Forrester eCommerce
SEPTEMBER 15, 2021
In Forrester's 35-criterion evaluation of industrial internet-of-things (IoT) software platform providers, we identified the eight most significant — Bosch, Cisco, GE Digital, Hitachi, PTC, Samsung SDS, Siemens, and Software AG — and researched, analyzed, and scored them.
Retail TouchPoints
SEPTEMBER 15, 2021
As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. EPAM Continuum, a global innovation design firm that specializes in customer experience design, recently unveiled the concept of “Blend Space” to illustrate how experiential flow and physical-digital touch points can meet a range of needs and shopping “modes.
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Forrester eCommerce
SEPTEMBER 15, 2021
L’expérience client est la priorité stratégique des dirigeants marketing. C’est moins vrai en France (45% des décideurs) qu’en moyenne dans les autres pays (61%). Les derniers résultats (Septembre 2021) de notre baromètre de l’expérience client (CX Index) montrent que -dans l’ensemble- la perception de la qualité de l’expérience client est inférieure en France par rapport […].
Retail TouchPoints
SEPTEMBER 15, 2021
Every year, retail brands miss out on potential revenue to the tune of $18 billion (according to Forrester research) thanks to abandoned carts. That doesn’t mean rude people ditching their physical shopping carts in the parking lot, but millions of consumers being lost in the online purchase funnel for a variety of reasons. Whether the result of forgetfulness or indecisiveness, many of these cart abandonments are actually salvageable, depending on a retailer’s willingness to embrace innovative a
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
SEPTEMBER 15, 2021
When it comes to your customer engagement strategy, digital experience (DX) and customer relationship management (CRM) teams are often viewed as different breeds with different priorities. DX initiatives have an outside-in view in supporting a customer’s digital journey. DX technologies include marketing, commerce, and content management technologies that are purchased by the CMO, CDO, or […].
Retail TouchPoints
SEPTEMBER 15, 2021
Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. These developments, along with a growing focus on sustainability initiatives, are behind the debut of NRF Supply Chain 360 , which will take place June 20-21, 2022 in Cleveland.
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Retail TouchPoints
SEPTEMBER 15, 2021
PetSmart has joined the growing ranks of retailers offering buy now, pay later (BNPL) services through a new partnership with Afterpay. Afterpay’s flexible payment solution is now available for all PetSmart products as well as services like grooming, training and day camps, allowing customers to pay in four interest-free installments due every two weeks.
My Wife Quit Her Job
SEPTEMBER 15, 2021
Today I’m thrilled to have Mike Yang back on the show, Mike is the founder and CEO of ManyChat, the leading chat marketing software in the world and the messaging software that I use for both my store and my blog. In this episode, we discuss a really cool feature that is going to fundamentally change the way ecommerce brands market their products, Instagram DM automation.
Omnisend
SEPTEMBER 15, 2021
Reading Time: 4 minutes. Dedicating time to retaining your customers is marketing 101. But that doesn’t mean ecommerce brands should devote all of their efforts to it. To grow any business, pursuing new customers has got to be part of the mix from time to time. That’s especially true for smaller and mid-sized shops fighting to sustain themselves. We’re confident that our equation— Amazon Attribution plus Omnisend —can help merchants capture new customers efficiently.
ecomdash
SEPTEMBER 15, 2021
What is social commerce? We define it and list platforms that currently offer selling options, and some tips to remember as you get started. The post Beginner’s Guide to Social Commerce appeared first on Ecomdash.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Omnisend
SEPTEMBER 15, 2021
Reading Time: 8 minutes. On September 14, Apple held its annual event showcasing its new upcoming products, including the updated iPhones, iPads, and Apple Watch. Along with that, it also announced the release date of its new operating system—iOS 15, which is coming Monday, September 20th. If you’re a marketer, you should’ve heard of this by now. Apple’s iOS 15 announcement in June caused quite a stir, with its most important update centering on the fact that open rate tracking will be skewed fo
GetElastic
SEPTEMBER 15, 2021
B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.
SheerID
SEPTEMBER 15, 2021
SheerID announced the list of the most popular brand offers available from Aug 1-31, 2021 designed to recognize, thank, and honor members of a particular community, such as college students, teachers, first responders, or members of the military.
RetailWire
SEPTEMBER 15, 2021
Supply chain disruptions have hit the artificial Christmas tree business and that is forcing prices of available inventory higher. The artificial market generates over $1 billion in annual sales. Eighty-five percent of American homes used fake trees in their homes last Christmas.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
SEPTEMBER 15, 2021
The clog brand aims for 17% annual growth over the next five years, a plan that rests on boosting its online sales to half of its revenue.
Salsify
SEPTEMBER 15, 2021
Ecommerce key performance indicators (KPIs) are essential for goal-setting and measuring digital shelf performance, but it can be challenging to know which should be the most important for your brand.
Omnisend
SEPTEMBER 15, 2021
Reading Time: 8 minutes. There’s a simple truth to the world of ecommerce. You can dress up a product, a business, or an industry all you want, but it can still be boring. Think about the world of accounting, companies that offer technical assistance, or even office supply stores—the word ‘fun’ doesn’t immediately spring to mind with them. However, this doesn’t mean you have to settle for mediocrity.
RetailDive
SEPTEMBER 15, 2021
The companies said the new "Kroger Delivery Now" online convenience store offers a selection of 25,000 items and reaches up to 50 million households.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
365 Retail
SEPTEMBER 15, 2021
The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. This has been exaggerated further over the past 18 months during the Covid-19 pandemic, with the closure of retail ultimately leading to the loss of Debenhams from a High Street that was still reeling from the departure of BHS.
RetailDive
SEPTEMBER 15, 2021
The move makes the warehouse retailer's starting pay slightly higher than its parent company, Walmart.
365 Retail
SEPTEMBER 15, 2021
Grosvenor Britain & Ireland (GBI) has announced the arrival of three new independent brands at Liverpool ONE. Totalling over 6,300sq ft, the signings of leading Irish athleisure brand, Gym+Coffee, local jewellery brand, Say it with Diamonds, and fast-growing Liverpool-based coffee operator, Bean, are reflective of GBI’s commitment to supporting entrepreneurs and community-based businesses.
RetailDive
SEPTEMBER 15, 2021
The parent company of Men's Wearhouse and Jos. A. Bank has introduced new C-suite members as it continues to be led by two interim co-CEOs.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailWire
SEPTEMBER 15, 2021
U.S. consumer prices were up 0.3 percent in August, the lowest monthly increase since January, according to the Labor Department. The lower increase is seen as a hopeful sign that inflation may be coming under control.
RetailDive
SEPTEMBER 15, 2021
The move into bed frames is a natural extension of the brand's current offerings and comes as demand in the home category remains high.
Kibo
SEPTEMBER 15, 2021
Kibo Social Proof enables our customers to keep pace with changing shopper demands and growing performance expectations as online sales continue to displace in-store. This holiday season, US holiday retail sales are predicted to increase 2.7% to $1.093 trillion , with ecommerce accounting for a record 18.9% of all holiday retail sales. Savvy shoppers need more confidence to make a purchase, and marketers need more ways to deliver results.
365 Retail
SEPTEMBER 15, 2021
JD Sports revealed a surge in profits as pent-up demand from shoppers returning to stores and strong online sales helped drive the retailer to a “record first half” of trading. Shares in the company jumped on Tuesday morning after the sportswear retailer revealed a pre-tax profit of £364.6 million for the six months to July 31, compared with £41.5 million for the same period last year.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
SEPTEMBER 15, 2021
Customers can purchase products used throughout the virtual tutorial with one click.
365 Retail
SEPTEMBER 15, 2021
Secret Sales has hired an elite senior leadership team to drive rapid growth, as the company expands both domestic and international operations. The premium ecommerce marketplace is strengthening its senior management tier with six newly created director-level positions, appointing accomplished retail names who will help the business realise its ambition to become the largest non-full price marketplace for fashion and beauty worldwide.
RetailWire
SEPTEMBER 15, 2021
A research note published by Deutsche Bank says that the Walmart+ membership program has picked up the pace of new members with the total count having grown to an estimated 32 million U.S. households. About 86 percent of Walmart+ members have also subscribed to Amazon Prime. Walmart CEO Doug McMillon said the retailer is focused on building the program by focusing on the customer experience.
365 Retail
SEPTEMBER 15, 2021
The John Lewis Partnership has revealed plans to recruit more than 7,000 temporary roles across the country this Christmas. Bosses at the employee-owned business behind John Lewis and Waitrose said this would be 2,000 more than last year, to meet expected increased demand over the festive period. John Lewis will recruit 7,000 temporary Christmas workers.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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