Retail TouchPoints
MAY 5, 2022
The Home Depot has introduced Home Depot Ventures, a $150 million venture capital fund designed for early-stage companies aiming to improve the customer experience and shape the future of home improvement. “With Home Depot Ventures, we’re lending our support and expertise to enable rapid scale of innovation,” said Richard McPhail, EVP and CFO at The Home Depot in a statement.
Forrester eCommerce
MAY 5, 2022
Wow! We officially launched Forrester’s Global Technology Awards on April 27th and we have already received tons of interest from firms across the globe! Exciting! Over the past couple of weeks, I have addressed questions from some these organizations and I wanted to summarize the key answers below: What are these awards about? Couple of important […].
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Retail TouchPoints
MAY 5, 2022
Torrid has appointed Lisa Harper as its new CEO, as current CEO Liz Muñoz steps into a newly created position as Chief Creative Officer (CCO) at the apparel retailer that serves women sizes 10 to 30. The change at the top comes amid a number of leadership shifts taking effect immediately. Tanner MacDiarmid has been appointed as Interim CFO, following the retirement of former CFO George Wehlitz at the end of April 2022.
Forrester eCommerce
MAY 5, 2022
In April, global privacy professionals met in person in Washington, DC, for the International Association of Privacy Professionals’ (IAPP) Global Privacy Summit (GPS). Speakers revealed how the lack of a comprehensive federal privacy law in the US globally impacts constituents, marketers, and companies alike. To recap the conference and key takeaways for marketers, I’ll hand […].
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MAY 5, 2022
During the COVID-19 pandemic, homebound consumers became digital-first natives as they turned to self-service channels to manage their lives and satisfy their shopping needs. And while a digital transformation was already underway, the past two years were a tipping point that heightened consumer expectations for instant gratification and digital self-service.
Forrester eCommerce
MAY 5, 2022
On March 31, Microsoft and Minit announced that the former was acquiring the latter. This is, by Forrester’s count, the eighth time a major automation vendor has purchased a process optimization vendor since 2020. Why are some of the biggest software companies in the world so eager to grab a slice of the relatively small […].
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Salsify
MAY 5, 2022
Direct-to-consumer (DTC) businesses are upending traditional sales models: Many brands have found significant success by skipping intermediaries and selling directly to customers.
Retail TouchPoints
MAY 5, 2022
Target has named Cara Sylvester to the newly-created role of EVP and Chief Guest Experience Officer. She which will lead the strategic development of Target’s customer experience both in-store and online, reporting directly to CEO Brian Cornell. Target also expanded its leadership team with other promotions and expanded the duties of the Chief Growth Officer position.
Ecommerce Platforms
MAY 5, 2022
So, you have the vision to start a website, but your budget is next to none, so you can’t pay for a website builder. Not to worry! We’re here to help. Fortunately, there are tons of free website builders out there. But what are these free website builders? What do they offer? And are they any good? After all, it’s imperative your website looks professional, as users might stop using your site if it’s poorly designed. .
Retail TouchPoints
MAY 5, 2022
Vera Bradley has appointed retail veteran Lockie Andrews to the newly created post of Chief Growth Officer (CGO) for the Pura Vida lifestyle accessories brand, in which it has a 75% stake. Andrews will join the digitally native brand’s Co-founders Griffin Thall and Paul Goodman in leading Pura Vida to the next level of growth, with plans for new performance-based marketing initiatives, the launch of new sales channels and category expansion.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Digital Doughnut
MAY 5, 2022
The demise of Google’s third-party cookies on Chrome, coupled with the fact that Universal Analytics will stop receiving hits by 2023, requires marketers to take important action this year. The consequences of inaction could mean loss of data visibility, the effects of which could negatively impact activity far beyond marketing campaigns. Here we discuss 7-steps to help you prepare for the cookie ban, and why the sunsetting of third-party cookies isn’t all doom and gloom after all.
SheerID
MAY 5, 2022
SheerID and Refuel Agency are launching the STRIVE campaign, a program that gives back to the military through special offers and donations.
Omniconvert
MAY 5, 2022
The way a company approaches customer satisfaction can make or break a business. Learn how to monitor and improve customer satisfaction. The post Customer Satisfaction: Benefits, Examples & Importance appeared first on Omniconvert Ecommerce Growth Blog.
GetElastic
MAY 5, 2022
Headless Commerce is the buzz word that just won’t go away. So much talk about being headless evokes the image of the headless horseman for me. And so, I finally looked him up, to satisfy my curiosity about what he represents. The headless horseman symbolizes a past that never dies and continues to haunt the living. That sounds a lot like what Headless Commerce has turned into lately.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
MAY 5, 2022
The retailer will fund early-stage companies in order to scale "the next big ideas in technology and retail," according to CFO Richard McPhail.
RetailWire
MAY 5, 2022
Walgreens has named a new chief marketing officer, a new chief merchandising officer and a chief product officer. Linh Peters, the former global CMO of Calvin Klein, is Walgreens new chief marketer. Luke Rauch, who was chief of staff to Walgreens Boots Alliance CEO Rod Brewer, has been promoted to chief merchandising office, and Walmart e-commerce executive Bala Visalatha was hired as the first chief product officer at the drugstore chain.
RetailDive
MAY 5, 2022
The mass merchant is operating from a position of strength, but is also likely realizing it must look harder for growth opportunities.
RetailWire
MAY 5, 2022
About 1.5 million retired people have reentered the workforce, according to an analysis of Labor Department data by an economist at Indeed. Many retirees are returning as wages grow, concerns about the novel coronavirus pandemic fade and cost of food and fuel increase.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
MAY 5, 2022
Michael Fleisher held the chief finance spot for eight years and will be succeeded by Kate Gulliver, who is the retailer's chief people officer.
365 Retail
MAY 5, 2022
AV technology pioneer Peerless-AV® will present the latest generation Outdoor Displays and Indoor/Outdoor Kiosk solutions together with a new Motorised Trolley and a host of dvLED mounting systems on stand 3F700 at ISE 2022 , 10-13 May, Fira de Barcelona. Showcasing the company’s expert capabilities in dvLED video wall mounting integration – part of the SEAMLESS dvLED Video Wall Integration Programme – visitors will see various flat to wall and custom shaped dvLED video wall showcases in partn
RetailDive
MAY 5, 2022
The lingerie brand opened its first store in January, followed by four others. Now, the company plans to more than double that footprint.
Digital Doughnut
MAY 5, 2022
IT infrastructure services are designed to modernize your existing IT infrastructure. Here are the key benefits of IT infrastructure modernization.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
MAY 5, 2022
The company named a new chief marketing officer, chief merchant and chief product officer, all of whom will report to Chief Customer Officer Tracey Brown.
RetailWire
MAY 5, 2022
The number of Americans filing first-time unemployment claims increased last week by 19,000 to 200,000 overall. Applications for unemployment have remained relatively low with fewer than 225,000 applications per week for most of the year to date.
Kibo
MAY 5, 2022
Whether you’re running a small online store or managing the eCommerce operations of a large corporation, composable commerce can help you effectively manage your orders and inventory. Composability offers retailers a way to develop custom applications by selecting from best-of-breed components, combining them into your existing commerce ecosystem.
RetailWire
MAY 5, 2022
Mother’s Day spending is expect to increase 13 percent year-over-year to $31.7 billion, accordant to a new survey from the National Retail Federation and Prosper Insights & Analytics. Average consumer spending is expected to grow 11 percent over last year.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RetailDive
MAY 5, 2022
The toy maker is expanding its digital efforts in what it is calling "one of the single largest investments the Lego Group will make in a generation.
RetailWire
MAY 5, 2022
Meta Platforms is pitching its hardware to businesses as a means to use virtual and augmented reality tech to conduct conference calls, train workers and more. The company is planning to open its first store featuring many of the devices that Meta believes will be integral in bringing about widespread participation in the metaverse.
RetailWire
MAY 5, 2022
Kroger is moving into its second year of its Go Fresh & Local Supplier Accelerator, a program designed to get products from local suppliers into the grocery giant’s stores. “Kroger committed to investing $10 billion in diverse suppliers by 2030, and the Go Fresh & Local Supplier Accelerator is a successful way to catapult Kroger closer to that goal.
RetailWire
MAY 5, 2022
Pills used to abort fetuses in the first 10 weeks of pregnancy may become the next point of contention if the United States Supreme Court overturns Roe vs. Wade. “Given that most abortions are early and medication abortion is harder to trace and already kind of becoming the majority or preferred method, it’s going to be a big deal,” Mary Ziegler, a visiting law professor at Harvard, said.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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