Managing Purolator Shipping Refunds: Guide, Issues & Best Practices
lateshipment
MAY 8, 2025
From delivery delays to lost packages, heres how e-commerce businesses can recover Purolator refunds and automate the claims process efficiently.
lateshipment
MAY 8, 2025
From delivery delays to lost packages, heres how e-commerce businesses can recover Purolator refunds and automate the claims process efficiently.
ROI Revolution
MAY 7, 2025
Ongoing uncertainty about the U.S. tariff landscape has caused concern and volatility for many e-commerce businesses in 2025, but ROI Revolution is helping our clients turn challenges into opportunities for strategic shifts. The marketing strategy experts on our Business Intelligence team share how real e-commerce businesses are being impacted and what brands can do now to navigate these changes.
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Practical eCommerce
MAY 8, 2025
The banking industry is experiencing rapid change as consumers move to online tools and platforms. The post Charts: U.S. Banking Technology Trends appeared first on Practical Ecommerce.
RetailWire
MAY 7, 2025
Burger King has been ordered to face the judge.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Salsify
MAY 8, 2025
Ah, retail holidays. When your team faces a frantic scramble to launch promos, blast emails, wrangle last-minute product pages and then suddenly, its over. Boxes are shipped, dashboards are full, and before long, itll be time to do it all over again.
Forrester eCommerce
MAY 3, 2025
A modern CRM is core to connecting organizational silos to drive customer and business value. And now CRMs are integrating AI, and adding intelligent agents to boost productivity and deliver personalized customer experiences at scale.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
Bryan Eisenberg
MAY 6, 2025
Back when I was a 20-something social worker in New York, I had a boss named Fred. Former priest, recovering alcoholic, lived through the Bowery, and taught me more about people than any textbook ever could. He used to ask, When are you going to write your book? I didnt get it back then. But I get it now. It wasnt about putting words on paper. It was about owning your story, leading your story, and writing your next chapter with purpose.
Forrester eCommerce
MAY 4, 2025
If you havent seen it yet and have 55 seconds to spare, I highly recommend you take a look at the Heinz AI Ketchup campaign. By asking Dall-E 2 to generate an image of a Ketchup-Bottle, the firm provided creative and entertaining proof that Heinz is not just another Ketchup brand.
TalkingRetail
MAY 6, 2025
Stock availability and inventory accuracy were among the top challenges UK retailers said they face within the store in 2025, according to the latest research from Pricer, partner for in-store communication and digitalisation.
Retail TouchPoints
MAY 7, 2025
After May 2, ultra-fast fashion will be slightly more expensive. The human cost, however, remains astronomical. For years, ultra-cheap, ultra-fast fashion has rewired where and how Americans shop. Led by Chinese-founded online retailers Shein and Temu, ultra-fast fashion has succeeded in part by driving prices for trendy clothes as low as possible. Now that model is starting to fray.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
RetailDive
MAY 5, 2025
Around 96% of American toy companies are small- and medium-sized businesses. Nearly half of them could shutter due to U.S. tariff policies.
Forrester eCommerce
MAY 6, 2025
Emerging technology isnt just speeding up its splintering into newer, riskier, and more powerful directions. Learn three noteworthy changes to this years top 10 emerging technologies listand one foundational truth that hasnt changed in this preview of our upcoming webinar and new report.
Ecommerce Platforms
MAY 7, 2025
Quick Answer If you’re selling globally at scale and want speed, reach, and reliable automation — Gelato is your best bet. If you’re an artist, illustrator, or designer who cares about custom branding and premium niche products, Art of Where has the creative edge. I’ve used both platforms for different ecommerce stores. And while both get the job done, they serve very different goals.
Retail TouchPoints
MAY 7, 2025
Online resale platform ThredUp has made a bold move in its effort to promote the development of circular retail more broadly. The company is making its resale-as-a-service (RaaS) technology free and open source, meaning that the underlying code powering its branded resale shops is now available for any company to access and use at no cost. The company also announced a host of other big plans for the rest of 2025, including the debut of a new peer-to-peer marketplace scheduled to launch by the en
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
RetailDive
MAY 6, 2025
As small businesses brace for tariff impacts, Walmart is pairing them with mentors and showcasing their products as part of its new initiative.
Forrester eCommerce
MAY 8, 2025
Over the next decade, banks, fintechs, and big tech firms will use a combination of maturing and emerging technologies to introduce innovative interfaces, making digital experiences more intuitive and human-centered. These technologies will amplify consumer understanding, enhance automation, and accelerate the orchestration and delivery of digital banking experiences.
Ecommerce Platforms
MAY 6, 2025
I’ve been working with creators and ecommerce brands (helping them build their online presence) for over a decade now. In that time, I’ve seen plenty of business models rise and fall – but the print on demand space is one option that hasn’t lost its appeal. It’s easy to see why people love print-on-demand. No annoying inventory to worry about, no fulfillment issues, and pretty much no up-front risks.
Retail TouchPoints
MAY 6, 2025
Google has made headlines once again by announcing a significant shift to its approach to digital privacy. Rather than eliminating online cookies or offering users an opt-out option in Chrome, the tech giant has committed to maintaining cookies as a core part of its browser functionality. Since Google introduced the Privacy Sandbox initiative in 2019, the digital marketing landscape has undergone a significant transformation.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
RetailDive
MAY 7, 2025
OpenAI wants to make it easier for shoppers to find, compare and buy products as more customers turn to generative AI for purchases.
Forrester eCommerce
MAY 8, 2025
Read this Forrester blog for the top lessons learned from interviews with order management system customers.
Ecommerce Platforms
MAY 7, 2025
Quick Answer: If you're chasing higher profit margins, faster shipping, and easy integrations — Printify is the clear winner. But if your brand leans on a rtisan quality, custom packaging, and niche appeal , Art of Where might be a better fit. I’ve used both, built stores with both, and tested them across markets. Here’s the no-fluff breakdown. What Are Art of Where and Printify?
Retail TouchPoints
MAY 7, 2025
7-Eleven has launched an improved Gold Pass subscription and loyalty program, building on the 7NOW Gold Pass subscription delivery service introduced in January 2022. The enhanced program brings loyalty, perks and delivery benefits together and is available for $9.95 per month or $95 annually; students pay $5.95 monthly or $55 per year. In addition to the programs previous benefits, which included free delivery and 10% cash back on delivery and pickup orders, new perks include: Seven free drinks
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Forrester eCommerce
MAY 7, 2025
The race is on! Entries are now open for the Forrester B2B Summit EMEA Awards, taking place in London from October 68, 2025. The deadline for submissions is June 30, 2025, and you can find the entry form here. What Makes a Winning Entry?
RetailDive
MAY 5, 2025
The Jacksonville site will serve 25 Sam’s Club locations and also store imported goods destined for other facilities.
Retail TouchPoints
MAY 7, 2025
Wonder has received an additional $600 million in capital from several of its investors and will use the funds to accelerate its physical retail expansion. The company, which combines takeout, delivery and meal kits in a single app, plans to open one new store per week, growing its footprint from 46 locations to more than 90 by the end of this year.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
RetailWire
MAY 5, 2025
Skechers is set to be acquired by 3G Capital for $9.4 billion.
Forrester eCommerce
MAY 6, 2025
The software testing landscape is undergoing a seismic shift. For years, Continuous Automation Testing (CAT) platforms have been the gold standard for reducing manual testing and ensuring comprehensive coverage across diverse environments.
RetailDive
MAY 5, 2025
The Vans owner said the cuts are part of the company’s ongoing turnaround strategy.
Retail TouchPoints
MAY 7, 2025
Bobs Discount Furniture will open 20 new stores this year, including the retailers first foray into the Southeast U.S. and its first store in Vermont, reinforcing its ties to its home base in the Northeast. The openings began over the Presidents Day weekend and will continue through the summer and fall, eventually bringing the chain to a total of 200 locations.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.
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