Forrester eCommerce
MARCH 2, 2021
An innovative management culture provides a strong purpose, creates diverse and cross-functional teams, focuses on the customer as the center of business activity, and embraces transparent communication with the organization.
BigCommerce
MARCH 2, 2021
The prospect of expanding into cross-border ecommerce can undoubtedly be tempting for any business.
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Forrester eCommerce
MARCH 2, 2021
Despite an ever-expanding universe of marketing channels and complexity, the creative process utilized by most marketers and agencies has remained unchanged for nearly a century. Creativity in today’s marketing and agency setting is reliant upon instincts. “Marketing itself is intuitive,” says Doug Zanger, of The Martin Agency. Yet, an intuition approach alone to creativity produces […].
Retail TouchPoints
MARCH 2, 2021
Before any of us confronted the new reality of a global pandemic, retailers were already interested in the potential benefits of frictionless technology. From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Now, they have the added appeal of more hygienic shopping as well.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
MARCH 2, 2021
Pretty soon, we’re going to start booking business travel again, but after the initial endorphin release, how much will we have learned from selling in a WFH world? In his latest blog post for Forrester, Peter Ostrow shares his thoughts on how sales leaders can find the right balance of the “next normal.”.
Retail TouchPoints
MARCH 2, 2021
Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Current COO John Harper, who has with Macy’s for more than 35 years, will leave the company on Aug. 1, 2021. Additional leadership changes include: With the elimination of the COO role, Chief Stores Officer Marc Mastronardi and Chief Supply Chain Officer Dennis Mullahy will report direct
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Retail TouchPoints
MARCH 2, 2021
Walmart will drop the $35 minimum order requirement for its Express delivery, letting shoppers receive any purchase within two hours for a fee of $10. Walmart+ members only need to pay the $10 Express fee, while other shoppers can add it to any existing delivery charge. Express delivery is currently offered in nearly 3,000 Walmart stores, which together reach nearly 70% of the U.S. population.
Kissmetrics
MARCH 2, 2021
Facebook might have started as a way to connect college students, but today it is a full-fledged search engine, much like Google or Bing. The social media giant’s rise to search engine status includes the addition of advanced features, like Facebook search operators. What are Facebook search operators, and why should you care about them? Search operators are a powerful tool for filtering search results, but they also have added benefits for marketers and business owners.
Retail TouchPoints
MARCH 2, 2021
Digital advertising platform Cardlytics has acquired cash-back offers platform Dosh for $275 million in cash and stock. Cardlytics runs banking rewards programs for financial institutions that are designed to allow marketers to identify new customers and increase loyalty from within banks’ online and mobile channels. To date, Cardlytics has provided more than $500 million in cash back to consumers in partnership with advertisers across a variety of industries, including retail, restaurant, telec
Retail Technology Review
MARCH 2, 2021
nsign.tv has launched a new version of its omnichannel communication platform for Retail, which has already been implemented by more than 150 companies in more than 25 countries to digitally transform their physical spaces.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
MARCH 2, 2021
Best Buy will lay off 5,000 mostly full-time employees and hire 2,000 part-time workers, including offering jobs to many of those being let go. The retailer is seeking to be “more responsive and flexible as we continue to refine our operating model going forward in response to the incredibly rapid change and how customers want to shop with us,” said CEO Corie Barry during an earnings call.
Omnisend
MARCH 2, 2021
Reading Time: 10 minutes. When was the last time you opened a package from a brand and though to yourself, “Wow!”? For those of us who have had an exceptional unboxing experience, it’s truly unforgettable. Whether the experience reinforced the sense of luxe, reacquainted you with whimsy, or delighted you enough to break the humdrum of opening typical Amazon cardboard, the unboxing experience can keep your product in your customer’s mind long after they’ve tossed the box.
Retail TouchPoints
MARCH 2, 2021
David’s Bridal is partnering with online men’s formalwear brand The Black Tux to create a one-stop-shop experience for its customers. The exclusive partnership allows David’s Bridal to expand its digital competencies and positions the brand as a fully comprehensive wedding and special occasion resource. The Black Tux gains a brick-and-mortar presence with dedicated space in David’s Bridal retail stores as well as omnichannel marketing support.
Wiser
MARCH 2, 2021
You need to connect with shoppers inside brick-and-mortar retail stores, whether you’re a brand manufacturer or a retailer, whether your reach is national, regional, at the biggest big-box stores, or the smallest mom-and-pop shops. The good news is that there is a way to get visibility into any physical store locations: retail audits. What are retail store audits?
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
SellBrite
MARCH 2, 2021
Your Shopify store is all set up, and you’re ready to make some sales. The only problem? No one is visiting your store, so you’re not getting any business. You may have incredible products and a beautifully designed website, but none of this matters if customers can’t find your store. Sixty-eight percent of online experiences start on a search engine, and nearly half of online shoppers begin their purchasing journeys on search engines.
TalkingRetail
MARCH 2, 2021
Mars Food UK is running its first ever on-pack competition across its Dolmio range, in partnership with savings membership club The Digital Rewards Group. The “Stay-at-home” promotion is offering shoppers the chance to win a three-month Kids Pass UK membership, offering them exclusive discounts and offers on education, streaming, audio and food services, including the.
RetailDive
MARCH 2, 2021
A year ago, the retailer acquired 30 stores from Papyrus as that gift seller was liquidating. And then the COVID-19 pandemic derailed its growth.
ecomdash
MARCH 2, 2021
Learn how Amazon trademark infringement can affect your online business. We discuss the steps to fight a complaint against your seller account. The post Amazon Trademark Infringement 101 – Protect Your Online Business appeared first on Ecomdash.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
MARCH 2, 2021
Dunn's minamalistic approach to home goods has a devoted community of collectors who hunt, and sometimes compete, for her products at off-price retailers.
TalkingRetail
MARCH 2, 2021
Nisa partners have to date raised more than £100,000 for local causes using Making a Difference Locally (MADL) collecting tins in their stores. Funds were raised via more than 1,000 tins in stores across the UK and Ireland, for retailers to donate to a local good cause of their choice through Nisa’s charity. Making a.
RetailDive
MARCH 2, 2021
Kohl's CEO Michelle Gass said a third of those new visitors were millennials, but hasn't revealed just how much the extra traffic actually drives sales.
Ecommerce Guru
MARCH 2, 2021
Time moves easily. People’s lifestyles, tastes, and desires change as time passes. In terms of finding ways to enhance their quality of living, people are becoming more innovative. Those who used to make regular use of stuff for their self-use and ease are now selling them to markets to gain. The handmade or homemade crafts culture has developed from a tiny niche to a full-fledged industry over the past few years.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
MARCH 2, 2021
The departure and arrival of certain top executives suggests major changes afoot for the department store's physical and digital strategies.
Korona
MARCH 2, 2021
Whether you’re a student, a parent, a hustler, or someone just looking for a side project to get off the ground, you’ll need a little spare cash to get started. But there are some great small business ideas that are a whole lot cheaper than you might have imagined. And some of them can be done in your spare time in between other obligations. . True entrepreneurs muster the guts to turn a passion into a business.
RetailDive
MARCH 2, 2021
The mass merchant's digital sales during the year ballooned by nearly $10 billion, while its same-day services increased by 235%.
Omniconvert
MARCH 2, 2021
CLV is an extremely valuable metric for the success of your business, so calculating customer lifetime value should be a priority. Learn how! The post What is CLV? appeared first on Omniconvert Ecommerce Growth Blog.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
MARCH 2, 2021
Like other activewear brands, the company is shifting its focus toward digital engagement and benefiting from the home workout trend.
Omniconvert
MARCH 2, 2021
Ecommerce is dynamic, and you have to capture that dynamic and the factors that affect the growth of CLV. Like the fire, you have to analyze the transitions from moment to moment to have the whole picture. The post Twelve practical strategies to increase your Customer Lifetime Value appeared first on Omniconvert Ecommerce Growth Blog.
RetailDive
MARCH 2, 2021
A number of retailers are ramping up their cashierless payment systems as more tech companies offer the capability.
TalkingRetail
MARCH 2, 2021
The Food Foundation is urging the government to make food security a priority in recovery planning and move away from short-term solutions, food banks, and emergency food aid. The call comes as a Food Foundation report, released as part of the #EndChildFoodPoverty campaign spearheaded by Marcus Rashford, shows that the problem of household food insecurity.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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