Retail TouchPoints

DECEMBER 3, 2024

Real talk — we all know what the next few months look like. You’re in the middle of your Q4 plans, juggling a million platform changes, watching your CPMs climb and trying to figure out how to make this holiday season different from last year’s chaos. Trust me, I’ve been there, living that same spreadsheet life, wondering if throwing more budget at broader audiences is really the answer.

Marketing 231

Marketing Games Comparison Shopping Magazine 231

Forrester eCommerce

DECEMBER 2, 2024

It's predictions season at Forrester. Read this blog to get a look at what won't happen in the year ahead in our 2025 anti-predictions.

Blog 370

Blog B2C Marketing Customer 370

UpSellIt

DECEMBER 2, 2024

Rising Customer Acquisition Costs for Ecommerce Retailers Customer acquisition costs (CAC) are on the rise, making it more challenging for ecommerce retailers to maintain profitability. CAC refers to the total expense that is involved in acquiring a new customer, which can include ad spend, marketing efforts, and sales strategies. With rising advertising expenses, increased competition, and the decline of third-party cookies, focusing solely on acquiring new traffic has become less sustainable a

Shipping Costs 129

Shipping Costs Customer Recommendation eCommerce 129

My Wife Quit Her Job

DECEMBER 4, 2024

In this episode, I’m going to break down why the aliexpress dropshipping business model is essentially dead. I’ll break down what happened, why it happened and what it means for you. What You’ll Learn The new deminimus legislation Why this affects China dropshipping Why the new rules kill this business model Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Books 156

Books Blog eCommerce 156

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Recommendation

TalkingRetail

DECEMBER 2, 2024

The Scottish government could boost the economy by targeting growth for convenience stores in Wednesday’s budget, says the Scottish Grocers’ Federation (SGF).

Small Business Retail 111

Small Business Retail Retail 111

Groove

DECEMBER 3, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Michael Diesu from Revenue Roll In Episode 009 of eCommerce Masters, host Ethan Giffin (CEO of Groove Commerce), welcomes Michael Diesu from Revenue Roll to discuss cutting-edge retargeting strategies and data-driven marketing insights. Michael shares the journey from his roots in consulting at Accenture to co-founding Revenue Roll, a platform revolutionizing how businesses approach retargeting by using advanced

eCommerce 364

eCommerce BigCommerce Shopify WooCommerce 364

RetailDive

DECEMBER 3, 2024

Cyber Monday remains the biggest online shopping day, but the five-day period from Thanksgiving to Monday brought in over $41 billion online overall.

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Retail TouchPoints

DECEMBER 4, 2024

You can’t advertise your way out of a pricing problem. Early this year, we were working closely with a premium nutrition brand that had launched into Amazon from a relatively successful DTC business. They were pouring dollars into advertising on Amazon but, despite their influx of ad dollars, topline sales didn’t seem to budge. Our platform confirmed this disconnect, reporting extremely low incremental return on investment (iROI).

Multi-channel 233

Multi-channel eCommerce Banking Marketing 233

365 Retail

DECEMBER 4, 2024

Fanatics Collectibles has launched its debut UK retail pop-up store at Westfield White City. Open to the public just in time for the festive season, the store offers a unique experience for sports fans and collectors, featuring rare trading cards, exclusive events, and premium memorabilia. Aimed at sports and entertainment enthusiasts of all ages, the pop-up boasts a range of interactive features designed to engage both seasoned collectors and newcomers.

Hobbies 63

Hobbies Events Retail Marketing 63

Forrester eCommerce

DECEMBER 2, 2024

According to Forrester’s Business Privacy Survey 2024, 46% of privacy decision-makers in Asia Pacific (APAC) reported full compliance with GDPR. However, compliance with the EU’s GDPR alone isn’t sufficient in APAC, where local regulations may impose additional or different requirements.

B2C 482

B2C Marketing 482

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Groove

DECEMBER 5, 2024

HubSpot is well-known among business owners, entrepreneurs, and marketing professionals. As an all-in-one solution for inbound marketing, sales, and customer service, it checks a lot of boxes, but you may not recognize the full extent of what it has to offer. In this post, we'll dive into the biggest HubSpot pros and cons, breaking down its capabilities, the most significant limitations, and how it might support your company's goals.

eCommerce 281

eCommerce B2B Marketing Management 281

Retail TouchPoints

DECEMBER 2, 2024

Easing inflation, the looming threat of potential tariffs and heavy discounting saw Americans spend in record numbers over the Thanksgiving weekend, with U.S. retail sales (excluding automotive) up 3.4% on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Online sales saw an even bigger bump, with Adobe Analytics reporting a new milestone for ecommerce on Black Friday as consumers spent a record $10.8 billion online, up

Merchant Services 267

Merchant Services Apparel Jewelry Beauty and Health 267

RetailDive

NOVEMBER 30, 2024

With deals all spread out and e-commerce surging even on Thanksgiving Day, the red-letter event seems to be losing its punch.

eCommerce 141

eCommerce Events 141

Forrester eCommerce

DECEMBER 4, 2024

Our latest survey of more than 16,000 global B2B buyers shows that they’re increasingly frustrated and dissatisfied. Learn where they experience friction and how companies can help overcome it.

B2B 243

B2B Marketing Customer 243

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

B2C

Fastr

DECEMBER 4, 2024

In every corner of the creative world, templates have long existed – and for good reason. They teach, guide, inspire, and accelerate the creative process. If your corner is the digital one, building and managing an ecommerce frontend, you're no stranger to these tools and templates. nor their limitations. If only you had a dollar for every time you wished you could get that brilliantly beautiful design from your head to your screen and site – without any creative compromises or unsolicited adjus

eCommerce 162

eCommerce Management 162

Retail TouchPoints

DECEMBER 6, 2024

More than two-thirds ( 67% ) of American adults with an income of $100,000 or more are parents, representing a lot of spending power. And now, as a whole new demographic ( Gen Z ) ventures further into parenthood, brands and retailers need to adapt their strategies to reflect this cohorts behaviors, priorities and even beliefs. That is why Carters, the baby and childrens retailer behind Carters, OshKosh BGosh, Little Planet and Skip Hop , recently implemented a fresh direction and approach that

Apparel 249

Apparel Fashion Social Media Consumer 249

Salsify

DECEMBER 5, 2024

If you work in ecommerce, you know how deeply customers appreciate speed and convenience. That being said, many brands may be overlooking a simple way to provide it to their shoppers.

Customer Experience 132

Customer Experience Customer eCommerce eCommerce Marketing 132

Forrester eCommerce

DECEMBER 5, 2024

You know it. You love it. And now you’ll love it more. Get an inside look at the recent changes made to the iconic Forrester Wave™ report.

Customer 221

Customer 221

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

RetailDive

DECEMBER 3, 2024

PorchPals is an insurance product that could shake up coverage for a problem that has only escalated with the growth of e-commerce.

eCommerce 128

eCommerce Consumer 128

Retail TouchPoints

DECEMBER 2, 2024

Hungry for luxury, Louis Vuitton fans? Head to 57 th Street in New York to not only shop the brand’s fashionable creations but eat them too. Louis Vuitton has opened a new five -floor flagship designed to combine luxury retail, culture and gastronomy, according to a company statement. The store is meant to be a temporary destination as the brand’s historic Fifth Avenue flagship undergoes a three -year renovation process.

Arts 246

Arts Fashion Retail Customer Experience 246

Salsify

DECEMBER 3, 2024

Ecommerce personalization is no longer just a “nice-to-have” — it’s expected. Shoppers want seamless, tailored experiences, and the devil is in the data.

eCommerce 122

eCommerce 122

Forrester eCommerce

DECEMBER 4, 2024

Retailers and brands in the US presented many offers to customers on Black Friday and Cyber Monday 2024.

Presentation 221

Presentation Customer Retail 221

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Marketing

RetailDive

DECEMBER 4, 2024

Among the many advantages that stores like TJX, Ross and Burlington have over mainstream retail companies: some protection from protectionism.

Retail 126

Retail 126

Retail TouchPoints

DECEMBER 3, 2024

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in Maynard, Mass. that opened in 1964. And while the retailer has embraced ecommerce, its focus hasn’t wavered from providing an experiential, discovery-oriented in-person shopping experience for a wide range of product categories including apparel, décor, beauty and gifts.

POS 225

POS Gifts Operations Arts 225

FastSpring

DECEMBER 6, 2024

Cade , the antitrust regulation agency in Brazil, is joining the list of governments and agencies around the world that are telling Apple to allow steering from apps to other payment options than just Apples own, Reuters reports. The agency stated on Nov. 25 that Apple needs to lift restrictions regarding payment methods for in-app purchases, and that Apple must allow app developers to add tools such as hyperlinks to other sites to help facilitate those other purchasing options, Reuters continue

Payment Services 108

Payment Services Payments Games Article 108

Forrester eCommerce

DECEMBER 3, 2024

Forrester is revising our "Tech Tide: Smart Manufacturing, Q2 2020" for 2025, and invites your input to the process.

Customer 221

Customer 221

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailDive

DECEMBER 2, 2024

Shoppers are seeking out videos of unboxing products, customer reviews and user experience to swap their purchasing decisions, per an MGH survey.

Gifts 124

Gifts Consumer Customer 124

Retail TouchPoints

DECEMBER 6, 2024

The holiday season is undoubtedly one of the most competitive times for retailers and brands vying for shoppers attention and share of wallet. This year promises to be no exception, with the average American shopper projected to spend $902 USD on gifts, food, and other seasonal items, making it potentially one of the busiest and most profitable holiday shopping seasons on record.

Retail 241

Retail Sporting Goods Gifts Marketing 241

RetailWire

DECEMBER 5, 2024

Want a free Frosty with each visit to Wendy's? Get a Frosty Key Tag.

Food and Beverages 105

Food and Beverages 105

Forrester eCommerce

DECEMBER 5, 2024

Orchestrating your partner ecosystem creates new value with e-commerce. Make no mistake, becoming a marketplace is a business transformation, not a feature rollout. The number of ways that you can arrange your marketplace can be hard to imagine.

eCommerce 195

eCommerce Customer 195

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations