Forrester eCommerce

MARCH 25, 2022

Read the key findings from FinovateEurope 2022, including thoughts on what's hot in fintech, sustainable finance, open finance, and digital transformation.

Financial Services 370

Financial Services Banking Customer 370

BigCommerce

MARCH 25, 2022

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

BigCommerce 366

BigCommerce Marketing eCommerce 366

Retail TouchPoints

MARCH 25, 2022

Walmart Inc. has filed a lawsuit against BJ’s Wholesale Club Holdings Inc. over its mobile Express Pay shopping app. The suit alleges that the app infringes upon features of the Scan & Go technology introduced by Walmart subsidiary Sam’s Club in 2016 and adopted by Walmart in 2018. The suit was filed on March 22, 2022 by Sam’s West Inc., Walmart Apollo, LLC against BJ’s in U.S.

Mobile 298

Mobile Technology Consumer Customer 298

Forrester eCommerce

MARCH 25, 2022

Technology execs are keeping their partners close in both working hours and proximity. In our recent survey of 1,550 services decision-makers from North American and European enterprises, we asked how they expect their service provider delivery models — where the staffs are located — to change in 2022. They report increases across the board but […].

Technology 195

Technology Customer 195

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

MARCH 25, 2022

Two primary worker groups emerged during the COVID-19 pandemic: those who prefer (or tolerate) commuting to an office, and those enjoying a “commute” to a home-based workspace. But how much do consumers’ work environment preferences affect their purchasing patterns? According to a recent survey of 500 consumers by the Emodo Institute , The Psychology of Store Selection , retailers should care a lot about the answer to this question.

Travel 297

Travel Consumer Retail Recommendation 297

Forrester eCommerce

MARCH 25, 2022

Forrester’s B2B Summit North America is fast approaching. With the theme “Align, Advance, Accelerate,” this year’s event features sessions that will emphasize new research for portfolio marketers to lead their organizations to growth in a post-COVID world. Our analysts have identified four key areas that represent opportunities for portfolio marketers to deliver greater value to […].

B2B 195

B2B Marketing Events 195

Ecommerce Platforms

MARCH 25, 2022

With the best POS system for food trucks, fast food vendors working from mobile restaurants can access simple and effective tools for managing transactions. A point of sale solution makes it quick and simple to take a range of payments through various methods, including chip-and-pin and contactless or mobile payments. For food trucks, the ideal POS needs to be something flexible, easy-to-use, and brimming with helpful features, like order tracking or inventory management tools.

POS 104

POS Payment Services Payments Shopify 104

Retail TouchPoints

MARCH 25, 2022

The Bed Bath & Beyond saga continues. The retailer has reached a cooperation agreement with the Ryan Cohen-led RC Ventures LLC , which owns approximately 9.8% of the retail company’s outstanding shares, to put three RC Ventures director designees on the Bed Bath & Beyond board of directors. RC Ventures’ bought its stake in BB&B earlier in March 2022, and Cohen has advocated that the retailer explore a sale of buybuy Baby , which, despite a turbulent 2021 for parent company BB&B,

Presentation 278

Presentation Recommendation Management Operations 278

RetailDive

MARCH 25, 2022

Petco will open stores with products for pets and livestock, while the athleisure brand changed its name to Vitality following a lawsuit with New Balance.

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113

Retail TouchPoints

MARCH 25, 2022

Target is expanding its collaboration with Levi’s by bringing the brand’s lower-cost diffusion denim line Red Tab to an additional 300 stores this spring, bringing the total number of stores where the line can be found to 800. The expansion also will go beyond denim with more than 60 new styles debuting, including tops, dresses, fleece, tees and trucker jackets for both men and women.

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

ChannelAdvisor

MARCH 25, 2022

For brands selling through retailer networks, the varying factors involved in end-consumer sales and overall brand awareness can sometimes feel difficult to control. To optimize revenue, margins and brand image, ChannelAdvisor believes in cultivating and strengthening these four pillars of retailer performance: . Assortment and availability. Pricing and promotions.

eCommerce 104

eCommerce Consumer Electronics Presentation Electronics 104

RetailDive

MARCH 25, 2022

The move comes amid a significant slowdown in growth on its core marketplace and follows its expansion into new technology services for retailers.

Technology 113

Technology Retail 113

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. With repeat customers spending 33% more than new customers on average, increasing customer loyalty is one of the most effective ways to boost your bottom line.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

ChannelAdvisor

MARCH 25, 2022

For brands selling through retailer networks, the varying factors involved in end-consumer sales and overall brand awareness can sometimes feel difficult to control. To optimize revenue, margins and brand image, ChannelAdvisor believes in cultivating and strengthening these four pillars of retailer performance: . Assortment and availability. Pricing and promotions.

eCommerce 93

eCommerce Consumer Electronics Presentation Electronics 93

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

MARCH 25, 2022

The home goods retailer created a committee to explore alternatives for its BuyBuy Baby business and is adding new directors to its board.

Retail 106

Retail 106

Steve Dennis

MARCH 25, 2022

Warby Parker is the latest “digitally native vertical brand” (DNVB) to disappoint investors , continuing a striking, but increasingly familiar, pattern of profitless prosperity from disruptor brands. In just the past few weeks, Stitch Fix, Allbirds, Figs, and the RealReal have reported strong sales growth, yet widening losses. At the same time, many old-school direct-to-consumer (DTC) brands are killing it, generating substantial revenues and—I hope you are sitting down for this—actually mak

eCommerce 78

eCommerce Books Operations Marketing 78

RetailDive

MARCH 25, 2022

The Florida store becomes the beauty brand's fourth permanent brick-and-mortar location as the company expands its offline footprint.

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104

Digital Doughnut

MARCH 25, 2022

With more than 810 million like-minded experts under the same roof, LinkedIn is the largest social network for professionals. That’s why for organizations, it is the perfect platform to achieve business goals.

Social Media 59

Social Media B2B Technology 59

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

MARCH 25, 2022

The lingerie maker said the investment furthers an effort to support innovative, inclusive and women-led brands.

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113

Digital Doughnut

MARCH 25, 2022

We’re constantly told that loyal customers are an asset, but look at research and you get a really keen sense of just how valuable they are. For instance, while just eight percent of customers in a typical online retail business may be repeat buyers, they account for a massive 40% of its turnover. Furthermore, according to a study from Bain & Company, repeat customers in any type of business become increasingly valuable over time, on average spending 67% more in months 31-36 than in months z

Customer Loyalty 52

Customer Loyalty Customer Online Retail Retail 52

RetailWire

MARCH 25, 2022

Seventy-nine percent of the workers at a Hershey plant in Stuarts Draft, VA, voted against being represented by the Bakery, Confectionery, Tobacco Workers and Grain Millers’ International Union.

Article 52

Article 52

RetailWire

MARCH 25, 2022

A.P Moller-Maersk, the Danish shipping container giant, has signed a five-year deal with Einride that includes 300 electric heavy-duty trucks. The trucks will be launched in Chicago, Newark, NJ, Los Angeles and Savannah, GA. “If this is a success, there is no reason why we don’t have the same operation across all port cities in the U.S.,” said Narin Phol, regional managing director at Maersk North America.

Shipping 52

Shipping Operations Management Article 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

MARCH 25, 2022

Apple is reported to be working on a subscription plan that would include iPhones and iPads. The anticipated move is part of a larger subscription effort at Apple that includes Apple Music, Apple TV Plus, Apple News Plus, Apple Fitness Plus and Apple Arcade.

Subscription 52

Subscription Other Article 52

RetailWire

MARCH 25, 2022

An annual survey released by Google finds that more than half the company’s workers believe their compensations levels are competitive. The percentage of workers that feel that way fell from last year with some pointing to bonuses being paid by Apple and Amazon’s adjusted base salary cap have risen as benchmarks they use to qualify their own compensation.

Article 40

Article 40

RetailWire

MARCH 25, 2022

U.S. cannabis sales are expected to reach $57 billion if no other states make the drug legally available to the product, according to New Frontier Data. If 18 more states legalize it, cannabis could be a $72 billion business by the same time.

Other 40

Other Article 40

RetailWire

MARCH 25, 2022

Restaurant Brands International has pledged to phase out its use of dangerous PFAS (perfluoroalkyl and polyfluoroalkyl) chemicals in food packaging. Chick-fil-A made a similar commitment to end its use of packaging that is made from chemicals that remain in the environment and people’s bodies for years.

Article 40

Article 40

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailWire

MARCH 25, 2022

Jennifer Sey, the former brand president for Levi’s, said she left the company after more than 20 years because she became an outcast in the workplace as a result of her views on masking that were shared on social media. Ms. Sey said she had to quit the company rather than resign because Levi’s wanted to silence her with a nondisclosure agreement.

Social Media 40

Social Media Article 40

RetailWire

MARCH 25, 2022

Bed Bath & Beyond has reached a deal to add three new members of its board from RC Ventures, the firm led by Ryan Cohen, the current chairman of GameStop and former co-founder and CEO of Chewy. Mr. Cohen earlier this month revealed he has taken a nearly 10 percent stake in Bed Bath & Beyond and that he was pushing for major changes in the business led by former Target executive Mark Tritton.

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Article 40