Optimizely

JANUARY 15, 2020

Customer Service is the true 1:1 channel – a place where every interaction is with an individual. However, far too many agents are operating with little access to data, and do so almost exclusively reactively. What if brands turned the tables, and led with service ? It turns out that 90% of customers are ready for a proactive engagement , which provides a chance for brands to stand out and deepen that customer relationship.

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Channel Operations Customer Blog 195

Ecommerce Platforms

JANUARY 15, 2020

How to Come Up with a Business Name and URL for your Online Shop. Ready to transform your business idea into an incredible money-making opportunity? You're going to need one all-important thing first: a business name. Many business leaders assume that choosing the right title is simple. They think that the ideal name will come to them in a flash of inspiration after they've finished designing their website or creating their products.

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Clothing Shopify Fashion Social Media 233

My Wife Quit Her Job

JANUARY 15, 2020

Today I brought my buddy Chandler Bolt back on the show. Chandler runs Self Publishing School where he teaches others how to write and self publish a book in 3 months. He’s the author of multiple best selling books and he’s an expert when it comes to going out on your own in the book business. In this episode, we’re going to catch up with Chandler to discuss the overall publishing landscape.

Books 156

Books eCommerce Other Marketing 156

BigCommerce

JANUARY 15, 2020

It’s hard to dispute the power of the written word.

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Customer eCommerce Information Marketing 244

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Inflow Insights

JANUARY 15, 2020

Identifying your key “marketing levers” is an approach every eCommerce business can pursue. In this post, we share our philosophy for identifying the best marketing metrics to focus on without getting bogged down in unnecessary details. Prioritizing which metrics to improve can be tricky. No metric will move the needle itself, but if analyzed correctly, they can lead to profitable insights.

PPC 162

PPC eCommerce SEO X-cart 162

Omniconvert

JANUARY 15, 2020

Why customer experience matters Good customer experience is a given these days. Exceptional customer experience is the best competitive advantage. The post 12 companies with great customer experience appeared first on ECOMMERCE GROWTH Blog.

Customer Experience 120

Customer Experience Customer Blog eCommerce 120

FastSpring

JANUARY 15, 2020

As a trusted partner in growth, we are committed to delivering a world-class experience that sets our customers up for success from day one. In an effort to better serve our global community of sellers, we’re excited to announce a brand new documentation library called FastSpring Docs. An Overview of the New FastSpring Docs. The new FastSpring Docs is so much more than a facelift.

Document 79

Document Article Customer 79

ROI Revolution

JANUARY 15, 2020

Published January 15, 2020. Welcome to the first Social Media Water Cooler of 2020! We’re starting of the year with new features from Instagram and Snapchat as well as an overview of Facebook’s (and Instagram’s) current and projected success. Instagram’s New Brand Collabs Manager. Brand Collabs Manager , Facebook’s marketplace tool for creators, will now be available to Instagram creators.

Social Media 78

Social Media Download Management Information 78

MakeWebBetter

JANUARY 15, 2020

You may have no idea where to start with your business. That’s always a tough decision to take and even complicated is the planning phase for each step. Any business plan you make for 2020, the foremost step is to determine the idea for your business. Few business ideas are trending for a few years […]. The post How To Create An Effective Business Plan For 2020?

eCommerce 78

eCommerce 78

SheerID

JANUARY 15, 2020

Inspire your marketing campaigns by learning how seven innovative brands are using personalized promotions to engage consumer tribes.

Consumer 89

Consumer Marketing Blog Customer 89

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Dynamic Yield

JANUARY 15, 2020

2020 Global Personalization Engines research names Dynamic Yield a Leader. The post Frost & Sullivan Visionary Leadership Report appeared first on Dynamic Yield.

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SheerID

JANUARY 15, 2020

Inspire your marketing campaigns by learning how seven innovative brands are using personalized promotions to engage consumer tribes.

Consumer 89

Consumer Marketing Blog Customer 89

Dynamic Yield

JANUARY 15, 2020

Learn how the Australian retail group improved revenue per user by 4.4% after tailoring content and promotions on category pages. The post The Warehouse Group caters to customers’ interests with personalization appeared first on Dynamic Yield.

Customer 36

Customer Improvements Retail 36

Ecommerce Platforms

JANUARY 15, 2020

SharpSpring pricing is not a new topic on this blog. If you’ve been an avid reader of our CRM review articles, then I bet SharpSpring pricing is already a familiar subject. Our comprehensive SharpSpring review article explored the brief details about the software packages plus their corresponding costs. However, while the article explains the SharpSpring’s features quite thoroughly, the pricing information is fairly light.

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Multi-channel Social Media Management Marketing 145

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Dynamic Yield

JANUARY 15, 2020

The post Download Frost & Sullivan Visionary Innovation Leadership Report appeared first on Dynamic Yield.

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Download 28

Tofugear

JANUARY 15, 2020

Having a physical presence is more important than ever in the Philippines. While many bricks and mortar retailers have moved into online retailing some time ago, the reverse is now happening too. In the Philippines, Lazada and Zalora are but some of the ecommerce players that are tapping into the offline space. As consumer tastes evolve, physical retail can play a key role in allowing retailers to engage with shoppers in new and innovative ways.

Fashion 36

Fashion Omnichannel Channel Online Retail 36