Forrester eCommerce
AUGUST 18, 2021
Forrester’s 2021 Global Marketing Survey revealed that three of the top five challenges regional teams face when implementing campaigns are the inability to develop campaigns based on customers’ needs, the lack of coordination across siloes, and a need for the right tools and technology to do the job well. As a result of these challenges, […].
Retail TouchPoints
AUGUST 18, 2021
Walmart and Target both posted strong Q2 results, with both retailers continuing to capitalize on the ongoing ecommerce surge while maintaining solid brick-and-mortar growth. The biggest standout was Target’s same-day digital services, which grew nearly 55% in 2021 on top of the 270% growth posted in 2020. Walmart Posts Solid Ecommerce Growth. Walmart’s total revenue hit $141 billion , up 2.4% compared to Q.
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Forrester eCommerce
AUGUST 18, 2021
Over the past year, breaches like SolarWinds and Kaseya have woken us up to the realities of software supply chain risk. Whether through infiltrating the software delivery pipeline, deliberately uploading malicious components to popular repositories, or taking advantage of existing vulnerabilities in open source components, attackers are leveraging gaps in supply chain controls to compromise […].
Retail TouchPoints
AUGUST 18, 2021
Bodegas, diners, mini-marts, delis — even subway newsstands — have served as design influences for cannabis purveyor Superette , which touts itself as the “technicolor antithesis of sterile cannabis retail.” Creating an immersive and nostalgic experience for customers, each store features a different identity, most recently boasting a diner-meets-funhouse design at its newest location in the Glebe neighborhood of Ottawa, Ontario, Canada.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Forrester eCommerce
AUGUST 18, 2021
Marketers in Asia Pacific (APAC) are aware of the importance of privacy, but their consumer data privacy practices are still immature across strategy, process, people, and tools. This exposes brands in APAC to the risk of failing customer expectations and losing trust from the rising number of privacy-conscious consumers. My latest report The State Of […].
My Wife Quit Her Job
AUGUST 18, 2021
Today I have my friend Jeff Cohen back on the show. Jeff is the VP of marketing over at Seller Labs which is a company that specializes in Amazon tools and services. I use many of their tools today to run the Amazon side of my business and Jeff is one of my go-to guys when it comes to the latest Amazon policies and news. Today we’re going to talk about the overall Amazon landscape in 2021, what lies ahead and what seasoned Amazon sellers are doing to grow their sales.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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lateshipment
AUGUST 18, 2021
The holiday sales season is often the most important for retailers. Researchers predict holiday ecommerce retail sales to make up 18.9% of total holiday sales this year, up from the year before. In 2020, retail ecommerce made up 17.5% of total holiday sales. If retailers do not want to miss out on these sales, they must be in the selling channels where customers are spending their time.
Forrester eCommerce
AUGUST 18, 2021
A new Forrester report explains how business leaders should approach broader deployment of AR as one piece of larger employee experience (EX) programs that encourage employees to engage more creatively with the future of their work.
Omnisend
AUGUST 18, 2021
Reading Time: 5 minutes. As a marketer, you’re probably well aware of the importance of a good customer retention strategy. We know that it’s easier, cheaper, and more profitable to keep an active base of loyal customers rather than constantly acquiring new ones. With this in mind, it makes sense that customer retention is high on the priority list.
Forrester eCommerce
AUGUST 18, 2021
To help financial services firms understand where UK consumers stand on the financial well-being spectrum, Forrester surveyed 2,519 online adults in 2020.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
GetElastic
AUGUST 18, 2021
B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.
Forrester eCommerce
AUGUST 18, 2021
What can regional marketing teams do to break through silos and ensure campaigns are relevant to local audiences? Consider these four steps.
Inflow Insights
AUGUST 18, 2021
eCommerce conversion rates often seem like impossible figures to move, especially during the holiday season. After all, when you’re getting thousands of more users to your site looking for that perfect holiday gift, your conversion rate is bound to decrease. But you don’t just have to sit back and accept whatever this holiday season has in store for you.
RetailDive
AUGUST 18, 2021
The value brand previously offered extended sizes only online and in separate areas at a limited number of stores, a practice increasingly out of favor.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
365 Retail
AUGUST 18, 2021
As many as 1,500 convenience stores across London and the south east could face delivery shortages over pay disparities caused by HGV bonuses handed out by Tesco, a union has announced. Unite the Union said bosses from the supermarket’s wholesale division, Booker, were “missing in action” after failing to engage in talks about the discrepancies. Tesco’s Booker drivers are being balloted over strike action (Nick Ansell/PA).
RetailDive
AUGUST 18, 2021
Performance footwear was added to the DTC brand's assortment last year, and activewear now also joins the company's existing apparel line.
Omniconvert
AUGUST 18, 2021
Discover 14 tactics that help you build a customer-centric eCommerce business and get everyone on board with this approach to business success. The post 14 tactics to build a customer-centric eCommerce business appeared first on Omniconvert Ecommerce Growth Blog.
RetailDive
AUGUST 18, 2021
Retailers that survived the pandemic should adopt these practices of the winners, who had a few critical things in common, writes Bill Kearney, managing director of White Oak Commercial Finance.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailWire
AUGUST 18, 2021
Automated tractor-trailer trucks are seen as a way for companies to improve their ability to meet supply chain demands and cut costs. The promise of the technology, however, is presently still no more than that. Companies still must overcome technical hurdles before we see the big robotic rigs on the nation’s highways in big numbers. “Even though technically it may be feasible, we do not think we are going to see autonomous trucks in the next two to three years,” said Sudarsan Thattai, chi
RetailDive
AUGUST 18, 2021
Declines come as little surprise compared to a stellar year for home improvement in 2020. But Home Depot's Q2 gains add pressure.
365 Retail
AUGUST 18, 2021
The UK’s rate of inflation cooled in July to 2%, down from near three-year highs of 2.5% in June, but was pushed higher by petrol prices hitting highs not seen for nearly eight years. The Office for National Statistics (ONS) said the Consumer Prices Index (CPI) is now in line with the Bank of England’s target and was reduced due to a fall in clothes prices as summer sales took place.
RetailDive
AUGUST 18, 2021
The retailer emphasized its theme of "growth on top of growth" even as the pace slows.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailWire
AUGUST 18, 2021
Low-wage workers are not content with just an increase in pay. They also want to work for companies that lay out a career path to help them better their fortunes in the future. “Companies are increasingly looking internally and taking ownership of this challenge,” said Elyse Rosenblum, founder and managing director of Grads of Life. “That’s a completely different posture.”.
Kissmetrics
AUGUST 18, 2021
Can you really make money from blogging? If your blog gets over 10,000 monthly unique visitors, then yes – you can monetize your blog and create a nice revenue stream with it. The real challenge is making money from a blog that generates fewer than 1,000 visitors per day. Just as in life, there are different stages to a blog’s life cycle. You can’t compare your new blog to one that’s been around for years.
RetailWire
AUGUST 18, 2021
The Girl Scouts of the USA announced that the organization would be adding the new Adventurefuls cookie to its selection for the 2022 selling season. “Every bite of Adventurefuls is full of indulgent brownie-inspired flavor with a combination of chocolatey and caramel flavors, and smooth and crispy textures, for an incredible taste of adventure in every bite,” the Girl Scouts said in a press release.
Retail TouchPoints
AUGUST 18, 2021
As we continue to see the short- and long-term effects of the pandemic, many retailers have resorted to shuttering their businesses, unable to survive in such a volatile environment. For those still fighting for their share of the retail market, customer engagement hubs (CEHs) are a life raft keeping businesses from sinking. CEHs allow retailers to deliver one of the most important aspects of business right now, hyper-personalized and relevant customer experience and journeys, while providing re
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailWire
AUGUST 18, 2021
Lowe’s exceeded Wall Street’s expectations for sales, comps and earnings during the second quarter as the DIY chain saw its business buoyed by orders by home professionals. CEO Marvin Ellison said the chain saw demand remain strong for appliances, bath, flooring and kitchen products during the most recent quarter and he expects his company’s business to remain strong.
Kibo
AUGUST 18, 2021
Search is a critical component of the online shopping experience. While less than 10% of users perform searches on ecommerce websites, these searchers account for approximately 40% of total revenue. This means consumers who perform searches are coming to your website with a specific purchase in mind. They likely know what they want and are ready to buy.
RetailWire
AUGUST 18, 2021
Second quarter sales at the U.S. unit of TJX Cos. posted an 18 percent increase in sales compared to the same period in 2019 as its three core businesses — HomeGoods, Marshalls and T.J. Maxx — all reported solid gains. “Treasure-hunt shopping experience continued to draw customers into our stores around the world,” said TJX CEO Ernie Herrman.
365 Retail
AUGUST 18, 2021
Companies need to take responsibility for their contribution to climate change. When you’re parting with your money for a service, you want to know it’s going to the right place. You want to be rewarding companies that are pushing for a sustainable world, rather than exploiting their surroundings. There are websites that can help inform you on the environmental steps businesses are taking, but below are some notable companies that are fighting back against climate change.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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