Sat.Feb 05, 2022 - Fri.Feb 11, 2022

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4 Tips for Mobile Website Optimization

Groove

What is Mobile Website Optimization ? Mobile website optimization is exactly what it sounds like. It’s the way that eCommerce brands optimize their entire site to accommodate not only desktop but also mobile devices. Do you remember the original release keynote of the iPhone in which Steve Jobs pulled up the entire desktop version of the New York Times website?

Mobile 370
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Increase Sales Productivity With Effective New Hire Onboarding

Forrester eCommerce

Onboard New Reps Fast To Avoid Missing Out On Revenue Onboarding new reps quickly is key to achieving annual revenue and quota goals. To do this, sales executives should develop a best-in-class onboarding program by utilizing three core principles: Establish what the sales organization will do to help reps gain competencies. Outline what the new […].

Customer 370
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Apparel Ousts Electronics as Most Popular Online Shopping Category

Retail TouchPoints

Three years ago, electronics were by far the top product category that consumers bought online, but new research from Feedvisor shows the impact of consumers becoming more comfortable shopping online and new tools emerging to enhance the digital shopping experience. In a survey of 2,000 U.S. consumers, Feedvisor found that 60% of consumers make their most online purchases in the Clothing, Shoes and Jewelry category (#1), while 49% of consumers purchase the most in the Beauty and Personal Care ca

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BigCommerce Brings Flare to NRF 2022 and Commerce After Dark

BigCommerce

To say the BigCommerce team was excited about NRF 2022 would be putting it lightly.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Our Favorite Enterprise eCommerce Solutions

Groove

There are a variety of platforms to choose from when first launching an eCommerce store. As an online business grows and begins to see larger orders at higher volumes, it must upgrade to a platform that can handle its growth. There are only a select few enterprise eCommerce solutions on the market, so it’s important to evaluate the features of each platform to best accommodate your business’s needs.

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Let’s Discover The State Of Customer Obsession In Government

Forrester eCommerce

Government organizations that want to improve the services, benefits, products, and experiences that they provide to customers must focus relentlessly on customers’ needs. This means putting customers at the center of strategy, leadership behaviors, and everyday operations – an approach that Forrester calls customer obsession. Most government organizations want to be more customer obsessed.

Customer 367

More Trending

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391: Apple Destroyed Facebook Ads. Now What? With Nick Shackleford

My Wife Quit Her Job

Today I’m excited to have Nick Shackleford back on the show. Nick runs Structured.Agency which is a company that specializes in the growth of ecommerce brands and he is a master of paid media. Besides his agency, Nick also runs an event called Geekout which caters towards ecommerce agencies and sellers. Today, we’re going to talk about Facebook Advertising and Nick’s strategies for ads in the face of Apple’s changes.

Events 177
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WooCommerce vs Shopify: Must-Know Features

Groove

WooCommerce vs Shopify. When you search the web for comparisons of WooCommerce vs Shopify , you’ll come across various eCommerce merchants sharing their honest opinions through detailed reviews. As all online merchants know, your selected eCommerce platform is what sets your business up for success. Conducting research and choosing a platform wisely is key to mastering eCommerce.

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The Tools You Need To Up Your Innovation Game

Forrester eCommerce

Over the past two years, Forrester’s research teams have been really diving into the role that technology executives play in driving innovation. And that research has shown that companies driving a sustainable approach to innovation grow more than 2.5 times their industry average year over year. That’s why we’ve identified inspiring and innovating through technology […].

Games 362
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Aldi Sets Sights on Gulf Coast, Plans 150 New Stores Across U.S.

Retail TouchPoints

Discount supermarket chain Aldi is continuing its aggressive expansion across the U.S., with plans to add approximately 150 new stores to a fleet that already includes 2,100 locations in 37 states. With the new additions, Aldi is on track to edge out Albertsons as the third-largest grocer in the U.S. by store count. Louisiana will become the retailer’s 38 th state of operation when it opens its new store in Lafayette on Feb. 10, 2022.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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The Best Products To Sell On Amazon To Make A Profit

My Wife Quit Her Job

Amazon is a great place to start an ecommerce business. But in order to be successful, you have to understand how to find the best products to sell on Amazon. In this post, you’ll learn what products are hot along with a step by step method for quickly finding the most profitable products to sell with high search volume and low competition. You’ll learn… The most lucrative products to sell on Amazon as a 3rd party seller The most popular categories on Amazon for 3rd party selle

eCommerce 156
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The eCommerce Catalog is Dead

GetElastic

I am a prolific on-line shopper. I’m not trying to brag… but I have spent countless hours perusing online shops, from makeup to shoes to furniture to everything Amazon has to offer, especially during the pandemic. And I will bounce off a site with lightning speed if I cannot find what I’m looking for, or if the site makes it difficult to find and purchase my desired item.

eCommerce 148
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Observability – Is it IT Voyeurism?

Forrester eCommerce

As I worked to develop guidance around AIOps, I soon found that other commonly used terms were equally confusing to people in our industry. How is it that an industry with so many highly educated professionals can have so many problems with words? The latest IT linguistics conundrum is “observability.” While developing my AIOps reference […].

Reference 361
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Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

Sharon Leite knows retail. Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. The Before and After: Vitamin Shoppe CEO Sharon Leite as herself (left) and her “undercover persona” Marie (right).

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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What is Shopify Inbox? And How to Set It Up

Ecommerce Platforms

Shopify store owners know that customer conversions are often at the forefront of the conversation, considering Shopify already has, and continues to release, a wide range of tools for improving the chances of making a sale whenever someone comes to your online store. Wit h Shopify Inbox , merchants can amplify the potential for higher profits even more, with options to add a chat app for real-time conversations, while also activating automated messaging, quick checkout links, and even a connect

Shopify 118
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How LiveIntenters spend time with loved ones

Liveintent

Valentine’s Day is often associated with the love a person shares with a significant other; however, it’s much more than that. It’s also a day to celebrate and embrace all areas of love in our lives. With Valentine’s Day right around the corner, we asked our awesome community of LiveIntenters how they spend time with loved ones (family, pets, and friends included!).

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The Observability Dance — Enabling Observability By Design

Forrester eCommerce

As a follow-up to “Observability — Is It IT Voyeurism?”, we want to provide a bit more guidance around the “observer” and the “observed” parts for the technologists who are building these systems. As we discussed, observability doesn’t happen on its own. We noted that observability is the capability of being observed. It’s a delicate […].

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Target Expands Beauty Assortment with Introduction of Nearly 40 New Brands

Retail TouchPoints

Target has introduced nearly 40 new beauty brands — including clean and Black-owned brands — half of which are exclusive to the retailer. Among the new brands being added to Target’s beauty aisle, 20 are Black-owned or Black-founded, and nearly all of the new products meet the Target Clean standards for ingredient transparency. The product expansion marks progress in several of the company’s corporate social responsibility (CSR) initiatives, including a commitment to spend $2 billion with Bla

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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CreativeMindClass Review (Feb 2022): The New Course Builder on the Block

Ecommerce Platforms

Educators and content creators looking to sell their courses online want a platform that effectively enables them to do this. This means finding software that comes with a generous range of features at a realistic price so that they can build and launch their course without any headaches. There are many such platforms out there, making it tough to wade through them all to find the right one for your specific needs.

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My Name is VUCA

Steve Dennis

Perhaps you know about VUCA? It’s an acronym that stands for volatility, uncertainty, complexity, and ambiguity. . While it has its origins in military strategy, it is very much an apt description of the dynamic, often chaotic, world of retail today. And if anything, the COVID era has dialed all things VUCA up to 11. In an increasingly Volatile world it’s never been more important to articulate an intensely customer-relevant, highly distinctive and remarkable Vision for your brand.

Books 109
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In 2022, Banks Are Refocusing Their Efforts On Innovation, Sustainability, And IT Improvements

Forrester eCommerce

In 2022, banks are refocusing their efforts on innovation, sustainability, and IT improvements.

Banking 364
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These Four Ecommerce Design Trends Will Help Your Brand Innovate in 2022

Retail TouchPoints

As we are all aware, the pandemic drove most businesses online in order to survive. With that, the majority of us started to operate more and more aspects of our lives online as well. From ordering groceries to meeting new people, the convenience and speed with which we can do almost anything is extraordinary — and it isn’t something consumers are going to give up.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Squarespace vs WooCommerce (Feb 2022): The Battle of The eCommerce Platforms

Ecommerce Platforms

When it comes to the battle of the best website builders, Squarespace and WooCommerce are often two top contenders. Both are praised for their flexibility and design freedom. In the case of Squarespace, this is thanks to its beautiful templates and image editing capabilities. Whereas, for WordPress, it's because of its open-source nature and the sheer array of themes and plugins available.

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Gartner: A quarter of consumers will use the metaverse daily by 2026

RetailDive

The firm predicts 25% of people will spend at least one hour a day in the metaverse to work, shop, learn, socialize or consume entertainment by then.

Consumer 130
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US Public Sector Predictions 2022

Forrester eCommerce

Read this post to discover six key predictions on US public sector customer and employee experiences, cybersecurity, and technology. Then, dive deeper with a complimentary webinar.

Webinar 195
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Apple ‘Tap to Pay’ Expands Retailers’ Contactless Payment Options

Retail TouchPoints

Beginning later this year, U.S. retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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Seller Intelligence: Target the Right Sellers for Your Marketplace

Algopix

On December 8, 2021, during a live webinar , we dove into the most popular ways our team works with major marketplaces, starting with the importance of catalog integrity as the foundation of any marketplace business, leading into insights around demand and product analysis , and diving into finding the right product assortment. (Read the transcript below and watch the accompanying video.).

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Bark teams up with Walmart as it builds out its wholesale network

RetailDive

The partnership builds on the company's existing retail network, which includes Target, Costco and Petco, and puts its products in over 33,000 U.S. stores.

Retail 111
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Despite IT Heroics, Technology Is Systematically Failing Employees

Forrester eCommerce

Today, 67% of people say their service desk is doing a good job — that sounds like things are going pretty well. However, only 42% say they don’t have long-running IT issues. That’s a problem we do need to talk about. What Does This Mean? First, the humans in IT are doing impressively well. Despite […].

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Chewy to Host Live Pet Adoption Event on TikTok this Valentine’s Day

Retail TouchPoints

Online pet retailer Chewy is inviting pet lovers to go on a “date” with rescue animals from the Peggy Adams Animal Rescue League in a TikTok Live event this Valentine’s Day. The Some Buddy to Love event will take place Feb. 14 at 4 p.m. ET and feature animal show-and-tells, puppy and kitten livestreams, a kissing booth, activities and more. The partners have even created “dating profiles” for each of the animals that will make an appearance at the event.

Events 298
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib