Sat.Jul 09, 2022 - Fri.Jul 15, 2022

Report: E-commerce sales to exceed $1 trillion this year

Retail Dive

Online shopping is expected to grow despite concerns about inflation and a potential economic downturn, according to FTI Consulting

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In Customer Success We Trust

Forrester Digital Transformation

Customer Success is a critical business function and plays an essential role in building trust with customers as a strategy for retention. B2B CX customer centricity Customer Engagement customer obsession

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413: The Harsh Reality Of Selling On Amazon Today With Liran Hirschkorn

My Wife Quit Her Job

Today I’m thrilled to have Liran Hirschkorn on the show. Liran is the founder of Incrementum Digital where he helps Amazon sellers grow their businesses. Over the years, he’s helped many clients grow to 8 and 9 figures and he has his finger on the pulse of Amazon.

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BigCommerce in the Big City: Getting Social at CommerceNext in NYC

BigCommerce

On the heels of Outdoor Retailer in Denver, the BigCommerce team went to CommerceNext in New York City and left… BigCommerce News American Eagle Avalara bigcommerce Bloomreach CommerceNext Events Nespresso New York New York City NYC Redstage Steve Madden TikTok

5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

10+ Best Online Course Platforms Reviewed and Compared for 2022

Ecommerce Platforms

If you're looking for a way to sell your online courses effectively, then you're in the right place! What you need is one of the following best online course platforms of 2022. But hold your horses ??.

Ecommerce Content Marketing Tips: Leveraging Email, Blogs, SEO, & More

ROI Revolution

Between website SEO , ecommerce blogs, email marketing, and conversion rate optimization , one thing remains clear: Content is still king. And optimizing your content is paramount to your brand’s success.

Blog 131

More Trending

Why Walmart is Doubling Down on Augmented Reality

Retail Touch

Augmented reality tech is nothing new — in fact, it’s been around since 1968 (surprising, right?). And yet, it’s only in recent years that AR has begun to reach its full potential.

Teespring vs Redbubble (July 2022): What You Need to Know

Ecommerce Platforms

If you’re keen to launch your own creative business with the help of print on demand technology, then you’re in the right place. These days, there are plenty of companies out there to help business leaders create and sell the products they love.

Can biometric data deliver more nuanced mass marketing?

Retail Dive

Remembering passwords may be a thing of the past as Apple rolls out passkeys, but interest in biometrics reaches beyond authentication

What Is Amazon Live And How It Works – The Ultimate Guide

My Wife Quit Her Job

To compete with industry giants like QVC and HSN, Amazon launched its own live streaming platform called Amazon Live on February 7, 2019. As an Amazon Live streamer, you can go live as often and whenever you want with the Amazon Live Creator app and customers can follow your brand.

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

Understanding Geographic Segmentation: Factors, Benefits, and Examples

UpSellIt

Today more than ever, personalization is the key to optimizing the user experience and driving sales and brand loyalty. Leveraging data collection to create a personalized experience is an important aspect of strategic marketing.

Monese Review (July 2022): Is it The Best Alternative to Revolut?

Ecommerce Platforms

Have you reviewed your finances and feel you could manage your money better? For example, maybe you've split your banking across different online platforms depending on the use case, such as day-to-day transactions, savings, or investments? And now perhaps you're looking for a comprehensive solution?

Virtual experiences impact consumer purchase decisions, but tech adoption is low: report

Retail Dive

Most shoppers are not yet comfortable with extended reality experiences despite the positive impact they have on purchases, a Forrester report found

Instacart Elevates 5 Execs to the C-Suite as it ‘Reimagines its Role’ in Online Grocery

Retail Touch

Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As

Management Techniques for Offshore Employees

This whitepaper looks at the changes and challenges that stem from remote hiring and current HR trends that address them. Download this comprehensive guide to learn more!

Ecommerce Chatbots 101: Are They Actually Valuable to Customers? | Salsify

Salsify

Humanity has long been fascinated by the prospect of developing a machine that can accurately mimic its own appearance, behavior, and emotional complexity. Innovation and Trends

Shopify POS Lite vs Shopify POS Pro – What’s the Difference?

Ecommerce Platforms

The debate of whether to use Shopify POS Lite vs Pro is a common one for companies planning on taking their Shopify website sales offline. Most people know Shopify is one of the most popular ecommerce website building tools on the market.

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Where does Sonia Syngal's exit leave Gap?

Retail Dive

With underperformance across its brands, many of the retailer’s problems are self-inflicted. But others are a sign of broader trouble in apparel

Amazon to Create More Than 4,000 New Corporate and Tech Jobs in the UK

Retail Touch

Amazon is growing its UK workforce with the addition of 4,000 new jobs in corporate and technology fields , increasing the company’s permanent workforce in the region to 75,000. Over the last three years Amazon has created 40,000 new jobs across the UK.

A Quick Guide to Shopping for Fulfillment

5 Factors to Consider When Comparing 3PLs

How Can Brands and Retailers Build an Ecommerce Personalization Strategy? [Download] | Salsify

Salsify

The demand from global consumers is apparent: They want personalized shopping experiences — and brands and retailers must have a clear strategy to create them. Ecommerce Strategy Shopping Experiences Are Your Brand

The Best Review Apps for Shopify (July 2022)

Ecommerce Platforms

The best review apps for Shopify are an excellent investment for companies hoping to convert more leads online. In today’s world of infinite competition, a good review app ensures you can demonstrate your credibility to your potential customers.

Nike debuts new store concept with Nike Style

Retail Dive

The store, which opened Friday in Seoul, South Korea, features gender-neutral merchandising and a content studio

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As Inflation Soars, Lowe’s Spotlights Budget-Friendly Interior Design

Retail Touch

With the freight train of inflation not looking set to slow down anytime soon, Lowe’s wants its customers to know it’s possible decorate their homes without breaking the bank.

Why Offshoring is Better than Outsourcing

Offshoring and outsourcing are not interchangeable, as they differ in purpose depending on what drives the need behind the hiring decision. In this whitepaper, we clarify what offshoring and outsourcing are, along with the unique use cases they address.

5 Tips for Creating an Effective Retail Strategy

Wiser

Any retail business without a solid strategy is bound to fail. It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention.

Google Ads Audiences: Leverage the Right Audience for Your Ads

Store Growers

Last Updated on July 15, 2022. You heard Google Ads audiences work great, but don’t know where to start? Well, it’s true; ecommerce businesses use advanced audience targeting to improve the performance of their campaigns and ultimately increase sales.

Victoria's Secret lays off 5% of corporate workforce, merges namesake and Pink operations

Retail Dive

The company is laying off 160 people in order to save $40 million, and has hired the woman who launched Amazon Prime Day as its chief customer officer

How Build-A-Bear’s Pandemic Shift Created Long-Term Omnichannel Opportunity

Retail Touch

The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. But the retailers that invested in omnichannel capabilities were able to adapt and survive.

A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this? Join Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate, for this essential discussion on the ins and outs of brokering the optimal customer interaction.

14 Marketing channels you should focus on in 2022

Omnisend

Reading Time: 12 minutes. Quality is better than quantity when it comes to choosing the right marketing channels for your business. With a limited marketing budget, it’s important to prioritize channels that’ll bring in the best return on investment.

Customer Acquisition or Retention? | SheerID

SheerID

Customer acquisition and retention are both important for growth. Here’s how to use them to build a loyal, lasting customer base

GameStop launches NFT marketplace

Retail Dive

The latest progression of the retailer’s digital transformation follows news that it fired its CFO and reportedly plans layoffs

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Starbucks to Shutter 16 Stores for Safety Concerns, Including One Unionized Location

Retail Touch

Starbucks will reportedly close 16 U.S. stores, mostly on the West Coast, due to safety concerns, according to CNBC.

7 Secrets of Effective Management for Remote Employees and Teams

In this white paper, we will review in more detail the challenges that virtual team managers face as remote work accelerates, and how companies are successfully overcoming these challenges with creative problem-solving.