Fri.Jan 28, 2022

article thumbnail

Managing Technology’s Impact On Society Will Require A Responsible And Ethical Tech Organization

Forrester eCommerce

Digital acceleration means all companies need to understand their technological and social impacts to build customer trust. Responsible and ethical tech efforts will need to be coordinated across the enterprise.

article thumbnail

NRF: For Every $1B in Sales, Retailers Incur $166M in Returns

Retail TouchPoints

Approximately 16.6% of all U.S. retail sales in 2021, or $761 billion in merchandise, will be returned this year, according to a report from the National Retail Federation and Appriss Retail. Total retail sales reached $4.583 trillion in 2021. The total rate of returns is up from the 10.6% reported during 2020, but despite soaring ecommerce adoption, online returns will remain in line with recent years at 20.8%.

Retail 300
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Charging Forward into 2022 with BigCommerce CEO Brent Bellm

BigCommerce

In 2021, ecommerce experienced another year of pandemic-accelerated growth.

article thumbnail

Retail’s Best Gift Ever? Zero-Party Data

Retail TouchPoints

Things haven’t been easy of late for the retail sector. The combination of labor shortages, rising costs, product availability and shipping delays, and of course good old-fashioned DTC competition and everything else we’ve heard about brick-and-mortar’s denouement for the last decade or so have maxed out the stress levels of everyone in the retail space, making it even more difficult to prioritize the urgent versus the important.

Gifts 277
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Implementing Shopify Dropshipping Into Your eCommerce Business

Groove

You may have heard buzz on the internet lately such as “I made $20,000 my first month with Shopify dropshipping!” Most of us ignore these types of posts as we inherently feel that they are too good to be true, which they probably are. While most people will not make $20,000 in their first month of dropshipping, it is a legitimate and viable business opportunity that many eCommerce retailers are currently using.

Shopify 195
article thumbnail

Study: Why Marketplaces Attract Valuable ‘Power Shoppers’

Retail TouchPoints

Today’s online shoppers have become accustomed to a wide selection of in-stock products at competitive prices that can be delivered in a matter of days. It’s a high bar. Given that many of these expectations were first set by customers’ experience with Amazon , it should come as no surprise that third-party marketplaces have become a key tool for many retailers to meet these consumer demands.

Consumer 275

More Trending

article thumbnail

Home Depot Appoints Company Veteran as CEO

Retail TouchPoints

The Home Depot has named 22-year company veteran Edward “Ted” Decker as CEO and President, effective March 1, 2022. Decker also has been elected to the company’s board of directors. Current CEO Craig Menear will continue to serve as Chair of the Board. Decker joined The Home Depot in 2000 and was named President and COO in October 2020, responsible for global store operations, global supply chain, outside sales and service and real estate as well as merchandising, marketing and onlin

article thumbnail

Great Solutions Compete For The Best Mobile Innovation For Accessibility And Inclusion Award

Forrester eCommerce

I have been part of the Global Mobile Awards (GLOMO) jury for several years, and have each year discovered inspirational competitors. Judging this year one of the Tech4Good categories, I found it particularly difficult to come to a final ranking. The three finalists illustrate perfectly how technology can be a powerful driver for inclusion, drastically […].

Mobile 195
article thumbnail

Sam’s Club Adds Inventory Management Functions to In-Store Cleaning Robots

Retail TouchPoints

Sam’s Club will add Inventory Scan capabilities to its existing fleet of nearly 600 robotic scrubbers chainwide, in partnership with Brain Corp and Tennant Company. The robots will be able to capture data as they move through their respective store and deliver actionable reports to club managers. The information collected by the robots can be used to assist with tasks including verification of pricing accuracy, planogram compliance and checking stock levels.

article thumbnail

To Ensure Your Tech Has a Positive Impact On Society, Build A Responsible And Ethical Tech Org

Forrester Omnichannel

Digital acceleration means all companies need to understand their technological and social impacts to build customer trust. Responsible and ethical tech efforts will need to be coordinated across the enterprise.

article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Finish Line Invests in Improved Omnichannel Merchandising

Retail TouchPoints

Athleticwear retailer Finish Line is working to optimize its merchandising strategies across its operations with the help of Aptos. The new technology investment will allow Finish Line to manage inventory across its 890 Finish Line and JD Sports branded mall locations, Finish Line shops inside Macy’s as well as both the Finish Line and JD Sports websites.

article thumbnail

Best Web Hosting Providers for Value, Speed, and Security (Jan 2022)

Ecommerce Platforms

Web hosting fuels the internet. And web hosting companies manage the servers where all websites get stored —more specifically, website files. Online stores, blogs, forums, and every type of website, app, and game on the internet requires web hosting, and that's why it's so essential to find a high quality host. That's why we researched and decided on the absolute best web hosting providers, to ensure your website never crashes, to speed up your loading speeds, to improve your SEO.

article thumbnail

Farfetch to Acquire Luxury Beauty Retailer Violet Grey

Retail TouchPoints

Seeking to build up its industry expertise and product assortment ahead of a category expansion into beauty slated for later this year, Farfetch will buy luxury beauty retailer Violet Grey for an undisclosed sum. Beauty by Farfetch will offer the platform’s millennial and Gen Z luxury audience access to insights and expertise from multiple beauty experts and communities, including the Violet Grey community.

Retail 256
article thumbnail

Walmart's store redesign could spell more trouble for department stores

RetailDive

The retail giant seems to be taking a page from Target's revamp, which in turn has embraced some of the best elements of old school merchandising.

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Gartner Predicts 2022: B2B eCommerce Orgs Will Miss the CX Mark

GetElastic

Through extensive research and trend monitoring, industry analyst Gartner releases a report of yearly predictions. The blog series kicked off with a focus on their first prediction, the impact of unified commerce ; while the second installment sheds light on how B2B eCommerce organizations are and should be tackling digital optimization with the customer experience at the forefront.

B2B 78
article thumbnail

Snapchat's latest feature allows users to shop multiple products in one place

RetailDive

Tested at first by Ulta and MAC Cosmetics, the new type of shopping lens allows users to view similar products at a given retailer, in addition to product information.

article thumbnail

Join a New Interactive Program: How to Play the eCommerce Game in 2022

Omniconvert

Do you want to rule the eCommerce Game in 2022? We invite you to access actionable advice from A-level eCommerce experts and practitioners. The post Join a New Interactive Program: How to Play the eCommerce Game in 2022 appeared first on Omniconvert Ecommerce Growth Blog.

Games 78
article thumbnail

WooCommerce vs Shopify: A feature-by-feature comparison

Omnisend

Reading Time: 9 minutes. The web has become a place for small, medium and large businesses to compete on practically equal footing. This is especially driven by ecommerce platforms that have made it possible for anyone to set up and manage online businesses regardless of their programming background or access to significant capital. Today, Shopify is one of the most popular software services in ecommerce.

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

What is Zero-Party Data?

SheerID

Learn what zero data party is, why it’s important, and how to can use it. Read this SheerID blog to get ready to market in a cookieless world.

Blog 88
article thumbnail

Wix vs Shopify: An in-depth comparison

Omnisend

Reading Time: 11 minutes. SMEs and large enterprises alike recognize the increasing importance of having the means to sell goods and services on the web. That’s why ecommerce platforms like Shopify have skyrocketed over the past decade. These technologies enable businesses of all sizes to easily set up their online stores, market their goods, and manage their operations.

Shopify 78
article thumbnail

SheerID Completes SOC 2 Type 2 Certification of Identity Marketing Platform

SheerID

SheerID completes SOC 2 Type 2 certification of its Identity Marketing platform meeting the highest standards for security and privacy.

article thumbnail

A Retailer’s Basic Guide To Warehouse Management System

RetailMinded

Inventory is constantly changing. Daily sales, returns, new receipts, as well as damage and theft all affect your inventory levels. Inventory management and control, despite their difficulty, are the most critical functions of a successful retail organization. . Many retailers’ success is contingent upon managing their inventory effectively. If your stores are out of stock, revenue will be lost.

article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

Returns from 2021 could total $761B: NRF

RetailDive

As customers return more merchandise than previous years, retailers must contend with the increasing costs of returned items.

article thumbnail

From zero to one hundred: How zero-party data builds stronger eCommerce customer relationships

Liveintent

Data can take many different forms, but the one that’s getting the most buzz these days is zero-party data. The term, coined by Forrester Research in 2020, encompasses all data that comes “straight from the source.” It’s information consumers proactively offer brands to add context to their online experience. And because of its pure, unfiltered origins, this form of data can be highly valuable to marketers.

article thumbnail

Adidas to hire more than 2,800 employees in 2022

RetailDive

The hiring announcement comes in the same week that Reebok, soon to be acquired by Authentic Brands, confirmed layoffs.

92
article thumbnail

Free eBook: Everything You Ever Wanted to Know About Headless Commerce (But Were Too Afraid to Ask)

Kibo

Headless commerce is no longer the preserve of tech enthusiasts and coders. From tiny online stores to the biggest retail enterprises, it seems everyone. wants to go headless. And with good reason — headless commerce offers several benefits to online retailers, including faster sites, more design flexibility, fewer hosting headaches, and richer digital experiences.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

Inflation will remain worldwide problem in 2022

RetailWire

A Reuters survey of over 500 economists finds a consensus that inflationary pressures will remain in place throughout 2022, tamping down growth in the process. Nearly 40 percent of respondents identified inflation as the biggest risk to the global economy this year. Nearly 35 percent are concerned what role new coronavirus variants may have.

Article 59
article thumbnail

5 Ways How Videos Can Help Digital Marketing Agencies

365 Retail

With the rise of technology-savvy and smartphone-dependent consumers, more and more companies are starting to invest in digital strategies to stay competitive. Fortunately, industry experts share valuable knowledge about the latest updates and trends in digital marketing. As a result, digital marketing strategists receive helpful tips and advice on how to create campaigns that accurately address the needs and requirements of your target audience.

article thumbnail

The Weekly Closeout: Mattel wins rights to Disney Princess and Frozen lines

RetailDive

Hasbro hung on to Star Wars, however, and gained the rights to Indiana Jones. Meanwhile, rumors continue to swirl around a Shein IPO.

62
article thumbnail

Amazon Business Models Guide: 5 Ways to Sell on the Amazon eCommerce Platform

Korona

Selling on Amazon is extremely profitable for small and medium businesses (SMBs). This is, of course, evident in the growing number of Amazon sellers. The platform has tremendous potential, with even new sellers earning an average profit of $42,000 annually. . Several different business models are available, each with its own pros and cons. You can build your career as an Amazon Seller with the model that works best for you.

article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib