Tue.Aug 30, 2022

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Counting Down To Forrester’s Technology & Innovation APAC For 2022

Forrester eCommerce

Tech Execs: It Is Time To Take The Lead, Break Boundaries & Build The Future In today’s turbulent social and economic times, more is expected of business executives than ever before. But according to our research, most organizations have yet to unlock the full potential of technology. In fact, only 20% of organizations are currently […].

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Boxed Helps Shoppers Recycle Home Products With Mail-In Program

Retail TouchPoints

Boxed has partnered with TerraCycle to enable customers to recycle packaging for any brand of home essentials and personal care products. The effort, which is sponsored by Procter & Gamble, lets users mail in waste using a prepaid shipping label available online. Once collected, the packaging is cleaned, separated by material composition and reduced to pellets that can be remolded to make new recycled products.

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5 Returns KPIs That E-commerce Businesses Must Be Cognizant Of

lateshipment

E-commerce returns have greatly evolved over the years. Businesses initially saw returns as just a cost-center for their business and planned to save a few bucks by not offering returns to their customers. Then e-commerce retailers began realizing that customers preferred to shop with businesses that offered returns and considered returns inevitable and a necessary evil that encouraged future marketing communications.

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Why Consumer Electronics E-tailers are Betting Big on Commerce Personalization

Retail TouchPoints

Consumer electronics is a rather crowded space with a swarm of brands trying to make their presence felt in every category — from wearables to televisions and headphones to laptops. Unless a shopper knows exactly what they’re looking to buy, consumers in this space often fall victim to ‘overchoice,’ a term coined by Alvin Toffler in his 1970 book Future Shock.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How To Develop Your Expansion Strategy | Salsify

Salsify

Modern consumers around the world no longer limit their shopping to retailers in their home countries. They're increasingly turning to international retail websites to find the best products that fit their needs and lifestyles.

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Davines Boosts Conversion With Personalization-Powered Social Proof

Retail TouchPoints

Among the challenges faced by eco-friendly haircare brand Davines during the COVID-19 pandemic was a loss of word-of-mouth promotion from its salon partners to their clients as these businesses shut down. In response, Davines partnered with AI-powered commerce discovery platform Coveo to develop an ecommerce strategy that compensated for the loss of its salon presence, using an AI-powered approach that personalized the customer journey and also generated “buzz” — and demand for products — via so

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With New ‘Beauty&’ Marketing Campaign, Ulta Promotes Confidence and Acceptance

Retail TouchPoints

Following on strong Q2 results, Ulta Beauty has debuted a new marketing campaign designed to “widen the lens of beauty and inspire all to reclaim beauty on their own terms.”. The campaign — titled Beauty& — kicks off this week with a national ad spot and limited edition T-shirt collection, and will be followed up by the debut of the company’s first-ever podcast this fall.

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Will inflation see a surge in supermarket loyalty schemes in the UK?

365 Retail

As Brits continue to face an inflation crisis with the cost-of-living continuing to surge, are supermarket loyalty schemes enough to retain customers? Cheetah Digital’s Jamshed Mughal, Global Head of Strategy, discusses. Are more customers likely to join loyalty schemes because of the cost-of-living crisis? According to pay.uk , most consumers have emerged from the pandemic with an unwavering sense of loyalty to the their favourite brands.

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Fontainebleau Las Vegas to Include 90,000-Square-Foot Shopping District

Retail TouchPoints

Fontainebleau Las Vegas rendering by David Collins Studio for Fontainebleau Development. Fontainebleau Miami by Peter Arnell for Fontainebleau Development. Fontainebleau Miami by Peter Arnell for Fontainebleau Development. Fontainebleau Las Vegas exterior rendering by Michael McNulty for Fontainebleau Development. Luxury destination developer Fontainebleau Development has revealed plans for a shopping district within the Fontainebleau Las Vegas that will include 35 high-end retailers across two

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GA4 Attribution: The Latest Updates on the Transition

ROI Revolution

Google Analytics (GA4) is the newest version of Google Analytics and is set to replace Universal Analytics on July 1, 2023. At that time, UA will stop collecting new data, and GA4 will be required for all Google Analytics tracking purposes moving forward. In this blog, we’ll reveal all the latest news you need to know about the transition to GA4 and how your brand can be prepared.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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The New 40 Under 40: Retail Leaders Driving Industry Progress

Retail TouchPoints

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Best Buy US sales slide 13% as inflation, discounting take toll

RetailDive

The retailer is trying to navigate volatility as strong demand in electronics subsides and other players clear out their excess inventory.

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Pumpkin Spice Lattes are back at Starbucks

RetailWire

It’s Pumpkin Spice season once again as Starbucks and other companies bring back their fall flavors. Starbucks has expanded its selection of pumpkin-flavored items with Pumpkin Cream Cheese Muffin and Pumpkin Scone seasonal items. The chain’s Pumpkin Loaf is available year-round.

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FedEx terminates delivery agreements with face of Ground contractor revolt

RetailDive

Competitors “have sought to exploit” Spencer Patton's campaign for improved pay and other changes, the logistics giant said in a lawsuit.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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To Drive Trust, Minimum Viable Product Needs Minimum Viable Security

Forrester eCommerce

What does minimum viable product planning have to do with security and customer trust? Find out in this preview of our upcoming Security & Risk North America event.

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Burlington falls behind off-price rivals in Q2 as lower-income households feel inflation’s pinch

RetailDive

The retailer's struggle in the period is also a bad sign for apparel sales in general, analysts say.

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3 Ideas For Using Paper Boxes In Your Small Retail Business

RetailMinded

Packaging ensures that products are delivered safely and securely to every doorstep and store shelf, whether that be an e-commerce or any other selling business. As you can see here , packaging is important when discussing the retail industry. However, in the past few decades, packaging has served a purpose other than safety. . With audience indulgence and amusement, high-end paper boxes have changed the retail game.

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Walmart adds ‘smart garage’ company to InHome delivery program

RetailDive

MyQ, which makes technology found in 20% of household garages, will help the retailer expand its service focused on making secure deliveries.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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4 Ways To Boost Happiness And Productivity Of Your Employees

365 Retail

The happiness of your employees is one of the factors that can highly impact your overall business. If your employees are happy and enjoy going to work, they will be more productive. This way, your business will deliver better results to its clients. Keeping your employees constantly happy might seem difficult. However, all it takes is to listen to their concerns and wishes.

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Naturalizer owner Caleres taps new CFO from a.k.a. Brands

RetailDive

Jack Calandra also served as chief financial officer at Tailored Brands and held various leadership positions at Gap Inc. for over a decade.

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Redefining Data Security For The Modern Age

Forrester eCommerce

Learn how to redefine data security in an age of multicloud, anywhere work, edge computing, and changing privacy regulations.

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High income shoppers have already spent nearly $9B on beauty in 2022: report

RetailDive

Gen X and millennials are leading spending, according to a report by The NPD Group.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Dispensary SEO: Best Practices

Korona

Having your dispensary website show up at the top of Google’s results has a huge impact on exposing your storefront to new customers. An extremely low amount of internet users actually click through websites beyond the first search engine return page. Thus, using search engine optimization (SEO) strategies to increase traffic towards your marijuana dispensary eCommerce website is a must for all retail businesses.

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Growing number of Americans are pro-union

RetailWire

Seventy-one percent of Americans approve of labor unions, according to a Gallup poll. Approval of unions appears to coincide with a tight labor market in which workers are demanding higher wages, better benefits and improved working conditions. “Unless the labor market cools off a lot, there’s going to continue to be a lot of workers demanding collective bargaining power,” said Guy Berger, principal economist at LinkedIn.

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Bark inks deal to sell through Tractor Supply

RetailDive

The company is looking to grow its roster of wholesale partners, which already includes Walmart, Target, Amazon and Costco.

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Best Buy beats modest sales and earnings expectations

RetailWire

Best Buy reported second-quarter earnings per share of $1.54, compared to analysts’ expectations of $1.27, even as same-store sales fell 12.1 percent. Wall Street was expecting Best Buy’s comp sales to decline 12.6 percent.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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What is Agile Methodology? And Why is Every Software Company Moving to Agile Methodologies?

Digital Doughnut

Nowadays, technology has become a deep-rooted part of human life. Both for a single user and a company, it is near impossible to get things done smoothly without using technological means.

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Sales of person-to-person secondhand goods are picking up

RetailWire

Consumers are looking to get around inflation by buying more secondhand goods from one another. “While recommerce has become popular in culture with its use for clothing resale, our research found that 76 percent of items bought and sold pre-owned are not apparel and instead fall into the categories of electronics, furniture, home goods, home improvement, sporting goods, outdoor equipment and auto parts,” said OfferUp CEO Todd Dunlap.

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NRS and Bringg Partner to Support Local Home Delivery for 19,000+ Independent Retailers

Retail TouchPoints

Delivery management platform Bringg and National Retail Services (NRS) , a POS platform designed for independent retailers such as convenience stores and bodegas, have partnered to provide home delivery services to smaller businesses. Through Bringg’s Delivery Hub, the partnership will support the sourcing and management of external home delivery services offered by hundreds of carriers for the more than 19,000 NRS retailers across the U.S. “[We’re excited to join NRS] on their mission to

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Red Lobster executive to lead Union Square Hospitality Group

RetailWire

Chip Wade has gone from being in charge of 704 Red Lobster restaurants in North America to replacing Danny Meyer as CEO of Union Square Hospitality Group. Mr. Meyer will continue to offer input on menus and expansion strategies as chairman of the board.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib