Sat.Dec 14, 2019 - Fri.Dec 20, 2019

Nike Is Setting The Standard For Omnichannel Loyalty In Every Industry

Forrester eCommerce

As 2019 winds down, I’m getting more questions about what’s going to be new and next in loyalty in the coming year. Most marketers understand that earning loyalty is bigger than rewards programs and incentives, that it’s important to treat different customers differently.

Ecommerce Customer Experience: Creating a Truly Great Experience for Users in 2020


When Exxel Outdoors’ mobile traffic started really taking off, they noticed that the revenue wasn’t following. The amount of effort it… Ecommerce Marketing

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The Top Ecommerce Trends You Need to Know About for 2020


40% of the world’s internet users have purchased products online, which amounts to more than 1 billion online buyers. And ecommerce sales in the United States alone accounted for more than 11% of all retails sales in the third quarter of 2019.

How Grocers Are Using Social To Elevate Digital Circular Experiences

Retail TouchPoints

By Adam McGilvray, StitcherAds Question: Who goes to the newspaper to check for movie times, or waits for a Christmas catalog in the mail to make their wish list? Sad as it may be to some, these institutions have moved on.

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

Decade Retrospective: Cybersecurity From 2010 To 2019

Forrester eCommerce

The Decade Cyber Went Mainstream Yes, technically, decades begin in years that end in one, but it’s easier to say the 2010s than the 2011s. Prior to 2010, cybersecurity was an insular domain. No one really cared, until something they were using didn’t work.

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Postcard Marketing – Does Direct Mail Work And What’s The ROI?

My Wife Quit Her Job

Does postcard marketing work? Can direct mail generate sales at a positive ROI? I recently conducted a case study with my own ecommerce store that answers both of these questions. First off, I want to start out by saying that prior to this experiment, I was a huge postcard marketing skeptic. Whenever I receive promotional postcards in the mail, they always go straight into the trash. But I decided to try postcard marketing for 2 reasons.

How APAC Retailers Can Elevate The Customer Experience

Retail TouchPoints

By Agnes Law, Schawk! Brands are facing more complexity than ever with the growing needs of customers and the multiplying number of sales channels. In APAC, e-Commerce sales have tripled from $600 Billion USD in 2014 to $1.8 trillion in 2018.

My Favourite Things (security related) Of 2019

Forrester eCommerce

Every year in my personal life with my mother & sisters, we like to celebrate products, lessons learned and life hacks that we discovered throughout the year (yes, geek alert!). This year, I’m doing it with all of you in my professional life.


Using BigCommerce and eBay Integration for Cross-Channel Management


The eBay marketplace has been changing; no longer is it an auction-only site for consumer-to-consumer trading. Here’s the new normal… Sellling on eBay Ebay multichannel

Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

285: Linda Bustos On The Latest Trends In Ecommerce

My Wife Quit Her Job

Today I have an extra special guest on the show, Linda Bustos. When I first got started in ecommerce way back in 2007, Linda’s articles were what got me through the dark periods of my business.

Ubersuggest 7.0: The Ultimate Keyword Research Tool


Believe it or not, I’ve been working on Ubersuggest for almost 3 years now. I bought it on February 13, 2017 , for $120,000 dollars as a test to see if I could get more traffic from a tool than traditional content marketing or SEO.

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The Right Way To Prioritize Customer Experience Projects

Forrester eCommerce

“Which CX improvement project should we do first?” Forrester’s CX research team gets that question a lot.

The Retailer’s Guide to Selling on eBay in 2020: Tactics, Tests, and Stories From The Experts


Often seen as one of the cornerstone platforms for online selling, eBay found its roots in 1995. The first item… Sellling on eBay


Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

DSV signs new partnership agreement with Marimekko Finland

Retail Technology Review

DSV and Marimekko in Finland have signed a partnership agreement. As a result, Marimekko’s central warehouse operations will be moved to DSV’s new warehouse in Vantaa in the beginning of 2020. Internet Retailing Retail Supply Chain

B2B ecommerce: start with a plan


When your organization is venturing into new and uncharted ecommerce territory, it’s nice to have some guidance or insights into what to expect and more importantly what NOT to do.

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You Probably Won’t Recognize the Next Great B2B Marketplace

Forrester eCommerce

I hear this a lot lately: “My boss told me we need to get on marketplaces. What are the best practices?” After a few minutes unpacking the situation we get to the part about the day-in-the-life of the customer. That’s when I generally hear crickets.

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Understanding the Rise of PWAs in Ecommerce: How Brands Can Benefit from a Progressive Frontend


Up until a few years ago, it was hard to imagine when any technology could replicate the experience of a… Ecommerce Technology

Revel POS System: An Honest Review

Ecommerce Platforms

You don't need us to tell you that the catering and retail industries are incredibly competitive. Consumers want quick service, fast ordering, and equally speedy delivery.

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Padded mailers witnessing healthy sales, buoyed by rapid expansion of e-commerce: FMI

Retail Technology Review

In the backdrop of increasing demand for compact and cost-efficient protective packaging solutions, the growth outlook of global padded mailers market will remain positive during the forecast period (2019 - 2029). A new study projects healthy 5% CAGR for padded mailer sales during the period of projection. Internet Retailing Critical Issues

Make Edge Computing A Key Investment for 2020

Forrester eCommerce

Traditional technologies are no longer addressing the growing needs of modern business, that’s why a massive quantity of tech and telecom vendors, and now a significant amount of enterprises & government agencies are all expanding their investments in Edge Computing for 2020.

eBay Advertising 101: How to Advertise eBay Listings and Boost Sales


eBay represents a giant opportunity for ecommerce businesses of all sizes. The “original online marketplace” is bustling with shoppers in… Sellling on eBay

Shopify vs WordPress: Which is Better for Ecommerce?

Ecommerce Platforms

If you've been thinking about launching your own ecommerce store , then there's a good chance that you've already done some research into the tools that can help you do just that.

Ecommerce lessons from Singles Day: How to plan next year’s holiday outreach


What originally began as a joke of a holiday on a Chinese university campus on 11/11 (because the number 1 resembles a lonely man), has now become “ Singles Day ,” the biggest ecommerce shopping day of the year in the world – even outpacing Black Friday and Cyber Monday.

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B2B Sellers: Marketplaces Are Here, Are You Ready?

Forrester eCommerce

Business-to-business buying and selling is being disrupted the same way consumer models have fundamentally changed over the past decade due to digital transformation.

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The eBay Marketplace: Opportunities for Ecommerce Shops + eBay Statistics in 2020


Online marketplaces keep growing in popularity as an ecommerce strategy. From a seller’s perspective, they are capitalizing on an existing flow… Sellling on eBay

How To Start a WordPress Blog in 2020

Ecommerce Platforms

Do you want to build your blogging site on WordPress? Say no more. This is the best place to get started and probably the last guide you’ll need to pull the strings together. WordPress is immensely becoming a blogging channel for most startups.

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No budget in 2020? No problem with PWAs


With the overwhelming penetration of mobile apps across all aspects of life, organizations are constantly embracing new technologies to deliver better user experience. In this respect, the efforts of app marketplaces like the Apple App Store and Google Play Store have been commendable.

The Culture Of An Organization Defines Its Destiny

Forrester eCommerce

Corporate culture matters because it provides the framework for what and why employees and managers prioritize business objectives and how they go about executing them. Transformation depends on this adaptive workforce that drives and defines the organization.