Forrester eCommerce
JANUARY 8, 2021
Decision-makers cast a widening net for insights into their customers and operations: 85% of decision-makers prioritize the use of data insights, incorporating quantitative information into the decision-making process. And their demands have become more sophisticated – not just historical views of performance but actionable insights to guide decisions.
Groove
JANUARY 8, 2021
If you thought that the fulfillment, shipping and delivery process was difficult during the 2020 holiday season, you may be in for an unpleasant surprise the weeks following the holidays. With online returns expected to hit record highs, many eCommerce retailers must adjust their business operations and return policies to ensure a positive customer experience. eCommerce Returns: What To Expect In Early 2021.
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Forrester eCommerce
JANUARY 8, 2021
Coming off of a year like 2020 makes analysts and futurists reluctant to make any kind of predictions going forward! When I published the “What I See Coming For The Channel 2020” I totally missed the pandemic, social unrest and pandemonium, and even murder hornets somewhere in the middle. That being said, many of the […].
Kissmetrics
JANUARY 8, 2021
Twitter is has a massive audience, making it a great platform for advertising products and services, or sharing your content. If you aren’t using Twitter to boost your brand, you’re seriously missing out. According to Statista , Twitter has amassed more than 330 million active monthly users. But there’s a better reason to build your brand on Twitter, besides the capability to reach the large, diverse audiences it provides.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
JANUARY 8, 2021
2020 was a banner year for grocery e-commerce as grocers swiftly responded to a massive pandemic-induced shift in consumer demand. But throughout the year, many grocers faced significant supply chain disruptions as well as costly (and rising) last-mile consumer expectations for same-day delivery and curbside pickup. It was a perfect storm of challenge and consequence, […].
Kissmetrics
JANUARY 8, 2021
How do you ensure your YouTube channel is reaching the right audience and helping you achieve your marketing objectives? By performing a YouTube audit. With over 2 billion active users , YouTube is among the world’s most popular social media platforms. Roughly 73 percent of US adults have a YouTube account, which means it’s an excellent opportunity for marketers to generate new leads and promote content.
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Kissmetrics
JANUARY 8, 2021
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. You want a quick and easy way to start a website yet have no clue how web hosting works. Or perhaps you know how it works but don’t have the budget or urgency to invest in one. The good news is you can get a website up and running without spending a dime.
Retail TouchPoints
JANUARY 8, 2021
The pandemic has normalized working from home, creating a ripple effect in the business world. It has encouraged many organizations to rethink their telecommuting practices, shrink the size of office spaces and, in some cases, shutter offices completely. More than half of Americans want to continue working remotely, which has encouraged 21 major companies, including Google, Uber, American Express and Airbnb to extend their work-from-home policies , according to Business Insider.
Ecommerce Platforms
JANUARY 8, 2021
When it comes to selling products online, there are tons of options to consider these days. Business leaders can choose to build their own online store, complete with access to a payment processor, subscription, and membership options, and so much more. Alternatively, for some beginners, the better option might be to simply sell through an existing marketplace, like eBay, or Etsy.
Retail TouchPoints
JANUARY 8, 2021
There’s no escaping it. Our lifestyles have been severely impacted by the novel coronavirus. Redundancies, layoffs, school closures — these are the reasons we find ourselves at home, unable to live the lifestyles we desire, and why many are seeking alternative avenues of income. How do we better our lives and create additional income streams during such unprecedented times?
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Liveintent
JANUARY 8, 2021
This is a PSA for publishers and brands who want to survive as competition for attention heats up in the new year. According to a study conducted by WBR Insights, 51% of US retail professionals identified website personalization as a top goal going forward. Yet a whopping 64% can only identify up to half of their website visitors, and 50% can’t identify a prospective customer across online and offline platforms.
Retail TouchPoints
JANUARY 8, 2021
UPS expects to handle 8.75 million returns during the week of Jan. 4, 2021, a 23% rise from the highest volume return period in the 2019 peak-season cycle, according to Freight Waves. The surge is being attributed to the high number of ecommerce orders during the holiday season, along with the abundance of return options retailers are using to help manage traffic and let shoppers make returns safely.
RetailDive
JANUARY 8, 2021
The department store, fresh out of bankruptcy, is upgrading its private labels and introducing new ones, a strategy Target has pursued with great success.
Retail TouchPoints
JANUARY 8, 2021
Starbucks has promoted Rachel Ruggeri, currently SVP of Finance, Americas, to EVP and CFO. A 16-year Starbucks veteran, Ruggeri succeeds Patrick Grismer, who will be retiring from the CFO position effective Feb. 1, although he will remain with the company as an advisor through May 2. Ruggeri will report to President and CEO Kevin Johnson. “It gives me great confidence to know that Rachel, a long-time Starbucks colleague and a seasoned financial executive, is stepping into this role,” said Johns
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
JANUARY 8, 2021
The move to close one of its earliest grocery programs comes as the company prioritizes its stores and same-day e-commerce service.
Retail TouchPoints
JANUARY 8, 2021
Amsterdam-based clothing brand Daily Paper opened its inaugural New York flagship store, located on the Lower East Side, in October 2020. The brand’s African cultural heritage and contemporary clothing inspired the design of the two-story, 1,140- square-foot store, which boasts a “club” vibe interwoven throughout the space. The Daily Paper team partnered with interior architect designer Heather Faulding of 4plus Design on the space.
RetailDive
JANUARY 8, 2021
While the pandemic disrupted nearly every aspect of our lives, there was one thing we all could count on: brands cashing in on absurdity.
TalkingRetail
JANUARY 8, 2021
Nisa has signed a retail partnership with SodaStream which will enable its partners to sell SodaStream supplies. The partnership, which began its rollout in December, will enable consumers to buy and exchange gas cylinders with ease from select Nisa stores. Each cylinder is lightweight and makes up to 60 litres of sparkling water for customers.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
JANUARY 8, 2021
Financial distress deepens at the apparel seller as it misses payments on the lease of its headquarters and other financial commitments.
TalkingRetail
JANUARY 8, 2021
High street footfall fell 49.5% year-on-year in December, new research reveals. The latest data from the British Retail Consortium’s ShopperTrak shows December’s total footfall fell by 46.1% year-on-year, marking a 19.3% improvement on November’s footfall, when non-essential shops shut as part of England’s second national lockdown. UK retail recorded a 48.4% year-on-year fall in the.
RetailDive
JANUARY 8, 2021
As the credit card issuer caters to merchants migrating online, multiple agencies are scrutinizing its sales practices, The Wall Street Journal reports.
TalkingRetail
JANUARY 8, 2021
Leading dried fruit businesses are teaming up again to communicate the benefits of eating dried fruit as part of an everyday diet, in order to drive category growth. The Dried Fruit Alliance – consisting of Whitworths, Californian Raisin Administrative Committee, the California Prune Board, Pagysa, Aegean Exporters Association, Raisins South Africa, Victorian State Government, Dried.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
JANUARY 8, 2021
Louis Vuitton executive Anthony Ledru has replaced Alessandro Bogliolo as CEO, while Rimowa CEO Alexandre Arnault joins the American jeweler.
TalkingRetail
JANUARY 8, 2021
Coca-Cola is launching an “Open To Better” campaign to “inspire people to embrace change and pledge to do this differently in 2021”. The brand is supporting the launch of the campaign by rolling out a range of limited edition cans, featuring “a series of inspiring resolutions to encourage consumers to reflect on 2020 and look.
PERQ
JANUARY 8, 2021
You can buy anything and everything online. From cars to houses, apartments to furniture, there isn’t much that can only be bought in-store. When a customer comes in to browse, they don’t expect you to know what they are looking for until you ask them. The post Back to Basics: Digital Sales appeared first on PERQ.
TalkingRetail
JANUARY 8, 2021
Retailer Kawal Singh has secured the sub-lease of West Cross Supermarket, a Nisa-branded convenience store and post office in West Cross, Swansea. The new head lease was secured by AF Blakemore & Son, who will now supply the store. The family-run store has been owned and operated by Salamaan Rasul since 1983, who is now.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Korona
JANUARY 8, 2021
No business can rely entirely on their current customer base. Instead, there must be a constant pursuit of looking for new ways to scale and attract audiences that have not heard about the brand before. Raising brand awareness and taking your venture to the next level can be pretty difficult, particularly if you are [.].
TalkingRetail
JANUARY 8, 2021
Non-alcoholic spirits brand Ceder’s is launching a digital campaign, “Strike the Balance”, in a move designed to tap into the “health and wellness interests of consumers” The campaign will kick-off with a virtual retreat on 9 January, offering consumers a “unique programme of content” including a talk from radio presenter Fearne Cotton, a relaxing yoga.
Shopping Signals
JANUARY 8, 2021
What is ecommerce? In the most broad sense, ecommerce is the purchasing and selling of goods and services online. But in reality, when most people refer to ecommerce they are referring to buying and selling physical products online. So generally, an ecommerce website is that which sells physical products. What is an ecommerce platform? Generally speaking, an ecommerce platform is software that enables a business to run an ecommerce website.
TalkingRetail
JANUARY 8, 2021
The Budgen’s store at Daff-Y-Nant service station, Whitchurch in Ross-On-Wye, is working to reopen after it lost most of its stock to a fire on Christmas Day. Seven fire crews worked for nine hours to bring the fire under control at the Applegreen-branded service station off the A40 in Whitchurch, reports suggest. Regional Herefordshire and.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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