Fri.Dec 04, 2020

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COVID Drives M&A Activity In DevOps And IT Management

Forrester eCommerce

Your trusty DevOps Theme Team here! As Forrester analysts, we keep an eye on mergers and acquisitions; it’s part of our job. It’s certainly been an interesting eight months or so since the pandemic hit. A cursory glance shows 25-plus acquisitions in the last eight months in the DevOps and related IT management spaces, and […].

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7 Warning Signs You Have Product Flop on Your Hands (and How to Fix It!)

Kissmetrics

Ever have a really great idea for a product? You know, the kind of idea that makes you want to grab strangers by the shoulders and explain the whole thing in a rush. For the next few hours or even days, you find yourself revved up in high gear, eager to turn your big idea into reality. It’s an awesome feeling. There’s only one problem: what comes up must go down, and sometimes big ideas do just that – they flop, hard.

Other 363
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BigCommerce Website: How We Combined 4 Sites Into 1 For This Client

Groove

When it comes to the website design process , some eCommerce businesses struggle with optimizing for the user experience. This was the case for one of our clients, so we migrated their multiple eCommerce stores on to BigCommerce to significantly improve the customer experience and streamline the process of creating a BigCommerce custom product. BigCommerce Website Migration: Barron Designs.

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How to Create PPC Campaigns for Real Estate Marketing

Kissmetrics

Even if you have a smaller real estate business, you don’t have to rely on third-party databases to get traffic to your listings through real estate marketing. With pay per click (PPC) advertising, you can bring people directly to your real estate website, where you own the medium and are in control of how you present yourself. This means rather than your listing appearing—and perhaps being lost—among a sea of competitors, you can showcase your entire portfolio without viewers being distracted b

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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5 Hard Truths about Shipping with FedEx & UPS This Holiday Season [2020]

lateshipment

Since the Coronavirus outbreak started, particular challenges have risen in retail supply chains. The COVID-19 pandemic’s far-reaching effects have weighed heavily on the operational capabilities of shipping carriers and their employees alike. This is raising concerns among small parcel shippers over the package-handling capacity of carriers and their ability to meet on-time delivery promises.

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Make it Big 2020 Spotlight: How to Create Holiday Magic During Retail’s Busiest Season with Richard Lindner

BigCommerce

With holiday ecommerce sales predicted to grow by 25% to 35% YoY this year, all eyes were on DigitalMarketer’s Richard…

eCommerce 214

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Why Customer Value Optimization Exceeds Conversion Rate Optimization

Omniconvert

The majority of online startups now require to have an endless recourse for development. It’s sad to see how a. The post Why Customer Value Optimization Exceeds Conversion Rate Optimization appeared first on Omniconvert Ecommerce Growth Blog.

Customer 117
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How to Boost Retail Brand Loyalty With a Mobile App

Retail TouchPoints

82% of companies agree that retaining a customer is cheaper than acquiring a new one. In fact, the acquisition is 5 times more expensive than retention. Having these two numbers in mind (and knowing that 80% of your actual profits will come from 20% of your customers ) — doing your best to keep the 20% satisfied is crucial. One of the best ways to boost brand loyalty in the retail sector is mobile apps.

Mobile 174
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Country Choice adds to vegan range ahead of Veganuary

TalkingRetail

Bakery brand Country Choice has expanded its range of vegan products, in a move designed to help retailers prepare for Veganuary. New to the range are 175g steak-less and chicken-less bakes (£1.99 each), a 283g steak-less pasty (£3.29), and an 80g vegan croissant (99p).

Retail 108
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ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role

Retail TouchPoints

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according to data from Sensormatic Solutions. But even if consumers are doing a lot less shopping in stores, retailers with large footprints are finding that their physical locations still have important roles to play during this online-focused holiday season.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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The future of the forecourt: the importance of customer experience

TalkingRetail

Not that long ago, fuel stations were seen as dirty and oily. A place to simply refuel or buy oil and wiper blades, and maybe a soft drink and a chocolate bar to enjoy on the go, writes Eva Jones, head of product development and innovation at technology and training provider Suresite. Fast forward to.

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Small Food Trucks Get Revenue Boost From Order-Ahead Tech Partnership

Retail TouchPoints

Roaming Hunger , an online marketplace that connects food trucks with events and brands, has partnered with Sleek , a skip-the-line solution provider, to launch an online ordering system for mobile food businesses. Mobile businesses will now be able to take orders in advance even if they serve multiple locations. Additionally, rather than charge small businesses for using their solutions, Roaming Hunger and Sleek will share revenue from the fees paid by shoppers who order ahead using their tools

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Francesca's files for bankruptcy, pursues a sale

RetailDive

The apparel retailer, which struggled for years as mall traffic dwindled and demand for clothing ebbed, may close more stores.

Apparel 108
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Meijer Launches Same-Day Delivery in 6 States

Retail TouchPoints

Meijer has partnered with Instacart to offer same-day delivery to homes near its stores in Michigan, Ohio, Indiana, Kentucky, Illinois and Wisconsin. The partnership will cover thousands of grocery products and household essentials as well as a broad selection of general merchandise, across categories including home décor, toys and crafts, garden, sports and outdoor, office and electronics.

Outdoor 157
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Are you ready for the tax implications of a holiday surge?

RetailDive

Here are three ways automated tax partners help retailers proactively understand and manage holiday tax obligations.

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Kikkoman supports Chinese New Year with TV campaign

TalkingRetail

Soy sauce brand Kikkoman is rolling out a Chinese New Year campaign, in a move designed to “remind consumers of Kikkoman’s versatility as an all-purpose seasoning as well as a dipping sauce”. The campaign consists of 20- and 30-second adverts feature the strapline “Food Loves Kikkoman”. The adverts will launch on 18 January and will.

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Retail Therapy: Lady Gaga and Mariah Carey lean into their sweet sides

RetailDive

With the holiday season well underway and consumers reaching for more treats, the celebrities each launched cookie products.

Retail 75
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Costcutter helps retailers cut waste with trial of app to help consumers buy unsold food

TalkingRetail

Costcutter is helping some of its retailers reduce waste by testing a pilot scheme using an app to help them sell food on the day of expiry. The initiative, which features the app, Too Good To Go, is being tested in 20 company-owned and independent outlets to see how effective it can be dealing with food.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The US economy lost nearly 10M jobs since February

RetailDive

Employers failed to add enough jobs in November to ease the fallout from the pandemic, leaving consumers cautious about holiday spending.

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Top independent forecourt operator expands business empire with six more sites

TalkingRetail

Motor Fuel Group (MFG), the UK’s largest independent forecourt operator, has acquired six sites in the Lake District from AUK Investments. The purchase of three BP and three Shell forecourts means that MFG now operates 911 forecourts across the UK – reinforcing its position as the nation’s biggest independent group. William Bannister, chief executive officer.

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Petco files to go public

RetailDive

The pet category, one of the few beneficiaries of the pandemic, has seen increased sales and demand.

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Retailers fear abuse from shoppers as festive period gets into gear

TalkingRetail

More than one in five retailers are worried about verbal or physical abuse from customers during the festive season as the impact of months of lockdown increases shop floor tensions. Independent research commissioned by Premier Foods has highlighted the biggest worries and concerns for retailers at the end of a challenging year for the industry.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Gucci perfume opens Snapchat portal to virtual 'garden of dreams'

RetailDive

After exploring the augmented reality garden, users are steered toward the luxury brand's website to purchase Bloom fragrances directly.

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Walmart paying hourly associates one-time bonus

RetailWire

Walmart will pay full-time hourly workers in the U.S. a one-time bonus on Dec. 24 of $300 and part-timers $150. The bonus will be the fourth the retail giant will pay out this year. Critics of the chain say the bonuses do not sufficiently reward hourly workers for pay rates that are below significant retail competitors.

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Walmart pays out bonuses, extends emergency leave policy for workers

RetailDive

It's the retailer's fourth time giving out bonuses since the start of the pandemic.

Retail 71
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Job growth slowed well below expectations in November

RetailWire

Economists were looking for 440,000 new jobs in November and not the 245,000 that were added to the economy. The unemployment rate, which fell to 6.7 percent from 6.9 percent in October, is also seen as misleading as around half-a-million people left the workforce in November and are no longer counted in the government’s statistics.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Belk offers virtual festivities for the holidays

RetailDive

Activities include phone calls from Santa, a social media decorating contest and surprise gift cards tied to its in-store and curbside pickup services.

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Employers wonder if they can require workers to get immunized against the virus

RetailWire

Employers are looking into how they can encourage employees, or possibly issue mandates, to make sure they are immunized for COVID-19 now that delivery of vaccines are on the horizon. “You’re going to have a lot more people who are lacking comfort about safety” said Brett Coburn, a lawyer at Alston & Bird. “Add on top of that the political issues that have unfortunately taken over.

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Pandemic closures hit Ulta's loyalty member growth in Q3

RetailDive

Usually a strong suit, the beauty retailer's loyalty growth was down year over year in a quarter that continued to be hurt by COVID-19 trends.

Retail 57
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The ECF Benchmark: A Performance Index for Store Owners

eCommerceFuel

How can we arm the “rebel force” or smaller merchants with the similar AI and data sets that Amazon has? In this episode, Jake Cook, co-owner of Tadpull.com , explains this and more. Listen in as we cover topics such as the benefit of creating an index, what metrics an index tracks, and how this can help the community going forward. Jake also shares what it was like cruising around the USA in a van over the summer during a pandemic.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib