Sat.May 18, 2019 - Fri.May 24, 2019

Future Of Retail: Implementing Artificial Intelligence In 2019

Forrester eCommerce

To help retailers and brands plan for 2019, Researcher Claudia Tajima and I are interviewing experts within Forrester for our series, “Applying 2019 Predictions To Retail.” ” Last week, we spoke to Sam Stern about how employee experience will impact retailers in 2019.

6 Creative Ways Top Brands Use Ecommerce Mobile Apps

Zaius

You don’t need us to tell you that mobile commerce is killing it. More than half of US shoppers have made a purchase using a mobile device, yet at the same time, only 12% of consumers find mobile shopping convenient.

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B2B ecommerce: four challenges to overcome

GetElastic

A successful B2B digital transformation doesn’t mean going from paper catalogs to artificial intelligence (AI) overnight. And as much as this phrase is overused, it really needs to be a “crawl, walk, run” venture for B2B organizations to succeed. .

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Three Red Flags That Your App Is Failing You

Retail TouchPoints

By Antony Edwards, Eggplant Every day seems to bring another headline about a web site being down or an app being unavailable — from Instagram to J.Crew to Walmart, it’s clear brands are failing their customers.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

Employee Engagement And Cultural Transformation Drive Customer Experience

Forrester eCommerce

Employee engagement is critical for customer experience. age of the customer culture digital transformation employee engagement employee experience human resources management applications

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Zaius Debuts Data-Powered Marketing Assistant

Zaius

Retail Touchpoints. The post Zaius Debuts Data-Powered Marketing Assistant appeared first on Zaius. Press

How Can Retailers Maximize ROI From Tech Investments?

Retail TouchPoints

The retailer-as-a-tech-company dynamic has been heavily influenced by Amazon. and Alibaba in China), and has further been prompted by Walmart’s continued investments in AI, robotics and VR, among other technologies.

Future Healthcare Success is Rooted in Exceptional CX

Forrester eCommerce

We know that better customer experience (CX) in healthcare better engages customers and patients, improves care outcomes, and reduces costs. But there are several factors contributing to lagging CX in healthcare.

How To Sell Jewelry Online

BigCommerce

The jewelry industry continues to grow, especially when it comes to selling online. Last year alone, bags and accessories held… How to Sell Online

8 Experts On Elevator Pitches for Tech Professionals

Zaius

Free Press. The post 8 Experts On Elevator Pitches for Tech Professionals appeared first on Zaius. Press

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The Retail Moments That Matter Most — ‘Optimize Me’

Retail TouchPoints

By Jeremy Witikko, Cisco Retail is not what it used to be. With so many new, enriching and interesting things to do in this world, traditional shopping just doesn’t have the shine it used to.

The Impact Of Digital Transformation On The Vulnerability Management Space

Forrester eCommerce

As I’m kicking off the next iteration of the Forrester Wave™ for vulnerability risk management in the coming weeks, I’ve been fielding a lot of questions about what I’m going to be focusing on and why.

Customer Loyalty Blockchain: Ecommerce Shops Take Advantage of Blockchain Rewards Programs

BigCommerce

Retailers and ecommerce sellers can’t underestimate the value of a loyal customer. With customer acquisition costs rising and new competitors… Customer Loyalty

A Cure for Webinar Ghosting: The Assist

Zaius

We all do it: an email pops up in your inbox for a compelling webinar. The topic is spot on and completely relevant to a marketing subject you’re interested in, so you register. You add it to your calendar and fully intend to go.

9+ reasons on why Tableau is extraordinary

Canonicalized

The first time I had the chance to test the tool, I didn't see it. Fast forward to the present, and I am using Tableau every day. I can't imagine life without it! I decided to expand on the reasons I believe this software is extraordinary.

Why Sizmek’s Ad Server Shouldn’t End Up With Amazon

Forrester eCommerce

Ad serving… sounds boring right? And on its face, it is. Ad servers are the pipes of digital advertising – they (virtually) move content or ad creatives into empty slots on publisher’s pages, and then keep track of how many times they did it.

A Deep Dive Into Magento 2 Features, Pricing & More: Is Migrating Really Worth The Effort?

BigCommerce

Magento ecommerce software has been around since the initial version was launched back in 2008. Today, it makes up a… Ecommerce News

Marketing Unboxed: Sticker Mule Designs the Perfect Customer Experience

Zaius

With so many options for custom printing out there, how can one business possibly stand out? It seems impossible, but Sticker Mule has pulled it off.

How I Gain 1,260 Instagram Followers Per Week

Kissmetrics

Do you want to be instafamous? Well, who doesn’t? Over the last few months, I’ve been running numerous Instagram experiments and I’ve finally figured out how to grow my Instagram following. My Neil Patel account has been growing by 1,260 followers per week.

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CX Execs Rise To Power Across B2C And B2B Industries

Forrester eCommerce

Unprecedented Growth Chief customer officers and chief experience officers were once a small community of visionaries and practitioners pioneering customer experience (CX) across industries.

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A Deep Dive Into Magento 2 Features, Pricing & More: Is Migrating Really Worth The Effort?

BigCommerce

Magento ecommerce software has been around since the initial version was launched back in 2008. Today, it makes up a… Ecommerce News

Zaius Appoints Chief Marketing Officer, VPs of Product, Industry Strategy, and Customer Success

Zaius

Kyle Flaherty, go-to-market and branding leader, joins Zaius as CMO to accelerate growth and amplify one of the hottest brands in MarTech.

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B2B Mobile Commerce Apps are Hot: Here’s Why

GetElastic

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase.

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Follow The ABM Road Map To Recruit The Right Channel Partners

Forrester eCommerce

Planet Express Review: Everything You Need to Know

Ecommerce Platforms

Is Planet Express legit? Quite a common question, I’d say. And understandably so, because Planet Express is a young company in the goods and mail forwarding space. At the time of writing this Planet Express review, it had barely earned two candles on its birthday cake.

Zaius Appoints Chief Marketing Officer, VPs of Product, Industry Strategy, and Customer Success

Zaius

Yahoo! Finance. The post Zaius Appoints Chief Marketing Officer, VPs of Product, Industry Strategy, and Customer Success appeared first on Zaius

Shaking up B2B commerce with Andy Hoar [video]

GetElastic

We caught up with Andy Hoar to find out what he’s been up to these past 18 months. And from the conversation, it sounds like all amazing stuff!

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Service Providers Begin To Get With The New Dynamic At Microsoft

Forrester eCommerce

Microsoft CEO Satya Nadella made a statement last year at a media briefing that has stuck with me: “ Our business model fundamentally is about creating more surplus outside us. We will only be long-term successful if people are making more money around us.”

Shopify Google Analytics: A Complete Setup Guide

Ecommerce Platforms

The need to interact with data on my Shopify store is indisputably an intelligent way to get hold of my profitable audiences. Shopify Google Analytics is a quick-witted game plan to boost my store's performance. As a store owner, I need to be conscious of the customer's experience.

The Best Time to Send Emails (Omnisend Research 2019)

Omnisend

This topic is NOT about the best time to send emails in general. It’s about the best time to send newsletter campaigns. The ones that retailers send to their customers promoting their apparel, books, small electronic devices, etc.

SEO recommendations [infographic]

GetElastic

Optimizing your website for search engine while ensuring it is convenient for users is the key to a successful SEO strategy. Easier said than done, right?

Make Addressing Climate Change A Priority For Your Tech-Driven Innovation Efforts

Forrester eCommerce

If your firm is customer-obsessed, then a key focus should be on addressing emerging customer needs — and, sadly, where and how customers can live is rising fast as a global concern.

Bed, Bath & Beyond Boring

Steve Dennis

What is it like to work at a brand that, since the turn of this century, doesn’t seem to have learned much of anything about what it takes to stay remarkable and relevant in today’s retail environment? Well, some folks like to watch , I guess.