Wiser
APRIL 9, 2025
The Importance of Capturing Consumer Choices Every moment a consumer decision is not influenced in your favor, it represents a vulnerability. Whether a consumer changes their mind, you’re selling for less than optimal prices, a competitor offers a better deal, or your brand begins to lose its appealeach instance can significantly impact your bottom line.
Forrester eCommerce
APRIL 7, 2025
Identify worst-, likely-, and best-case scenarios along with the specific actions needed to mitigate the heightened cost pressures entailed in each scenario.
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My Wife Quit Her Job
APRIL 7, 2025
In this episode, Toni and I dive into the latest AI image generation announcements from OpenAI and Google and how they are completely disrupting marketing agencies, graphic design and ecommerce overall. What You’ll Learn OpenAI’s latest image gen release Why graphic designers are in trouble How to adapt to work alongside AI tools Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.
Retail TouchPoints
APRIL 9, 2025
With the help of AI, the shopping experience on the Etsy app has been reimagined to offer a more inspiring, personalized shopping experience. Too often, shopping online feels like dj vu , said Nick Daniel, Chief Product Officer at Etsy in a blog post. Weve all been there youre searching for a shirt or a lamp and suddenly you find yourself sorting through nearly identical items across the internet that blur into a sea of sameness.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
ROI Revolution
APRIL 9, 2025
AI is the new buzzword in most white-collar industries, and if youre involved in any sort of digital marketing, you know that our industry is no exception. Many of us are wondering about the effects and disruption that tools like ChatGPT Search, Perplexity, and Copilot will have on the paid search advertising market particularly Googles long-held dominance in the space.
CPC Strategy
APRIL 8, 2025
Commerce Advertising on Chewy's Retail Media Network: The One-Stop Guide By Averie Lynch Apr 08 2025 Chewy has built its reputation on unparalleled customer service—not just selling pet products, but supporting pet parents through every stage of their journey. Now, it’s bringing that same commitment to advertisers with Chewy Ads, offering brands a powerful way to connect with a highly engaged pet-loving audience.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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lateshipment
APRIL 10, 2025
Shopify powers over 5.6 million online stores across the globe. In North America, it owns close to 30% of the e-commerce platform market. It’s trusted not just for building storefronts but for supporting everything that happens after a sale: shipping, fulfillment, and, yes, returns. Now, here’s the reality: Returns are part of doing business online.
RepslyBlog
APRIL 9, 2025
In todays fast-moving retail world, keeping up with the latest tech isnt just an advantage, its a necessity. One of the biggest game-changers right now? Image recognition (IR) for retail execution. Not long ago, Image Recognition felt like something out of a sci-fi movietoo pricey, too experimental, and only realistic for big brands with massive budgets.
Kibo
APRIL 9, 2025
Providing customers with accurate and reliable delivery promisesestimated delivery dates (EDDs) displayed before purchaseis essential for enhancing customer satisfaction and driving sales. However, crafting precise delivery promises requires a seamless integration of inventory visibility and real-time transportation insights. This blog post explores how the collaboration between KIBO and Shipium addresses this challenge by combining robust inventory management with advanced transportation analyt
Forrester eCommerce
APRIL 8, 2025
What Shopifys CEO Gets Right And Wrong About Workforce AI Shopifys CEO Tobias Ltke released an internal email he’d sent to employees with the subject, AI usage is now a baseline expectation. His enthusiastic missive implores employees to adopt AI tools as a thought partner, deep researcher, critic, tutor, or pair programmer.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
APRIL 9, 2025
Amazon has successfully established itself as the starting point for many shoppers online searches, edging in on turf previously dominated by platforms such as Google. The first big move that Amazon made to gain this ground was vastly expanding its product assortment which now encompasses hundreds of millions of products primarily through the addition of third-party sellers.
ROI Revolution
APRIL 9, 2025
What is an Ideal Customer Profile and how are they used? An Ideal Customer Profile or ICP is a detailed description of your perfect buyer ; its essentially a blueprint for the business or individual who would get the maximum value from your product or service and, in turn, be your most valuable potential customer. ICPs are created by digging deeper than demographics, identifying behaviors, motivators, goals, pain points, and purchasing habits to create a detailed profile for the ideal customer t
TalkingRetail
APRIL 10, 2025
ACS has welcomed the announcement of a new Neighbourhood Policing Guarantee from the government, aiming to ensure that every community across the country will have dedicated and specialist neighbourhood policing teams.
Forrester eCommerce
APRIL 9, 2025
KubeCon + CloudNativeCon Europe 2025 in London underscored that the cloud-native ecosystem is operating within a complex and increasingly uncertain global landscape. While innovation in data, storage, security, availability, and resilience continues at a rapid pace, these advancements must now also consider the implications of geopolitical instability and rising protectionism.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail TouchPoints
APRIL 9, 2025
Princess Polly positions itself right in the center of the Gen Z zeitgeist, and its newest physical location also has surrounded itself with young brands. The SoHo neighborhood housing the retailers newest flagship includes a Garage , a MINISO and an Edikted a perfect amalgamation of trendy retailers that embrace all things youth culture The 7,809-square-foot space is Princess Pollys largest to date, and its a perfect encapsulation of how the brand aims to provide fun yet affordable fashions to
ROI Revolution
APRIL 9, 2025
Social media advertising is always changing with new tech and shifting user trends. To stay ahead, its important to keep up with whats working now, anticipate whats coming next, and follow best practices that get results. 2025 Social Media Trends Below are some of the top social media trends of 2025: Short-Form Video Content With the continual decrease in users attention spans comes the need for advertisers to fashion shorter-form content that is unique, exciting, and attention-grabbing.
Kibo
APRIL 9, 2025
In ecommerce, delivering a seamless customer experience while maintaining operational efficiency is paramount. One significant challenge that retailers face is managing split shipmentssituations where a single order is divided into multiple packages due to inventory constraints or fulfillment strategies. While split shipments can expedite delivery times, they often lead to increased shipping costs and potential customer dissatisfaction.
Forrester eCommerce
APRIL 9, 2025
The US administration is convinced that Apple, one the biggest and most valuable brands in the world, can and should move their manufacturing infrastructure to the U.S. The reality, however, is far murkier.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail TouchPoints
APRIL 10, 2025
In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values. When brands like Target and Amazon announced they would deprioritize company DEI efforts, social media erupted with boycott threats and planned blackouts. Conversely, companies like Costco doubled down on DEI efforts , and social media feeds became filled with consumers signing up for memberships.
Salsify
APRIL 10, 2025
What is commerce media? Learn about commerce media vs. retail media and the benefits of commerce media for brands hoping to optimize marketing spend.
Kibo
APRIL 11, 2025
Operational costs are on the rise, and businesses across retail, automotive parts and supplies, and healthcare are looking for ways to streamline processes while maintaining customer satisfaction. Manual order management is inefficient, leading to delays, increased labor expenses, and unnecessary returns. Companies using automation in order workflows see significant improvements, with Gartner reporting that automation in fulfillment can reduce operational costs by up to 30%.
Forrester eCommerce
APRIL 11, 2025
Today, under the headline grabbing geopolitical and geoeconomic volatility a significant, and potentially more consequential transformation, is unfolding in the public sector.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Retail TouchPoints
APRIL 9, 2025
Travel retailer WHSmith North America has moved its merchandising, inventory management and sales audit solutions from an on-premises to a cloud-based model as it prepares to drive growth in North America with a significant pipeline of new stores. WHSmith has upgraded to the latest SaaS version of these solutions from Aptos and also added Aptos Analytics to help it gain a more comprehensive view of enterprise-wide data.
365 Retail
APRIL 8, 2025
The issue of fake profiles and bot activities on niche dating apps has become increasingly sophisticated and widespread. Recent statistics highlight the rapid growth of bot attacks and their profound impact on users trust and safety. Alarming Statistics and Escalating Bot Attacks A report by Arkose Labs revealed a 2087% increase in bot-related attacks targeting dating platforms between January 2023 and January 2024.
TalkingRetail
APRIL 9, 2025
The All-Party Parliamentary Group on Smoking and Health recently released its Roadmap to a Smokefree Country report, where it sets out the urgent actions needed to end smoking in a generation.
Forrester eCommerce
APRIL 11, 2025
Read this Forrester blog by Emily Pfeiffer and Nikhil Lai to understand if generative AI is impacting retailers' site traffic.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail TouchPoints
APRIL 9, 2025
Retail markets move fast, especially now that many, if not all, major retailers are betting big on emphasizing ecommerce over physical locations. As part of this push, the once-reviled practice of data scraping and aggregation has become a pivotal tool for retailers. Long considered an industry secret, data scraping has grown into a mature industry, while the real-time information it provides enables major companies to remain price competitive, identify fraudulent sellers of products and provide
365 Retail
APRIL 8, 2025
The lines between entertainment platforms and online retail are blurring. As retailers compete for consumer attention in an increasingly digital world, many are borrowing tried-and-tested design strategies from industries that thrive on user engagement. Online casinos, in particular, have mastered the art of keeping users active, excited, and returning for more.
lateshipment
APRIL 9, 2025
Learn about USPS delivery exceptions, their types, causes, and how to resolve and prevent them with smart tools like refund and delivery experience software.
Forrester eCommerce
APRIL 11, 2025
One of the most common refrains I heard at B2B Summit last week was that its good to know that others are in the same boat.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.
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