365 Retail

MARCH 29, 2025

Email marketing has been a cornerstone of digital marketing strategies for years, but in 2025, it is playing an even more crucial role in the retail industry. With advancements in artificial intelligence, automation, and data analytics, email marketing is transforming how retailers engage with their customers, drive sales, and build brand loyalty. As consumer expectations evolve, businesses must leverage email marketing to deliver personalized and data-driven experiences that foster long-term re

Marketing 57

Marketing Retail Mobile Recommendation 57

RetailMinded

APRIL 2, 2025

Youve poured your heart into creating a product. Say, a handmade candle or a trendy snack bar, and its finally ready to hit the shelves. Youre excited to see it in customers hands, but then the first shipment arrives at their doors. The boxes are crushed, the labels are smudged, or worse, the product inside is broken. Suddenly, your dream launch turns into a flood of complaints, and all that hard work feels wasted.

Small Business Retail 52

Small Business Retail Shipping Costs Retail Shipping 52

iVend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation. You may be exploring how you could use retail management software in your business, to help you to operate more efficiently, increase customer satisfaction, stay competi

Management 52

Management Payment Services POS Retail 52

Bryan Eisenberg

APRIL 1, 2025

Have you ever seen a 10-year-old negotiate product margins, rethink branding strategy, and pivot to a new product based on customer feedback – all before lunch? I have. And it wasnt in some Shark Tank fantasy camp. It happened right here in Round Rock, Texas, at the ESTEAM Academy Childrens Business Fair. This is their 8th fair. We just wrapped up a very special episode of Rock Solid , where I sat down with several of the young entrepreneurs wholl be showcasing their businesses at the upco

Events 162

Events Customer Other 162

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Retail

Forrester eCommerce

APRIL 1, 2025

I recently attended my first-ever Insider Summit (formerly the Insider Threat Summit) in Monterey, CA. The event, in its ninth year, was attended by insider risk leaders, counterintelligence professionals, and current/former members of law enforcement and the US military. The heavy focus on people not data or systems was surprising to me.

Events 195

Events Management 195

Retail TouchPoints

APRIL 1, 2025

Boardriders , parent company of brands including Billabong and Roxy , has launched the Quiksilver app in seven European countries: France, Germany, Italy, the Netherlands, Spain, Switzerland and the UK. The app, developed by NewStore , features dynamic push notifications, immersive product lookbooks, seamless loyalty integrations and customizable integrations that enhance app functionality without requiring complex development.

Mobile 147

Mobile Marketing Customer Customer Experience 147

CPC Strategy

MARCH 31, 2025

Amazon How to Use AMC Audiences for Sponsored Ads By Averie Lynch Mar 31 2025 In today’s data-driven marketing landscape, the ability to ask the right questions is paramount.  Amazon Marketing Cloud (AMC) emerges as the magic 8-ball of advertising solutions, offering advertisers a robust platform for precise analytics and strategic decision-making.

Webinar 49

Webinar Blog Marketing Improvements 49

Retail TouchPoints

APRIL 3, 2025

In the first quarter each year, announcements of store closings often fuel speculation about the state of physical retail and the strength of the industry. In fact, the marketplaces industry, and brick-and-mortar retail specifically, is healthy, with underlying metrics demonstrating that demand for space continues to outpace supply. In the competition for consumer dollars, stores remain a crucial part of a successful omnichannel strategy and there is significant opportunity in the current marke

Presentation 147

Presentation Retail Department Stores Consumer 147

Salsify

APRIL 3, 2025

The second quarter (Q2) lends itself to summer (Q3) promotional planning and half-yearly goal adjustments. Temperatures near you are likely heating up (hopefully within reason), and impending sales events can only be described as sizzling.

Consumer 137

Consumer eCommerce Events 137

Forrester eCommerce

APRIL 3, 2025

OCBC has emerged as a leader in enterprise AI adoption, seamlessly integrating generative AI across its operations. I recently spoke with Donald MacDonald, Head of OCBC’s Group Data Office, about the bank’s AI journey. Q: Donald, OCBC’s success with AI seems to stem from a long-term vision rather than a sudden pivot.

Banking 365

Banking Operations Financial Services Technology 365

Advertisement

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Customer Loyalty

lateshipment

APRIL 3, 2025

Every e-commerce business relies on shipping carriers like DHL to deliver a seamless customer experience. But despite the best logistics and safeguards, things don’t always go as planned. Packages get damaged, and shipments might go missing, and suddenly, you’re dealing with frustrated customers and revenue losses. When this happens, you might assume the loss is yours to absorb.

Shipping Costs 130

Shipping Costs Shipping eCommerce Document 130

Retail TouchPoints

APRIL 3, 2025

Target has partnered with Kate Spade New York to create an extensive limited-time collection of more than 300 fashion, home and entertaining products. Launching April 12, more than half the collection will be priced at $15 or less, with prices starting at $5. The Kate Spade New York x Target collection includes womens, kids and baby apparel with extended sizing and adaptive styles, handbags, home accessories and party essentials like dcor, stationery and more.

Sporting Goods 270

Sporting Goods Accessories Apparel Fashion 270

RetailMinded

APRIL 2, 2025

Shoppers are looking for faster ways to eat better. Its not a passing trendits a response to packed schedules, growing nutritional awareness, and a stronger focus on long-term wellness. For independent retailers, especially those without the margin for guesswork, this shift signals a change in how product selection, inventory, and customer engagement need to evolve.

Food and Beverages 59

Food and Beverages Retail Subscription Customer 59

Forrester eCommerce

APRIL 3, 2025

Generative AI was so two years ago. Now, businesses are all about agentic AI (not to be confused with AI agents), channeling the brouhaha of ChatGPT in 2023. But where is the consumer in all this? While businesses are moving to experiment and learn more about agentic AI, consumers are not.

Consumer 284

Consumer Channel B2C Marketing 284

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Omnisend

APRIL 2, 2025

Reading Time: 10 minutes The best signup form examples understand their role in the customer journey and provide solutions to hesitancy and conversion barriers. For instance, a free shipping form could trigger on exit intent during checkout, and a VIP access form could show to visitors looking at premium goods. Incentivization, providing immediate value, and creating a fear of missing out (FOMO) are other proven ways to increase your signup conversion rate.

Subscription 78

Subscription Information Toys Social Media 78

Retail TouchPoints

APRIL 3, 2025

QVC is working hard to revamp its image while staying true to its roots. Late last year the company changed its name from Qurate Retail Group to QVC Group , bringing its biggest brand to the forefront. Now QVC wants to shed its TV roots and become known instead as a live social shopping company, and its first big move is a new deal with TikTok Shop that will see the OG home shopping network host 24/7 live shopping streams on TikTok that viewers can join via the app any time, day or night.

Home Shopping 257

Home Shopping Merchant Services Operations Consumer 257

365 Retail

MARCH 29, 2025

As British retail and hospitality businesses face significant wage and tax rises, many firmsrecognise the need to improve labour productivity and employee engagement, prompting a growing need for investments in Artificial Intelligence (AI) according to the latest research from Legion Technologies , an innovator in workforce management (WFM). With imminent National Insurance Contribution (NIC) and National Living Wage (NLW) increases set to add an estimated 5billion to retails wage bill this yea

Retail 57

Retail Technology Management Improvements 57

Forrester eCommerce

APRIL 3, 2025

Last weeks mega deal of Google acquiring CNAPP provider Wiz for $32B has some lamenting the future of IPOs in the cybersecurity space.

Management 195

Management 195

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

TalkingRetail

APRIL 1, 2025

Four Spar customers across Great Britain have received grand prize cheques for 10,000 through the retailers Frozen Fortune campaign.

Customer 64

Customer Retail 64

Retail TouchPoints

APRIL 3, 2025

This story is part of Retail TouchPoints ongoing Small Business, Big Ideas series, focusing on smaller retail brands that have found big success and have even bigger ambitions. Norman Nardick, Founder of The Bazaar and grandfather of current CEO Bradley Nardick. Back in 1960, before terms like off-price and closeout were commonplace, decorated World War II veteran Norman Nardick was working for a catalog company offloading its out-of-season merchandise.

Small Business Retail 147

Small Business Retail Shipping Costs Games Supplies 147

365 Retail

APRIL 1, 2025

Deliveroo and wilko have announced a major expansion of their partnership, growing from an initial 10 pilot locations to 212 sites across the UK. The move comes just six months after the home and garden retailer first launched on Deliveroo Shopping, offering customers a new way to access everyday essentials with fast delivery and in-store pricing. Originally rolled out in cities including Edinburgh, Bristol and Manchester with 3,000 products, wilkos expanded range now includes over 14,000 items

Events 62

Events Customer Consumer Retail 62

Forrester eCommerce

APRIL 2, 2025

By Charles Betz and Stphane Vanrechem Enterprise architecture has always aimed for clarity, control, and coherence. Yet its practitioners are often thwarted by an overwhelming paradox: they must guide the evolution of vast, dynamic enterprises using tools and processes that are static, fragmented, and slow.

Customer 286

Customer 286

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

lateshipment

APRIL 4, 2025

Discover how to file a Purolator damage claim, key steps to follow, common challenges, and tips to ensure a smooth and successful claim process.

Shipping 130

Shipping 130

Retail TouchPoints

APRIL 3, 2025

CardVault by Tom Brady will open a flagship location later this month at the American Dream mall in Rutherford, N.J., next to MetLife Stadium, home field for the NFLs Jets and Giants. The 1,200-square-foot store will offer rare and premium trading cards, authentication services and an exclusive VIP trading experience. Bringing CardVault by Tom Brady to American Dream, just steps from MetLife Stadium home to countless iconic moments in sports is a significant milestone for us, said Ed Kane, Co-

Hobbies 147

Hobbies Retail Arts Fashion 147

365 Retail

APRIL 1, 2025

Seletti has launched a bold new retail concept in the heart of London, bringing its irreverent spirit and retro flair to Selfridges with the debut of SELETTI MARKET. Open from 31 March to 31 August 2025, the installation transforms the department stores lower ground floor into a surreal supermarket inspired by Italys first supermarket, which opened in Milan in 1957.

Marketing 57

Marketing Department Stores Arts Presentation 57

Forrester eCommerce

APRIL 4, 2025

What do AI-powered advancements like Experience Agents and Qualtrics Edge mean for experience research today and in the future? Here are three takeaways from Qualtrics X4.

Customer Experience 273

Customer Experience Management Customer 273

Advertisement

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

TalkingRetail

APRIL 3, 2025

More than 90,000 cigarettes, 20 kilograms of tobacco and 4800 illegal vapes were seized by the North East Lincolnshire Councils Trading Standards team during a partnership operation.

Operations 52

Operations Retail 52

Retail TouchPoints

APRIL 3, 2025

Davids Bridal is in the business of dream-making, according to new CEO Kelly Cook, and in this video she explains why leading the retailer represents a dream come true for her. She shares her vision for the company, including its asset-light Aisles to Algorithms growth strategy and the recent launch of its Pearl Media Network. Cook has big ambitions for Davids Bridal: Instead of us being dominant in a $4 billion wedding dress industry, now we want to become dominant in a $64 billion wedding indu

Customer Experience 147

Customer Experience Marketing Customer Retail 147

365 Retail

APRIL 1, 2025

IKEA will open three new small-format stores in Chester, Harlow and Norwich this year, as part of its wider strategy to bring the brand closer to where customers live, shop and socialise. The new stores will be situated on former Homebase sites in Greyhound Retail Park, Chester; Harlow Retail Park, Harlow; and Hall Road Retail Park, Norwich. Expected to open later in 2025, each location will deliver a compact version of the traditional IKEA experience, complete with roomsets, a market hall, and

Events 57

Events Retail Customer Marketing 57

Forrester eCommerce

APRIL 1, 2025

The latest on Fujitsu and its Quantum Computing capabilities.

Technology 248

Technology Customer 248

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

Shopify