Tue.Mar 31, 2020

article thumbnail

Conducting Customer Research Remotely: Tips, Tricks, And Resources

Forrester eCommerce

Conducting Research Remotely Has Benefits The shift to working remotely in response to the current pandemic means many organizations are having to rethink their approach to understanding customers. Luckily, conducting research remotely has long been part of business as usual for many organizations, and for good reason — it provides benefits that help make research […].

Customer 470
article thumbnail

The New Way to Chat With Your Visitors

Kissmetrics

Marketing has evolved into an omnichannel approach. This means you can no longer just go after one channel to succeed. Back in the day, companies like Facebook grew into billion-dollar businesses through one channel. Facebook used email to grow and they did it by having you invite all your contacts to join Facebook. Yelp was also similar. They grew into a multi-million dollar business through one channel… SEO.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What The CEO Of Every CPG Brand Needs To Do Tomorrow

Forrester eCommerce

The single biggest transformation in the retail industry in the last decade has been the emergence of third-party marketplaces (often online bazaars subject to few restrictions) where sellers and buyers meet. Some sellers on online marketplaces, however, traffic in the business of outright fake products. Others may procure merchandise through legitimate channels but engage in […].

Channel 447
article thumbnail

COVID-19 Agency Partner Discounts

BigCommerce

Here are a few offers from our BigCommerce agency partners.

article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

How Retail Omnichannel Commerce Stands in 2020

Forrester eCommerce

Customers believe they are engaging with one unified brand or organization, regardless of the device or touchpoints that they use. Retailers must ensure the continuity of information and resources across digital and store touchpoints — or risk losing customers to competitors that do. A truly omnichannel operation that spans the customer lifecycle will optimize revenue, […].

article thumbnail

Hope and Fear

Steve Dennis

It’s hard to imagine a time filled with more fear and less certainty. Our daily routines are now anything but. Markets are in turmoil and job losses are mounting. Some of the businesses and organizations we love edge ever closer to the precipice and there is a growing realization that many will not recover. Millions legitimately wonder how they will pay for the very basics of everyday living.

More Trending

article thumbnail

How To Migrate BigCommerce to WooCommerce With Cart2Cart

Ecommerce Platforms

Here’s a rather interesting fact about the BigCommerce to WooCommerce migration procedure. While the whole process might not be as difficult as you think, it might also not be as simple as it sounds. Whichever way you look at it, the BigCommerce to WooCommerce data migration process involves many variables and technical considerations, which ultimately influence the overall health of your online business one way or another.

article thumbnail

Take A Look Into The Future Of B2B Buying With Us At Summit 2020

Forrester eCommerce

Join us to explore the factors driving profound changes in the behavior of modern buyers and their overall expectations for their relationships with organizations.

B2B 294
article thumbnail

2020 Digital Shelf Virtual Summit Announcement | Salsify

Salsify

Now more than ever, digital experiences are not only how people learn, but also how buyers discover, research, and purchase. With this in mind, we're excited to announce a new event, the Digital Shelf Virtual Summit, a content series designed to help digital commerce leaders shift strategies to win on the rapidly changing digital shelf.

Events 127
article thumbnail

What is a Unilateral Pricing Policy?

Wiser

A unilateral pricing policy is a policy by which a manufacturer announces the minimum acceptable resale price for a product, and may refuse to conduct business with any reseller it catches selling those products under that price. UPPs give manufacturers a means of controlling the retail price of their products without a violation of antitrust law for possible anti-competitive behavior.

article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

7 Places to Sell Used Products Online

ecomdash

Interested in starting an ecommerce business for used products? Learn everything about sourcing, pricing, and selling your vintage items. The post 7 Places to Sell Used Products Online appeared first on Ecomdash.

article thumbnail

The After-Facebook Era: How Quip Diversifies Channels and Scales Growth

Liveintent

Ad costs on Facebook are skyrocketing, and marketers are (understandably) getting antsy. According to AdStage, Facebook CPMs have grown 90% year over year. And as LiveIntent found, 85% of marketers spending over $100K on Facebook are concerned about that cost, while 47% fear they might get priced out of the platform altogether. To survive and scale growth, brands will have to diversify their marketing strategies and start testing new channels.

Channel 90
article thumbnail

Rethink Your Personalization Strategy to Win More Customers

SheerID

Most personalization strategies are predatory and expensive. Learn how you can make yours more effective with a new approach called identity marketing.

article thumbnail

3 essentials for creating high-converting product copy. Learn from today’s fastest growing brands.

Talkoot

Did you know stories are 22x more memorable than information alone? A great story has the power to double conversion. Shoppers really love brands who love their products. And the story you tell about your product is the best way to share your excitement about what you’ve made. Simply put, great stories sell. Let’s explore the 3 key ingredients to creating great product stories. 1.

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

What to Do If Amazon Has Marked Your Products ‘Nonessential’ | Salsify

Salsify

Amazon has stopped issuing purchase orders and is severely delaying shipments of “nonessential” products due to the ongoing COVID-19 pandemic. While most agree that Amazon is making the right decision to prioritize the fulfillment of essential products, there is ambiguity and confusion around what products are considered “essential.”.

article thumbnail

Customer acquisition vs. customer retention

Omniconvert

Today we’re tackling an age-old debate in the marketing industry: what is more important – customer acquisition or customer retention? The post Customer acquisition vs. customer retention appeared first on ECOMMERCE GROWTH Blog.

article thumbnail

6 Hot Tips on How to Build a Successful Marketplace

Algopix

There are some awesomely successful online retail marketplaces out there and it’s only natural for retailers to want a piece of the action by setting up their own marketplaces. Be that as it may, there are many other retailers with exactly the same idea, so it is crucial to get your marketplace model right. Also keep in mind that there are no instant successes – you will need considerable time, resources and skill to make a name for yourself.

Events 78
article thumbnail

Future Of Retail 2020: Retailers Test Consumer Facing and Operational IoT Solutions

Forrester eCommerce

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series. To understand the Internet of Things (IoT) predictions for 2020, we spoke with Forrester IoT expert Frank Gillett. Madeline Cyr: In 2020 you predict […].

article thumbnail

From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Forter Report: Coronavirus impact on e-commerce and fraud (week of March 22)

Retail Technology Review

The spread of Coronavirus (COVID-19) has completely changed the manner by which people in every country are able to live their lives. As individuals around the world begin to shelter, what does this mean for global commerce trends and how is fraud changing during this period?

article thumbnail

How TTI Future-Proofed Its E-Commerce Business With Where to Buy

ChannelAdvisor

Are you looking for new ways to reach consumers in uncertain times? Most e-commerce companies are. While categories like electronics and health are seeing a surge in sales , others are trending downward. And since there’s no way to know which products or channels are going to perform best in the weeks and months to come, many brands and retailers are exploring options for meeting the needs of shoppers as they buy more online. .

article thumbnail

Why follow product listing for Amazon Seller Service?

ChannelSale

A product listing helps in increasing the rank of your website and also helps in giving good competition to another e-commerce website. It also helps in featuring the e-commerce page on the Google front page. For that, the Amazon Seller Service needs to have the best product listing page. Come; let’s take a look at the benefits of having the best product listing.

article thumbnail

Product Feed Management Series: Auditing Your Product Data in 5 Steps

ChannelAdvisor

Proper management of your product data and feeds is essential for e-commerce success, regardless of your business size, product category or technical background. We created this blog series to help you understand the current processes related to feed management, along with detailed and practical recommendations to help you improve them. (Read Part I and Part II.).

article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

The positive stories of brands who are fighting coronavirus with a purpose

Dynamic Yield

A number of brands have stepped up, aiding efforts to stop the spread of COVID-19 and helping those most affected by the health crisis. The post The positive stories of brands who are fighting coronavirus with a purpose appeared first on Dynamic Yield.

article thumbnail

The 7 Best Customer Acquisition Strategies

Smile.io

Customer acquisition is often viewed as one of the most expensive aspects of any brand’s success. When most marketers think about customer acquisition they associate it with expensive advertising budgets and deep discounting. However, there are several ways that you can sustainably acquire customers without spending a fortune. Sustainable customer acquisition is all about implementing strategies that will build a connection with your customers and increase their customer lifetime value.

article thumbnail

A Guide to Empowering your Retail Sales Team During COVID-19

PERQ

Just because your showrooms are temporarily closed to the public, doesn’t mean fewer consumers are shopping online. Even if these shoppers can’t make purchases now, your brand can make an impact for future sales. Lean into digital sales and help empower your sales team during. The post A Guide to Empowering your Retail Sales Team During COVID-19 appeared first on PERQ.

Retail 48
article thumbnail

The 7 Best Customer Acquisition Strategies

Smile.io

Customer acquisition is often viewed as one of the most expensive aspects of any brand’s success. When most marketers think about customer acquisition they associate it with expensive advertising budgets and deep discounting. However, there are several ways that you can sustainably acquire customers without spending a fortune. Sustainable customer acquisition is all about implementing strategies that will build a connection with your customers and increase their customer lifetime value.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

Shopify Size Chart App Comparison [Best 2020]

AcquireConvert

If you haven’t yet added any kind of size chart or size guide to your store you may not be reading this as you will probably be out of business. For the remainder of readers, choosing the best sizing app on the market will allow your customers to easily purchase products that fit them – […]. The post Shopify Size Chart App Comparison [Best 2020] appeared first on AcquireConvert.

Shopify 41
article thumbnail

The positive stories of brands who are fighting coronavirus with a purpose

Dynamic Yield

A number of brands have stepped up, aiding efforts to stop the spread of COVID-19 and helping those most affected by the health crisis. The post The positive stories of brands who are fighting coronavirus with a purpose appeared first on Dynamic Yield.

36
article thumbnail

Unpacking the life of a web developer with Muhamad Arar

Dynamic Yield

Meet Muhamad Arar, a Tel Aviv-based web developer building web applications from the ground up to strengthen the Dynamic Yield platform. The post Unpacking the life of a web developer with Muhamad Arar appeared first on Dynamic Yield.

36
article thumbnail

Dynamic Yield Releases its Third Annual State of Personalization Maturity Report

Dynamic Yield

Now in its third year conducting the research, Dynamic Yield found while personalization remains highly valued, lack of technology has inhibited notable progress. The post Dynamic Yield Releases its Third Annual State of Personalization Maturity Report appeared first on Dynamic Yield.

article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib