantage. As a result, 80% of marketers say the shift toward the self-reliant buyer has created a massive increase in the importance of marketing within the organization, according to the Rising Above the Fray report by CMO Council. “ Marketers should think beyond marketing ,” sai

Games 227

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Starbucks Promotes Three Leaders to Develop Sustainable Long-Term Growth

Retail TouchPoints

Starbucks has made several leadership appointments, including promoting John Culver to Group President, North America and COO, effective June 28, 2021. He has been with the company since 2002 and has led Starbucks International since 2006. The retailer also promoted Michael Conway to Group President, International and Channel Development. Conway has been with Starbucks since 2013 as head of Channel Development.

Channel 167
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The Most Important iOS 15 FAQs for Email Marketers

Omnisend

Reading Time: 5 minutes. Today we’ll look at the most common FAQs concerning the upcoming iOS 15 update. If you haven’t yet, read our overview of what the iOS 15 update means for email marketing , and how marketers can prepare now. This FAQ will help answer the most pressing questions around the update. The questions and answers will constantly be updated as more information becomes available.

Marketing 148
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M&A Mechanics: Understanding Ecommerce Acquisitions Process

Retail TouchPoints

There are myriad resources available to entrepreneurs when it comes to growing and scaling start-up ventures. However, even the most seasoned veteran may not fully grasp the complexities of selling their strategically positioned digital assets. The truth is the average business owner does not have the skills or background necessary to secure the maximum value from an M&A transaction by themselves.

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Step-by-Step Guide: Find Out If Your Site Was Affected by Google Core Updates

Inflow Insights

In case SEOs aren’t busy enough, Google is throwing a triple whammy our way for summer 2021: the long-awaited Core Web Vitals update, plus two core algorithm updates in June and July. In fact, by the time this blog is published, we’ll already be well into part one of our three-part Google update extravaganza. The timing of these updates is likely to cause some confusion (and, for some, even panic).

SEO 119
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Margiotta opens second East Lothian store

TalkingRetail

Edinburgh’s largest family-run convenience store operator is to open its second East Lothian shop in Gullane on 23 June after securing £430,000 funding from HSBC UK. The funding has helped the retailer buy the Hall Crescent premises and finance the refurbishment of the property. The business, which is owned by husband-and-wife team Franco and Audrey.

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Customers love them. Investors love them. But which online players can survive in the long run?

RetailDive

As they seek scale, some of the fastest-growing e-commerce firms have a license from investors to burn cash. A business can't lose money forever, though. (Right?

eCommerce 120
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Funkin Cocktails adds spiced rum to canned cocktails range

TalkingRetail

Funkin Cocktails has expanded its Nitro canned cocktail range with a spiced rum variant. Spiced Rum Zombie (200ml) is a blend of pineapple, orange, lemon, lime and a “hint of spice”. The brand said rum is now included in 38% of cocktails and spiced rum is driving the sub-category (53% between April and June 2020). This story continues at Funkin Cocktails adds spiced rum to canned cocktails range.

Retail 122
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Boohoo set to reopen one Debenhams store

365 Retail

Boohoo Group could be set to bring the Debenhams brand back to the high street by opening one small store outside of London. The physical presence will help secure deals with major beauty brands that insist there is a physical presence. A person walks past closed doors and empty shop windows at the closed down Debenhams store on Oxford Street (Dominic Lipinski/PA).

Fashion 106
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Polo launches on-pack competition for convenience shoppers

TalkingRetail

Mint brand Polo is launching an on-pack competition offering shoppers the chance to win outdoor experiences, as part of a wider brand campaign. The “Win a Hole New Summer Experience’” competition is giving shoppers the chance to win a £200 Virgin Experience Day e-voucher, which can be used on a selection of outdoor activities and. This story continues at Polo launches on-pack competition for convenience shoppers.

Outdoor 119
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10 Best Amazon Tools for Sellers in 2021

ecomdash

If you want to make it big as an Amazon seller, you need the right tools. In this post, we share the best Amazon tools for sellers in 2021. The post 10 Best Amazon Tools for Sellers in 2021 appeared first on Ecomdash.

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Cash decline accelerates in pandemic, research finds

TalkingRetail

The number of cash payments made in the UK fell 35% last year, meaning that cash was used for 17% of all payments in the UK, new research shows. UK Finance’s 2021 Payment Markets Report, an analysis of all forms of payments over 2020, shows that cash remains the second most frequently used payment method. This story continues at Cash decline accelerates in pandemic, research finds.

Marketing 116
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Reebok releases first glimpse at new brand direction

RetailDive

With a sale on the horizon, the athletics brand has released a series of videos under the guidance of a new creative team.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Bristol c-store secures new owner

TalkingRetail

Retailer Amar Dhillon has bought Blagdon Post Office & Stores, a Londis branded village store located in Bristol, for an undisclosed sum. The store has been owned and operated by Graham and Johanna Brown for more than 21 years and was sold due to retirement. Dhillon, an experienced retail operator based in Gloucestershire, recently sold. This story continues at Bristol c-store secures new owner.

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Opens Are Dead: Here Are the Metrics That Matter

Omnisend

Reading Time: 5 minutes. The 7th of June 2021 is a date that will undoubtedly be etched into the history books. Or, at the very least, the history books of those within the world of ecommerce. It was this day that Apple announced the iOS 15 update, along with what it entailed for Apple users across the world. However, it wasn’t the dreaded memojis that filled ecommerce merchants with fear (or, not all of them, at least).

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Store Group to open new sites in Manchester and Cheshire

TalkingRetail

General Store and Stretford Foodhall will be opening two new sites in Sale in Manchester and Northwich in Cheshire later this year. The new units will feature independent street food vendors, bars serving local craft beers, wine and spirit, a coffee shop with bakery unit, and a General Store’s outlet offering artisan alcohol, local fresh. This story continues at Store Group to open new sites in Manchester and Cheshire.

Retail 111
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Amazon Prime Day 2021 Prep: Moving Past COVID-19

ROI Revolution

Published June 16, 2021. Prime Day began in 2015 as a celebration of Amazon’s 20th birthday. It quickly grew from a $415 million event to more than $10 billion in 2020. But with COVID-19, supply chain & inventory disruptions, economic unrest, and the uncertainty of Prime Day’s official dates, 2020 created a perfect storm that even the most proactive brand executive couldn’t have predicted.

Events 78
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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ACS urges retailers to prepare for introduction of polymer £50 note

TalkingRetail

The Association of Convenience Stores is urging retailers to ensure that they are prepared for the introduction of the new polymer £50, which will be introduced in one week, and are aware of its security features. The new polymer £50 note, which will be issued on 23 June 2021, has advanced security features, including: Hologram. This story continues at ACS urges retailers to prepare for introduction of polymer £50 note.

Retail 110
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Opens Are Dead: Here Are the Metrics That Matter

Omnisend

Reading Time: 5 minutes. The 7th of June 2021 is a date that will undoubtedly be etched into the history books. Or, at the very least, the history books of those within the world of ecommerce. It was this day that Apple announced the iOS 15 update, along with what it entailed for Apple users across the world. However, it wasn’t the dreaded memojis that filled ecommerce merchants with fear (or, not all of them, at least).

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Kind unveils first ever TV advert

TalkingRetail

Snacking brand Kind is debuting its first TV advert as part of its global creative platform, “Live Kind”. The advert will be on air for seven weeks, supported by out-of-home, social media and digital activity, and aims to reach 21 million households. The “Live Kind” creative platform has been created to “remind and motivate consumers. This story continues at Kind unveils first ever TV advert.

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Start Getting Your Automations Ready for the iOS15 Update

Omnisend

Reading Time: 6 minutes. Opens are dead, that much is certain. Apple’s announcement of upcoming email marketing changes with its iOS 15 update is already causing quite a lot of headaches for marketers, and ecommerce marketers especially. With a greater push toward privacy, Apple’s new iOS 15 update will allow Apple users to disable the ability of email senders to track whether the recipients opened their emails.

Channel 78
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Vype unveils new branding

TalkingRetail

British American Tobacco (BAT) has re-branded its Vype e-cigarette brand under a new name. The Vuse range of devices includes a Vuse ePen (£4.99), a Vuse ePod (£9.99) and a Vuse eTank Mini (£19.99). All Vuse ePen pods are compatible with Vype and Vuse ePen devices and are available in a variety of flavours, including. This story continues at Vype unveils new branding.

Retail 97
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An influential critic of Amazon and big tech now chairs the FTC

RetailDive

Lina Khan was counsel for a House committee that scrutinized tech platforms and entered the spotlight with a paper that took aim at Amazon's market power.

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NFRN warns increasing the national minimum wage will lead to job losses

TalkingRetail

The NFRN says increasing the national minimum wage will seriously harm smaller businesses looking to recover from financial difficulties caused by the Covid-19 pandemic. In its response to the Low Pay Commission’s consultation, the NFRN said that although news and convenience retail were classified as essential” and permitted to remain open, the closure of non-essential.

Retail 95
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Neiman Marcus Group launches $500M tech investment spree

RetailDive

Plans are to snap up home and fashion SaaS platform Stylyze, the first of many moves as the department store focuses squarely on e-commerce.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio