Forrester eCommerce

JULY 20, 2021

Marketing content has become the primary way for customer-facing teams to create dialogue as B2B buyer behavior changes and work-from-home limitations cause buyers to engage online to inform prospect and customer buying decisions. Static, one-to-many communications don’t cut it anymore — to win buyers’ increasingly divided attention, content must become more relevant, valuable, and interactive.

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B2B Information Marketing Customer 502

BigCommerce

JULY 20, 2021

By now, most merchants are aware of the exponential growth happening in retail e-commerce sales worldwide — data from Statista…

eCommerce 422

eCommerce Retail Omnichannel 422

Kissmetrics

JULY 20, 2021

What are your goals with email marketing? If you’re going to achieve those goals and see a return on investment, then chances are you’re not going to be able to do it without some level of automated email marketing. What Is Automated Email Marketing? Automated email marketing is a series of emails you automatically send to your prospects or customers.

Marketing 350

Marketing Customer Improvements Information 350

Forrester eCommerce

JULY 20, 2021

This year’s B2B Summit APAC will be our biggest and boldest yet, with keynote presentations as well as track sessions, practitioner presentations and awards, a sponsor marketplace, and tons of virtual networking opportunities.

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Presentation B2B Customer Marketing 313

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

JULY 20, 2021

Zoom Video Communications has agreed to acquire Five9 , a provider of cloud-based contact center solutions, in an all-stock transaction valued at approximately $14.7 billion. With the acquisition, Zoom said it aims to build “the engagement platform of the future.” Taking a stake in the $24 billion contact center market also offers the company a nice growth opportunity as competition heats up in the video conferencing space and the pandemic-driven remote-work boom wanes.

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Customer Customer Loyalty Reference Channel 299

Forrester eCommerce

JULY 20, 2021

If you missed my first blog where I outlined what to expect from our keynote presentations at B2B Summit APAC 2021, click here. Beyond keynote presentations, B2B Summit APAC, which will take place on 14 and 15 September, is packed with deep dives into a range of different areas to support marketing and sales leaders […].

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Presentation B2B Blog Marketing 308

Forrester eCommerce

JULY 20, 2021

Zoom went big and didn’t go home. In the largest acquisition deal in the contact center industry, Zoom announced its intent to acquire Five9 (a cloud contact center provider) for $14.7 billion — a solid move by the most recent tech vendor to have become a verb in our vernacular (Google, Uber, Venmo, etc., being […].

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Customer 276

Wiser

JULY 20, 2021

Related: 8 Simple Tactics to Increase Market Basket Size. How Consumers Compare Prices to Make Purchase Decisions. How Buy One, Get One Can Improve Your Sales. What’s in your tool kit for capturing consumer insights? Odds are, the methods at your disposal haven’t changed much in years. You have focus groups, surveys, panels, and the like.

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Consumer Mobile Definition Presentation 148

Ecommerce Platforms

JULY 20, 2021

If you are on the lookout for the best accounting software for ecommerce stores, you should know that there’s no “one size fits all” solution. With so many different accounting software solutions on the market, it can be a bit confusing to select the right one. For instance, a small business may not want to choose an expensive solution for sending invoices, as it could severely impair their profit margins.

eCommerce 104

eCommerce Payments Payment Services Books 104

TalkingRetail

JULY 20, 2021

Premier has unveiled its latest design concepts after a trial at the store run in Sheffield by retailer Mandeep Singh. As part of an extension of his store to 1750 sq ft, Premier helped Mandeep install a wide range of improvements, including several specialist sections highlighting what the store offers. These include: Refresh @ Premier. This story continues at New look Premier highlights brand’s latest innovations.

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Improvements Retail 122

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

JULY 20, 2021

Amid a merchandising revamp, the department store's new private label focuses on elevated basics for "the fashion-forward, contemporary dresser.

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Apparel Department Stores Fashion 126

TalkingRetail

JULY 20, 2021

Snacking company Pladis has rolled out a £1m new design for its Carr’s brand. The design will run across Carr’s entire portfolio, including new Carr’s Black Olive Melts (150g; £1.49) and its Crispbreads, Flatbreads and Ciabatta. The move aims to inspire shoppers to “tuck into Carr’s range of premium crackers during snacking occasions which extend. This story continues at Pladis unveils new design for premium cracker brand.

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Retail 119

RetailDive

JULY 20, 2021

Courting small and medium-sized businesses by making it easier to produce high-quality videos is another sign of the app's maturity.

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Marketing 119

TalkingRetail

JULY 20, 2021

A.G. Barr its “No Added Boring” campaign for its Rubicon brand, as part of a wider £4m investment. The TV advert will run for six weeks across advertising screens, video-on-demand channels, Spotify and social media platforms, supported by a five-week sampling campaign. A.G. Barr has also launched a range of branded POS tools for stores. This story continues at Rubicon returns to TV with £4m investment.

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Social Media POS Channel Retail 116

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

ChannelAdvisor

JULY 20, 2021

Have you ever dreamed of being able to expand to a new marketplace, list your products and have inventory managed across all of your channels in almost-real time? . Vintage Parts did just that — with 20,000 listings on eBay — in one month after working with ChannelAdvisor. . We sat down with the Vintage Parts team to learn how they achieved this feat and saw their sales take off.

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Channel Management Information Marketing 98

TalkingRetail

JULY 20, 2021

Confectionery manufacturer Swizzels has launched a summer campaign for its Squashies brand. The “Squashathon” campaign will feature across Swizzels’ social media channels throughout July and August, running summer-themed challenges with daily prizes on offer. POS and displays materials will also be available for retailers. Clare Lynch, Squashies brand manager at Swizzels, said: ‘‘Squashies continues to.

Social Media 111

Social Media POS Channel Management 111

RetailDive

JULY 20, 2021

The company is testing three store remodels and a new off-mall store concept, and plotting the return of its fashion show.

Fashion 122

Fashion 122

TalkingRetail

JULY 20, 2021

Meat-free brand Taste & Glory has launched a £1m marketing campaign to “showcase its outstanding taste credentials”. The “Notoriously Glorious” campaign is running until September across TV and video-on-demand, digital and social media platforms, focusing on the brand’s core message: “free of meat, full of taste”. Taste & Glory will also be running a sampling.

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Social Media Marketing Retail 111

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

JULY 20, 2021

After its reported pandemic struggles, the online fashion specialist is cashing in on a hot stock market.

Fashion 130

Fashion Marketing 130

Salsify

JULY 20, 2021

Very few of your customers are starting their holiday planning now — let alone holiday shopping for the season. For them, the summer is saved for much-needed vacations and back-to-school prep.

Download 78

Download eCommerce Customer Omnichannel 78

RetailDive

JULY 20, 2021

Virgil Abloh will retain his roles with both Off-White and Louis Vuitton and will launch new brands with the conglomerate.

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119

Omniconvert

JULY 20, 2021

Read this case study to see how powerful measuring Net Promoter Score pre and post-delivery is and how different NPS results call for different action plans. The post Case study: Pre-delivery vs. Post-delivery Net Promoter Score appeared first on Omniconvert Ecommerce Growth Blog.

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Blog eCommerce Customer 78

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

JULY 20, 2021

Ten finalists will be awarded paid contracts, while one overall winner will receive a $30,000 cash bonus.

Social Media 119

Social Media 119

TalkingRetail

JULY 20, 2021

Sainsbury’s has unilaterally decided to close down its wholesale business and therefore stop supplying the SimplyFresh group with Sainsbury-labelled products. SimplyFresh announced this morning that as a result of Sainsbury’s decision it no longer has an ongoing agreement with the supermarket as a supplier. Sainsbury’s said that if SimplyFresh wished it could continue to receive.

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Operations Supplies Retail 81

Retail Technology Review

JULY 20, 2021

Halfords, the UK provider of motoring and cycling products and services, has entered the B2B software market with the launch of Avayler: a new business, offering Halfords’ proprietary software to streamline service delivery for companies that operate in multiple locations.

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Marketing B2B Operations Internet Retail 70

TalkingRetail

JULY 20, 2021

Indian snacks brand Cofresh has expanded its Grills and Crackers ranges with two new flavours, in response to the “of shared snacking occasions with friends and family”. Mango Chutney Grills (80g; 83p) and Onion Bhaji Corn Crackers (60g; 83p) will be supported by PR and social media advertising, as well as in-store activity such as. This story continues at Cofresh adds new flavours to Crackers and Grills ranges.

Social Media 78

Social Media Retail 78

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

Retail Technology Review

JULY 20, 2021

New analysis from web hosting providers?LCN?has identified the most and least accessible UK websites for the visually impaired. Over?2 million people?in the UK suffer from vision loss – with an additional?3 million people?suffering from colour blindness – which can make the simplest online tasks a challenge.

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Retail Internet Retail Supplies 70

TalkingRetail

JULY 20, 2021

Grocery sales fell by 5.1% in the 12 weeks to 11 July 2021, research reveals. The latest Kantar figures indicate that despite the year-on-year decline, sales are still better compared with two years ago, before the pandemic hit. Shoppers spent £3bn more on groceries in 2021 than in the same period in 2019. The easing. This story continues at Grocery sales dip from pandemic highs, but football provides a booze boom.

Retail 69

Retail 69

Ecommerce Guru

JULY 20, 2021

A simple, useful piece of software can be used to create a website that allows you to sell goods and helps to start an online retail business. But how can you keep your company expanding once it has reached the point of “minimum viable product” and move it to the next level? The following are step-by-step instructions that will guide you on how to open an online store in 2021 easily and effectively. 1.

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Online Retail eCommerce Retail 59

TalkingRetail

JULY 20, 2021

The Bestway Wholesale group saw turnover increase to £2.55 billion in the year to June 2020, up from from £2.51 billion in 2019, the company has announced. EBITDA (earnings before interest, taxes, depreciation and amortisation) increased more sharply, by 81%, from £20.8m in 2019 to £37.9m in 2020. Bestway’s managing director, Dawood Pervez, said that.

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Management Retail 69

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail