Sat.Sep 23, 2017 - Fri.Sep 29, 2017

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How to Hack Retention Rate and Get Customers to Stick Around

Kissmetrics

Retention, huh? It’s like interviewing for a job and getting to the last stage of the interviews — just to realize it’s not going to happen. We spend money on getting people to our website, visitors spend eight seconds on the page and 98% will never return. Boy, that hurts. It is especially painful for SaaS businesses because of their lengthy sales funnels and high acquisition costs.

Customer 534
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How to Warm Up Your IP and Increase Email Deliverability

Optimizely

What exactly is IP warming? It’s the careful and deliberate process of building your email reputation from the ground up. If your ecommerce brand is just starting to send marketing emails to customers and prospects, or has recently changed email service providers (ESPs), it’s best practice to go through IP warming right away. This process ensures your emails are successfully hitting inboxes, and not being flagged as spam.

Marketing 382
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Creating A Frictionless Shopping Experience With Technology And Data

RTP blog

By Susan Wall, Oracle + Bronto Consumers today want it all when they shop. Like an intrepid explorer, they want to be masters of their destiny, to plot their own journey. But they also expect a helping hand guiding them along the sales path. As time goes on, and as consumers continue to weave seamlessly in and out of channels, their expectation for a smooth, frictionless shopping experience will continue to rise, making it vital that retailers meet their needs every step of the way.

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What Successful Entrepreneurs Do Differently And Why Beginners Fail

My Wife Quit Her Job

In the past 6 years, well over 2700 students have joined my Create A Profitable Online Store course. But I want to be straight up with you. Not every one who has signed up has been successful with their ecommerce business. When it comes to the success of any online business, the biggest variable in the equation is always YOU. Do you have the necessary motivation and drive to succeed?

eCommerce 222
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How LucidChart Used Kissmetrics to Drive Growth

Kissmetrics

LucidChart , a SaaS-based diagramming application with over 9 million users, wanted to make sure their site was more than just pretty to look at. They wanted to ensure that it was leading users down the path to purchase. This is how they used Kissmetrics to leverage the behavioral data their users were leaving behind and increased conversions by 30%.

Demo 252
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Email Marketing Inspiration from 100 Top Email Marketing Campaigns

Optimizely

Email is an excellent way to stay top of mind with customers. For marketers everywhere, keeping customers engaged and interested through email is an ongoing task. In fact, in a recent survey, 58% of marketers said it was their number one goal. It’s clear that maintaining good customer relationships through email is a must. Email has been around for awhile, and if you don’t drill into your strategy, it’s easy for things to feel stale.

Marketing 236

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The 2017 Omnichannel Holiday Strategy Advantage

Wiser

The stakes are high this holiday season, with Deloitte expecting cross-channel retail sales to top $1 trillion dollars this year from November to January. To succeed, omnichannel retailers and brands need to be true to their names and fully unify their selling channels. Omnichannel holiday strategy requires channels to work together. Companies might have different teams for in-store and eCommerce, but they need to be fully in sync to get ahead.

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How to Get E-Commerce Customers Coming Back After Their First Purchase

Kissmetrics

Getting prospects to convert to customers is one thing. But how do you get customers to buy again and again after the first purchase? This is where attentive, customer-focused emails come on. Despite some heralding the “death of email” over more modern platforms like texting and social media, good, old-fashioned email remains one of the best ways to seal the deal, engage customers and encourage repeat purchases.

eCommerce 203
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180: An Interview With My Stanford Professor Tina Seelig On How To Find And Implement Your Business Ideas

My Wife Quit Her Job

Today I have someone extra special on the show and by extra special, I mean that this person is one of the main people responsible for introducing me to entrepreneurship. Tina Seelig is a professor in the Management Science and Engineering department at Stanford University. She’s also the faculty director of the Stanford Technology Ventures program of which I was a member.

Books 126
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Mastercard Pop-Up Experience Showcases Literal Window Shopping

RTP blog

By Klaudia Tirico, Features Editor I recently had the opportunity to get a sneak peek into a new pop-up in New York City, presented by Marie Claire magazine and Mastercard. The experience, called The Next Big Thing Concept Shop , brought to life a variety of unique technology innovations for retailers that can help brands merge the physical and digital shopping experience for their customers.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How to drive growth with ecommerce customer retention rate optimization

Omniconvert

Marketing isn’t about a one-time sale. In order to continuously drive growth for your business, you must focus on building and maintaining authentic relationships with your customers. In this post you’ll learn: How to use the RFM model to increase customer retention rate within the first 30 days of purchase How to create loyalty programs […].

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Top 4 Reasons Why Headless Commerce is Better for Customer Experience

GetElastic

As a follow up to a recent post on why top brands are abandoning monolithic ecommerce solutions , this article explores how the future of commerce is proving why a headless commerce solution is a great alternative. Leading brands find that a headless commerce solution enables them to rapidly provide innovative customer experiences. 1. Get the best of both worlds.

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How to Start a T-Shirt Business: 6 Step Comprehensive Resource Guide

Bootstrapping Ecommerce

The best way to learn how to start a t-shirt business is to actually start one, so follow along with this guide & make use of the tools, resources & advice. The post How to Start a T-Shirt Business: 6 Step Comprehensive Resource Guide appeared first on Bootstrapping Ecommerce.

eCommerce 133
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Will The Albertsons-Plated Deal Kickstart Meal Kit Growth?

RTP blog

Albertsons made a big splash in the $5 billion meal kit industry by acquiring Plated , bringing one of grocery’s biggest powerhouses into the fold. The move comes two months after Amazon entered the market with a trial of its own home-delivery meals , indicating that meal kits may be the next target for e-Grocery growth. The RTP edit team discusses whether meal kits will take off as a result of the major investments from Albertsons and Amazon.

Games 150
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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A Better Lemonade Stand’s Manifesto

A Better Lemonade Stand

Use this manifesto both in your personal & professional lives to guide your decisions so you’re consistently improving & challenging yourself to be better. The post A Better Lemonade Stand’s Manifesto appeared first on A Better Lemonade Stand.

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Top 4 Reasons Why Headless Commerce is Better for Customer Experience

GetElastic

As a follow up to a recent post on why top brands are abandoning monolithic ecommerce solutions , this article explores how the future of commerce is proving why a headless commerce solution is a great alternative. Leading brands find that a headless commerce solution enables them to rapidly provide innovative customer experiences. 1. Get the best of both worlds.

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How Ecommerce Sellers Can Build Buyer Personas to Connect with Customers

SellBrite

Ecommerce sellers have more potential buyers at their fingertips online than any mom-and-pop store can hope to gather. But this doesn’t mean sellers should market to as many people as possible. Instead of advertising to a large, indefinite group of people, ecommerce sellers have to target specific audiences. When marketing is directed towards specific customer types, it resonates with buyers in a way that makes them feel more connected to your products and your brand.

eCommerce 125
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Do You Know About These Emerging Retail Trends?

OrderDynamics

Do You Know About These Emerging Retail Trends? We often get so caught up thinking about what we need to do today that we lose sight of the bigger picture. An unfortunate truth for both for our professional and personal lives. Of course, if we never take a moment to look up and consider the emerging retail trends that are set to disrupt our world tomorrow, we can’t prepare for them.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Announcing Lemon-aid 2017: We’re Giving Away a $35,000 Investment Package to One Hardworking (Not Lucky) Ecommerce Entrepreneur

A Better Lemonade Stand

A Better Lemonade Stand is investing in a growing business & awarding them a $35k investment prize package! Learn more about the initiative here. The post Announcing Lemon-aid 2017: We’re Giving Away a $35,000 Investment Package to One Hardworking (Not Lucky) Ecommerce Entrepreneur appeared first on A Better Lemonade Stand.

eCommerce 132
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New case study: Taylor Stitch takes segmentation to the next level

Klaviyo

A few months ago, Zach Wooster, an account manager here at Klaviyo, sent me a message. “You’ve got to see what Mike at Taylor Stitch is doing with segmentation,” he said. “It’s pretty awesome.”. A few days later, we sat down to take a closer look. I was startled by what I saw. Mike Grasewicz, director of marketing at high-end clothing retailer Taylor Stitch, was building out extraordinarily precise audiences in Klaviyo.

Workshop 100
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How to Boost Word-of-Mouth and Sales for Your Ecommerce Business This Fall

SellBrite

For many ecommerce business owners, fall is the biggest and most profitable time of year. As consumers approach big holidays like Thanksgiving, Christmas, Hanukkah, New Year’s, and others, and start marking their calendars for Black Friday and Cyber Monday, it’s a great time for ecommerce businesses to start thinking about how to get the most out of the upcoming shopping season.

eCommerce 115
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Maplin selects Kirona’s online booking and mobile services software for streamlined processing

Retail Technology Review

Maplin, the UK's specialist technology retailer, is partnering with Kirona to help customers and staff book services through an online solution, helping to minimise wasted time for travelling home service providers.

Books 93
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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VIDEO: Inventory Management 2 - Types of inventory and purpose of holding inventory

TradeGecko

TradeGecko has produced a series of inventory management videos, brought to you by our very own Geckos, to delve into the basics of inventory management. If you want to know what are the different types of inventory and the various ways to allocate stock, keep watching.

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A new way to build email headers in Klaviyo

Klaviyo

Your header is the first thing viewers see when they open your email. It reminds the reader who you are and sets the tone for the rest of the message. Like any good first impression, it should be beautifully crafted and designed to reflect your brand. With that in mind, this week we updated how you build template headers in Klaviyo. When you open the template builder, you’ll see the new, specially designed header tool.

Download 100
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Eventually we’ll see it (or maybe not)

Steve Dennis

How many times have you witnessed (either as an observer or employee) organizations embark on a path that almost certainly will end in disaster, yet they forge ahead anyway? How can they be so wrong-headed we wonder? How often have you watched as a friend or loved one engaged in seemingly destructive behavior, but the one involved in the situation seems blissfully unaware?

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Otto.de builds the ecommerce experience of the future, with high performance content provided by Amplience

Retail Technology Review

The Otto Group is a globally active group of retailers and retail-related service providers with around 50,000 employees and sales of EUR 12.5 billion.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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9 Questions You Have About Amazon - Answered

Salsify

We recently hosted a conversation with content26 co-founder Mark White and Salsify co-founder Rob Gonzalez about how to develop a paid and organic search strategy to boost your discoverability Amazon. There were a number of excellent audience questions and not enough time during the event to answer them all. Here are the answers to the nine most frequently asked questions.

Events 79
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3 Ways to Leverage Social Media For Your Rewards Program

Smile.io

What’re the first few things you do after waking up in the morning? Is one of those things checking your mobile device? If so, you’re not alone. According to a Deloitte Global Mobile Consumer Survey, 61% per cent of respondents also claimed to check their phones within five minutes of waking up each morning.

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Is the grass greener for omnichannel eCommerce businesses?

TradeGecko

With constantly evolving technology and digital marketing capabilities comes the expectation of a seamless customer experience in any eCommerce environment. Accordingly, more and more online businesses are adopting an omnichannel approach to make serving customers as streamlined as possible.

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To Grab Attention Present Things Differently

Rishi Rawat

I really like this tactic being used on ionsolar.com. It all comes down to being unexpected. So many sites put the grand total of happy customers – this is expected. People will gloss over this. Why? Because shoppers’ brains are filtering out marketing speak.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib