Forrester eCommerce

JULY 30, 2021

Yesterday evening, Qualtrics announced that it’s acquiring Clarabridge in an all-stock deal worth $1.125 billion. This is a great move for Qualtrics. In one swoop, it has secured the best-in-class analytics capabilities that will define the future of voice-of-the-customer programs as firms decrease their reliance on surveys and focus instead on understanding customers based on […].

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Customer Management Marketing Customer Experience 523

Retail TouchPoints

JULY 30, 2021

The U.S. Centers for Disease Control and Prevention has changed its mask guidance to recommend that all people wear a mask indoors in areas with “substantial and high transmission” of COVID-19. The change is just beginning to trickle down to retailers, with Apple and Walmart among the first to announce that they will require masks in-store. The renewed concerns stem from the highly contagious COVID-19 delta variant and the large number of unvaccinated people in the country.

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Recommendation Retail Consumer Customer 317

Kissmetrics

JULY 30, 2021

When you’re trying to drive traffic to your website and generate new leads, the goal is to make your content as attractive as possible. After all, with so much competition out there, it’s important you stand out from the crowd and grab someone’s attention right away, right? The answer’s yes! Just like you spend time and energy creating visually appealing content for users to enjoy, you shouldn’t forget the finer details: namely, your links.

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Social Media Mobile Marketing Management 280

Retail TouchPoints

JULY 30, 2021

November might seem far away, but the fact is, brands and retailers in China have already been preparing for the world’s biggest shopping event — known interchangeably as Singles’ Day, Double 11 or 11.11 — for months. Last year, with the Chinese economy beginning to recover but travel still restricted, Alibaba extended the previously one-day event to 11 days.

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Events Merchant Services B2C Payment Services 279

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Omniconvert

JULY 30, 2021

We asked 21 experts to share their scenarios for this new era of consent we’re all about to enter. Discover how marketing will evolve. The post How will marketing evolve in the era of consent? appeared first on Omniconvert Ecommerce Growth Blog.

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Marketing Blog eCommerce Customer 148

Retail TouchPoints

JULY 30, 2021

The U.S. Centers for Disease Control and Prevention has changed its mask guidance to recommend that all people wear a mask indoors in areas with “substantial and high transmission” of COVID-19. The change is just beginning to trickle down to retailers, with Apple and Walmart among the first to announce that they will require masks in-store. The renewed concerns stem from the highly contagious COVID-19 delta variant and the large number of unvaccinated people in the country.

Recommendation 143

Recommendation Retail Consumer Customer 143

TalkingRetail

JULY 30, 2021

PepsiCo is set to launch an on-pack competition for its Doritos Dippers brand. Kicking off on 9 August and running until 17 October, the competition will give shoppers the chance to win a grand prize of £20,000, as well as opportunities to win £200 every day. To enter, shoppers will need to buy a pack. This story continues at Cash prizes on offer with Doritos competition.

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Retail 105

RetailDive

JULY 30, 2021

The apparel maker owes millions of dollars in royalty money to brand owners. In Ch. 11, the company aims to sell itself off piecemeal.

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Apparel 120

Ecommerce Guru

JULY 30, 2021

What is the first inquiry which popped up in your mind when you decided to make an ecommerce website? Are you wondering about the website design or thinking about the market planning? None of this is essential. The most important thing is usually the cost of an ecommerce website. Do not worry. By reading this blog, you can get a clear idea about this.

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eCommerce Blog Marketing Web Design 98

RetailDive

JULY 30, 2021

Apprl allows companies to create social shopping content and track campaign results as the payments company increases its marketing services.

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Payment Services Retail Marketing 113

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Blue Winston

JULY 30, 2021

We cooperate with agency Bluebird Media and we asked Senior Digital Strategist David Sundberg how the PPC tool is used in the agency. Hi David, can you explain to us more about your agency Bluebird Media? We are a performance agency focusing on traffic acquisition, analytics, data science and creative services. We are currently 46 specialists in three offices: Stockholm, Helsinki and Oslo.

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PPC Workshop eCommerce Management 98

RetailDive

JULY 30, 2021

The e-commerce giant is seeing big revenue boosts from services outside of its online or store-based product sales.

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eCommerce 120

TalkingRetail

JULY 30, 2021

The driver shortage is continuing to affect deliveries to stores, with dairy giant Arla the latest to report problems. The firm’s UK managing director, Ash Amirahmadi, said in a BBC interview that the shortage, which for them started in April, could mean a summer of disruption. The milk company’s warning came days after the baker. This story continues at Delivery driver shortage likely to continue, say suppliers and hauliers.

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Management Retail 75

RetailWire

JULY 30, 2021

Wegmans will open its first store in Manhattan on the site of a former Kmart at Astor Place. The 82,000-square-foot store will open in 2023. Wegmans operates one other New York City location at the Brooklyn Navy Yard. That store opened in 2019.

Operations 76

Operations Other Article 76

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

TalkingRetail

JULY 30, 2021

Mondel?z International has unveiled the latest additions to its Halloween line-up. New for this year are Mini Oreo Spooky Bags (£2.50; 152g), larger packs filled with eight treatsize bags of Mini Oreos, which the company said are great for both trick-or-treating and Halloween parties. The launch joins returning Spooky Oreo Rollpacks (£1; 154g) which feature.

Retail 72

Retail 72

PERQ

JULY 30, 2021

There are a lot of ways to approach multifamily marketing. From apartment advertising ideas, to outreach marketing ideas for apartments, to social media marketing, there’s a lot of content you can create to keep your multifamily property ahead of the competition and on top of rental prospects minds. DESIGNED FOR ENGAGEMENT. One of the best ways to increase traffic apartment community websites is to have an engaging website.

Marketing 69

Marketing Social Media Blog Events 69

TalkingRetail

JULY 30, 2021

Wales is set become the first country in the UK to relax Covid self-isolation requirements as it announced that from 7 August fully vaccinated adults with no symptoms may continue to work after they have been ‘pinged’. This means that shopworkers will have government approval for working provided they take two PCR tests on day. This story continues at Wales leads the UK in relaxing Covid self-isolation rules.

Retail 59

Retail 59

PERQ

JULY 30, 2021

Unified Residential, like most multifamily companies, saw a dramatic increase in online leads while having limited onsite team members because of the pandemic. Dalia Kalgreen, Director of Marketing, knew she needed to find a solution that would increase their operational efficiency while still maintaining a personalized, high-touch experience for prospects.

Operations 69

Operations Improvements Channel Management 69

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

eCommerce CEO

JULY 30, 2021

If you sell products online, you should add Amazon selling to your must-do list. Amazon is a vital selling site that draws in an impressive customer base. In fact, 150.6 million mobile users accessed the Amazon app in September 2019. When you use a popular shopping site like Amazon, there is no limit to the … 21 Best Products to Sell on Amazon Read More ».

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Mobile Customer eCommerce 52

RetailWire

JULY 30, 2021

Conor Flynn, CEO of Kimco Realty, said his company’s shopping centers are seeing customer counts on par with numbers prior to the outbreak of the novel coronavirus pandemic. The company, which operates about 400 grocery-anchored shopping centers in the U.S., has seen an increase in its occupancy rates as the domestic economy reopens.

Operations 52

Operations Customer Article 52

eCommerceFuel

JULY 30, 2021

You probably spend anywhere from 6 to 10 hours every day sitting in front of your computer screen, and your ability to use that machine well dictates not only how productive you are, but how well your business does. But how often do we really sit and think about how well our computer is set up, how well it’s optimized, and how efficient we are at using it?

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Shopify Recommendation Technology eCommerce 52

RetailWire

JULY 30, 2021

Target announced that it will offer bonuses to eligible full- and part-time associates at its stores as well as staff that support its customer and employee contact centers. “Our team members continue to deliver each and every day for?our?guests?and one another,”?said?Melissa Kremer, Target’s chief human resources officer, in a statement. “Our culture, strategy and success would not be possible without our?

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Customer Article 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

PERQ

JULY 30, 2021

There are a lot of ways to approach multifamily marketing. From apartment advertising ideas, to outreach marketing ideas for apartments, to social media marketing, there’s a lot of content you can create to keep your multifamily property ahead of the competition and on top of rental prospects minds. DESIGNED FOR ENGAGEMENT. One of the best ways to increase traffic apartment community websites is to have an engaging website.

Marketing 41

Marketing Social Media Blog Events 41

RetailWire

JULY 30, 2021

Albertsons’s first quarter same-store sales were down 10 percent as it went up against tough year-over-year comparative numbers related to the novel coronavirus pandemic. The grocery giant did report gains on a two-year comparative basis as store and online sales remained strong. Albertsons continues to expand services such as its Drive Up & Go curbside pickup program.

Article 40

Article 40

Dynamic Yield

JULY 30, 2021

Personalization across the customer journey: Breaking down data silos Currently available on demand About the Talk: Join Dynamic Yield’s Channels Manager, Parker Block, Tealium’s Director of Partner Solutions, Josh Wolf, and Blue Moon Digital’s Senior Web Analytics Strategist, Jenna Masterson, for an analytics exploration into audience behavior and how to best use data to inform […].

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Customer Channel Information Management 36

RetailWire

JULY 30, 2021

Danny Meyer, CEO of Union Square Hospitality, which operates restaurants in New York and Washington, D.C., said all employees and dine-in customers will need to show proof of being vaccinated against COVID-19 to enter. Shake Shack, which is part of the company’s portfolio, has not yet set a policy regrind vaccines.

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Customer Operations Article 40

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

Retail TouchPoints

JULY 30, 2021

Success in online sales has become a high-stakes game. On one hand, the volume of business transacted online continues to grow at a breakneck pace while it has been getting exponentially harder to connect with would-be customers. The statistics are staggering. According to recent Statista Market Outlook reports, the global transaction value of digital payments is as follows: 2020: $5.2 trillion 2021: $6.68 trillion by year end (forecast) From 2020 through 2025, transaction value will likely grow

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Marketing eCommerce Payments PPC 279

RetailWire

JULY 30, 2021

Warby Parker co-founder Dave Gilboa says that succeeding online and in stores requires identifying and solving customer friction points while continuing to look for opportunities to innovate in line with changes in consumer behavior.

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Consumer Customer Article 40

Korona

JULY 30, 2021

As marketing continues to move to the digital world, search engine optimization (SEO) strategies for businesses become more and more important. And it’s critical for just about every business type. It’s perhaps most important for eCommerce retailers. Online selling has exploded due to consumer demand. And the landscape is more competitive than ever.

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SEO eCommerce Retail Shipping Costs 52

RetailWire

JULY 30, 2021

Kroger is looking to reconnect with former customers who moved to Florida from states where the grocer has stores. It is doing that by opening a 375,000-square-foot automated fulfillment center that will deliver online orders to customers in the Sunshine State.

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Fulfillment Customer Article 40

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail