Retail TouchPoints

OCTOBER 5, 2022

Stranger Things recently reminded us how incredibly different the standard for the American retail experience was just a couple decades ago when much of social life centered on shopping malls. Recently, we’ve seen a retail identity crisis, with much-hyped DTC brands and big tech giants reinventing experiences off the halo effect of the Apple retail revolution — with sometimes successful, oftentimes questionable, outcomes.

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Retail Fashion Technology Banking 276

Forrester eCommerce

OCTOBER 5, 2022

When determining Forrester’s Technology Strategy Impact Award finalists, we look for stories of customer-obsessed transformations driven by the technology organization. The companies recognized in this award are executing a future fit technology strategy that enables their company to quickly reconfigure business capabilities to meet future customer and employee demands with adaptivity, creativity, and resilience.

Technology 195

Technology Customer 195

Retail TouchPoints

OCTOBER 5, 2022

Allbirds is expanding its retail partnerships by selling 11 Allbirds footwear styles in 41 REI stores and via the outdoor retailer’s website. Known for its commitment to sustainability, Allbirds has been fortifying its brick-and-mortar presence since its IPO in November 2021. In May 2022, the footwear and activewear brand partnered with Nordstrom as the retailer sought to expand its sustainable offerings.

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Sporting Goods Outdoor Operations Supplies 280

Forrester eCommerce

OCTOBER 5, 2022

Technology expertise, credibility, and data drive tech buyer decisions. Find out more in our latest blog.

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B2B Blog Technology Operations 195

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

OCTOBER 5, 2022

Home Depot and Staples veteran Prat Vemana is set to join the Target leadership team on Oct. 31, 2022, as EVP, Chief Digital and Product Officer. Vemana, who will report to Chief Guest Experience Officer Cara Sylvester, is tasked with overseeing all of Target’s digital business, which currently represents 20% of the retailer’s total operations. Specific areas of responsibility will include site merchandising, user experience, digital operations and product and the retailer’s third-party marketpl

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Operations Mobile Consumer Management 244

365 Retail

OCTOBER 5, 2022

With over 200,000 terminals deployed worldwide, YUNO is one of the most widely sold POS systems in the industry. Stylish, robust and all-purpose, this universal terminal adapts to multiple business sectors. On the strength of this success, AURES decided to develop and introduce YUNO II by keeping “the best” of this emblematic POS system, namely its design and general appearance – while at the same time streamlining and modernising them; the ergonomics – as well as the p

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Payments Presentation Payment Services Improvements 105

Talkoot

OCTOBER 5, 2022

Talkoot named Fastest Implementation for 6 straight seasons in G2’s PIM category Anna Rillahan Talkoot Chief Growth Officer Talkoot was awarded G2’s Fastest Implementation badge for Fall 2022 in the Product Information Management category, beating out competitors like Salsify, Plytix, Akeneo, and Sales Layer. This is our 6th consecutive season since summer of 2021 that customers have rated us the fastest implemented PIM software.

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Outdoor Information Management Marketing 88

Retail TouchPoints

OCTOBER 5, 2022

Sundays Los Angeles pop-up Photo courtesy of Sundays. ‘Somewhere in America’ Japan installation Photo courtesy of Coach. Beyond Yoga’s Los Angeles pop-up experience Photo courtesy of Beyond Yoga. Despite their temporary nature, pop-up shops are intended to make a lasting impression on visitors through offering extraordinary consumer journeys.

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Arts Home Furnishings Consumer Workshop 223

Digital Doughnut

OCTOBER 5, 2022

From crossed wires to glacial file transfers, hybrid work has made creating and managing digital content more challenging for many businesses. As traditional ways of working become a thing of the past, digital asset management (DAM) platforms are helping companies ramp up productivity and prepare for the future.

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Management B2C B2B Operations 98

Retail TouchPoints

OCTOBER 5, 2022

Amazon has launched Amazon Catalytic Capital, an initiative that will invest $150 million in venture capital funds, accelerators, incubators and venture studios that provide funding to entrepreneurs from underrepresented backgrounds, primarily at the pre-seed/seed stage of venture capital funding. The company will invest in funds that focus on Black, Latino, Indigenous, women, and LGBTQIA+ founders and expects to support more than 10 funds and over 200 companies in the next year.

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Beauty and Health Retail Other Customer 162

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

OCTOBER 5, 2022

Despite regulatory uncertainties, BNPL won’t disappear anytime soon, writes Kendrick Sands, head of consumer finance research at Euromonitor International.

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Consumer 97

eCommerce CEO

OCTOBER 5, 2022

Selling an ecommerce business can be a very profitable move. You can use the proceeds to invest in other projects, launch new ecommerce business websites, Read more.

eCommerce 87

eCommerce Other 87

RetailDive

OCTOBER 5, 2022

In 2015, the retailer made waves for its decision to forgo sales on the biggest shopping day of the year. Now it’s tradition.

Retail 104

Retail 104

Forrester eCommerce

OCTOBER 5, 2022

Automation has been an important tool in the manufacturers’ toolbox for centuries. From steam-powered looms to cutting-edge industrial robots, hardware automation arrived first and continues to expand. Over the past decade or so of ‘Industry 4.0’ software automation has also grown, with machine learning and artificial intelligence embedded in more and more processes.

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Customer 69

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

OCTOBER 5, 2022

Analysts pointed to weakening demand and record inventory levels, an unfortunate mix for the industry’s profit prospects.

Retail 97

Retail 97

Prisync

OCTOBER 5, 2022

Black Friday and Cyber Monday are established worldwide as the most popular sales periods in.

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eCommerce 81

RetailDive

OCTOBER 5, 2022

The move comes weeks after the e-commerce giant hit the brakes on an ambitious expansion of its warehouse capacity.

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eCommerce Operations Retail 98

ChannelSale

OCTOBER 5, 2022

Unique features avoid the multi-channel platform because it allows product scalability among the customers. The software is empanelled with various sites to facilitate listing of the products. It enables easy tracking of the products and the competitors on the site and gaining insights from their listings. The product description can be edited to meet the industry standard.

Shopify 52

Shopify Channel Multi-channel BigCommerce 52

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

OCTOBER 5, 2022

Along with purchasing used goods, consumers are changing other shopping habits in response to inflation.

Gifts 98

Gifts Consumer Other 98

RetailWire

OCTOBER 5, 2022

Chick-fil-A moves cars through its drive-thrus faster than other fast food operators, according to research by Intouch Insight. Chick-fil-A also tied with Carl’s for the top spot when it came to filling orders correctly.

Operations 52

Operations Other Article 52

RetailDive

OCTOBER 5, 2022

More brands and retailers are experimenting with the metaverse platform to appeal to younger consumers.

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Consumer Retail 98

RetailWire

OCTOBER 5, 2022

Christmas shopping is going to be more expensive this year, which means that many consumers are cutting down their lists and removing co-workers. Only 10 percent surveyed by KPMG plan to give a gift to coworkers this holiday season, down from 12 percent last year.

Gifts 52

Gifts Consumer Article 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

OCTOBER 5, 2022

Pushing further into brick-and-mortar shopping, the commerce company faces competition from other point-of-sale providers as the volume of these transactions is expected to rise.

POS 52

POS Mobile Shopify Point of Sale 52

RetailWire

OCTOBER 5, 2022

The number of open jobs for each unemployed American fell to 1.67 in September, down from 1.9 in July. “This is still very much a job seekers’ labor market, just one with fewer advantages for workers than a few months ago,” said Nick Bunker, Indeed Hiring Lab economic research director.

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Marketing Article 52

Digital Doughnut

OCTOBER 5, 2022

Many business owners and marketers believe that product packaging is simply a wrapper - a transient, throwaway object that buyers discard soon after purchasing a product. Is it possible to make that printed paper, card, metal, or recyclable plastic work harder for your brand? Can it help you engage customers more effectively? Can your product packaging connect with your consumers' demands and desires?

Consumer 52

Consumer Marketing Customer 52

RetailWire

OCTOBER 5, 2022

Amazon.com is freezing hiring for its corporate staff in retail for the rest of the year. More than 10,000 openings had been posted as of Monday evening. According to Brad Glasser, an Amazon spokesperson, the company has many jobs available throughout the company, but he said “we expect to keep adjusting our hiring strategies in each of these businesses at various junctures.”.

Retail 52

Retail Article 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

Retail TouchPoints

OCTOBER 5, 2022

It’s 2022, and video is bigger than ever. It has become the go-to marketing medium to communicate with and reach audiences across multiple platforms. However, with so many companies leveraging the digital space for people’s attention, it’s easy for your content to get lost in all the noise. To ensure that your videos are easy for your target audience to find, they must be optimized to rank highly across SERPs (search engine results pages).

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Social Media SEO Banking Information 52

RetailDive

OCTOBER 5, 2022

Prat Vemana will lead the retailer’s digital teams as the company continues to invest in the channel.

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Channel Retail 52

RetailWire

OCTOBER 5, 2022

A federal judge last week dismissed a lawsuit brought by 52 Black former franchise owners against McDonald’s alleging that the fast food giant stacked the cards against them by placing their restaurants in low-income neighborhoods with high crime rates. The judge has given the former franchisees until Oct. 21 to file an amended complaint.

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Article 40

Forrester eCommerce

OCTOBER 5, 2022

New Principal Analyst joins Forrester in the areas of financial service, focusing on insurance and data, AI, and ML.

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Financial Services Information Technology 39

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail