Wegmans’ customers may have to get their own coffee

April 12, 2023

Wegmans may replace its Buzz Coffee Shops with self-service stations in some or all of its stores. The company issued the following statement: “We are in the process of piloting a self-serve coffee model at select stores in Rochester. As part of this pilot, we are introducing self-serve coffee machines that allow customers to choose from a variety of specialty and brewed coffee drinks, made freshly just for them. Coffee-brewing technology has come a long way, and our new self-serve coffee machines use our same high-quality coffee beans and offer a similar menu of lattes, cappuccinos, and brewed coffee drinks. As always, we’ll monitor the success of this new program, and continue to evaluate the future of our coffee shops as we move forward.”

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