Tue.Jun 10, 2025

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What Retailers Need to Do to Win Gen Z

Retail TouchPoints

Retail is undergoing a generational shift, and at the center of it is a powerful and misunderstood consumer: Gen Z. Born between the mid-1990s and early 2010s, this generation already outnumbers Gen X in raw terms and now commands over $360 billion in spending power in the U.S. alone. However, Gen Z doesn’t shop like their predecessors. They’ve grown up in a world shaped by social media, rapid technological advancement and rising social consciousness.

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Walmart debuts Sparky, its generative AI assistant for customers

RetailDive

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The Next-Gen POS Solution Powering Modern Store Experiences

Retail TouchPoints

Retailers are at a technology inflection point. Outdated, siloed store systems no longer cut it, creating operational headaches, frustrating customers and stifling innovation. To stay competitive, retailers are adopting modern POS solutions and unified commerce platforms. Read below for a look at three retailers that are transforming store operations, enhancing customer journeys and driving unified commerce with Aptos ONE.

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Frictionless CX Is Possible, But Only If You Have Foresight

Forrester eCommerce

After years of digital transformation, many companies still struggle with fragmented customer experiences. But in 2025, a new wave of converging technologies — from generative AI to adaptive edge intelligence — is making seamless, intuitive CX possible. The key? Foresight. At Forrester’s Customer Experience Summit North America, you’ll discover how emerging technologies — from generative AI to adaptive interfaces — are reshaping the way brands connect with customers.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Walmart Introduces Gen AI-Powered Assistant in Mobile App

Retail TouchPoints

Walmart has introduced Sparky, a smiley-faced generative AI-powered assistant capable of synthesizing reviews and offering mobile app users occasion-based recommendations. The retailer promises that it will soon enhance Sparky’s capabilities to include reordering, service bookings and the ability to understand text, image, audio and video inputs. The “Ask Sparky” button in the Walmart app can offer insights to prepare for virtually any occasion.

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Navigating the Digital Aisles: Understanding Different Types of Site Search and Why AI Leads the Way

Kibo

In the sprawling landscape of the internet, a website’s internal search function acts as the compass for its visitors. A well-performing site search doesn’t just help users find what they’re looking for; it enhances their experience, drives conversions, and ultimately determines the success of a digital platform. But not all site search is created equal.

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Mastering Dropshipping: Best Practices for Ecommerce Success

Kibo

Dropshipping has revolutionized the ecommerce landscape, offering a lean and flexible way to sell products without managing inventory. While the allure of low overhead and vast product catalogs is strong, success in dropshipping hinges on smart strategies and adherence to best practices. This guide will help you navigate the dropshipping world and build a thriving online business.

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Why Hispanic Customers will Travel 50 Miles to Visit a Curacao Store

Retail TouchPoints

Curacao is a big box-style retailer specializing in serving Hispanic consumers in California and the Southwest, but it’s more than that — mucho more. For example, the company offers credit to a population that’s often underserved by banks and other financial institutions, helping these customers build their credit history (sometimes from scratch). Additionally, because many Curacao customers want to send products to family or friends in their home countries, the retailer has streamlined this pro

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Dollar General expands home offering with celebrity brands, designers

RetailDive

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

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Lowe’s Creates Creator Network, Partners with MrBeast for Kickoff

Retail TouchPoints

Lowe’s has introduced its first Creator Network , giving creators/influencers the opportunity to share project-driven stories that build affinity both for Lowe’s and their own brands. The home improvement retailer is working with popular creator MrBeast , which has established a MrBeast Storefront on the Lowe’s site, and Lowe’s also will be the exclusive building partner for season two of the popular Amazon Prime reality competition show, Beast Games.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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2025 NRF APAC Innovators Showcase: Innovation In Retail Technology

Forrester eCommerce

Read this blog to learn more about the 25 companies tackling the retail industry's pressing problems at NRF's APAC Innovation Showcase.

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DTC footwear brand Oofos opens first stores

RetailDive

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

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Pacsun Follows the Music with Capsule Collection and Pop-Up at NYC’s Governors Ball

Retail TouchPoints

Pacsun , which created a “Roadside Stand”-style pop-up at Coachella in April 2025 , followed the music eastward to New York City for the Governors Ball music festival that was held June 6-8. The youth-oriented brand created a limited-edition capsule apparel collection, managed a takeover of its SoHo flagship and activated a Pacsun Festival Hub pop-up that included key Pacsun festival styles, a glam booth with Rare Beauty and an interactive photo moment.

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Designer Brands pulls guidance but is ‘cautiously optimistic’ about back to school, holiday

RetailDive

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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A quarter of shoppers want shipping options before checkout - but only 9% of retailers deliver, Scurri research

Retail Technology Review

There is a delivery information disconnect between retailers and shoppers with most brands failing to serve delivery information early enough in the customer journey, according to research from Scurri, the delivery management and post-purchase experience software provider.

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Dr. Martens plans shift to ‘consumer-first’ mindset

RetailDive

Skip to main content CONTINUE TO SITE ➞ Dont miss tomorrows retail industry news Let Retail Dives free newsletter keep you informed, straight from your inbox. Daily Dive M-F DTC Weekly Every Tuesday Marketing Weekly Every Wednesday Tech Weekly Every Thursday Operations Weekly Every Monday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy.

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Jisp ‘Scan & Win Video’ turns any screen into ‘a shoppable, rewardable moment’

TalkingRetail

Retail technology company Jisp has announced the launch of Scan & Win Video, a new feature that allows shoppers to scan moving video content—from TV ads and digital signage to cinema screens and social videos—to instantly unlock real-time rewards and enter instant win competitions.

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Agentic AI vs. Generative AI: A Friendly Q&A for Business Leaders

Fabric Blog

Welcome, everyone, to another Topper Tuesday! I’m thrilled to introduce our first guest blogger, Maya Vijayakumar ! Maya and I have worked together before when I was CDO of Chico’s FAS. I can’t say enough about her curiosity, expertise, and just being a fantastic human, and a great sense of humor to boot. When I saw her post on Agentic & Generative AI, I knew I had to invite her for a chat, and she graciously agreed.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Bira welcomes Wales’ business rates proposals but calls for improvements

TalkingRetail

British Independent Retailers Association (Bira) said it supports rate cuts for smaller shops but has raised concerns over threshold levels and scope.

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Kohl’s Closed 27 Stores in 2025. Experts Fear More Closures Amidst Fulfillment Center Shutdowns

RetailWire

Kohl’s is facing severe headwinds in 2025, and the signs are impossible to ignore. After shuttering 27 stores this year and announcing the closure of multiple e-commerce fulfillment centers, the question on many shoppers’ minds is whether more locations are next. As the retail landscape continues to shift away from traditional department stores, Kohl’s is trying to prove it can still survive — and thrive.

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Business Crime Team pioneers use of criminal behaviour orders to deter shoplifters

TalkingRetail

Currently, 100 people who have targeted stores across Essex are subject to special court orders, known as criminal behaviour orders or CBOs, which generally run for between two and five years.

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What Will Become of Rite Aid’s Thrifty Ice Cream Brand Amidst Store Closures?

RetailWire

For generations of Californians, the name Rite Aid doesn’t just evoke thoughts of prescriptions and convenience goods. It calls to mind a square scoop of creamy nostalgia served under the glow of fluorescent lights: Thrifty Ice Cream. But with Rite Aid once again in bankruptcy court — and hundreds of stores shuttering across the country — many loyal customers are asking: What will become of the beloved Thrifty Ice Cream brand?

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Beyond Yoga Expands to East Coast with Connecticut Store Debut

Retail TouchPoints

Beyond Yoga has opened its first permanent store on the East Coast in Greenwich, Conn. The 2,760-square-foot store, the retailer’s largest selling space, features Beyond Yoga’s complete assortment of women’s, men’s and maternity collections, according to Fashion Network and other media outlets. The retailer is planning to open additional East Coast stores in Boston and Westport, Conn. as well as a location in Marin, Calif. later this year.

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One Stop offers £1 Costa Coffee for one day

TalkingRetail

Today (10 Tuesday June 2025), customers can pick up a regular Costa Coffee drink for £1 from Costa Express machines across participating One Stop stores.

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For more consumers, back-to-school shopping starts now

RetailDive

Many parents consider this year to be “financially challenging” or “stressful,” in part due to price hikes, according to a survey.

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Keep it sweet | In focus: Sugar confectionery

TalkingRetail

Confectionery remains a cornerstone of sales for independent retailers, accounting for about 40% of sales. As of 2024, the UK sugar confectionery market was valued at about £16bn and is projected to reach more than £22bn by 2030.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Papa Johns Announces C-Suite Shakeup Amidst Major Menu Change

RetailWire

Papa Johns is making headlines this month — not just for what’s happening in its kitchens, but also for its latest moves in the boardroom. The pizza giant has officially announced a high-level executive shakeup alongside the permanent return of a fan-favorite menu item, signaling a broader strategy shift aimed at reclaiming its edge in an increasingly competitive fast-casual dining market.

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How to style a black dress for any occasion?

365 Retail

The timeless appeal of the black dress Nothing matches the versatility of a black dress , as its simplicity gives you so many styling options and can be worn on any occasion. The beauty of the black dress is that it can be dressed up or toned down depending on the event. The reason behind its adaptability is its modest color, which gives wearers the freedom to explore various accessories, footwear, and layering options without making the whole outfit appear too much.

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Amazon Plans $20 Billion Investment in AI, Cloud Infrastructure in Pennsylvania

RetailWire

Amazon is leaning even more heavily into tech , continuing its mission to shore up business on two fronts: artificial intelligence and cloud computing services. According to a June 9 Amazon press release , the company is slated to invest at least $20 billion in Pennsylvania with the aim of expanding its AI and cloud infrastructure. In the process, it believes it will create approximately 1,250 high-skilled jobs while also supporting “thousands more in the AWS [Amazon Web Services] data cen

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Rollover launches new savoury range

TalkingRetail

Rollover has announced the expansion of its hot on-the-go range. Rolling out across the convenience and foodservice channels, the new products include Rollover’s Bacon & Sausage Baguette, Sausage Egg & Cheese Muffin, Bacon Cheeseburger, Chicken Tender Baguette and Boneless Chicken Wings.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!