January, 2023

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Online Review Statistics You Should Know in 2023

Ecommerce Platforms

Online review statistics reveal some interesting insights into the power of social proof. In a world where consumers are growing increasingly less trusting of “traditional” advertising, reviews, testimonials, and genuine customer feedback has become extremely useful.

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7 Best Link in Bio Tools for 2023

Ecommerce Platforms

Once upon a time, we used to hand out resumes. No longer. Now, we find people via their social media accounts. And when they say “link in bio,” that’s how we find out more about their bio, their portfolio, their work, and their availability.

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The 8 Best Shipping Software Platforms For Your Online Store

My Wife Quit Her Job

The best shipping software programs integrate seamlessly with online stores and marketplaces, allowing you to fulfill customer orders smoothly and still make a healthy profit. But with so many options, how do you know which is right for your ecommerce business?

Shipping 229
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E-commerce sales exceeded $1 trillion in 2022: report

RetailDive

Total digital retail commerce hit a record in Q4 last year, reaching $332.2 billion, according to Comscore

Retail 141
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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

Join DeAnna McIntosh, Retail Growth Strategist, for this idea-sparking session on how to multiply and diversify your revenue (and impact) with zero ad spend, how to create disruption in your industry, and how to reimagine and innovate the retail business model.

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The Average Conversion Rate for Ecommerce And How To Top It | Salsify

Salsify

Just over two out of 100 customers will put items in their digital cart and actually make a purchase — specifically, 2.5%. This is the average conversion rate for ecommerce transactions, according to industry benchmark data from Kibo. Ecommerce Marketing

Customer 126
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Cybersecurity Risk Dashboards: No Value, Extreme Liability

Forrester eCommerce

In the last twelve months, “Risk Dashboards” became all the rage in cybersecurity with varied titles like “Risk Index,” “Security Baseline,” “Security Posture,” and “Risk Posture.” ” These dashboards appear in a vendor’s user interface and purport to help security programs improve.

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7 Best Link in Bio Tools for 2023

Ecommerce Platforms

Once upon a time, we used to hand out resumes. No longer. Now, we find people via their social media accounts. And when they say “link in bio,” that’s how we find out more about their bio, their portfolio, their work, and their availability.

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441: The Real Reason You Aren’t Making Progress And How To Get Out Of Your Head With Daniel DiPiazza

My Wife Quit Her Job

Today I have an extra special guest on the show, Daniel DiPiazza. The reason why I love Daniel is that he is such a passionate guy and he’s great to talk to about mindset.

Books 252
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Gross Merchandise Value – the ultimate measure of your sales volume

Omniconvert

In this blog post, we're breaking down what GMV is, how to calculate it, and, most importantly, how to use it to make your business more profitable. The post Gross Merchandise Value – the ultimate measure of your sales volume appeared first on Omniconvert Ecommerce Growth Blog.

Blog 147
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The Cybersecurity Impact of PCI DSS 4.0

Retail TouchPoints

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping.

Retail 132
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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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The Future of Localization is Here: Are You Ready?

Forrester eCommerce

Here’s a thought experiment to test if your organization is ready for the future of localization. When you think about your customer and employee experience (CX and EX), do you think about what it’s like in each of their languages? Or do you unconsciously assume a monolingual experience?

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How NitroPack Grew by 628% With FastSpring

FastSpring

NitroPack , a website performance optimization platform, has become one of the fastest-growing startups in CEE. Since it joined FastSpring in early 2020, the company has increased its revenue by 628% and is still growing fast.

PayPal 147
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Yotpo Review and Pricing: What’s It All About? Reveal Pricing and Features

Ecommerce Platforms

Recent stats show that 93% of c ustomers say online reviews influenced their purchasing decisions. The bottom line: It’s a given that customers will read online reviews before deciding on a product Just look at popular online marketplaces, for instance.

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438: James Clear On Creating Atomic Habits In Your Life

My Wife Quit Her Job

Today I’m thrilled to have my buddy James Clear back on the show. James’ most recent book, Atomic Habits, hit the New York Times bestseller list and the last time I checked, it was the #8 best-selling book on all of Amazon.

Books 228
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The Ultimate Small Business E-Commerce Fulfillment Guide & Checklist

From building a carrier strategy to addressing the inevitable returns rush, Shippo’s "How to Prep for Peak Season Shipping" covers everything you need to implement the right fulfillment plan for your e-commerce business this season.

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Customer Loyalty Metrics: winning customers and influencing sales.

Omniconvert

This blog post delves deeply into the most crucial KPIs and metrics for customer loyalty. Get ready for formulas, examples, and a highlight reel of each metric. The post Customer Loyalty Metrics: winning customers and influencing sales. appeared first on Omniconvert Ecommerce Growth Blog.

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How To Build an Ecommerce Marketing Strategy | Salsify

Salsify

Marketing campaigns have been around in some form or another since at least the age of antiquity ( starting with fish sauce in 35 B.C. ). Ecommerce Strategy

Marketing 129
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What The Justice Department’s Lawsuit Against Google Means For Marketers

Forrester eCommerce

Yesterday, the Justice Department and eight states sued Google, accusing the company of illegally abusing its monopoly on the technology that powers online advertising. According to the Department’s complaint, Google’s dominance enables the company to take at least $0.30

Marketing 369
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8 Top Stripe Alternatives: In-Depth 2023 Guide

FastSpring

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more.

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Learn Today, Sell Tomorrow: Increasing ROI & Conversions Through Search Metrics

Search metrics can drive conversion by helping website owners, and marketers learn from their online visitors. The data provided by an onsite search engine can help personalize the eCommerce experience and turn a visitor into a repeat buyer.

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How To Start An Online Business in Canada (2023)

Ecommerce Platforms

Learning how to start an online business in Canada requires a reputable ecommerce platform , niche product ideas, and a suitable business structure for managing your business in the long term.

Shopify 197
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Deloitte: Retailers Should Prepare for ‘Holiday Hangover’ in 2023

Retail TouchPoints

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S.

Retail 128
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NPS Survey Template – get better answers, faster.

Omniconvert

Discover the many shapes and forms an NPS survey can take and the wonders it can work. The post NPS Survey Template – get better answers, faster. appeared first on Omniconvert Ecommerce Growth Blog. Customer Value Optimization NPS

Blog 148
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How to Personalize the Customer Buying Experience

Wiser

When today’s shoppers have so many different buying choices, it is important for businesses to make personalized customer experiences a top priority. In fact, according to a report done by McKinnsey and Company , 71 percent of customers are now expecting companies to deliver personalization.

Customer 122
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Marketing-Led COVID-19 Growth Strategies: 2022 and Beyond

More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.

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Knowledge Capacity Building Requires Skills Development

Forrester eCommerce

Organizations often view knowledge management as a means to bridge a skills development gap. For example, your level-1 service desk agents may not have strong technical troubleshooting capabilities.

Customer 370
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In-Depth Comparison of 5 Monthly Recurring Billing Software

FastSpring

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. This article is meant to help by providing two important factors to consider when choosing a recurring billing tool.

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How To Start An Online Business in Canada (2023)

Ecommerce Platforms

Learning how to start an online business in Canada requires a reputable ecommerce platform , niche product ideas, and a suitable business structure for managing your business in the long term. .

Shopify 197
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What to Do Before Your Best Customer Ghosts You

Retail TouchPoints

Relationships can move fast. You meet for the first time, and there’s a spark. You feel like you’ve known each other for years, even though you’ve only spent a few hours together. You quickly get a sense of likes and dislikes, as well as what you have to offer each other.

Customer 125
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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

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2023 eComm & Retails predictions from 41+ experts

Omniconvert

What's changing in eComm & Retail this year? What's still working? 40+ global experts answer in this ultimate 2023 prediction compilation. The post 2023 eComm & Retails predictions from 41+ experts appeared first on Omniconvert Ecommerce Growth Blog. Customer Value Optimization

Blog 145
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What You Can Do With Share of Search

Wiser

One of the single most important metrics a brand can measure is its share of search. After all, how can customers make purchases from you if they can’t find your online storefront or your products in a busy marketplace?

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A Day in the Life of a Knowledge Manager – A Cautionary Tale

Forrester eCommerce

Building a successful knowledge management practice to capture, share, and transfer institutional knowledge is more essential than ever. IT operations’ need to innovate, provide services globally, and improve employee experiences.

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An In-Depth Guide to Subscription Billing Platforms (+ 5 Options)

FastSpring

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more).

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The Headless (CMS & Search) eCommerce Hunt

Speaker: Jonathan Meyer & Jonathan Read

Headless CMS is redefining the way online content is presented. But don't worry––it’s not nearly as spooky as it sounds. Connect with Hawksearch’s Jonathan Meyer, joined by Sitefinity’s Jonathan Read, where the pair will define Headless CMS, the benefits it offers, and outline its eCommerce potential,