BigCommerce

DECEMBER 19, 2017

Digital commerce continues to be top of mind for online retailers. Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. But within this focus on digital commerce is also increasing pressure from fraudulent activities. . According to a recent survey of North American digital enablers (e.g., ecommerce platform providers) commissioned by Discover® Global Network, mid-sized merchants

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Kissmetrics

DECEMBER 18, 2017

There’s no doubting the power of inbound marketing. It’s safe to say that inbound has revolutionized the way marketing works in today’s world. When it works, that is. Because many times, it doesn’t. Or at least, it takes too long. Crafting an inbound campaign requires audience targeting, multiple forms of content based on funnel stages, and perfect integration between marketing and sales.

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Marketing Social Media Webinar B2B 219

Optimizely

DECEMBER 21, 2017

“Please, not another buzzword,” I hear you cry. “I’m still trying to absorb the last ten years’ worth of marketing jargon and acronyms.”. But before you run off, let me tell you about an ecommerce trend that will actually help you better sell to customers and ensure their (undying) loyalty. Every B2C marketer needs to know about contextual commerce.

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Customer Loyalty Improvements Customer Merchant Services 191

RTP blog

DECEMBER 20, 2017

The Federal Communication Commission (FCC) vote last week to repeal net neutrality, which essentially requires Internet Service Providers (ISPs) to treat all the data flowing through their “pipes” equally, has raised howls of protest from individuals, politicians and businesses. A number of states’ attorney generals are threatening to file a lawsuit to block the action.

Small Business Retail 150

Small Business Retail Retail Article Mobile 150

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

BigCommerce

DECEMBER 21, 2017

The Challenge will start on 1 January and run until 10 April 2018.

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My Wife Quit Her Job

DECEMBER 17, 2017

I’ve been hung up on. I’ve been cursed out. I’ve been been treated like a minimum wage worker. But I’ve always sucked it up because that’s what it takes to run a successful wedding linens business. Even though we now have a small staff to answer phone calls and run our help line, back in the day my wife and I were the only ones available to handle customer support.

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Customer Document 143

RTP blog

DECEMBER 19, 2017

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. In one of my first jobs out of journalism school, I worked for a magazine called Giftware Business , then I moved on to Private Label Product News and — fast-forward to the age of digital-only — I eventually landed at Retail TouchPoints (RTP). Now heading into the 10th year of publication for RTP , I thought this would be a good opportunity for a bit of reflection.

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Multi-channel Customer Retail Omnichannel 150

SellBrite

DECEMBER 20, 2017

Major marketplaces, like Amazon and eBay, come with restrictive seller policies. These venues downplay merchants’ branding to maintain their own homogenous image. Sellers with their own online stores play a different game. They have complete control over their customers’ experiences. Whether it’s rearranging product placement or highlighting a store sale, merchants can use their website to directly connect with their customers and encourage purchases.

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Merchant Services Shipping Costs Social Media Payment Services 154

Ecommerce Platforms

DECEMBER 18, 2017

If you're an ecommerce professional and have tried to expand to a retail store or an online marketplace like Etsy or Amazon, you would know how complicated the process can get. A lot of things can go wrong. You end up having miscommunications on inventory between the channels, customers get upset when the inventory isn't available, and the order management isn't exactly as easy as it is with an individual online shop.

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Multi-channel Shipping Costs Channel Management 134

A Better Lemonade Stand

DECEMBER 18, 2017

This is a comprehensive guide that will take you through the steps of coming up with a great business name for your online business. The post How to Come Up With a Business Name: Ecommerce Edition 2018 appeared first on A Better Lemonade Stand.

eCommerce 132

eCommerce 132

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RTP blog

DECEMBER 18, 2017

By Sam Darwish, Skinny IT Customers today are intertwined with digital ecosystems. From Gen Z to Baby Boomers, every demographic segment is at least familiar with their mobile device, and it’s highly probable they are using devices in their retail customer journey. Therefore, companies that are utilizing in-store WiFi for their customer’s satisfaction have a significant advantage over their competitors.

Retail 150

Retail Customer Data Information Mobile 150

ecomdash

DECEMBER 21, 2017

Finding the right ecommerce niche product is the key to succeeding online. To help you get started, here is our guide to the best ecommerce niches for 2018. Read more. The post Top Ecommerce Niches of 2018 appeared first on ecomdash.

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eCommerce Blog 111

Retail Technology Review

DECEMBER 19, 2017

Widespread snow and sub-zero temperatures across the UK prompted an early flurry of online festive gift buying, with searches around 'Christmas gifts' up 12% week-on-week*, according to data from Summit, specialists in online retailing.

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Gifts Online Retail Retail 105

Ecommerce Platforms

DECEMBER 20, 2017

Some online businesses grow fast. In such situations, inventory management becomes a problem, since it's quite hard to keep up with rapidly growing demand for the products. In addition to that, a brand like this is often selling on multiple channels such as Amazon, Etsy, eBay, or with a physical retail store. But, here's some food for thought: Can you imagine the level of management required for the business to run smooth as silk?

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Channel Management Multi-channel Live Chat 99

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Bootstrapping Ecommerce

DECEMBER 19, 2017

Gift cards aren’t just a product, they’re a powerful marketing tool you can use to increase your conversion rates, you just need to know how to use them. The post How to Use Gift Cards as a Marketing Tool to Increase Conversion Rates appeared first on Bootstrapping Ecommerce.

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Gifts Marketing eCommerce Conversion Optimization 95

Wiser

DECEMBER 19, 2017

This is a guest article by  Zach Zigelbaum, Senior Account Director, EMEA at Wiser. The definition of “luxury” is coming into question in the EU, as the Court of Justice of the European Union (CJEU) ruled last week that brands have the right to restrict where their goods are sold. With its ruling, the CJEU aims to give luxury brands more control over the prestige of their brand.

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Definition eCommerce Channel Article 92

Retail Technology Review

DECEMBER 19, 2017

Bonfire night and Black Friday sales seemed to hold up the November Retail Sales, but food price inflation continues to hit consumers' pockets, says one retail expert.

Consumer 101

Consumer Retail 101

Bronto

DECEMBER 19, 2017

Triggered messages are some of the most effective emails you can send, and they do a lot of the heavy lifting for you, too. The post Pull the Trigger: 5 Campaigns You Should Be Running Right Now appeared first on Bronto Blog.

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Blog Marketing 96

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

Ecommerce Platforms

DECEMBER 20, 2017

Here’s how any website can help to save lives. Drivers who are distracted by their phones are a huge problem that causes thousands of accidents each year. Still, 8 out of 10 drivers use their phone whilst in traffic which is quite alarming considering that a 2-second distraction is long enough to increase the likelihood of a crash by over 20 times. Now, just before Christmas – one of the busiest holidays of the year on our roads – Audi is presenting a solution.

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Presentation Automotive 80

Rishi Rawat

DECEMBER 18, 2017

It’s really hard to keep up with the advances Amazon makes every 14 days or so. Just noticed something new on Amazon checkout. They displayed the option to try Amazon Locker: And when I clicked it was shown this: Looks like they are testing this out at local Whole Foods store locations. About Amazon Locker: Amazon Locker provides you with a self-service delivery location to pick up and return your Amazon.com packages.

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Retail Technology Review

DECEMBER 19, 2017

More than a quarter (27%) of Christmas shoppers find buying presents online just as stressful as going in-store.

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Consumer Presentation 93

ecomdash

DECEMBER 19, 2017

If your return rate is too high for a product, Amazon will not allow you to sell it anymore. Use these tips to to lower your return rate on Amazon. Read more. The post How to Lower Your Return Rate on Amazon appeared first on ecomdash.

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Blog eCommerce 72

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

TradeGecko

DECEMBER 17, 2017

The purpose of Warehouse Management is to assist in the management of inventory movement within a warehouse – be it shipping, receiving, picking and packing, etc.

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Management Shipping 74

Wiser

DECEMBER 22, 2017

Get a sneak peek into Wiser promotional data included in Bain & Company’s holiday retail newsletter published yesterday. The Strategy, Science and Psychology of Holiday Promotions features the best holiday sales and promotional data. . The newsletter states, “working with Wiser, we found that discounts in email promotions averaged 36%—slightly higher than last year’s 34%.” .

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Shipping Costs Demo Shipping Fulfillment 68

Sailthru

DECEMBER 18, 2017

New data on personalization shows that consumer expectations continue to increase, even as shoppers remain leery of sharing personal information. We’ll take a look at the implications of this new data and also at changes in how both The New York Times and Wired are limiting access to content for those who don’t subscribe. Retailers Flub Personalization at a Cost of $756 Billion.

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Article Social Media Consumer Subscription 68

Steve Dennis

DECEMBER 16, 2017

It’s hard to believe it’s been over 20 years since Martha Rodgers and Don Peppers’ seminal book The One to One Future. At the time, Dr. Rodgers and Mr. Peppers (not to be confused with Mr. Rodgers and Dr. Pepper!) offered up the radical notion that mass, one-size-fits-all marketing would begin yielding to a brave new one-to-one world.

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Hobbies Workshop Information Marketing 68

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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

Consumer

Bronto

DECEMBER 21, 2017

Digital Operative shares how a strong “persegmentation” strategy can truly transform your customer journey from start to finish. The post Transforming the Customer Experience With “Persegmentation” appeared first on Bronto Blog.

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Customer Experience Customer Blog Operations 66

FastSpring

DECEMBER 21, 2017

We have already talked through “conversion optimization” and dispelled a few myths surrounding the process in order to orient you in the right direction. Once you understand where you’re headed with conversion optimization, you have to take the time to dive deeper, study the data, and constantly update or test your web design to increase conversions.

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Conversion Optimization Web Design eCommerce Marketing 60

Sailthru

DECEMBER 21, 2017

The holiday season is swirling with omnichannel and online retail news. Target’s ecommerce efforts paid off over the so-called Cyber 5, which begins Thanksgiving Day and ends Cyber Monday. Digital media properties, including Clique, PopSugar and Domino, are bringing their lifestyle brands to brick-and-mortar for the month of December. This week we’ll look into these stories as well as how the Wall Street Journal is personalizing its mobile app.

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Omnichannel Mobile Workshop Gifts 60

Profitero

DECEMBER 20, 2017

Profitero today announced its expanded global relationship with Nielsen through the Nielsen Connected Partner Program. As a Nielsen Connected Partner, mutual clients will gain access to Profitero’s digital shelf analytics across more than 50 markets worldwide, combining Nielsen retail sales and Profitero Amazon sales and share data for a more comprehensive view of performance.

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Marketing eCommerce Analytics Online Retail eCommerce 60

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail