Sat.May 03, 2025 - Fri.May 09, 2025

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Managing Purolator Shipping Refunds: Guide, Issues & Best Practices

lateshipment

From delivery delays to lost packages, heres how e-commerce businesses can recover Purolator refunds and automate the claims process efficiently.

Shipping 130
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2025 US Tariffs & E-Commerce: Navigating Impacts & Strategies for Businesses

ROI Revolution

Ongoing uncertainty about the U.S. tariff landscape has caused concern and volatility for many e-commerce businesses in 2025, but ROI Revolution is helping our clients turn challenges into opportunities for strategic shifts. The marketing strategy experts on our Business Intelligence team share how real e-commerce businesses are being impacted and what brands can do now to navigate these changes.

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Charts: U.S. Banking Technology Trends

Practical eCommerce

The banking industry is experiencing rapid change as consumers move to online tools and platforms. The post Charts: U.S. Banking Technology Trends appeared first on Practical Ecommerce.

Banking 91
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Burger King To Defend Whopper Ads in Federal Court as Customers Sue for Fraud

RetailWire

Burger King has been ordered to face the judge.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How To Do a Marketing Audit for Retail and Ecommerce Events | Salsify

Salsify

Ah, retail holidays. When your team faces a frantic scramble to launch promos, blast emails, wrangle last-minute product pages and then suddenly, its over. Boxes are shipped, dashboards are full, and before long, itll be time to do it all over again.

Events 98
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Maximizing Financial Services CRM Value: Strategic Alignment and AI Adoption

Forrester eCommerce

A modern CRM is core to connecting organizational silos to drive customer and business value. And now CRMs are integrating AI, and adding intelligent agents to boost productivity and deliver personalized customer experiences at scale.

More Trending

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Community, Startups, and Real Impact: A Conversation with YJ Lin of Dell for Startups

Bryan Eisenberg

Back when I was a 20-something social worker in New York, I had a boss named Fred. Former priest, recovering alcoholic, lived through the Bowery, and taught me more about people than any textbook ever could. He used to ask, When are you going to write your book? I didnt get it back then. But I get it now. It wasnt about putting words on paper. It was about owning your story, leading your story, and writing your next chapter with purpose.

Books 147
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How Kraft Heinz Is Using GenAI to Re-Imagine the Future of Creative Content

Forrester eCommerce

If you havent seen it yet and have 55 seconds to spare, I highly recommend you take a look at the Heinz AI Ketchup campaign. By asking Dall-E 2 to generate an image of a Ketchup-Bottle, the firm provided creative and entertaining proof that Heinz is not just another Ketchup brand.

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Stock issues among UK retailers’ top challenges, research shows

TalkingRetail

Stock availability and inventory accuracy were among the top challenges UK retailers said they face within the store in 2025, according to the latest research from Pricer, partner for in-store communication and digitalisation.

Retail 66
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It’s Time to Confront the Exploitation Behind Ultra-Fast Fashion

Retail TouchPoints

After May 2, ultra-fast fashion will be slightly more expensive. The human cost, however, remains astronomical. For years, ultra-cheap, ultra-fast fashion has rewired where and how Americans shop. Led by Chinese-founded online retailers Shein and Temu, ultra-fast fashion has succeeded in part by driving prices for trendy clothes as low as possible. Now that model is starting to fray.

Fashion 250
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Cold play: Toy industry faces ‘devastating’ impact from tariffs

RetailDive

Around 96% of American toy companies are small- and medium-sized businesses. Nearly half of them could shutter due to U.S. tariff policies.

Toys 135
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Forrester’s Top 10 Emerging Technologies For 2025: Automation Evolves, Robots Rise, And Synthetic Data Steps Forward

Forrester eCommerce

Emerging technology isnt just speeding up its splintering into newer, riskier, and more powerful directions. Learn three noteworthy changes to this years top 10 emerging technologies listand one foundational truth that hasnt changed in this preview of our upcoming webinar and new report.

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Art of Where vs Gelato: Which Print-on-Demand Platform Wins in 2025?

Ecommerce Platforms

Quick Answer If you’re selling globally at scale and want speed, reach, and reliable automation — Gelato is your best bet. If you’re an artist, illustrator, or designer who cares about custom branding and premium niche products, Art of Where has the creative edge. I’ve used both platforms for different ecommerce stores. And while both get the job done, they serve very different goals.

Arts 104
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ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering

Retail TouchPoints

Online resale platform ThredUp has made a bold move in its effort to promote the development of circular retail more broadly. The company is making its resale-as-a-service (RaaS) technology free and open source, meaning that the underlying code powering its branded resale shops is now available for any company to access and use at no cost. The company also announced a host of other big plans for the rest of 2025, including the debut of a new peer-to-peer marketplace scheduled to launch by the en

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Walmart debuts ‘Grow with US’ program for small businesses

RetailDive

As small businesses brace for tariff impacts, Walmart is pairing them with mentors and showcasing their products as part of its new initiative.

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How Emerging Tech Will Transform Digital Banking Experiences Over The Next Decade

Forrester eCommerce

Over the next decade, banks, fintechs, and big tech firms will use a combination of maturing and emerging technologies to introduce innovative interfaces, making digital experiences more intuitive and human-centered. These technologies will amplify consumer understanding, enhance automation, and accelerate the orchestration and delivery of digital banking experiences.

Banking 360
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How to Use Gelato with Etsy: The Step by Step Guide

Ecommerce Platforms

I’ve been working with creators and ecommerce brands (helping them build their online presence) for over a decade now. In that time, I’ve seen plenty of business models rise and fall – but the print on demand space is one option that hasn’t lost its appeal. It’s easy to see why people love print-on-demand. No annoying inventory to worry about, no fulfillment issues, and pretty much no up-front risks.

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Google’s Privacy U-Turn: What it Means for Marketers

Retail TouchPoints

Google has made headlines once again by announcing a significant shift to its approach to digital privacy. Rather than eliminating online cookies or offering users an opt-out option in Chrome, the tech giant has committed to maintaining cookies as a core part of its browser functionality. Since Google introduced the Privacy Sandbox initiative in 2019, the digital marketing landscape has undergone a significant transformation.

Marketing 165
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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ChatGPT is getting more shopper friendly

RetailDive

OpenAI wants to make it easier for shoppers to find, compare and buy products as more customers turn to generative AI for purchases.

Customer 119
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Highlight Reel: Insights From The Latest OMS Forrester Wave™

Forrester eCommerce

Read this Forrester blog for the top lessons learned from interviews with order management system customers.

Blog 195
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Art of Where vs Printify: The Full Breakdown from a 10-Year POD Veteran

Ecommerce Platforms

Quick Answer: If you're chasing higher profit margins, faster shipping, and easy integrations — Printify is the clear winner. But if your brand leans on a rtisan quality, custom packaging, and niche appeal , Art of Where might be a better fit. I’ve used both, built stores with both, and tested them across markets. Here’s the no-fluff breakdown. What Are Art of Where and Printify?

Arts 104
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7-Eleven Enhances Subscription Service with Free Drinks and In-Store Exclusives

Retail TouchPoints

7-Eleven has launched an improved Gold Pass subscription and loyalty program, building on the 7NOW Gold Pass subscription delivery service introduced in January 2022. The enhanced program brings loyalty, perks and delivery benefits together and is available for $9.95 per month or $95 annually; students pay $5.95 monthly or $55 per year. In addition to the programs previous benefits, which included free delivery and 10% cash back on delivery and pickup orders, new perks include: Seven free drinks

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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ALDI Plans To Open 800 New Locations by 2028

RetailWire

ALDI is gearing up to grow.

Retail 98
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B2B Summit EMEA Awards – Call for Entries

Forrester eCommerce

The race is on! Entries are now open for the Forrester B2B Summit EMEA Awards, taking place in London from October 68, 2025. The deadline for submissions is June 30, 2025, and you can find the entry form here. What Makes a Winning Entry?

B2B 195
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Walmart opens 1M-square-foot Sam’s Club distribution center in Florida

RetailDive

The Jacksonville site will serve 25 Sam’s Club locations and also store imported goods destined for other facilities.

Other 107
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Flush with New Financing, Wonder Plans to Open One New Store Per Week in 2025

Retail TouchPoints

Wonder has received an additional $600 million in capital from several of its investors and will use the funds to accelerate its physical retail expansion. The company, which combines takeout, delivery and meal kits in a single app, plans to open one new store per week, growing its footprint from 46 locations to more than 90 by the end of this year.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Skechers To Go Private After $9.4 Billion Acquisition by 3G Capital, Stock Price Soars

RetailWire

Skechers is set to be acquired by 3G Capital for $9.4 billion.

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The Evolution from Continuous Automation Testing Platforms to Autonomous Testing Platforms: A New Era in Software Testing

Forrester eCommerce

The software testing landscape is undergoing a seismic shift. For years, Continuous Automation Testing (CAT) platforms have been the gold standard for reducing manual testing and ensuring comprehensive coverage across diverse environments.

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VF lays off about 400 employees

RetailDive

The Vans owner said the cuts are part of the company’s ongoing turnaround strategy.

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Bob’s Discount Furniture Plans 20 New Stores as it Expands to the Southeast

Retail TouchPoints

Bobs Discount Furniture will open 20 new stores this year, including the retailers first foray into the Southeast U.S. and its first store in Vermont, reinforcing its ties to its home base in the Northeast. The openings began over the Presidents Day weekend and will continue through the summer and fall, eventually bringing the chain to a total of 200 locations.

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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.