Fri.Jan 26, 2018

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The Keys To Providing Great Customer Experience: Listen And Respond Quickly To Loyalty Program Feedback

RTP blog

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). The problem, however, is that delivering CX isn’t as straightforward as it seems, and it requires merchants to be continually learning and updating their strategy. By taking a closer look at the loyalty program lessons learned by Starbucks and Woolworths, retailers can learn a few lessons about winning repeat customers in today’s environment.

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How to Differentiate From Ecommerce Competitors and Boost Loyalty in 2018

SellBrite

Ecommerce is a fiercely competitive space to operate in. Thanks to the number of new tools and information that are made available each year, it’s never been easier to launch an ecommerce business. As more and more business owners continue to spin up brands and sell products that serve the same audience as you, it’s essential that you develop and put strategies in place that allow you to compete.

eCommerce 148
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U-Freight says ecommerce is driving air cargo growth

Retail Technology Review

Commenting on the most recent air cargo demand statistics revealed by the International Air Transport Association (IATA), international freight forwarder and logistics service provider, U-Freight said the figures mirror much of its own experience of late.

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What is Quote to Cash?

FastSpring

Great news! Today, one of your clients is about to make a purchase. Less-great news: It could be months before the sale becomes real revenue for your company. This example explains QTC, or quote to cash - the time it takes to go from providing a price quote to recognizing revenue. It involves many steps, from offering a price all the way through the process of negotiating, fulfilling, billing, collecting, and setting the stage for the next sale.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Internet Retailing EXPO is back with a focus on omnichannel – Discover the latest in payments, mobile, AR and more

Retail Technology Review

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed.

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Strategies for Building a World­-Class Network

eCommerceFuel

New post from eCommerceFuel : Tim Ferriss. Seth Godin. Gary Vaynerchuk. Jayson Gaignard, like most people, didn’t know these names back in 2012. But over the last few years he’s managed to connect with them personally, he’s had the opportunity to get to know them, build up a personal relationships and even speak at their first-class conferences.

More Trending

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Adtech and MarTech – Good Buddies

Powerinbox

AdTech and MarTech : two hot button words in the advertising/marketing space backed by new approaches, concepts, and tools that are reshaping how businesses make money. They’re very different, but also exceptionally complimentary. And if there were a Facebook profile to represent their relationship, the status would certainly be #itscomplicated. The key distinction between advertising and marketing is that marketing represents the “big picture,” while advertising is just a small slice of the pro

SEO 34
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[RQ Bootcamp Series] All Things Inventory

iQmetrix

In case you haven’t heard, the RQ Bootcamp is right around the corner! Hosted March 25 - 27, 2018 in Scottsdale, Arizona, the RQ Bootcamp is an in-depth, 3-day intensive training on all the key features of your RQ retail management system. Attendees will hone their operational skills with actionable takeaways, enabling them to become power users of RQ.

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Springboard Retail Case Study: HandPicked

Heartland

HandPicked, a growing retailer specializing in unique, handmade jewelry and gift items recently made the switch to Springboard Retail. First inspired 30 years ago by the culture of Mexico, the company works with artisan groups globally to design one-of-a-kind accessories. Based in Columbia, South Carolina, the business encompasses 16 stores, an ecommerce portal powered by BigCommerce , and a warehouse.

Jewelry 26
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How to Convert Blog Readers to Leads

Kissmetrics

17 comments, 223 likes on Facebook, and 88 retweets. You’re writing stuff, and people are reading it. They’re clicking your links and arriving at your blog. Your efforts are finally paying off with a steady stream of traffic. We’re not going to focus on the importance of a business blog. You know it’s crucial to business success in the 21st century: 85.1% of American households have some sort of computer, to say nothing of the prevalence of smartphones.

Blog 218
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Hack Week: Nurturing Innovation at Weebly

Weebly

There are two characteristics unique to technology professionals who write code for a living: ​ They have a strong passion to innovate, create, and solve problems which is what attracted them to the profession (software, hardware, ops, support, QA, etc…) Successful technology companies want to retain their talent I challenge you to ask one or more members of your technical team(s), “What is the biggest obstacle to you innovating for our [your] company?

Demo 20
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Strategies for Building a World­-Class Network

eCommerceFuel

Tim Ferriss. Seth Godin. Gary Vaynerchuk. Jayson Gaignard, like most people, didn’t know these names back in 2012. But over the last few years he’s managed to connect with them personally, had the opportunity to get to know them, build up a personal relationships and even speak at their first-class conferences. There’s an art to building an amazing network of contacts and Gaignard has figured out how to do just that.

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Hack Week: Nurturing Innovation at Weebly

Weebly

There are two characteristics unique to technology professionals who write code for a living: ​ They have a strong passion to innovate, create, and solve problems which is what attracted them to the profession (software, hardware, ops, support, QA, etc…) Successful technology companies want to retain their talent I challenge you to ask one or more members of your technical team(s), “What is the biggest obstacle to you innovating for our [your] company?

Demo 20
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[Infographic] Powering Up More E-Commerce Sales: Success Stories from Consumer Electronics Sellers

ChannelAdvisor

Consumer electronics is easily the most talked about product category in e-commerce. New gadgets, better features and catchy promotions flood the online landscape. But with increased competition across all online channels, it’s more important than ever for consumer electronics sellers to find new ways of increasing visibility for their products and managing their inventory efficiently.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.