Retail TouchPoints

MAY 23, 2022

Lane Bryant and JCPenney are each launching new collections with social justice in mind. Lane Bryant will add a dedicated Pride collection to its Cacique Intimates apparel brand, while JCPenney will launch a Juneteenth collection from its Hope & Wonder private label line. Lane Bryant will further support Pride Month with a digital campaign featuring Lane stylists who work in the retailer’s stores and are part of the LGBTQ+ community.

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Events Apparel Management Retail 288

My Wife Quit Her Job

MAY 23, 2022

Today I’m doing a solo episode to tell you the story about why I eventually quit my $300k/year job and closed the book on my 21-year engineering career. Unlike most people, I really loved my job and the exact story of why and how I left was kind of funny. Ultimately, the reason why I quit wasn’t about the money and in this episode, I will share with you 8 important life lessons that I learned along the way.

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Books 251

Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”.

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Payment Services Small Business Retail Shopify Gifts 258

Forrester eCommerce

MAY 23, 2022

Microsoft recently announced Defender Vulnerability Management is available in a 120 day public preview as as a standalone, EDR-agnostic option. Defender for Endpoint Plan 2 customers have the option to purchase new add-on capabilities, while Defender for Endpoint Plan 1 customers will need to purchase the full standalone version. This release is further evidence of […].

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Management Customer 195

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

MAY 23, 2022

The self-proclaimed “original sneaker resale marketplace,” eBay says its sells 14 pairs of sneakers every minute. This Memorial Day weekend, eBay will bring some of its most coveted sneaker styles to the streets with a pop-up shop on LA’s Fairfax Avenue curated by musician and sneakerhead Offset. Called “Wear ‘Em Out,” the store will do something unusual in the world of sneaker collecting — encourage shoppers to actually wear the shoes they buy.

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Customer Omnichannel Retail 234

Forrester eCommerce

MAY 23, 2022

We are about three months into a conflict that has shaken the world. Many, such as the people of France and the UK, are on edge as the specter of war returns to haunt the European continent. For others, like those in the United States, virtual proximity has brought a war being fought far away […].

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Consumer Other B2C B2B 195

Forrester eCommerce

MAY 23, 2022

Fear. Uncertainty. Doubt. Also known as “appeal to fear,” fear-uncertainty-doubt (FUD) is a fallacy in which a person tries to create support for an idea (or technology) by attempting to increase fear towards an alternative. Since passage of Sarbanes-Oxley (SOX), the regulation that launched the era of compliance, technology sales have been predicated on creating […].

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Technology Management 195

GetElastic

MAY 23, 2022

Does your checkout need a checkup? For nearly all eCommerce businesses, the answer is an emphatic yes, according to Elastic Path partner, Stripe. In a recent study that surveyed leading B2B and B2B eCommerce sites and customers, Stripe discovered that 96% of sites in North America, as well as 95% in Asia-Pacific and 94% in Europe, had at least five basic errors in their checkouts.

Payment Services 146

Payment Services eCommerce Payments Social Media 146

Forrester eCommerce

MAY 23, 2022

The old outsourcing model is dead. We hear it all the time, year after year, yet the percentage of companies that outsource remains stubbornly stable. In fact, the urge to outsource while transitioning to cloud-based delivery is stronger than ever. Even today, Forrester works with clients seeking to outsource IT operations for the first time. […].

Technology 195

Technology Operations Customer 195

365 Retail

MAY 23, 2022

Braehead owned by property company SGS and asset managed by Global Mutual Properties, has announced that H&M has opened the doors to its new new Braehead store in Glasgow. H&M has re-located from its former unit to a new ground floor space, spanning 17,000 sq ft, on a 10-year lease. Visitors to the store will enjoy a new, bespoke interior, with an emphasis on creating a warmer and more relaxed environment.

Customer Experience 124

Customer Experience Customer Leisure Arts 124

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Forrester eCommerce

MAY 23, 2022

Modern banking platforms allow banks to elevate their customer experience and deliver more business value more seamlessly and more effectively. Banks and their technology teams can leverage market dynamics to make digital transformation more feasible both architecturally and economically. Find out about the key trends in the 2021 banking platform software market.

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Banking Customer Experience Technology Marketing 195

Digital Doughnut

MAY 23, 2022

AI Voice Bots are revolutionizing customer engagement by providing exceptional customer support for better ROI of your business. Learn how AI plays a role in customer services.

Customer 119

Customer Technology 119

365 Retail

MAY 23, 2022

Luxury fashion retailer Club L London has announced the launch of it’s Irish website; www.clubllondon.ie. Live from Monday 23rd May, the.ie website launch comes after Club L London saw total Ireland traffic figures increase by 90% within Q1 2022 vs Q4 2021, with growth of 2,169% year on year. Orders increased by 100% in Q1 2022 vs Q4 2021 and increased by 2,247% year on year, with total sales increasing by 97% within the first quarter of 2022 compared to Q4 2021 – highlighting increasing d

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Fashion Retail Apparel Technology 119

RetailDive

MAY 23, 2022

Learn how corrugated boxes are manufactured, used and recycled with the utmost care to maintain circularity and prevent waste throughout the supply chain – all the way to consumers' homes.

Supplies 116

Supplies Consumer 116

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

365 Retail

MAY 23, 2022

Have you ever wondered how to grab the attention of customers walking down the high street? In the hustle and bustle, it can be hard to stand out, and it is even harder to draw in sales with many consumers opting to shop online. Harder still is retaining those new-found customers. Competition has never been fiercer for retailers, and as we emerged from the pandemic, the hopes that retailers had for shoppers to flood through the doors didn’t meet the expectations – as we were faced with an

Payment Services 119

Payment Services Customer Experience Technology Consumer 119

RetailDive

MAY 23, 2022

Eric Fisch, national sector head of retail and consumer brands at HSBC Bank for HSBC Corporate Banking, discusses how companies can manage costs, how expanding the number of vendors is a good long-term strategy and how passing along price increases to consumers can be done smartly.

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Management Apparel Banking Retail 98

365 Retail

MAY 23, 2022

DELIVER Events, the community for e-commerce and logistics has announced an outstanding line-up of industry leaders for its 12 keynote plenary sessions at DELIVER 2022, its flagship in-person event, 8+9 June, TAETS, Amsterdam. The diverse and exciting roster of keynote speakers features some of the most important and influential names in the e-commerce and logistics industry.

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eCommerce Events Supplies Apparel 119

RetailDive

MAY 23, 2022

The year-old subbrand helmed by influencers Charli and Dixie D’Amelio will launch the store in coming weeks, operated by data-focused retail platform Leap.

Operations 103

Operations Retail 103

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

365 Retail

MAY 23, 2022

Schroders Capital UK Real Estate Fund (SCREF) has announced that it has completed 121,000 sq ft of new lettings across its portfolio of retail warehousing assets in the East of England – with deals signed in Essex, Kent, East London, and Norfolk. The lettings, which take SCREF’s total retail warehouse and leisure portfolio to 93% let by ERV, were agreed at the fund’s retail parks in Chatham, Norwich, Colchester, Chelmsford, and Romford.

Leisure 114

Leisure Food and Beverages Operations Retail 114

ROI Revolution

MAY 23, 2022

In the digital age, video advertising is a key part of any successful ecommerce strategy. With connected TV advertising, YouTube advertising, and more surging since the onset of the pandemic, the opportunity for brands to generate revenue from a video advertising strategy is more ripe than it ever has been. To give you insights into the video advertising landscape, we conducted a survey of over 170 digital marketing professionals from a wide range of industries and business.

Social Media 78

Social Media eCommerce White Paper Mobile 78

365 Retail

MAY 23, 2022

Secret Sales has launched a fulfilment service to support brands requiring a UK distribution centre, solving logistics challenges for those wanting to partner with the fashion marketplace but geographical location or technical infrastructure prevent them from fulfilling orders directly to consumers in the UK. Fulfilment by Secret Sales (FBSS) will enable brands without a local warehouse in the UK, or the ability to ship from continental Europe in a commercially viable and timely way, to trade a

Shipping Costs 111

Shipping Costs Fulfillment Fashion Shipping 111

RetailDive

MAY 23, 2022

Inflation is making shoppers cautious, and that even includes the bargain hunting at retailers like Ross and TJX.

Retail 116

Retail 116

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

365 Retail

MAY 23, 2022

Diebold Nixdorf (NYSE: DBD), a global leader in designing, enabling and operating sustainable retail consumer and staff journeys, is pleased to announce its participation in EuroCIS 2022, the leading trade fair for retail technology. Visitors of the exhibition, taking place May 31 to June 2 in Düsseldorf, Germany, will be able to experience solutions that support the stores of the future by walking through multiple interactive retail scenarios.

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Retail Fashion POS Technology 103

Digital Doughnut

MAY 23, 2022

Writing a blog post can seem easy but optimizing it isn’t as easy as you’d imagine. Use these important SEO tips for writing the perfect blog post.

Blog 98

Blog SEO Search Marketing Marketing 98

365 Retail

MAY 23, 2022

Accessible health and beauty retailer, Superdrug, today announces the launch of its Shop Smart campaign in partnership with poverty campaigner and activist Jack Monroe, to help customers navigate the growing cost of living crisis. With 80% [1] of Superdrug customers admitting the need to switch to cheaper brands, the retailer is adding a further 30 products to its Price Freeze Promise – a commitment to freeze the prices of 130 everyday essential items across personal care, beauty and heal

Beauty and Health 103

Beauty and Health Banking Customer Social Media 103

RetailDive

MAY 23, 2022

Join Oracle Retail Cross Talk 2022 in Dallas, Texas, June 15-17 for an exclusive executive industry forum for retailers by retailers.

Retail 104

Retail 104

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

eCommerce CEO

MAY 23, 2022

Product sourcing is often one of the first steps that you would take when you’re starting your online business for the first time. But the. Read more.

eCommerce 74

eCommerce 74

RetailDive

MAY 23, 2022

The "Wear 'Em Out Store" will lower prices for customers who wear their purchases out of the store.

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Customer 112

Ecommerce Guru

MAY 23, 2022

Today, we can see high competition in the ecommerce business marketers, and there’s simply too much for one marketer to handle: multiple ad channels, social media accounts, emails, tracking, analysis, testing, etc. The key to successful ecommerce marketing requires the ability to focus on numerous campaigns and the valuable data to refine creative choices and overall strategy.

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eCommerce Social Media eCommerce Marketing Channel 52

RetailDive

MAY 23, 2022

Najuma Atkinson will take on the position, following the retirement of the company's Global Chief Human Resources Officer, Dolph Johnson.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail