Retail TouchPoints

SEPTEMBER 16, 2024

It’s natural to expect forecasts at a conference with a name that’s a homophone of “future,” and WGSN President and CEO Carla Buzasi delivered at the FUTR North America event in New York City on Sept. 5. Discussing what will be motivating consumers two years from now, Buzasi called 2026 “the year of redirection,” predicting that people will be looking for coping mechanisms to deal with what she termed “the great exhaustion,” a lingering hangover from COVID-19, political division and culture wars

Consumer 278

Consumer Fulfillment Events Technology 278

Groove

SEPTEMBER 19, 2024

There's a lot that goes into running a successful eCommerce store, and many store owners eventually find themselves needing a little help. With a full-service eCommerce agency, you get a one-stop shop that provides all of the services you need to build your online store and start attracting customers. However, it's essential to choose the right eCommerce agency, as not all of them are created equally.

eCommerce 195

eCommerce Marketing B2B PPC 195

RetailDive

SEPTEMBER 16, 2024

Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.

Customer 131

Customer 131

My Wife Quit Her Job

SEPTEMBER 17, 2024

Today, Toni and I are stepping away from business as usual to bring you something different. We’re taking you behind the scenes for an unfiltered look at the changes we’re making in the business we run together. In this deep dive, we’ll reveal what’s really been happening, why we felt it was time to shake things up, and what these changes mean for the future of our business— and possibly even yours!

Blog 255

Blog 255

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Forrester eCommerce

SEPTEMBER 17, 2024

Wealth management firms must still balance the innovation AI offers with the oversight and governance expected from regulators. As AI continues make inroads in wealth management, it’s important for firms to use explainable AI tools that provide trust, transparency, and explainability to “black box” AI systems.

Management 446

Management Financial Services 446

Groove

SEPTEMBER 17, 2024

In today’s rapidly evolving eCommerce world, it is vital to be ahead of your competitors and engage your customers on a regular basis. To prove that you are serious about what you do, integrating Magento and WordPress is the way to go. The benefits of having a Magento store with WordPress integration are vast. You’re no longer just offering a service or products.

Magento 370

Magento Download Blog SEO 370

Fastr

SEPTEMBER 20, 2024

In the lightning-fast world of ecommerce, where trends change faster than a TikTok challenge, speed and flexibility aren't just buzzwords – they're survival skills. Yet, many ecommerce teams are still trapped in the digital equivalent of the Stone Age, shackled by slow, developer-dependent processes when it comes to updating their sites. If you're looking for the poster child of these outdated practices, look no further than the infamous code freeze.

eCommerce 147

eCommerce Games 147

Forrester eCommerce

SEPTEMBER 18, 2024

Get an early read on UK and US consumers' thinking about 2024 end of year holiday shopping - and watch for more research and holiday prep advice in the coming weeks.

Consumer 434

Consumer Customer Experience Management Customer 434

lateshipment

SEPTEMBER 19, 2024

A report indicates that 90% of Fortune 500 businesses use 3PLs to handle their logistics and supply chain operations. The primary role of a 3PL provider is allowing their customers, i.e., primarily e-commerce and B2B businesses to scale without needing to invest in additional warehousing or labor. This includes warehousing, picking and packing, shipping, etc, Recently, there has been an increase in the herculean responsibility of the post-purchase phase (dealing with high customer expectations

Shipping Costs 130

Shipping Costs eCommerce Merchant Services Customer Retention 130

Retail TouchPoints

SEPTEMBER 17, 2024

Customers will now be able to earn Stitch Fix credit for “gently worn” apparel items they give back to the brand via ThredUp ’s Resale-as-a-Service (RaaS) functionality. Shoppers can visit this page to generate a prepaid shipping label and send their apparel, shoes and accessories to ThredUp, earning Stitch Fix credit for any items that sell. “At Stitch Fix, our mission is to help people discover the styles they will love that fit perfectly so they always look and feel their best,” said Debbie W

Shipping Labels 290

Shipping Labels Customer Merchant Services Accessories 290

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail

Salsify

SEPTEMBER 19, 2024

Figuring out where to spend your hard-earned cash isn’t just about crunching numbers — it’s an art form. This is where strategic budget allocation comes into play.

Channel 129

Channel Arts eCommerce 129

Forrester eCommerce

SEPTEMBER 18, 2024

With all the buzz around OpenAI’s project “Strawberry,” I was eager to try out OpenAI’s o1 preview when it launched. At first, it felt like an incremental update. The more I explored, the more I realized this model is a significant step forward and a preview of what is to come.

Technology 312

Technology 312

RetailDive

SEPTEMBER 19, 2024

Elliott Hill, who served as president of consumer and marketplace before retiring in 2020, will rejoin the sportswear giant in the top spot, while John Donahoe retires.

Consumer 128

Consumer 128

Retail TouchPoints

SEPTEMBER 20, 2024

Nike has tapped Elliott Hill, a long-time veteran of the company who retired in 2020, as its new President and CEO, effective Oct. 14, 2024. Hill will replace John Donahoe, who is retiring but will remain as an advisor through Jan. 31, 2025 to smooth the transition. Elliott Hill “I am excited to welcome Elliott back to Nike,” said Mark Parker, Executive Chairman of Nike, Inc. in a statement.

Apparel 279

Apparel Consumer Operations Marketing 279

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Customer

Salsify

SEPTEMBER 17, 2024

Over the past 20 years, advancements in tech have led to the simplification — or even outright automation — of many essential digital brand management tasks.

Management 122

Management eCommerce 122

Forrester eCommerce

SEPTEMBER 19, 2024

Let me tell you about my recent podiatrist appointment. No, not the medical bit (which is boring), but the podiatrist’s use of generative AI. Like me, he’s not the youngest, but his enthusiasm for the solution he’s using was palpable.

Technology 307

Technology Customer 307

RetailDive

SEPTEMBER 19, 2024

Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.

Gifts 130

Gifts Recommendation Marketing Retail 130

Retail TouchPoints

SEPTEMBER 17, 2024

The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion. NRF has participated in Paris Retail Week, which Comexposium has been running for more than a decade, for several years.

Workshop 289

Workshop Retail Events Management 289

Advertisement

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

eCommerce

Practical eCommerce

SEPTEMBER 15, 2024

Google provides additional info on every organic search result behind the three dots to its right. The post Google’s ‘About this result’ Explained appeared first on Practical Ecommerce.

eCommerce 118

eCommerce SEO 118

Forrester eCommerce

SEPTEMBER 16, 2024

Looking for ways to improve your fraud management capabilities? Learn six key ways generative AI can help in this preview of a session at our upcoming Security & Risk Summit in Baltimore December 9-11.

Management 312

Management Improvements 312

RetailDive

SEPTEMBER 20, 2024

This year won’t likely reach 2023’s record-breaking numbers, with over a third of consumers buying seasonal items at discounters.

Consumer 128

Consumer 128

Retail TouchPoints

SEPTEMBER 20, 2024

As the holiday season approaches, retailers have a significant opportunity to enhance and showcase their retail media network (RMN) offerings. By highlighting their platforms’ unique value and advantages and providing a white-glove support model, retailers can instill confidence in consumer packaged goods companies (CPGs), leading to more sign-ups and securing valuable media dollars.

Retail 278

Retail Workshop Social Media Omnichannel 278

Advertisement

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

B2B

Practical eCommerce

SEPTEMBER 20, 2024

Software engineer Jacob Posel explains how AI can streamline operational processes and enhance creativity. The post The Best Use of AI for Business appeared first on Practical Ecommerce.

Operations 110

Operations eCommerce 110

Forrester eCommerce

SEPTEMBER 16, 2024

As AI continues to evolve at a breakneck pace, it’s tempting to throw out the rulebook and embrace the latest thing. But when it comes to process management, striking a balance between innovation and reliability is wise. Traditional tools like DPA, RPA, and document automation have been workhorses for decades, streamlining operations and saving time.

Management 307

Management Document Operations Customer 307

TalkingRetail

SEPTEMBER 18, 2024

New regulations from the Financial Conduct Authority (FCA) have today (18 September) come into effect that mean banks and building societies will need to evaluate if local communities lack access to cash services, such as branches and ATMs, and plug notable gaps to ensure access… This story continues at New FCA regs support access to cash as new research highlights necessity Or just read more coverage at Talking Retail

Banking 111

Banking Retail 111

Retail TouchPoints

SEPTEMBER 20, 2024

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands that have found big success and have even bigger ambitions. Amazon took a breather from the veritable onslaught of tech updates at its Accelerate conference Thursday to shine the spotlight on three specific companies.

Small Business Retail 264

Small Business Retail Fulfillment Shipping Retail 264

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Retail

RetailDive

SEPTEMBER 17, 2024

The move marks the brand’s first partnership with a brick-and-mortar retailer and will put its products in 20 of the department store’s locations.

Fashion 119

Fashion Department Stores Retail 119

Forrester eCommerce

SEPTEMBER 16, 2024

European B2B marketers are charting their course through a multifaceted and shifting terrain. Confronted with fluctuating economic climates, inefficiencies in processes, data management hurdles and recruitment challenges, these decision-makers are tasked with driving customer-obsessed growth through both enhanced efficiency and a strong emphasis on innovation to stay ahead in the game.

B2B 300

B2B Games Management Marketing 300

Practical eCommerce

SEPTEMBER 17, 2024

Artificial intelligence has supercharged WordPress plugins for all forms of launching, managing, and fine-tuning a website. The post 15 AI WordPress Plugins for SEO, Content, Code, More appeared first on Practical Ecommerce.

SEO 111

SEO eCommerce Management 111

Retail TouchPoints

SEPTEMBER 20, 2024

The Federal Trade Commission (FTC) has issued a damning new report on the data collection and use practices of Twitch, Meta, YouTube, X, Snap, TikTok, Discord, Reddit and WhatsApp. The findings indicate that these platforms engage in “vast surveillance of consumers in order to monetize their personal information while failing to adequately protect users online, especially children and teens.

Social Media 264

Social Media Consumer Information Subscription 264

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

Management