Sat.Oct 05, 2024 - Fri.Oct 11, 2024

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Previous government failed to give promised funding to Trading Standards, UKVIA finds

TalkingRetail

The government faces urgent calls to invest in vape enforcement after new research raises questions over the ‘missing millions’ that the previous government pledged in funding…but failed to deliver.

Retail 98
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Is Your eCommerce Management Company Failing You? Here’s How to Tell

Groove

ECommerce represents a more than $4 trillion market with ample opportunities for businesses that want to thrive. The cornerstone of your success as an eCommerce store is working with a management company that can help optimize your long-term growth and capitalize on opportunities you find. An eCommerce business can easily overlook shortcomings in its eCommerce management company.

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The Benefits of Complete Product Content | Salsify

Salsify

The most important part of ecommerce? It’s a no-brainer: product content. It’s how your shoppers connect with your brand. But it’s not enough to write a couple of sentences about your product and call it a day.

eCommerce 158
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Spirit Halloween Debuts Christmas Concept, Scares Up Same-Day Delivery

Retail TouchPoints

Spirit Halloween will trade jack o’ lanterns for candy canes after Oct. 31 with plans to operate 10 Spirit Christmas stores in New York, New Jersey, Connecticut, Massachusetts and Pennsylvania. But before that, the seasonal retailer will offer same-day delivery from 800+ of its Halloween stores this season via a partnership with crowdsourced delivery provider Roadie , leveraging a direct integration between the retailer’s online store and the Roadie platform.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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What is E-Commerce Automation And How It Works For Your Business

lateshipment

Did you know that e-commerce sales are expected to grow to $6.3 trillion in 2024 and $7.9 trillion by 2027? Verdict: E-commerce is growing. And the result — competing businesses, especially market leaders are keen to lean on innovation in order to stay relevant and at the top. If you’d like to be a part of these succeeding businesses, all you have to do is two things: streamline your operations and exceed your customers’ expectations.

eCommerce 130
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Siteimprove Acquires MarketMuse To Bridge Content, SEO, And Accessibility

Forrester eCommerce

Marketers constantly ask how AI will shape content strategy and creation and improve business impact. Today’s announcement that Siteimprove is acquiring MarketMuse provides one potential answer, pointing to a new era with an AI-driven approach to the content lifecycle.

SEO 293

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Red Lobster’s New CEO Reveals Insights During Interview

RetailWire

Red Lobster suffered tremendously for its famous $20 Endless Shrimp promotion that is considered a major factor in the company's near-extinction.

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Mytheresa Acquires Yoox Net-a-Porter to Create ‘Global, Multi-Brand Digital Luxury Group’ 

Retail TouchPoints

Mytheresa has entered into a binding agreement with Richemont to acquire the Yoox Net-a-Porter (YNAP) business and create a “multi-brand digital group of significant scale,” according to a company announcement. The deal is expected to close in the first half of 2025, pending antitrust approvals. Richemont will sell YNAP with a cash position of €555 million and no financial debt in exchange for a 33% equity stake in Mytheresa.

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Power Through The Festive Surge With HubSpot Holiday Sales Strategy

MakeWebBetter

Have you thought about prepping up a specialized HubSpot holiday sales strategy? If not, there is time! A well-executed holiday marketing strategy is critical for businesses of all kinds to bring in more leads and engagement and channel it to an effective sales process. To make the most of this opportunity, sales reps must ensure [.] The post Power Through The Festive Surge With HubSpot Holiday Sales Strategy appeared first on MakeWebBetter.

Channel 78
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Email Marketing Management Explained: A Complete Guide for eCommerce

Groove

With more than 4.4 billion email users globally, email marketing remains one of the most effective ways for eCommerce brands to reach their target audience. It might not be new and shiny, but email is still a pillar of digital marketing for eCommerce stores. How you manage email campaigns, though, can make all the difference when it comes to results like open and conversion rates.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Breaking Into Asia? Benchmarking Data and Insights on SaaS Subscriptions in Asia

FastSpring

When you’re expanding your software business into new regions, industry benchmarking data can help you make better strategic decisions by answering important questions about business in the region. Here are the questions we sought to answer by analyzing anonymized subscription data for transactions across various Asian countries (excluding broader “APAC” regions like Australia, New Zealand, and Indonesia): How do customers in Asia’s growing markets prefer to manage their SaaS subscr

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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

The retail industry holds influence above many others. It’s almost always the first to embrace new waves of innovation, test and deploy new technologies, and integrate them into their businesses to create new, dynamic experiences to benefit customers, employees and ultimately — ROI. This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail.

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The Future Of genAI Is Increasingly Agentic

Forrester eCommerce

Last week, the Forrester B2B APAC Summit 2024 in Singapore saw a remarkable gathering of CMOs and key marketing leaders from across the Asia Pacific region. Every year, the summit has consistently provided a valuable platform for CMOs across the region to connect with analysts and their industry peers and discuss emerging trends in marketing.

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Shopify Email Marketing Strategies: Using Campaigns & Automation to Grow Your Business

Groove

For Shopify merchants , email marketing presents one of the best ways to engage with customers and drive sales. However, Shopify email marketing isn't quite as simple as sending the occasional ad or promotion to your list. If you want to see real results, you need to take advantage of optimized campaigns and automation. To help you master email marketing for Shopify, we'll go over the proven strategies you can use to create successful email marketing Shopify campaigns and grow your business.

Shopify 354
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Dynamite’s New Era: A Speakeasy-Inspired Unveiling at Royalmount

Canadian Special Events

The Concierge Club produced and designed an exclusive, invite-only preview event last month for Dynamite at their new flagship store in Montreal’s luxurious Royalmount Shopping Centre. The event, featuring a speakeasy theme in collaboration with Cloakroom Bar , celebrated the brand’s evolution and offered a glimpse into its stylish future. Held a day before the store’s official opening, the intimate affair provided select guests the opportunity to experience both the store and Dynamite’s new col

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How Gen AI is Helping Brands Handle the ‘Relentless Demand’ for Visual Content

Retail TouchPoints

Humans are visual creatures; it’s a biological trait developed way back when we all still lived in caves. The world has changed a bit since then, with things like electricity, grocery stores and the internet, but humans still rely on their eyes when gathering supplies — even though that process has become less about hunting and more about simply browsing and selecting.

Webinar 278
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Of S-Curves, AI And Adaptive IT Capabilities

Forrester eCommerce

This year feels different. Global geopolitical, economic, and technological shifts are compelling businesses in the Asia Pacific (APAC) region to adapt like never before. In our June forecast, we captured how tech spending in APAC is transforming in response to this evolving landscape.

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What You Need to Know About Payment Processing and eCommerce Merchant Services

Groove

ECommerce now makes up more than 20 percent of the global retail market. For eCommerce merchants, success lies in building a strong brand presence that brings users to your website and encourages them to purchase. To succeed in this critical part of brand building, however, businesses need to expertly manage their websites and ensure that the content is optimized to deliver outstanding customer experiences.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Krispy Kreme Gives Out Free Doughnuts to McDonald’s Customers

RetailWire

Krispy Kreme has announced an exciting promotion to commemorate the launch of its donuts at McDonald's locations in the Chicago area, starting October 15. As part of this initiative, the donut chain is offering a free Original Glazed donut to anyone who brings in and shows a McDonald's receipt between October 10 and 14 at participating Krispy Kreme shops across the country.

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Save A Lot Launches First-Ever Rewards Program

Retail TouchPoints

Grocery chain Save A Lot has debuted its first-ever loyalty program — Save A Lot Rewards. Available via a new mobile app, Save A Lot Rewards offers shoppers points called “dots” that can be redeemed for rewards and free products. Independent Save A Lot Retail stores across the chain’s 750 -strong fleet will have the flexibility to customize the app with local offers alongside national offers; the app also features exclusive coupons and deals.

Mobile 264
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GenAI: The Time Is Now For Health Insurers To Embrace Innovation And Change Management

Forrester eCommerce

Forrester’s new report, Generative AI: What It Means For Health Insurers, dives into genAI’s impact on health insurers and examines avenues for early adoption and ways to circumvent potential risks.

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Text Message Marketing: The Best eCommerce Platforms and Services

Groove

Businesses want a reliable means to reach customers and keep them engaged. Text message marketing offers marketers the channel they need to conveniently reach people on the device that everyone seems to have in their pocket. Understanding Text Message Marketing Both MMS and SMS text message marketing allow you to contact customers almost instantly. Alerts let them know within seconds that they have received messages.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Request for Proposal (RFP) Template for PXM Solutions [DOWNLOAD] | Salsify

Salsify

You need a new partner to build out your ecommerce tech stack, so you’ve researched vendors that might offer what you need. But research can only take you so far and speaking with vendors to find your perfect match can be a time-consuming, labor-intensive process.

Download 157
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Ulta Beauty Launches Community and Content Initiatives Focused on Mental Health Awareness

Retail TouchPoints

Ulta Beauty has launched two new digital experiences in recognition of Mental Health Day: an online digital community and a content-rich platform designed to support The Joy Project , the retailer’s initiative to “make beauty a force of good for all.” The Ulta Beauty Community will serve as an inclusive digital space where beauty enthusiasts, employees, loyal customers and others can share their personal beauty routines, tips and personal stories, while also gaining access to exclusive content f

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B2B Firms Win By Putting Customer Obsession Vision Into Action

Forrester eCommerce

The Forrester State of Customer Obsession 2024 survey data shows a common thread among B2B companies that reach the highest level of customer obsession. They commit to putting the vision into action, and never stop.

B2B 221
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The Ultimate Guide to eCommerce SMS Delivery: Tips for Boosting Marketing Deliverability Rates

Groove

Ninety-seven percent of Americans own cellphones, making SMS messaging an excellent means of reaching customers and keeping them engaged with brands. Organizations that use this strategy have access to a highly reliable communication method with higher open and engagement rates than email. With over 70 percent of people making purchases after receiving text messages, it is clear that this is a powerful means of engagement.

Marketing 348
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Proven Best Practices for Complete Product Content | Salsify

Salsify

Learn more about the importance of complete product content in shopping experiences, the Salsify Content Completeness Score (CCS), and how to ace it.

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Frito-Lay Thinks Out of the Bag with New Doritos Restaurant

Retail TouchPoints

CPG brands have been trying a lot of new things to connect directly with their consumers, including DTC websites and retailer-agnostic loyalty programs , but Frito-Lay has pulled a new one out of the bag: a Doritos -themed restaurant. Image courtesy Frito-Lay The Doritos After Dark restaurant is a “new bold culinary experience,” now open at the Crypto.com Arena in Los Angeles.

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Are You Aligning Your Tech Success With Metrics That Matter?

Forrester eCommerce

As a leader of your technology organization, you most likely face the perennial measurement issue: misalignment. This misalignment plays out in a number of ways, varying in altitude and severity. However, one of the most critical areas is metrics. Tech leaders often grapple with finding a measurement approach that drives alignment. Why does this matter?

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Optimize Your Email Marketing Customer Journey for Engagement & Sales

Groove

For today's online shoppers, the journey is just as important as the destination. With an optimized email marketing customer journey, you can guide and nurture a potential buyer from the first interaction all the way to the purchase. But crafting an email marketing journey that's designed to deliver conversions isn't always a simple task. To help you get started, let's take a look at the top practices, tips, and tools eCommerce stores can use to optimize their email marketing customer journey fo

Marketing 364
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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.