Thu.Aug 25, 2022

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The State Of VSM: Five Things We Like

Forrester eCommerce

In 2020, Forrester’s Now Tech: Value Stream Management Tools, Q2 2020, report featured 12 vendors with a stand-alone or integrated VSM solution. Two years later, this market has nearly doubled: The Value Stream Management Landscape, Q3 2022, covers 22 fully featured VSM vendors. More vendors means more competition and more innovation, which is good for […].

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4 Ways Brands Can Prepare Their Email Marketing Program for BFCM

Retail TouchPoints

Black Friday and Cyber Monday (BFCM) are right around the corner, and many ecommerce brands are already planning for another uncertain year. Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands.

Marketing 334
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What Happens To Trust In Times of Economic Volatility?

Forrester eCommerce

In times defined by extraordinary political and social instability, customers, employees, and partners increasingly turn to businesses they can believe in, and that give them confidence in their future actions based on a clear set of values.

Customer 370
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WSJ: Bed Bath & Beyond Boosts Liquidity With $375M Loan

Retail TouchPoints

Bed Bath & Beyond (BB&B) has secured a $375 million loan, according to the Wall Street Journal. Citing sources familiar with the matter, WSJ reported that the retailer has selected a lender following a marketing process conducted by JPMorgan Chase & Co. The loan will provide BB&B with greater liquidity and give a confidence boost to suppliers regarding shipping items to the retailer.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Evolving Buyer Behaviours In Asia Pacific: What Do Desserts Have To Do With It?

Forrester eCommerce

Buying behaviour around the world has changed significantly, accelerated by the pandemic. Within the Asia Pacific region, marketers and sellers must be prepared to adapt to these changes and deliver what their buyers demand. Every year, Forrester fields a global survey to purchase decision-makers to find out what it is that makes them buy. We […].

Marketing 195
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New ‘Big & Bulky’ Instacart Service Offers Same-Day Fulfillment on Larger Items

Retail TouchPoints

Instacart has introduced a new Big & Bulky fulfillment service nationwide for same-day scheduled delivery of larger products, which customers can purchase alongside smaller items such as their groceries. The service is available via the Instacart App and Instacart Platform-powered websites through Instacart’s Carrot Delivery solution, which offers end-to-end fulfillment solutions for retailers.

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Product Attribute Solution Provider Lily AI Closes on $25 Million Funding Round to Reach New Retail Partners

Retail TouchPoints

Product attributes platform Lily AI has closed a $25 million Series B financing round with participation from Canaan Partners, Conductive Ventures, Sorenson Ventures and NEA, among others. The solution is designed to inject an enriched, customer-centered product taxonomy across the existing retail stack. Lily AI aims to take the language of the customer across the entire retail ecommerce value chain in order to provide retailers with one tool that impacts all systems.

Retail 277
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Running Twice As Smart: A CMO Growth Primer For An Economic Downturn

Forrester eCommerce

It takes all the running you can do to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that! — “Alice in Wonderland” Run Twice As Smart We sit in the penumbra of a pandemic, on the cusp of a recession. In these […].

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Dollar Tree Taps Walmart Vet for CFO as it Prepares for Discount Hit on Margins

Retail TouchPoints

Dollar Tree has hired Walmart veteran Jeffrey Davis as its new CFO. He joins the off-price retailer as it comes off a strong quarter but prepares for a challenging second half of 2022, as Family Dollar stores accelerate discounts to help compete against other retailers who have been dropping their own prices. Davis was with Walmart from 2006 to 2018 in a number of financial leadership roles, including Treasurer, SVP of Finance and Strategy and CFO of Walmart U.S.

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Amazon Influencers 101: Could They Be Valuable for Your Brand?

Salsify

It’s no secret that Amazon is the biggest ecommerce marketplace in the world and marks the start of many shopping journeys. But its huge user base means competition is fierce. It’s often not enough for brands to sprinkle in the right keywords, pump product pages with positive reviews, and snap high-res, high-quality images.

eCommerce 120
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Selling on Multiple Marketplaces? You Need These 7 Tips

ChannelAdvisor

You hear it over and over again: “Diversify your channel mix” and “reach shoppers wherever they are.” But sometimes, that’s easier said than done. Joining new marketplaces comes with a number of challenges, from lack of channel-specific expertise to thinning profit margins. Plus, the e-commerce landscape is more competitive than ever. Yet, challenges like these shouldn’t stand in your way to multi-marketplace bliss.

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Peloton Q4 net loss widens to $1.2B as revenue plummets 28%

RetailDive

The retailer will lean into its software content in FY23, but declined to provide full-year guidance or quarterly engagement metrics going forward.

Retail 113
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4 Ways eCommerce Sellers Can Avoid Costly Stockouts

RetailMinded

Stockouts are expensive and cause significant brand damage. Here’s how you can mitigate the risks that create stockouts. Stockouts can potentially cripple an eCommerce business. A stockout occurs when a company runs out of a fast-selling product due to a lack of planning or uncontrollable circumstances such as a global supply chain issue. Either way, the eCommerce company faces customer backlash that can reduce future revenue.

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Dollar General adds 436 stores, Dollar Tree cuts prices as discounters vie for shoppers

RetailDive

The sector has an opportunity to win over new customers as inflation squeezes household budgets.

Customer 128
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Top 9 Digital Marketing Strategies for the Educational Industry

Digital Doughnut

The education sector plays an important role in the growth of any country. Similar to other industries, promoting the educational sector through digital marketing will attract more students to your schools or colleges. Online marketing is essential when recruiting new students. Consider, for example, visitors to events such as an open day. Best digital marketing services for the education industry will help to draw a marketing plan to stand out among all types of educational institutions.

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Victoria’s Secret Q2 sales tumble as shoppers curtail store visits

RetailDive

After a year on its own, the lingerie retailer is regaining market share but may have trouble meeting even lowered estimates for the year.

Marketing 100
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How Birthday Drinks Sparked an idea for a Zero-Alcohol Brand

Smile.io

This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. Check out the full series here. It seems like everywhere we turn there is alcohol being pushed in front of us. Whether it’s being advertised, a new alcohol brand popping up, or drinks being served at every social setting. One drink turns into two and two turns into three and the next thing you know you have a full-blown hangover (sometimes).

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Instacart launches delivery for large items

RetailDive

With the new “Big & Bulky” service, the e-commerce provider is offering same-day and scheduled delivery of grills, furniture and other items.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How To Build Up A Robust Customer Experience In Your Ecommerce Business In India?

Ecommerce Guru

They say starting your own ecommerce business requires nothing but hard work and an entrepreneurial mind! But is this all enough? Maybe not. Suppose you successfully established a business, then what’s the next step? You cannot sit here looking at your business running down and down, even after putting in so much effort. Right? An ecommerce business in India will be at its best when it can provide a great user experience to its visitor!

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The Backroom: The remains of Sears

RetailDive

Senior Reporter Ben Unglesbee discusses his recent trip to one of the few remaining Sears department stores in the country.

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Amazon Care is being shut down in surprise move

RetailWire

Amazon.com is closing Amazon Care, the company’s in-person and Telehealth service, at the end of the year. Amazon senior vice president of health Neil Lindsay said that the decision to close was made after feedback from the company’s large enterprise customers that it did not fill enough of their needs. The move is seen as surprising in light of Amazon’s recently announced deal to acquire One Medical for $3.9 billion, pending regulatory approval.

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Shopify adds collaboration tool to connect brands with content creators

RetailDive

The e-commerce platform is diving further into the shoppable content space as it looks to win over merchants.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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NLRB says Starbucks illegally withheld raises for union workers

RetailWire

The National Labor Relations Board (NLRB) alleges in a new complaint that Starbucks illegally held up pay raises and benefits for thousands of baristas that have joined the Starbucks Workers United union. The NLRB is seeking back wages and benefits for affected workers. Starbucks has denied the charges. “We’ve been clear in that we are following NLRB rules when it comes to unilaterally giving benefits,” said Reggie Borges, a Starbucks spokesperson.

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Walmart selects five beauty brands for Walmart Start accelerator program

RetailDive

The retailer seeks to support brands with high growth potential and compelling consumer products.

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Instacart adds same-day delivery service for furniture and electronics

RetailWire

Instacart is expanding beyond grocery to offer same-day deliveries of “Big & Bulky” products including furniture and consumer electronics. Retailers participating in the program include Big Lots, Container Store, Mastermind Toys, Office Depot, Spirit Halloween and Staples.

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7-Eleven debuts online merchandise shop in bid to be ‘more than just a convenience store’

RetailDive

The collection includes apparel and accessories inspired by the convenience store’s products, such as Big Gulp and Slurpee.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Inventory Allocation in 2022 (Definition, Methods, Tips)

Retalon

Effective inventory allocation has never been more important than it is today. With recent supply chain shocks, unpredictable consumer demand swings, and economic uncertainties looming, retailers need to ensure their inventory is in the right place at the right time. Moreover, if you’re poorly balancing inventory across your sales channels. The post Inventory Allocation in 2022 (Definition, Methods, Tips) appeared first on Retalon.

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Lowe’s pilots faster delivery for pros

RetailDive

The retailer is looking to bring products straight to home improvement professionals' jobsites.

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Abercrombie & Fitch cuts its sales and profit forecast

RetailWire

Abercrombie & Fitch has lowered its full-year sales and earnings outlook after finding itself in an overstocked position with declining demand. “We expect macro headwinds to persist and have taken action to adjust receipts across brands to fuel winning categories for late fall and holiday… We have right-sized the Hollister inventory receipt plan for holiday and beyond,” CEO Fran Horowitz said.

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Qurate Retail creates chief transformation officer role

RetailDive

CFO Jeffrey Davis resigned from his position. Meanwhile, the company launched a role that will focus on accelerating its turnaround strategy.

Retail 67
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio